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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 279

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P
pank1235
Jun 7, 2020
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Big potholes has been developed under flyover rampura mod gurugram on service road. There are chances of major accidents on the service road. Require the repairs immediately.
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    Kishan Varmora
    Jun 6, 2020
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    Address: Alap Road, Morbi

    Hello sir/ma’am,

    Today on 6th june, 2020 i have travelled from morbi to lunsar (Taluka: vankaner, district: morbi). I have pass through one toll tax near dhuva (Makansar) on nh8.

    I ask for return journey but they said return journey is only applicable for fastag.

    May i know the reason why return journey is only applicable on fastag and on cash?
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      S
      Suraj91anand
      from Darbhanga, Bihar
      Jun 6, 2020
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      Address: Bhagalpur Bihar

      Sir, since trains are cancelled it's very difficult for office going staffs to join duty, road transportation is the only option that can be managed. But, even in this corona when people are not getting out in such situation also nh80 has continuous traffic jam thousand and thousands of over weighted trucks are running causing jam on the road. Kindly solve this issue.
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        S
        Shahnawaj786
        Jun 6, 2020
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        Address: Barna hameedpur ,lalgopalganj,kunda pratapgarh

        I was traveling locally, yet toll tax collectors charged me 60 rupees toll tax.
        Jun 06, 2020
        Updated by Shahnawaj786         Toll name andhiyari lalgopalganj Allahabad
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          E
          Eddie70
          Jun 6, 2020
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          Partially done drainage work in nh 67. Causing stagnation of waste water n focus for health hazard
          Location.. Opposite to eb substation sulur coimbatore.
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            B
            Bharatvadher
            Jun 5, 2020
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            Bharudi toll plaza between rajkot - gondal state - gujarat, not maintaining fastag lane for only fastag vehicle and allow all vehicle with or without fastag.

            I have passed today at 10:30 on 5/6/2020. I have to wait about 20 minutes although i have fastag vehicle.

            Cause fastag lane is open for all. I have orally complained against them but they have not given proper answer.

            Kindly do something in this matter.
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              K
              kondurupurandhar
              Jun 5, 2020
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              Hello sir,

              Recently i have traveled from chennai to bokaro, during this travel i have noticed that most of the part road widening/ work is happening. Due to this road become one way in the most of parts and become congested. For single road which is under construction, tolls are charged. On what basis tolls are being charged for under construction roads? There is no proper guideline or ethics to charge the tolls. From vijayawada to vizag, almost it is one way and you cant even go more than 50km speed, however tolls are collecting the fees. When i ask why, there is not proper response.

              Please consider my complaint and do the needful.

              Regards
              Purandhar
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                A
                angshumn
                from Pune, Maharashtra
                Jun 4, 2020
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                I had travelled through beliyard toll plaza towards west bengal on 3.06.2020 with my own car vide regd no. Wb40an7740. It is observed that rs. 80.00 has been deducted from my fastag for one way journey. It is clearly cheating.
                +1 photos
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                  P
                  Pankaj Makkar
                  from Siwan, Bihar
                  Jun 4, 2020
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                  Address: I am sharing picture of on going traffic jam

                  Sir i am a resident of city Sirsa in Haryana. I am working in the bank organisation for that i have to go and come back from city Dabwali in haryana. Dabwali is 60kms away from sirsa. Near dabwali there is a toll near village sawant khera. Sir these days we are suffering from the huge jam there to cross the toll. Only two lanes are working while other lanes shutted down. We are suffering from great waste of time there. kindly go through this issue and do the needful
                  +1 photos
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                  No one take action, Today I have also discuss the same issue with Toll person but instead of cooperation he threatened me. His Name is Sonu Godara at Khuiamalkana toll plaza while entering Dabwali from Sirsa
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                    D
                    Dhirendra kumar parashar
                    Jun 4, 2020
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                    Address: Ganga colony Roopbas Bharatpur Rajasthan Pin-321404

                    I am a physically handicapped person with one leg. I have a car rj05ca9017 which is modified and approved by dto bharatpur (Raj). I have applied for free fastag to ro nhai jaipur. They have sent application to nhai hq on 27/01/2020. But still pending at hq. After six months passed fastag card is not issued yet.
                    Please take necessary action.
                    My mobile [protected]
                    Email [protected]@gmail.com
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                      S
                      Shivanand Rajawat
                      Jun 4, 2020
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                      Address: Raj dhok tol tax NH-21 rajasthan

                      Good morning sir my name is mr shivanand singh i am ex-army person mara car ka no rj-34 ca-2599 hai sir mara rajdhok tol tax nh -21 par mara account mai paisa paisa hone ke bad bhi double tol tax liya gaya hai yaha par lotmar ho rahi hai and staff is very bad so please resolve my case
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                        G
                        Gopalkrishna S Bhat
                        Jun 3, 2020
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                        Address: Dr Gopalkrishna Bhat 936,Vardhana,Kanamma colony Hegde post Kumta 581330 Karnataka

                        Your attention is needed regarding violation of toll charges rules and excess deduction from my fast tag account.
                        I am a physically disabled person. At holegadde toll plaza of kumta taluq of karnataka state rs.75 is debited from my fast tag account on 30/5/2020 in respect of my car no ka 47 m7732 at 11.25 am. As toll charges trip number[protected]. As per the rules for local withka47m registered vehicles it is rs35 only. Such huge amount deduction is arbitrary.
                        Kindly reimburse the excess amountof rs 45. Otherwise i will go to consumer court.
                        Regards
                        My address
                        Dr gopalkrishna bhat
                        936, vardhana, kanamma colony hegde post
                        Kumta 581330 karnataka
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                          S
                          Sahil@37
                          Jun 1, 2020
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                          Dear sir,
                          Recently i was traveling from punjab to delhi and even with the fasttag it took me 30-40 min to cross the toll plaza because of stupid truck drivers who didn’t had fasttag. You are requested to do the needful so that people like me don’t have to wait for so long. Maybe by making separate lines for cars and trucks or by taking some other needful action. Hope to hear back from you soon.
                          Regards
                          Sahil goel
                          (91-[protected])
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                            Rampalkhola
                            Jun 1, 2020
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                            Address: SUNARIA, REWARI, HARYANA

                            Sir,
                            Now toll collection has been started, but still we are waiting for long pending patch repair near bilaspur chowk, under pass of dharuhera and entire service road from bawal to manesar toll plaza
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                              Baisshivam
                              May 31, 2020
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                              Address: NH-47 Patansawangi, chhindwara road, Maharashtra 441501, India

                              Sir,
                              This is to inform you about excess amount deducted from my fasttag account at Patansavangi toll plaza. On 29/may/2020 at 6:28:43 which is amount of ₹45 unnecessarily. Which transaction number is[protected]-0000010100628430329495.
                              My fasttag number is 34161FA[protected]D91E0
                              My vehicle number is mp28ca0072
                              My email id is [protected]@gmail.com
                              My phone number is [protected]

                              With regard: Shivam singh bais
                              +1 photos
                              Jul 11, 2020
                              Updated by Baisshivam                               there is no action taken against my complain which i raise about NHAI the excess amount deducted from my fasttag. the amount is not matter of raising complain. the matter is about fraud done by toll plaza.please take some necessary action or else i will sue court case against toll plaza. hope NHAI will take some action.
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                                S
                                Sstptr Satheesh
                                May 31, 2020
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                                Address: Vadamalapet. Near by Puttur 10km

                                Hi sir
                                I am satheesh from puttur chittor dist today i am going to puttur to tirupathi at 8.38am left tollgate the amount cut in rs 70/- and come back tirupathi to puttur at 5.53 pm again collect in my fastag 70/- so actually up and down charges only 100/- they collected 140/- number of times i can check so kindly take action settle my refund amount
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                                  Radhika Goenka
                                  May 30, 2020
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                                  Address: Opposite gaushala Agra gate Firozabad

                                  Sir, l have applied for local pass about 18 days ago... But it's not done yet... I'm too much depressed and disappointed.. No one give me right answer... On tundla toll plaza... I'm faced money losses problem...
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                                    S
                                    Satish Gudaru
                                    May 29, 2020
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                                    The whole road is under construction and there is no road literally and there is not even a maintenance work. How can you charge toll in such kind of roads
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                                      S
                                      Som prakash Trivedi
                                      May 28, 2020
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                                      Som prakash trivedi
                                      Ex serviceman (Indian air force)
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                                        prashanttarone
                                        May 28, 2020
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                                        Not allowing government officers car and misbehave
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