National Highways Authority of India [NHAI] Complaints & Reviews

I'm mr. Krishnan, working for a government organization. On 09.07.2020, 10.34 am, when i was crossing mettupatti toll plaza, salem district, tamilnadu, nhai toll person has wrongly detected rs 50 at the time of travel and deducted rs 130 for the same vehicle after 5 days, that i traveled on same date & time (Totally rs 180/-). My receipt and rc clearly mentions that i have traveled only through my car and i don't have any intention of violation...

Waited for more than 15 mins at the toll plaza and inspite of high traffic they were still collecting toll and delaying traffic. When we asked about the nhai rule the lady at the counted shouted at us and said whatever the law is you pay and you leave. The lady also threatened us that she ll file a case for harassing her. Very sorry to say these people have zero respect for the law and order of this country. Please take necessary action,...

The toll plaza manager namely raj singh raghuvanshi (+[protected] of nhai soma indus varanasi is not following the rules and regulations i. E when the waiting time exceed by 3 mins then the toll shouldn't be taken. And the ill treatment towards the passengers by abusing the fellow passers and annihilating the property....

There ar lots of pits on the nation highway nh27 between samakhiyali and adesar and causing traffic because of this pits and private property damage due to this bad road....

On 27.7.2020 at the time of 15:41:26 my fast tag associated with vehicle no wb 42 ah 7301 was punched with a rs 70 ticket at the banskopa toll plaza (Durgapur burdwan national highway)
But the toll person didnot allow the vehicle to pass saying the fast tag doesn't have money and i have to pay in cash.
My father was in the car returning and he was compelled to pay the toll in cash also. The ticket no : [protected] punched at...

I was travelling from phalodi to bikaner with my family. This incident happened on the toll plaza of kheerwa (Dis - jhodpur). My fastag is in okay condition but they said my fastag is blacklisted and then i argued with them for same and they started misbehaving with me and my family (There were around 15 to 20 members of toll plaza). They forcefully changed the lane of my car from fastag to offline system of payment. Then i payed them in...

The road from nagpur to mouda (Handara road is very bad. Please repair urgently....

The condition of road from nagpur to mouda (Bhandara road) is very bad....

This is about Choryasi toll plaza. While we were traveling to Kim from navsari, we came through this toll where we went in fastag lane as we had fastag card already, but the operater told us that ur card does not have minimum balance of 500 and so u have to pay cash. And then we were charged 150 that is double fee. But after a while we saw that the car number on the receipt is not ours and that we have been also mislead about the minimum...

A national highway construction work is going in our area in area of sarangarh district raigarh state chhattisgarh. Where improper quality of ingredients arc used in constructions and there is also going and illegal digging of forest area for materials required for highway construction i had complaint to the local highway department they are not taking any action on it. Please take any strict action regarding this work. You can reach me me...

I have been charged for twice on the toll gate on one trip i. E charged by cash & fast tag, as the operator ask me to pay cash that fast tag of my vehicle not working properly but after a while i got debt message from bank, i'm attaching the receipt & debt message for you reference. Kindly look into the issue & refund my amount...

Limbdi to bagodara highway is in very worst conditon...

Toll has been deducted twice from me for 315 rupees. From cash and fastag. Vehicle no. Wb7432 (Palsit dankuni toll)...

Dear sir/mam
My name is vivek kumar from chandigarh. I am complaining about jam of toll tax plaza panipat karnal highway. I am suffered for waiting about 25 minutes in line. Please do something so that anyone not suffer in that problem in future.
Thank you...

This is very dangerous, that there are two big potholes on the nhai NH 27, at banekuchi, in nalbari district. The potholes makes trucks slow down, and the biggest pothole is enough to even break the axle or damage four wheeler and two wheeler vehicles. This should be repaired immediately....

There are huge size of pits on toll road starting from lal kuan ghaziabad to dadri under toll plaza at luharli toll plaza. There is return fare of rs 175 but condition of this road is not worth a penny. Since it is monsoon season these huge pits are not visible and trucks / cars stuck in these pits and causes a huge traffic jam. The authorities have turned a blind eye as this condition is maintained over the years....

Name : gautam
Email : [protected]@gmail.com
Phone : [protected]
Question : i have paid 100 entry fees at the toll by cash but still my 26 rupees has been deducted by the fast tag of my car mp09ta7532 on 2/7/20 at 8:50 am.
I request you to refund my money...

Many deep holes in the center of the road at many locations between rajahmundry and tadepalligudem in andhra pradesh which is very difficult, disgusting and very unsafe to drive.. This is the condition for along time. Also central dividers at many locations were broken purposefully by public to cross the road at undesired locations which is causing a great panic and perplexity due to unexpected entry of the two wheelers which may also lead...

Cash toll details:-
Travel from agra to lucknow via agra lucknow expressway.
Ticket no. : 811510
Date & time: 20/07/2020, 02:09:43pm
Vehicle no. Up15 aj 7401
Type of journey: single
Fee: 595.00
Fastag toll detalis:
Date & time 20/07/2020, 14:08:58 at alep main plaza 21.
The person at the toll plaza booth told me that fastag is not working and ask for cash but at the same time...

I passed in my vehicle tn37dy0703
The first toll khed shivapur at 18.07.20
Second toll chitradurga at 19.07.20
And third kolinjipatti 21.07.20up and down...
My vehicle is lcv and i attached the toll charges debited receipts, and debit adjustments made today 22.07.20...
Pls resolve the problems and reverse the wrong debited amount of ₹635.00......