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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 269

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S
shashan21
from Mumbai, Maharashtra
Aug 17, 2020
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Address: Pen, Dist :- Raigad

Dear sir,
This is to bring in notice that the work of nh66 highway road contract has given to the local contractor (J. M. Mhatre road contracts) this is not a reputed contractor in making national highway he is totally unprofessional. The worstest road is made by him no tar is usedin making road now in rainy season plenty of pot holes. He is only hiding the pot holes with stones and mud and giving layers & layers on the newly road. Sir you can't imagine the condition of newly made highway nh66. The road from pen to wadkhal this 7 kms road is a bread butter for this contractor from years and years.
I as a responsible person of india. I complaint against this contractor please change this contractor mark a fine to him. And appoint a professional company which can make the highway as it last longer with a warranty of 10 to 15 years.
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    Yash84990
    Aug 17, 2020
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    Address: Khairthal

    Dear sir we are local citizen and they received unauthorised toll from local citizens while there are no rules that any toll situated at under 8 km redious from a town so please solve our problem
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      S
      surya prakash guptha
      Aug 17, 2020
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      Address: TRANSSTROY TOLL PLAZA, VADAMALPET,NEAR PUTTUR

      Transstroy toll plaza vadamalpet from tirupati tirrutani chennai highway. Worst maintenance of road but collection of toll amount is going on why government not looking for that why should we pay toll if it is nit maintained properly
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        V
        Viren Gianchandani
        Aug 16, 2020
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        As I have Stopped at Mandva Toll Plaza And they cant scan my fasttag i have asked to pay cashand agreed to pay my return amount but they behaved very badly with bad words with us. So it is my humble rewuest to you that you should take action to them
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          V
          vinod.choudhary
          from Mumbai, Maharashtra
          Aug 16, 2020
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          Address: Bhago Majra toll road

          Bhago majra toll is started in june, fast tag scanners are not working properly and we have to wait for 3-4 minutes everyday.
          There are manual scanner also available, sometimes tag read by manual scanner and some times they ask for cash.

          Apart from this they are not providing monthly pass. Despite being showing them local residence proof.
          As per them car should be registered in the same state to get pass.
          I contact 1033 but they denied to registered complaint for fast tag scannign and confirm that for pass local residence proof is enough but didn't take any action.
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            N
            nitesh raghuvanshi
            Aug 15, 2020
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            Hi,
            The toll tax receipt has been not given at imla toll tax. It comes between ashok nagar district to isagarh tehsil. Also they are not having fastag facility at toll.
            This is my vehicle number - mh03az0298
            Date and time 15 - aug-2020 and time approx 10:53 am
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              N
              Navneets
              Aug 15, 2020
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              Address: Jalandhar

              Today i travelled from jalandhar to amritsar sahib on way there is toll at dhilwan where i pay cash for toll for both side round of 50/-rs because my fasttag is registered with my brother paytm who is not travel with me. But toll plaza has deducted amount from paytm also and taken cash also which is wron and illegal.
              Kindly do the needful
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                Y
                Yasheshswami
                Aug 14, 2020
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                The national highway 48 is pretty much badly disturbed for regular traffic commuting.
                Right from chikli upto valsad the highway is blocked for almost 4/5 kms.
                Also surprisingly the complete stretch of road from navsari to valsad has lots of pot holes.
                Would appreciate your kind concern & rectification in the same
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                  A
                  Ashutoshanand6129
                  Aug 14, 2020
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                  I am travelling from muzaffarpur to motihari via nh27 daily basis and also pay both side toll rs 210/- but i face so many accident prone hole in this road daily i saw so many vechile damage due to this conditon of nh.
                  I humble request to nhai authority to take a necessary action as soon as possible.
                  I am waiting for your concern.
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                    K
                    Aug 13, 2020
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                    I am shocked to get sms just now regarding my balance of fastag Nil which should be rs 200. I dial 1033 but your attendance executive is so irresponsible who has disconnected my call without listen me properly and without resolving my quiry. it is informed that on 06.8.20 and 10.8.20, my car was not in fastag lane, it was in cash lane at toll plaza and cash exetutive at toll plaza allowed me after scanning my government I card and opened gate of cash lane. Their I have not used fastag, even not sms received that day regarding deduction of amount on account of toll charges. Then how today this sms received by me after so many days. I have travelled hardly 10 kms on toll road, for this short journey, I don't think charges is rs. 200. Moreover I never used fastag lane, so it's wrong deduction of amount. Requested to reverse the amount of rs 200 into my fastag wallet at the earliest.
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                      P
                      pradeep_ng
                      from Bardoli, Gujarat
                      Aug 13, 2020
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                      Dear sir, there is an extremely bad stretch of road from ongc circle in bhatha to hazira in nh53. The highway is now full of potholes causing major accidents and breakdowns. Trucks do reckless driving, parking on road and travel in wrong directions. Monsoon has added to the woes. Traffic brigade in ongc circle of bhatha is not equipped and efficient to eegate traffic from adajan side. On an average it takes 45 mins to an hour for the distance that can be actually travelled in 15 mins. It is a national crime to waste the time of so many officials working in hazira industries and also endangering many lives. Please look in to and do needful
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                        R
                        Riazbatt
                        Aug 13, 2020
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                        Address: Bann Toll Plaza Nagrota Jammu

                        Dear Sir / Madam

                        I visited Bann toll plaza on 11th of july 2020 on 2:11 pm. They deducted 140 from my fastag. And on the same date they deducted another 140 at 2:11 PM. Many times they did the same. Is there any agency who care about these issues. Please provide me contact detail
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                          J
                          Jaswinder Virk
                          Aug 13, 2020
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                          Dear sir/madam,

                          I want to bring it to your notice that i have twice crossed the bhagomajra toll plaza on the ludhiana-chandigarh highway, the toll charge for car is 65 rs and for return journey it is 100 rs (As mentioned on the price boards. First time when i was crossing i asked for a return journey slip, however the operator told me that they only issue one side ticket, when i asked again as to why, they said there is something wrong in system and its not working. Then again when i was crossing the toll for the second time i again asked for the return journey slip but this time they refused that they do no issue return journey slip at all. They told me for cash customers it is not applicable, return journey is only applicable for people with fast tag.

                          I really find this excuse ridiculous as i have crossed many tolls and everywhere they issue return slip as mentioned in their price boards.

                          I think this toll plaza is minting money (Rupees 30 extra) for each return journey customer by not issuing them the return slip.

                          Will appropriate to look into this issue and stop them for doing this fraud activity.

                          Regards
                          Jaswinder

                          Jaswinder. [protected]@gmail.com
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                            R
                            raithatha
                            Aug 13, 2020
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                            On NH no. 48, from Vapi to Valsad near Pardi opp. Raymond, road condition is very worst. the new bridge work is stopped very long back and now service road condition is very worst. traffic jam there and it takes an hour of time to passing 500 mtr. run. kindly repair the road as soon as possible.
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                              Dharrmaaraj
                              Aug 13, 2020
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                              From past 5years issues of Overflowing of latrine water into agriculture land polluting crops (ichapuram toll plaza, srikakulam), complaint was to the management their is no response from them, if so it's going on complete area of agriculture land will polluted.so, please make necessary step and construct proper latrine tanks system
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                                M
                                Manmeet174
                                Aug 13, 2020
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                                Address: Jammu

                                Toll get deducted automatucally when i had showed him Defence id.
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                                  hkmgp123
                                  Aug 12, 2020
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                                  Address: Balibhasa tollplaza. Kharagpur

                                  Today i crossed the toll plaza (Balibhasa tollplaza) with vehicle no. Wb34ac8146 at 10:01:43 (Dt.12.08.2020) towards kharagpur by paying rs70 cash.
                                  But on the same day now i returned at 15:57:52 hrs. They charged agin rs 70. Which should be rs 30 as per rate chart.
                                  Finally toll plaza took rs70 cash from me.
                                  Why it is happening? Please see the matter.
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                                    V
                                    vnishant786
                                    Aug 12, 2020
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                                    Address: NH 43

                                    नमस्कार,

                                    विगत दिवस मेरे द्वारा कटनी से उमरिया यात्रा के दौरान देखा गया कि उमरिया से चंदिया के बीच की रोड में बहुत अधिक मात्रा में क्रेकिंग आगई है, जिसे डामलीकरण करके रिपेयर तो कर दिया गया लेकिन यह रॉड अभी 2 पहले ही बन कर तैयार हुई है और इतनी जल्दी इसने इस तरह की क्रेकिंग बहुत ही लापरवाही को प्रदर्शित करती है, क्योंकि ये कंही न कंही मटेरियल मिक्सिंग या खराब मटेरियल के प्रयोग के कारण हुआ है, इसकी जांच करवाई जाए, भारी मात्रा में टोल वसूल जा रहा है, आम जनता क्या टोल देने लिए है, कृपया जांच कर आवयश्यक कार्यवाही की जाए, गुजरात की बड़ी बड़ी कंपनियों ने रोड को बनाया फिर भी ये हाल निंदनीय है,

                                    धन्यवाद

                                    निशांत विश्वकर्मा (जिला सचिव)
                                    भारतीय मानवाधिकार एसोसिएशन
                                    जिला कटनी
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                                      A
                                      Abishek reddy m
                                      from Chennai, Tamil Nadu
                                      Aug 12, 2020
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                                      Chennai - bangalore nh via vellore nh 46 service road (G. V. S fuel station road & lkm service road), vellore, tn.
                                      Nh 46 service road has encroached and the drain system is clogged. (Service roadnh 46 (G. V. S fuel station road & lkm service road), vellore) commuting is very difficult on that road. Rob is used for illegal activities. Kindly take the necessary action.
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                                        C
                                        CHANDER SINGH ASM SKM SIDDHA
                                        Aug 11, 2020
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                                        Address: Jammu

                                        Sir yesterday (10/8/20) i had crossed the ban toll plaaza at jammu - udhampur road at around 6:55pm by my car registered no. Jk02bh 1737 and they deducted 140 rs from my fasttag account but at 8:42 pm they again deducted the same amount from my account, its a clear case of cheating me please act on this as they are habitual to harass the public by looting us unethically
                                        Regards
                                        Chander singh manhas
                                        E:mail: [protected]@gmail.com
                                        Mobile :[protected]
                                        +1 photos
                                        Aug 11, 2020
                                        Updated by CHANDER SINGH ASM SKM SIDDHA
                                        Sir yesterday (10/8/20) I had crossed the Ban toll plaaza at jammu- Udhampur road at around 6:55pm by my car registered no. Jk02BH 1737 and they deducted 140 rs from my fasttag account but at 8:42 pm they again deducted the same amount from my account, its a clear case of cheating me please act on this as they are habitual to harass the public by looting us unethically
                                        Regards
                                        CHANDER SINGH MANHAS
                                        E:mail: [protected]@gmail.com
                                        Mobile :[protected]

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