National Highways Authority of India [NHAI] Complaints & Reviews

Hello,
I am from malegaon and i registered my vehicle as local vehicle at pimpalgaon baswant toll plaza. Despite of that the full amount of 135 rs is deducted from my account. I have submitted all relevant documents at toll plaza then also every time full amount is deducted from my account. My car number is : mh 41 am 1240. Please refund the excess amount.
Please look after that and resolve problem as soon as possible.

I am a pass user at negdiya toll plaza near nathdwara, rajsamand, rajasthan.
First they told us to convert pass into fastag. We complied to that. Now they do not recharge our fastag till it's recharge expires. Means if my recharge expire on date 7 then they would not recharge till after 7 it means if it is sunday then you could not recharge it because office holiday, so we have to suffer extra charges for day despite having pass. And when we recharge our fastag then it takes 20 to 30 mins to get activate. We have to wait 30 mins at toll plaza. Mere wastage of time. Fastag was introduced to save time but our time is deliberately wasted.
Office time is 10am to 6 pm at toll plaza. It is not practically possible to cope up with such situations. Please get our (Pass) fastag recharge system online.

प्रिय महोदय में दिव्यांग हु और मोड़ीफाई कार का उपयोग करता हु मेने फ़रवरी 2020 में रीजनल आफिस जयपुर में फ़ास्ट टेग का आवेदन किया था जयपुर आफिस से मेरा आवेदन दिल्ली आफिस भेज दिया गया जिसका पत्रांक 5069 हे और 16 मार्च से मेरा आवेदन दिल्ली हेड आफिस में पेंडिंग बता रहा हे | और फ़ास्ट टेग नही मिलने से मुझे टोल वाले परेशान करते हे और अभद्र व्यव्हार करते हे |
अत: आपसे निवेदन हे की इस विषय में उचित समाधान करे |
धन्यवाद
मेरा नाम पूरण मल शर्मा
जिला चित्तोडगढ राजस्थान
मो.[protected]
Car number - rj09 ea —

Dear team,
I have a car RJ23CD0322,
On the date of 31st july 2020 I am coming from Sikar Rajasthan to laxmangarh at night through NH52 in that way NHAI Toll plaza at Rashidpura sikar.
I request them that I have sufficient balance in my account so please pass my car but toll officer told me you don't have balance so please give case and so I gave them case but they also deduct 70rs from my account.
So please give me solution.

This is to bring into your kind notice that big potholes have been created on both sides of gt road (Near shahdara border & rajinder nagar metro station).in rainy season, many incidents have taken place due to water logging & it can be fatal someday for anyone if proper action could not be taken.

Hello, my name is priyank gondha last time i went to rajkot from supedi.
I paid 40 rupees twice toll tax at different toll plaza. I come back within 9 hours but toll plaza charged me 160 rupees. But my real charge is 120 rupees. So want to 40 rupees cashback on my fastag account. I requested to you please give my money back.

Sir,
Today dated 05.08.2020. My vehicle no hr05y9550 at 6:15:38 am crossed gharonda toll plaza, having local fastag charged validity up to 09.08.2020. But they have deducted rs.125/- from my fastag balance wrongly. So i request you to credit my deducted amount in my fastag balance immediately. My registered telephone number is [protected]. I have local fastag conacted and active charged up to 09.08.2020. My fastag is from hdfc bank.
Thanking you
Mahipal gautam
Sector 4 karnal haryana.

Toll charges deducted from fasttag and toll plaza also taken rs.100. Receipt enclosed.
"rs.25.0 has been deducted on your punjab national bank fastag ending 4807 on 03/08/2020 19:42:07 at mandana toll plaza. Available balance is rs.1025.0"

Toll charges deducted through fast tag and also taken by toll plaza booth

Charges rs 25 deducted through fasttag and also recovered rs100 by toll booth plaza. Receipt enclosed dated 03-08.2020
Please refund rs 100 wrong recovered at counter. Car nodl8cad0831 gopi chand gupta

I am Advocate in Allahabad High Court and my father also senior advocate in Allahabad High Court . And i was traveling from Varanasi to Alllahabad via my own car. I was very disappointed when my car entered in fast tag lane rather then cash lane just because of poor management of toll authority. Only one cash lane available and very long line of vehicles, i was wrongly entered in fast tag lane then your employee said for double payment after that i show the identity card of High Court Bar Association Allaahabd but they miss behaved to me and my advocate colleague. We can tech your employee that time i didn't. So show me the which act and provision or clause of National Highways Rules and regulations. And one more information i want to convey that appoint the well mannered employee on toll booth otherwise it will very harmful for your organization. I just want to say refund my money back respectfully and if you will unable to pay my money i will definitely file a P. I. L in Allahabad High Court because i know so many aggrieved people who are cheated by your organization for double payment. I also aware of your running cases in Allahabad High Court if you will unable to pay my money back i will also file impledment application and discuss my problem in that impledment application and that will be more dangerous for your organization. And your employee also entered wrong vehicle number of my car in your receipt and this receipt will also challenge in writ petition.

Regards

Advocate Anil Kumar Yadav,
Chamber No. 18A old building,
Allahabad High Court,
Mob: [protected]

The authorities debited money from fast tag also withdrew cash slip. They took money twice.
Date:[protected]
Time: 9:17
Cash: 90rs
Fastag: 90rs
V. Type car
Lane number 01

We want a refund for the same.

I passed through k n hundy toll plaza. For local vehicles they collected 25 rupees at toll counter and at the same time 50 rupees they have deducted in fastag also.
This is the second time they are doing like this and cheating.

National highways fourd this toll tax service very bed and workar is fourd dabal toll fasteg and cash

From Burdwan to Budbud NH 2 Road condition is very poor, Dug/ break down/earth remove in both side of the road from last few months but no repairing done yet. Any time accident/mishap can be happen.please do the needful to save people's life...

I had to face a delay of more than 10 minutes at ropar-kurali toll plaza, but had to pay full fee in cash for toll.

I haven't crossed any of toll at that time, why such amount debited from my account.
I already compain about this but no further process is done yet.
Compain number 2173778

This is to inform you that i was charged double on the mahuvan nh2 toll tax for no reason,. There was a full balance in my fast tag.. Despite of that they charged double. Kindly look into the matter as soon as possible and i request for the return of my half amount.

My car went to kosi kalan yesterday when i had reached to mathura toll plaza toll executive asked for money and said my fastag is not working but at the same time money deducted from my fastag account

I was passing through toll plaza number 2, just before rajshree medical research institute, the operator told me that your fastag account is not working and he asking to pay the toll amount but just before this toll plaza my fastag is working properly and I didn't feel any hassle that I was passing through this toll plaza. I have paid an extra amount and also pass a mental headache....