National Highways Authority of India [NHAI] Complaints & Reviews

I entered eastern peripheral expressway from Muradnagar Dasna entry point and exit at Fatehpur Rampur exit point.
The associate at Rampur exit point said that my Fastag is blacklisted and I have to pay in cash.

I paid 55 rupees mad when I reached at my home and checked Fastag transaction, I found 55 rupees were deducted from Fastag also....

While travelling from Satara to Pune we reached to khedshivapur toll booth in Fastag lane our vehicle (MH17 BX4377) barricated for collection of toll tax .. even though my Fastag Account is in credit balance the staff over there told that your account don't have balance and collected tax in Cash and after passing some distance away from that place I received notification regarding my Fastag account debited for same amount and for same toll...

Sir i have closed my icici bank fast tag account number 20968327, tag serial number[protected] & customer id 10668933 in the name of satnam singh. But despite of closure of my account it shows active & blacklisted. My account is closed since february 2020. I am regularily complaining about this issue to icici customer care everytime they lodge my complaint & give new complaint number. My vehicle is innova crysta & licence plate number is pb06as8400....

Dear sir

My native near bellur toll plaza & toll kadabhalli (Kirasave) nh 75 & i went cash line only for both toll but your people charging toll charges to my vehicle ka53ma4479, please refund the amount my account & i attached my id card

Regards
Nataraju. N...

Hello,

As per the nhai website the charges for crossing 2 tolls is rs.35

http://tis.nhai.gov.in/TollInformation?TollPlazaID=271

But the are charging rs.40 (Rs.20 in each toll plaza) every time i travel in that route. I have attached fastag statement. Request you to take appropriate action.

Regards,
Girish...

Shivdaspura toll plaza has no arrangements for public, like for cash, u have to wait for long queue no card facilities, in corona time, no paytm facility, toll road is fully damaged. No repairing is, only patch work....

Hello,
I am a final year law student, have interned at supreme court and high court of delhi.
This complaint is wrt toll plaza located in poora kheri, tehsil kolaras, dist. (Shivpuri) m. P.
There is a breaker built on both sides of toll plaza without the information or sign boards saying a breaker ahead. This particular breaker has caused 6 accidents in 6 straight days, causing one woman seriously injured and admitted...

My name is arun. Yesterday 19th june 2020 i travelled from pune to sangli and back to sangli to pune... At khed shivapur toll plaza they charged for my vehicle but toll charged exception for mh 12 and mh 14. But they applied rs. 95 and 50 rs.

I want refund my amount.

My vehicle number is mh 12 fk 3647....

The toll tax people were misbehaving and they slapped me and broke my car and they were showing power of rjd party ram babu yadav
This happened in bihar paid rs. 105.0 for vehicle reg. No up32ld6160 at parsoni khem on[protected] at 03:01:04. Toll txn id:[protected]...

They slapped me and broke my car they were showing power of rjd ram babu yadav....

Double roll has been deducted from fastag on 17.06.2020, on same day. Paid rs. 80 to toll fastag on jun 17, 2020 09:29:07 with ref: [protected].

Paid rs. 80 to toll fastag on jun 17, 2020 18:57:06 with ref: [protected].

Rs 80/- deducted twice on same day instead of rs 40/-....

I entered from grater noida, going towards palwal. Crossed vill. Jhaisa and a very deep and steep poth hole was there. Which no one can expect on a expressway. My vehicle tyre just went into and tyre got burst which incident cost me rs. 12000. Is this how you constructed and maintain a expressway and ask users to pay toll tax.

Roads were always issue in india and will be always. You guys just care about the money that should...

I’m a doctor, going from sangrur to barnala as i work at civil hospital barnala. They have an unofficial list of names of healthcare providers with their vehicle no. Exempting them from toll fee. This list doesn’t have a source, no one addressed this list to toll authorities. They are giving favours at their own behalf. I have talked to adc barnala officials, even they don’t know about this list. Being a healthcare provider, amidst...

On 18.06.2020 though we has recharged for vehicle no hp 11a 0006 yet we were made to pay rs 30...

Sir/madam,
I want to draw your kind attention about duhai (Ghaziabad, u. P.) toll plaza/barrier (Which connect from eastern peripheral to nh 58), fastag lane is closed every day as i am daily commuter from ghaziabad to meerut (My vehicle no up14eb4157). This daily practice makes traffic jam every day in morning in cash lane (Only function lane). When situation gets worsed then they open the fastag lane (Which indicates the correct...

These days the till plaza operator has opened only 2 gates in the morning while driving from delhi to faridabad. Inadequate staff causes long ques and takes 10 minutes to cross the toll gate despite having tag. Also, cash being accepted in tag lanes....

Drainage work stopped 3 months back unfinished with blockage of drain in nh 67...
Location.. Opposite to eb substation sulur.in front of vasantha agencies.....

My vehicle HR 26 DM 6792 front shield damaged by boom barrier during pass through fast tag lane. When forwarding vehicle passed barrier, I waited some time to reopen the barrier but barrier remains open then I passed my vehicle but boom barrier hit my vehicle front shield and it get breaks.
At that time cctv vedio checked by toll plaza representative and agreed that boom barrier machine is not working properly and take my complaint...

My vehicle HR 26 DM 6792 front sheld damaged by boom barrier during pass through fast tag lane.
At that time cctv vedio checked by toll plaza representative and agreed that boom barrier machine is not working properly and take my complaint (complaint no. 4351) also agreed to compensate of sheld replacement bill.
But when I submitted by bill to toll plaza they denied that your vehicle does not maintain gap from forwarding vehicle...

Respected sir/madam,
I was travelling on NH3 on 15/5/2020, and my account was charged extra toll charges at the pimpalgaon baswant toll plaza i.e. 140₹ instead of 40₹ ( as my vehicle is registered in the same district)
Vehicle Reg no.- MH 15 BC 1971

Please help me with the procedure to get the extra amount back and solution to this problem, which occurs every time at this toll plaza.
Screenshot of...