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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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110 075

National Highways Authority of India [NHAI] reviews & complaints page 276

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A
Amith1986
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tool fare

Up33ax9774, lalgang ayhar, raibateli up. Tool ammount taken me cash with recipt and fasttag both. Why it happing in tool booth.
Kindly do needful.
Regards
Amit bajpai
Mob-[protected]...
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V
Vatsa23
from Tumkur, Karnataka
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Collecting extra charges

Address:Bangalore

I have travelled from Bangalore to Sakleshpur on 15th June 2020. In TP02 shanthigrama Toll plaza Toll charge for car for single trip is 40 but collected 60RS.
To travel 180 kms we need to pay 195RS for toll.
There are no service road as per guidelines.
And all toll plaza has stopped for 2 way trip. Need to pay both way separately which burden common people....
+2 photos
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Address:Panipat

I am a army officer and exempted from paying toll. I have no problem with any of the toll booths on delhi chandigarh highway.. Except the toll managed by l and t near panipat. There is a perpetual problem here. During my journey yesterday they did not permit me to pass through the fast tag lane on production of i card and insisted that i can pass through only by the cash lane.... This caused me great inconvenience.
The other toll booths...
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Address:893 Y-1 KIDWAI NAGAR KANPUR-208011

Sir
This is nitin sultania from 893 y-1 kidwai nagar kanpur 208011 mobile number [protected] would like to book a complaint against the denters in my neighbourhood who encraoch in front of my building premises with trucks for denting and repairing due to which my way for going and coming has become very difficult and throw iron nails and other harming sharp edges iron and tin material on the way due to which i feel difficulty in coming...
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Dear sir,

I have visited bharuch on 6th and 7th if june by road on my alto car registration no gj 01 hp 6127 for personal work.

At the time of returning from bharuch, i have selected express highway. But surprisingly your toll plaza window has deducted 220 rs instead of 110 for baroda to ahmedabad. On being asked your supervisor mr kishore patil has behaved very badly and not ready to answer.

After...
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Address:FLAT NO L/402, UTSAV CITY, NEAR SWAMINARAYN TEMPLE VASTRAL

Respected sir
Today I traveled from kathlal to Ahmedabad. I have 116 rs in my car fast tag account. So I insisted to tall operator to take cash money. He took cash money from me and gave me receipt for it. After 30 min I got message that toll tax deduct from my fast tag account too. So I have paid two time tall tax for single journey. Please return my money back in my fast tag account.
My car detail is GJ 27 DB1840....
+1 photos
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Address:Bharudi toll plaza, between Gondal - Rajkot, Gujarat

I have passed through bharudi toll plaza today at 7:15 pm on 14/06/2020.

They are allowing without fastag vehicle in fastag lane. So, in fastag lane there is queue everytime.

I have submitted complaint 2 times before this. But yet they are not following nhai guideline....
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Address:Near Hotel Purohit, Mota Chiloda, NH 8, Himatnagar Road

I already complained about this before but no action taken. There is a huge water clogging at mota chiloda, nh 8 near hotel purohit. The road work was left without completing. All the water from highway getting collected at one place on the road which causing huge water clogging and sinkhole. There's been already 10 accidents in a day. All vehicles heavily damaged. This thing is going to cause problem in whole monsoon season please take action...
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A
AshwaniBarjatya
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barkheda toll plaza in jaipur tonk highway

Address:Barkheda toll plaza, Jaipur tonk highway

I purchased a vehicle (Swift) in tonk in 2013 on my mother’s name. Recently i bought a house nearby barkheda toll plaza (Approx 8-10 km) and changed car’s rc address to new one. When i went to toll plaza asking for monthly pass they asked me aadhar card of my mother (Car’s owner) which i produced and has address of tonk on it. Now they are telling me car’s rc address and aadhar card’s address should match exact in order to get a...
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P
Purohit Rahul
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Water clogging on the road

Address:Near Hotel Purohit, National Highway 8, Himatnagar Road, Mota Chiloda, Gujarat

On national highway number 8 at himatnagar road, mota chiloda gujarat at near hotel purohit there is water clogging is happening because road construction company chetak didn't work properly and left there work. This water clogging is leading to huge accident because of sinkhole on the road. Because of the water people can't see sink hole and drive there vehicle in it. People are frightened of passing through this road. Please solve this...
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R
ravi teja PABOLU
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drainage is diverted to internal lanes

Address:Bapinayya street , Eluru raod , Hanuman junction, Andhra Pradesh

Highway drainage is diverted to internal lanes instead direct line. Due to this our street is flooding.

For more details call me on [protected]...
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Address:1-51/5/1, BANK COLONY ROAD 6, Hyderabad Road, Nizamabad , Telangana.

Sir

I traveled on 08.06.2020 & 10.06.2020 from nizamabad to miryalaguda and returned back to nizamabad on the same day and the travel details are as follows.

1. Your icici bank fastag linked to vehicle no. Ts16eu6009 has been debited with 75.00 on date[protected]:22:49 for toll charges at bhiknoor toll plaza toll plaza on[protected] at 09:47:12. Your available balance is 3462.69

2. Your icici...
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P
Pawanrana06
Sep 9, 2022
This thread was updated on Sep 9, 2022
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I m complaining about Fatehpur Rampur toll plaza

Fatehpur Rampur toll plaza is situated on Eastern Peripheral Expressway connecting Palwal, Haryana to Kondli, sonepat, Haryana at NH1. This toll plaza regularly deduct wrong amount from fastag. Mostly I enter from Bilakbarpur and exit at this toll, the amount should deduct Rs. 10 and most of times my fastag was debited with Rs. 55. Please take strict action against this plaza. My SUV number is UP16AS7927....
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My car no. Dl4caq2509. I came from rohtak to delhi on 8 june 2020 in evening, but their fastag gate is not working so many days. So they closed it and people diverted to other gates. Due to this jam happens and suffer for delay. If anybody ask them they threatened people. Due to fastag not working so i moved to another lane due to fastag lane closed by barrigating. When i reached to counter they ask me for cash due t fastag server is down...
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J
Janapriya05
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Fraudulent activity in customer care

My fastaglogin id was blocked on 7jun. I contacted a toll free number [protected] from the internet to file my complain. I was told that the account was blacklisted due to no kyc updation so the person sent me an google document link to file my details along with my credit card details. I got a message that a huge amount of money have been deducted from my card. When i asked the person about that he said its for verification purpose and the...
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It is to bring to your notice that at mandawara between gomati chouraha & nathdwara nh 8 udaipur the toll plaza charged both cash as well as deducted fast tag of rs 40/-. When registed and demanded for return of excess unauthorised amount charged the staff and assitant manager behaved violently. I demand my amount to returned with fine and action to taken against manager. The fast tag deducted message screen shot & cash receipts enclosed...
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S
Shahid Sarwar
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Excess amount charge taken

Address:28 Akbarpur Allahabad Uttar Pradesh 211016

In harro toll plaza near gange up in allahabad my car no up70cj5152 cross 1stly say that not read your fastag after debate defeated my fastag then taken 75 rs whenever local car chages was 30 rs but take 75 rs. Given transaction id is ft[protected].
Please look in this matter and refund my account. My mobile no [protected]...
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J
Jayant Vasoya
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Double deduction toll fee

Today I passed dumiyani toll plaza near upleta dist Rajkot Gujarat in morning I diduct 95 RS next I return evening toll deduct 50 RS and another deduct 95rs. So kidnly do needful in correction regards toll fee deduction. Thanks...
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Big potholes has been developed under flyover rampura mod gurugram on service road. There are chances of major accidents on the service road. Require the repairs immediately....
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Address:Alap Road, Morbi

Hello sir/ma’am,

Today on 6th june, 2020 i have travelled from morbi to lunsar (Taluka: vankaner, district: morbi). I have pass through one toll tax near dhuva (Makansar) on nh8.

I ask for return journey but they said return journey is only applicable for fastag.

May i know the reason why return journey is only applicable on fastag and on cash?...
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