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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 271

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A
Awareresident
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fake mla passes

Address:NH56

I hereby would like to inform you that there are some vehicles which are using fake mla passes to cross any toll present at nh56 (Lucknow - varanasi). This is a fraudulent act done by some people and it is also discrimination with normal vehicle owners. I would request you to take action against such persons. Thankyou...
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Address:Palwal

While i am going to palwal from hodal; one of employee of shrinagar toll plaza (One of worst toll plaza) abused me and fighted with me without any reason. He run behind my car for throwing stones. But i escaped myself.

Date of incident - 20/07/2020
Time of incident -1:20 pm
Vehicle number - hr29ar6683
Mobile number - [protected]...
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V
Vinay Bucha Jain
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pothole between panipat and karnal toll road

There is a big pothole in the middle of the road and yet we are expected to pay tolls for the care of the road. These roads shouldn't have a crack let alone such a huge pothole in the middle of the road. I request that the concerned authorities look into it and take action....
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S
Samrat Bhakat
from Egra, West Bengal
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Misbehavior by toll booth staff

Today morning at 7 am when our bus from kolkata to raniganj was passing there was a huge traffic hault fase only due to unprofessional attitude by toll staff faced. Several vehicles was waiting to pass the toll gate due to non functional of fasttag machine. When i complain to take cash instead of fasstag then the toll booth staff was attempting to hit me and use abusive language. I will escalate this issue to ministry of road transportation....
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D
Dushayant Kumar Singh
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double deduction at toll through fastag

Address:Kokpara toll plaza Jharkhand

Sir double deduction through fastag has been done at kokpara toll plaza jharkhand on17/7/20 at 1:10am transaction id is [protected]-392007...
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M
mohammad ithban
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Construction of road

Website:national highway athority of india

Nh-75 which connect banglore to manglore for its contruction highway authority. Near mani jogibettu in peraje village servey no:166/1 which belongs to fathima bushra the land contains one house the planning of highway authority which passes nearly one meter which can cause landslide by construction.

So we request national highway authority to make fascility like wall which avoid landslide

Please related officer...
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Address:Phone 9410012315

Rs 85 extra deducted from my paytm fastag wallet on 25 may for the journey on 10 Feb showing the mismatch vehicle
I have submitted many times all the required documents asked by nhai
But no solution
Now I am submitting again all the documents to you and hoping an early solution
My vehicle UP23AA8731
MAHINDRA CAR...
+4 photos
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S
Skvermantb
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Incorrect toll deducted

Iii...
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M
Mahendra Khandelwal Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll Exemption

I want to know that State highway Rout patrol vehicle are exempted or not...
+1 photos
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S
Sahil1191
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Extra charge in fastag

Dear sir

My fastag id : 40354540

I am traveling jammu to katra return time within 3 hour and they charge 140+140 but return within 24 hour charged price 140+60

Kindly check and refund my payment

Regards
Sahil sharma
[protected]...
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R. Sir,
I have taken monthly pass at gharunda, haryana soma toll tax from[protected] to[protected], and due to glass break i have change my tag on[protected] and after few time i cross the toll tax and the company has charged me full amount toll tax. As i have pass for my vehicle hr01q0028 then they should not charge me toll tax. Kindly ask the company to refund my charges they are saying we cant refund the charges....
+2 photos
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R
Rukhsar Chaudhary
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Against fastag

Address:House no.34, hapur, gaziabad

20th may we transfer 11000 rupees to fastag. Nd they were no refunded this money in my bank account,, we complaint in fastag bt they do not resolve my pproblem.. And said they transfer this money which is lie...
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A
Abhijit2306
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted for fastag but not credited to fastag wallet

I had purchased fastag through hdfc vide customer id[protected] wallet id [protected] fir vehicle no. Mp20cg8565. On 5th july 2020 i tried to recharge my wallet with 1500- through ubi ebanking. My account was debited with 1509.44 for payment to techprocess vide reference id[protected] but the amount was not credited to my wallet. After around 2 hours i again tried to recharge with 500/- and my account was debited with 509.44 vide reference...
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Address:D1, ISRO housing colony, vallioor-627117

I have applied exempted fast tag application in august 2019 at madurai branch nearest to maattuthavani. As i am physically challenged person, i am not able to go in person. So i am keep on calling and asking to issue the exempted fastag. Till now it is not processed. Kindly ask them to process and issue immediately....
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G
Gurpuran singh
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Regarding bad road pathankot to amritsar

Address:NHAI PATHANKOT TO AMRITSAR

The road we are paying toll on is a very bad road. There are many obstacles when traveling on it. As a result of which our vehicle is damaged and we have to fix the wheels again and again. We can't go at one speed due to standing in the road and the road is high and low. The road is very bad even though it is the main heigway of the country.

If you are not aggred kindly travel with me. I will prove you...
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Address:Vill. Khatkar post umarpur dist . Kanpur dehat

.. I am working in india n airforce. I am going to kanpur to lucknow on date 09 jul20 tool tax taken by tool personal....
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C
cardiokgh
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Request for monthly pass

Address:Delhi

Actually this is not a complaint but a request. I am a govt. Doctor working in two places (Vizag and kakinada) about 160 km apart and there are 3 toll gates in between. I shuttle 2-3 times a week as part of my official duty. Previously i used to travel by train often with a monthly pass. Since the lockdown i have been going in a relative's car. The car has a fastag connection but it is quite a drain every day for to and fro costing about...
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R
Ramavtarbadwal
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Toll regarding

Address:Kuchera toll plaza, nagaur rajasthan

Sir my residential area within 10 km from toll plaza. But toll plaza charges toll tax, what i do plss suggests me. My village sanwaliyawas. Kuchera toll plaza...
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Address:Rohtak, Haryana

As is well known in our great country this is another example of collusion between parties to fleece innocent citizens. I entered the western peripheral highway around ncr near sampla town (Haryana), crossed the entry toll at around 6 am on 12/07/20, where there was no barrier or personnel stationed there, (I could see that other lanes were also operating similarly). It was the first time i traveled along that road, so i was not sure if the...
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D
Dr.Anubhav Naresh
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toll tax charged twice at bhagan toll plaza

Address:169, sector 17, panchkula, haryana

I today crossed bhagan toll plaza on chandigarh-delhi highway at 4.15
The staff at the plaza told me that this is cash lane and fastag does not work. I paid rs.75 as cash but also got a message of deduction from my fastag. When enquired they asked me to contact helpline. I have been charged twice for the same toll....
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