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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 270

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N
Navneets
Aug 15, 2020
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Address: Jalandhar

Today i travelled from jalandhar to amritsar sahib on way there is toll at dhilwan where i pay cash for toll for both side round of 50/-rs because my fasttag is registered with my brother paytm who is not travel with me. But toll plaza has deducted amount from paytm also and taken cash also which is wron and illegal.
Kindly do the needful
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    Yasheshswami
    Aug 14, 2020
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    The national highway 48 is pretty much badly disturbed for regular traffic commuting.
    Right from chikli upto valsad the highway is blocked for almost 4/5 kms.
    Also surprisingly the complete stretch of road from navsari to valsad has lots of pot holes.
    Would appreciate your kind concern & rectification in the same
    +1 videos
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      Ashutoshanand6129
      Aug 14, 2020
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      I am travelling from muzaffarpur to motihari via nh27 daily basis and also pay both side toll rs 210/- but i face so many accident prone hole in this road daily i saw so many vechile damage due to this conditon of nh.
      I humble request to nhai authority to take a necessary action as soon as possible.
      I am waiting for your concern.
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        K
        Aug 13, 2020
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        I am shocked to get sms just now regarding my balance of fastag Nil which should be rs 200. I dial 1033 but your attendance executive is so irresponsible who has disconnected my call without listen me properly and without resolving my quiry. it is informed that on 06.8.20 and 10.8.20, my car was not in fastag lane, it was in cash lane at toll plaza and cash exetutive at toll plaza allowed me after scanning my government I card and opened gate of cash lane. Their I have not used fastag, even not sms received that day regarding deduction of amount on account of toll charges. Then how today this sms received by me after so many days. I have travelled hardly 10 kms on toll road, for this short journey, I don't think charges is rs. 200. Moreover I never used fastag lane, so it's wrong deduction of amount. Requested to reverse the amount of rs 200 into my fastag wallet at the earliest.
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          P
          pradeep_ng
          from Bardoli, Gujarat
          Aug 13, 2020
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          Dear sir, there is an extremely bad stretch of road from ongc circle in bhatha to hazira in nh53. The highway is now full of potholes causing major accidents and breakdowns. Trucks do reckless driving, parking on road and travel in wrong directions. Monsoon has added to the woes. Traffic brigade in ongc circle of bhatha is not equipped and efficient to eegate traffic from adajan side. On an average it takes 45 mins to an hour for the distance that can be actually travelled in 15 mins. It is a national crime to waste the time of so many officials working in hazira industries and also endangering many lives. Please look in to and do needful
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            R
            Riazbatt
            Aug 13, 2020
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            Address: Bann Toll Plaza Nagrota Jammu

            Dear Sir / Madam

            I visited Bann toll plaza on 11th of july 2020 on 2:11 pm. They deducted 140 from my fastag. And on the same date they deducted another 140 at 2:11 PM. Many times they did the same. Is there any agency who care about these issues. Please provide me contact detail
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              J
              Jaswinder Virk
              Aug 13, 2020
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              Dear sir/madam,

              I want to bring it to your notice that i have twice crossed the bhagomajra toll plaza on the ludhiana-chandigarh highway, the toll charge for car is 65 rs and for return journey it is 100 rs (As mentioned on the price boards. First time when i was crossing i asked for a return journey slip, however the operator told me that they only issue one side ticket, when i asked again as to why, they said there is something wrong in system and its not working. Then again when i was crossing the toll for the second time i again asked for the return journey slip but this time they refused that they do no issue return journey slip at all. They told me for cash customers it is not applicable, return journey is only applicable for people with fast tag.

              I really find this excuse ridiculous as i have crossed many tolls and everywhere they issue return slip as mentioned in their price boards.

              I think this toll plaza is minting money (Rupees 30 extra) for each return journey customer by not issuing them the return slip.

              Will appropriate to look into this issue and stop them for doing this fraud activity.

              Regards
              Jaswinder

              Jaswinder. [protected]@gmail.com
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                R
                raithatha
                Aug 13, 2020
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                On NH no. 48, from Vapi to Valsad near Pardi opp. Raymond, road condition is very worst. the new bridge work is stopped very long back and now service road condition is very worst. traffic jam there and it takes an hour of time to passing 500 mtr. run. kindly repair the road as soon as possible.
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                  D
                  Dharrmaaraj
                  Aug 13, 2020
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                  From past 5years issues of Overflowing of latrine water into agriculture land polluting crops (ichapuram toll plaza, srikakulam), complaint was to the management their is no response from them, if so it's going on complete area of agriculture land will polluted.so, please make necessary step and construct proper latrine tanks system
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                    M
                    Manmeet174
                    Aug 13, 2020
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                    Address: Jammu

                    Toll get deducted automatucally when i had showed him Defence id.
                    +1 photos
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                      H
                      hkmgp123
                      Aug 12, 2020
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                      Address: Balibhasa tollplaza. Kharagpur

                      Today i crossed the toll plaza (Balibhasa tollplaza) with vehicle no. Wb34ac8146 at 10:01:43 (Dt.12.08.2020) towards kharagpur by paying rs70 cash.
                      But on the same day now i returned at 15:57:52 hrs. They charged agin rs 70. Which should be rs 30 as per rate chart.
                      Finally toll plaza took rs70 cash from me.
                      Why it is happening? Please see the matter.
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                        V
                        vnishant786
                        Aug 12, 2020
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                        Address: NH 43

                        नमस्कार,

                        विगत दिवस मेरे द्वारा कटनी से उमरिया यात्रा के दौरान देखा गया कि उमरिया से चंदिया के बीच की रोड में बहुत अधिक मात्रा में क्रेकिंग आगई है, जिसे डामलीकरण करके रिपेयर तो कर दिया गया लेकिन यह रॉड अभी 2 पहले ही बन कर तैयार हुई है और इतनी जल्दी इसने इस तरह की क्रेकिंग बहुत ही लापरवाही को प्रदर्शित करती है, क्योंकि ये कंही न कंही मटेरियल मिक्सिंग या खराब मटेरियल के प्रयोग के कारण हुआ है, इसकी जांच करवाई जाए, भारी मात्रा में टोल वसूल जा रहा है, आम जनता क्या टोल देने लिए है, कृपया जांच कर आवयश्यक कार्यवाही की जाए, गुजरात की बड़ी बड़ी कंपनियों ने रोड को बनाया फिर भी ये हाल निंदनीय है,

                        धन्यवाद

                        निशांत विश्वकर्मा (जिला सचिव)
                        भारतीय मानवाधिकार एसोसिएशन
                        जिला कटनी
                        +1 videos
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                          Abishek reddy m
                          from Chennai, Tamil Nadu
                          Aug 12, 2020
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                          Chennai - bangalore nh via vellore nh 46 service road (G. V. S fuel station road & lkm service road), vellore, tn.
                          Nh 46 service road has encroached and the drain system is clogged. (Service roadnh 46 (G. V. S fuel station road & lkm service road), vellore) commuting is very difficult on that road. Rob is used for illegal activities. Kindly take the necessary action.
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                            C
                            CHANDER SINGH ASM SKM SIDDHA
                            Aug 11, 2020
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                            Address: Jammu

                            Sir yesterday (10/8/20) i had crossed the ban toll plaaza at jammu - udhampur road at around 6:55pm by my car registered no. Jk02bh 1737 and they deducted 140 rs from my fasttag account but at 8:42 pm they again deducted the same amount from my account, its a clear case of cheating me please act on this as they are habitual to harass the public by looting us unethically
                            Regards
                            Chander singh manhas
                            E:mail: [protected]@gmail.com
                            Mobile :[protected]
                            +1 photos
                            Aug 11, 2020
                            Updated by CHANDER SINGH ASM SKM SIDDHA
                            Sir yesterday (10/8/20) I had crossed the Ban toll plaaza at jammu- Udhampur road at around 6:55pm by my car registered no. Jk02BH 1737 and they deducted 140 rs from my fasttag account but at 8:42 pm they again deducted the same amount from my account, its a clear case of cheating me please act on this as they are habitual to harass the public by looting us unethically
                            Regards
                            CHANDER SINGH MANHAS
                            E:mail: [protected]@gmail.com
                            Mobile :[protected]

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                              S
                              sana alekhya
                              Aug 11, 2020
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                              Address: Mehabub nagar

                              We have minimum balance in fastag but still shows blacklist tag, we are using fastag service for the first time. We asked one of the person in toll plaza who gave ridiculous answer not at all giving proper response. We felt very bad with this person
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                                Lavz Lavanya
                                Aug 10, 2020
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                                I am from kattukottai, attur, salem dt, tamil nadu... Here near to my residence nh47 bridge is going on.. Due to lack of light maintenance many accident were held... So pls check such department and make this available for us... Although light facilities are there bu they didn't on the street light daily...
                                .
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                                  D
                                  Aug 10, 2020
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                                  Address: Sikandara, dausa,rajasthan

                                  On 9th august 2020 at sikandara toll in rajasthan between dausa to mahua agra jaipur highway at around 10: 40 am staff members shouted and misbehaved with me. I was in the queue of cash window and a guard was breaking that queue by infiltrating his known car drivers in the queue when i opposed he shouted and scolded at me. He called his other staff members. They pulled my collar and attacked on me including the manager there. However i escaped anyhow. I m attaching the photos. Sikandara toll is a mismanaged toll i have ever seen and such incidences happen regularly there. Kindly take proper action and cancel the license of that toll
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                                    S
                                    SnehalBhat93
                                    from Bengaluru, Karnataka
                                    Aug 9, 2020
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                                    Address: Holegadde Toll, Kumta Taluk, Uttara Kannada District,Karnataka.

                                    Our car crossed the Holegadde, Kumta toll today 9th August at 4:30 PM. They inappropriately charged 75/- for it.

                                    Later while returning they again charged 35/-. We are localites of Kumta Taluk. Even If they are suppose to charge toll for our car they should charge the 2
                                    Why the hell are they charging the extra 35/- for. This has been repeatedly done by the illiterate people sitting at the toll. Those are just bunch o[censored]neducated goons. U can't talk to them.
                                    +1 photos
                                    I was crossing NH 10 of Ranchi Hazaribag toll plaza on 8th of August 2020. I have fastag no. 34161FA820328E400572D660. During crossing the man there said me that you have no money in your fastag so you have to pay cash 105/-. I paid the amount. But when I reached home I got the message for debit of 105/- through my fastag. In this way I paid twice. Ticket number for cash payment is [protected] lane 10 at 14:01:35 pm. Fastag taxation ID is [protected].

                                    Inappropriately charged toll for your car twice - Comment #3717639 - Image #0
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                                      G
                                      gshulmani
                                      Aug 9, 2020
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                                      On 08/08/2020 around 04-50 to 05-10 pm i was crossing the banakpur toll (Haveri - hubballi - nh-4) situated at haveri dist of karnataka state and the toll administration was operating the said toll with 2 fast tag counters and 1 cash counter out of 6 toll counter and for the said reason it took nearly 5 to 8 min to cross the toll plaza. As such when i asked to the staff that even after installing fast tag instrument why should i wait for the 5 to 8 min to cross the toll, for that the toll operator and another person sitting with cap (Photo attached) replied and stated go and make a complaint before any one and they will operate the toll as they want.
                                      So i request you to register my compliant and take action against the toll operator and person sitting next to him with cap

                                      Girish s hulmani.
                                      Advocate.
                                      #sf-1/15, second floor,
                                      Oswal tower, opp : kalabhavan
                                      Jubilee circle, dharwad-580001
                                      Karnataka.
                                      [protected]/[protected]
                                      +1 photos
                                      Aug 09, 2020
                                      Updated by gshulmani
                                      In addition to my complaint my vehicle no is KA25/MA-2529.
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                                        கன்னிகை
                                        Aug 9, 2020
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                                        Nh 66 tndivanam krishnagiri road past 15 years not completed work because of political issue from this so many accident happen from bangalore to pondicherry only this road nearest but nhai and state govt not taken any action of this road still this road so many patholes damaged please govt as to put new road 4 line road
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