National Highways Authority of India [NHAI] Complaints & Reviews

At amdi fee plaza near atraulia on akarpur-azamgarh road on date 14..06.2020 at 4.26 pm rs. 85.00 deducted through fast tag and during return journey on same date at 8.31 pm again same amount i. E. Rs. 85.00 deducted insted of half charges. Kindly see the matter.

Anoop k. Singh
[protected]
Vehicle no. Up45c 9965

Dear sir,
Rs. 40/- cash toll collect and also deduct from my fasttag account (Double charged) at bharudi toll plaza, nr. Shapar-veraval, rajkot. (Gujarat) details are below.
Fastag account has been debited rs. 40 for transaction for vehicle ma3eua61s00e95272 at toll bharudi toll plaza on[protected]t19:11:50

Pls reverse my money in my fasttag.

Thanks,
Madhurbhai kadecha

While coming back to kolkata today, money from my fasttag account was deducted at palsit (Panagarh). While the booth operator claimed nothing was deducted and charged us by cash also.

Cash payment:
Panagarh - palsit
Ticket no:[protected]
Booth no: 12
Date & time:[protected]:34:21
Fee - rs. 85

Fasttag deduction attached

My house is about to get demolished for the construction of national highway 12.. The market value of my property is in crores but till now no compensation has been awarded to me according to national highway act
The address of my property rakwa no 343 bramha nagar udaipura district raisen madhya pradesh

I travelled from sangli to Pune via Banglore highway today 8-Jul-2020.
on khed shivapur toll plaza they charged 95 rs from me via FastTag.
actually as per news from newspaper this toll plaza can not charge toll for vehicles having passing from pune and Pimpri Chinchwad
my vehicle is having passing of Pimpri chinchwad. MH14GN0632
so, why they charged from me.
kindly look into the matter.

Today i was coming from bhiwani to charkhi dadri at kitlana toll plaza they deduct fast tag amount 40 rs from my account and also they charged cash 40 rs from me against which no payment slip given to me. Time 11:00 am, date 8.7.2020, vehicle registration no. Makdf556bl4202032, paytm payment slip and deduction amount message photo attached. Plz refund the amount and take action against the defaulters.

Vinay khatri, advocate.
Ph. No. [protected]

On 4th july 2020, i passed through panipat toll tax with my family. My fastag was having ample of money so that i can easily pass. But on the card reader, it was showing "blacklist tag" and barrier didn't open. I asked executive about why it happened, but he was rude and was asking to pay 6 times the amount that i need to pay through fastag.
But within 2 minutes, the reader read my fastag and barrier got opened. I again asked executive why it happened he wasn't aware if the fact.

My car registration no is: hr06-z-1791.
Please revert with why it happened and what can be done to stop such problem in future.

A big pothole on flyover bridge of daruhera.. On nh8, gurgaon jaipur highway
There are some sharp edges or that pothole may be some iron rods (Saria)
It caused blast in two of my xuv 300 car tyres today, and it was a narrow escape for. Me from a major accident.
Local tyre shop owner said there already three more vehicles have came today itself with damaged tyres and even in one case there was damage to honda car even was damaged.
We need your sincere and urgent support to fix that pothole asap.

I may take this opportunity to request, rather very humbly, to your goodself to please take the required necessary action as to the inconveniences faced by the passer by or the travellers passing enroute ban toll plaza, at jammu, due to the completely unstructured infrastructures resulting in the un necessary delay for the fast tag users primarily standing in queues then thereafter further delay caused due to the manual scanning of the fast tags for toll payments to and fro everytime and for everyone who is using that highway where as all this is being going on since the initiation of fast tags in a clear and wide violation of the rules thus framed for the easy and comfortable drive of the law abiding worthy commuters. Not only this, the attitude of the staff, despite their own negligence, is so ruthless that one can't avoid confrontation in the due course of conversation about being stopped for literally no reason or fault of commuters at all.

I hereby, further request your goodself to please look into the matter and after the due consideration of the facts, on grounds, initiate the strict actions thus required under rules and provide justice to the law abiding nationals thereby enhancing their faith in the system and the healthy governance under your eligible supervision as such.

I will wait for the prompt and necessary action after this

Thanks and regards

Amarjeet singh

I am having icici fastag. Tag account no. 21963805. I have made a round trip from ahmedabad to mumbai between 27.12.2019 and 29.12.2019. I was having sufficient balance and all the toll charges debited from my account. However, in jan 2020 they made a chargeback on my account for rs. 445, for which i have not received any communication either by a phone call, sms or email. I randomly checked my fastag account on 27.02.2020 and found about the chargeback. I tried to raise online complaint about the same and was informed that time period for raising the dispute has been lapsed. Still i raised a complaint under "wrong charge and tag blacklisting" head vide ticket number: cmp[protected] on 27.02.2020. Also, i straight away called icici customer care regarding the same. They informed that the head selected my me was wrong and they take my complaint and raised another ticket for my complaint. Ticket number cmp[protected] and asked me to wait 15 days for the resolution. I waited 3 months and have not received any solution or communcation for the tickets raised. So i again called customer case on 12.06.2020 and enquired about the resolution. To which the operator said that previous operator booked ticket under wrong head. So she again raised new ticket number cmp[protected] for my complaint and asked to wait for 15 days. Till date i have not received any resolution so i again check my tag status and found that they have adjusted my deposit money and deactivated my tag. So i again called icici customer care and the operator informed that 40 days have already past and they can not help in this matter.

The matter of fact is, inspite of having sufficient balance, they have leived charge back and also i have contacted them several time. Still have not received any proper response from them.

I passed through toll plazz "khandi obri (Kherwara)" on nh-08 dated 6 july 2020. As this was my first visit after taking fastag from icici bank and i was not sure how much money in my balance i decided to go by cash lane. I paid toll of rs 95 thru ticket no [protected] dt 6 jul 2020 at 14:21.04. My car number is rj27 cd 6405 but on ticket it is marked as rj27cd6495 (Which i notice later on).
At this location no bsnl signal is coming. After few minutes when mobile signal comes (14:28.02) i got message that rs 95 is deducted from my fastag (Trip no[protected]. Why when i have not go thru fastag lane why charges taken?
So while returning back on same date 6 jul 20 (19:30.08) i asked toll plazz person that i need to lodge complain he told that your return charges not deducted you need not to lodge complain. Same as due to no network, later i got mesage that rs 50 deducted from my a/c (Trip no[protected]. The person on toll misguide me.
In total i have paid extra rs 95/-. Staff did mistake to make entry as wrong car number while my car have high security feature and can be read automatically. I have passed this toll many times in past but never seen wrong entry,
Staff at toll plazz mis guide me at the time of return.

Dear sir
I applied for nhai bonds details are

Application first applicant’s pan abfpg1588f
Sole/ first applicant’s name sanjay gupta
Address 920 goinka colny laxmanganj khurja
Securities applied 250
Amount invested (Rs.) 2500000.00
Khurja 203131

Cheque no 009627 dated 28.04.2020
Bank particulars
Bank name icici bank, khurja branch, micr[protected]

Please let me know when the bonds are dispatched
Also we write mail to beetal financial & computer services (P) limited however they are not responding in spite of our best efforts

When i passed through the toll gate they deducted 55 rupee through fastag. I returned back to that toll gate after 1 hour l, so that means they have to deduct 25 rupee, but they deducted again 55 rupee.
I want my money back.
Below i attached some details.
Toll gate name - surathkal toll plaza, dakshina kannada, karnataka
Car no-ka 20 m 3422
Mobile no [protected]
Gmail - [protected]@gmail.com

I travelled in my car no jk02bw7500 today 5th, july 2020 n crossed bun toll post at 2.07 pm. The amount of rs. 140/ was deducted from my axix bank farrah. But toll authorities charged an amount of rs 140/ in cash with a plea that fast tag system not working. On return same day at 6. 59 pm an amount of rs. 65/ deducted from fastag. But again toll authorities charged rs. 140/ in cash with same plea of non functional of fastag. This is sheer gundagardi by the toll authorities. Please take action otherwise i shall file case against national highway authorities. My name gopal gupta, email id [protected]@gmail.com.

I was traveling by car up65cb3938. I crossed baros toll plaza agra on 1/7/2020 approx 6:15 pm. My fast tag was working.. Still it took 15 min to cross the toll.. So my toll amount should be refunded.. My transaction no is 00000000010304012499973.. I have to reverse tha car and change the lane..

Dear sir good evening, i anand bhardwaj having car no up16bx9888. Have fastag thru airtel. I have applied online monthly pass of rs 275 and paid the amount to you vide payment id no[protected] on 1st july thru patym, but the fastag not active in the morning on today. However my son also rechage the same on today it will active on tomarrow. I have done double payment for monthly pass, today i also pass chhijarsi toll plaza hapur. The amount also debit from my airtel bank of rs 125. I am not responsible for that. Please refund my amount of rs 275 and rs 125. Total amount rs 400 excess paid

Sir, i am from navalkishore patel village pipariya post tinci bargi jabalpur /
Sir was working larsen & tourbro limited ti-ic principal of employer national highway authoruity of india.

Under the contractor s. N. Associates shivpur varanasi (Up) 221001.
My contractor s. N. Associates shivpur varanasi
My uan account was given. After some time i was check my uan details through mp online process. Show other person name in my uan no.
My uan no.[protected]

Please take immediate action and resolve my famil and my problem.

We were travelling from Delhi to Agra on 3rd July 2020. We reached at mahuvan toll plaza at mathura & there is a huge line of vehicles. When we reach to toll person he missbehaved with us & overcharged from us almost thrice charges.. Fast tag machine was not working & they are overcharging from the people. They have charged cash amount as well as from fast tag. As we were waiting since 1 hour it should be free but they charged thrice charges. As per me this place os not safe.
Below are the details from cash
Toll plaza name :- Mahun NH-2
Car number :- DL14CC7285
Ticket No. - AR6606
Booth:Lane 2- Fastag

Paytm transaction details :
Toll txn id :- [protected]
Please take strict to strict action against these people so that they will not missbehaved with people also not looted.

Sir, the toll plazas near seoni district M.P. 480661 are not recognizing return trip on their fastag systems and are charging full amount even if vehicle return in 1 hour duration. please pay attention to this issue and take corrective measures as soon as possible.

Nh3 per indore ke pas mangliya tol per fasteg hone ke bad bhi roj15 se20 minut lagte he koi dhyan nahi de raha he.
Fasteg lane ka kya matlab
Mere gadi ka number mp09cl3682 he. Sarkar ki idhan tahtha samay bachane ki yojna puri tarah fail ho chuki he.