National Highways Authority of India [NHAI] Complaints & Reviews

Pl send competent person to see the condition of road between katghar police station and zero point rampur road.. Road is eroded at many places.. Large ditches are there at many places which are causing great difficulty.. Pl do the needful on urgent basis at least immediate repair of road in patchrs... Thanks... Dr r. K. Dhall [protected]...

Staff at kelwad toll plaza near saoner dist nagpur, behave very rudly and use abusive language to passengers.. Pls kindly take some strict action...

This is inform that from keshod to junagadh (Gujarat) nh pathetic condition with too many diversions and diversion. Before 2 days i got car tyre accident.
At that time of driving i got big pit and tyre got air.

I have tried to complaint at toll plaza he cleared denied and told me this highway maintenance in plaza under.

I requested to him to file complain about my issue but he didn't respond and took toll...

I have travelled from lucknow to namisaranya (Neemsar) at sitapur district through itaunja toll plaza at 11.58.24 am on 28.06.2020. Toll plaza gave message on fas tag as blocked the card no. [protected]. Unfortunately i have to paid rs.45/- cash vide transation id[protected] tc/booth no.0440/p2 stp2 cash for car no. Up34 p9271.
But in return journey at 6.30 pm from same toll plaza no objection was raised and read toll plaza same...

Dear sir
I have paid cash toll and same amount has been deducted from my fastag wallet;- detail are
1-fastag toll txn id-[protected] time-10.32; 15
2-cash txn id[protected] time-10.28:47
Vehicle no-gj273946
For your acknowledge i have attached toll tax receipt
Request to refund my money immediately...

Sir, sirohi (Rajasthan) to sumerpur high way road toll one side 115₹, but road totally waste. Toll tp04 management also not manage traffic. No one responsible person, thare....

On 25th i traveled from bangalore to anantapur. At malir ap toll plaza 2017 they have deducted twice rs 115/- i request you please refund the amount of rs 115/-. I am pasting the message proof and id ref as follows.
You paid rs.115.00 at marur toll plaza of ka03mf0476 on 25/06/20 10:35:10. Avl bal rs.210.00 txn id: ft[protected]

You paid rs.115.00 at marur toll plaza of ka03mf0476 on 25/06/20 10:35:12. Avl bal rs.95.00...

The actual charge is rs 105 single journey for car but they charge us 210 rs and then they cut 105rs from our fastag balance...

My truck has the fat tag sticked and the toll of all the plazas were deducted from the tag but at udwada toll it does not get detected by the scanner and they demand for double the toll tax, when my driver argued and they took away the permit cover and forcefully collected the toll fees. And did not rescan the fat tag.

How are we going to survive in this market with such hooligans operating the toll plaza....

Dea rsir i have fast tag on my vehicle jk08d9903, during my travel from jammu. 0n 4 june 2020 at 11.23.10 thandii khui t0ll plaza take manual toll from me under ticket no [protected] rs 70.00 as cash. On other hand they deduct toll from my fast tag also under transiction id ft[protected] rs 70.00,
Please refund my one payment as for a single journey they can not deduct double toll, so olease make a querry and refund my amount....

My vechile number up 32 jn 1755 going from lucknow to banaras on 27/06/20 at 4.30 am in morning my truck is crossing handia toll plaza worker of that toll plaza is saying that ur truck is some overload but my vechile is total under load and he is asking for extra money of rs 3000 from my driver and abusing him very badly and taken my truck paper from my truck i also request him ver much but he also talk with me very badly and taken rs 2510...

Dear Sir,
I travelled yesterday 25 Jun 2020 from Nigdi to Lonawala using expressway. I had used vehicle MH12EM9323. I used expressway till Lonawala only however I was charged for INR 203.00, full toll till Mumbai.
When asked about it toll operators did not give any reply and suggested to launch complaint online.
May I have a resolution to this undue excess amount charged for my to & fro travel to Lonawala.
I...

This is third time while coming from manesar your sever doesn’t work properly as a result we had to pay the cash at the same time amount from wallet also deducted.
Moreover after filing request they return cash back after 20 days if they feel it.
That means your sever with camera is not working properly. Pl check it.
Above all pl educate the people at toll they are very rudely to customer as if they are the landlord....

Dear Sir

Chhajarsi NH-NH09 Toll plaza charged 100% penalty in this covid 19 situation also. It is as per rule or not. Can any one explain this penalty why they are charging and moreover they are giving reason Overload vehicle but they are not mentioning weight of the vehicle.

Please take necessary action against the toll plaza company or just you will see what they are doing.

Please let me know...

Hi team,

Kindly note the fastag is not working in hubli-dharwad toll plaza.

So requesting you to take this matter and resolve it at earliest. At this covid-19 pandemic it's very difficult to manage it cash. We required zero contact.

Regards,
Nikhil v. L
[protected]...

Nh 352 is crossed from our field in jind district, at starting the measurment of field is wrongly done and now the land (Field) and fencing of wires is buried in sand or large stones. I request to clear these stones by taking action against those persons that are guilty....

I crossed baretha toll plaza on 24/06/2020 at 6:39pm. Neither of the lanes had fastag only or cash lane signboard on them and workers were charging fine for non fastag. Any driver going through lane would not know which is which lane and end up paying fine. Toll workers were rude and unprofessional and abused the passengers....

A sum of rs 75 deducted through paytm for landhari toll plaza district hisar haryana. My phone number is [protected].
I recieved a message stating that : paid rs. 75 to toll fastag on jun 23, 2020 09:00:54 with ref: [protected]. For more details, visit https://paytm.me/qFV-YgF

I never went to this place and hence i request you to please look into the matter....

There is an extra deduction of money on mahovan toll plaza, up.
How is it possible to deduct the money two times in same direction within 17 min.
The amount deduction was supposed to be 55 because it was returning journey. My car was entered in the toolplazza at 11:59:31 and 55 was deducted but the door was not opened and when after waiting 15 min i changed the lane at same toolpazza 105 rupees more deducted...

I crossed ban plaza toll at udh jammu nh44 in the morning in my car jk02bg 2062 at about 11.00 am and an amount of rs 140 was deducted from fast tag account. I came back and crossed the toll again at about 6:00pm, an amount of rs 65.00 was deducted from my a/c and that was ok, but after 10-15 minutes i got a message of deduction of rs 140 again, so please get this amount of excess payment of rs 140 be refunded back...