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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 279

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A
angshumn
from Pune, Maharashtra
Jun 4, 2020
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I had travelled through beliyard toll plaza towards west bengal on 3.06.2020 with my own car vide regd no. Wb40an7740. It is observed that rs. 80.00 has been deducted from my fastag for one way journey. It is clearly cheating.
+1 photos
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    Pankaj Makkar
    from Siwan, Bihar
    Jun 4, 2020
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    Address: I am sharing picture of on going traffic jam

    Sir i am a resident of city Sirsa in Haryana. I am working in the bank organisation for that i have to go and come back from city Dabwali in haryana. Dabwali is 60kms away from sirsa. Near dabwali there is a toll near village sawant khera. Sir these days we are suffering from the huge jam there to cross the toll. Only two lanes are working while other lanes shutted down. We are suffering from great waste of time there. kindly go through this issue and do the needful
    +1 photos
    No one take action, Today I have also discuss the same issue with Toll person but instead of cooperation he threatened me. His Name is Sonu Godara at Khuiamalkana toll plaza while entering Dabwali from Sirsa
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      D
      Dhirendra kumar parashar
      Jun 4, 2020
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      Address: Ganga colony Roopbas Bharatpur Rajasthan Pin-321404

      I am a physically handicapped person with one leg. I have a car rj05ca9017 which is modified and approved by dto bharatpur (Raj). I have applied for free fastag to ro nhai jaipur. They have sent application to nhai hq on 27/01/2020. But still pending at hq. After six months passed fastag card is not issued yet.
      Please take necessary action.
      My mobile [protected]
      Email [protected]@gmail.com
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        S
        Shivanand Rajawat
        Jun 4, 2020
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        Address: Raj dhok tol tax NH-21 rajasthan

        Good morning sir my name is mr shivanand singh i am ex-army person mara car ka no rj-34 ca-2599 hai sir mara rajdhok tol tax nh -21 par mara account mai paisa paisa hone ke bad bhi double tol tax liya gaya hai yaha par lotmar ho rahi hai and staff is very bad so please resolve my case
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          G
          Gopalkrishna S Bhat
          Jun 3, 2020
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          Address: Dr Gopalkrishna Bhat 936,Vardhana,Kanamma colony Hegde post Kumta 581330 Karnataka

          Your attention is needed regarding violation of toll charges rules and excess deduction from my fast tag account.
          I am a physically disabled person. At holegadde toll plaza of kumta taluq of karnataka state rs.75 is debited from my fast tag account on 30/5/2020 in respect of my car no ka 47 m7732 at 11.25 am. As toll charges trip number[protected]. As per the rules for local withka47m registered vehicles it is rs35 only. Such huge amount deduction is arbitrary.
          Kindly reimburse the excess amountof rs 45. Otherwise i will go to consumer court.
          Regards
          My address
          Dr gopalkrishna bhat
          936, vardhana, kanamma colony hegde post
          Kumta 581330 karnataka
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            S
            Sahil@37
            Jun 1, 2020
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            Dear sir,
            Recently i was traveling from punjab to delhi and even with the fasttag it took me 30-40 min to cross the toll plaza because of stupid truck drivers who didn’t had fasttag. You are requested to do the needful so that people like me don’t have to wait for so long. Maybe by making separate lines for cars and trucks or by taking some other needful action. Hope to hear back from you soon.
            Regards
            Sahil goel
            (91-[protected])
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              R
              Rampalkhola
              Jun 1, 2020
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              Address: SUNARIA, REWARI, HARYANA

              Sir,
              Now toll collection has been started, but still we are waiting for long pending patch repair near bilaspur chowk, under pass of dharuhera and entire service road from bawal to manesar toll plaza
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                B
                Baisshivam
                May 31, 2020
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                Address: NH-47 Patansawangi, chhindwara road, Maharashtra 441501, India

                Sir,
                This is to inform you about excess amount deducted from my fasttag account at Patansavangi toll plaza. On 29/may/2020 at 6:28:43 which is amount of ₹45 unnecessarily. Which transaction number is[protected]-0000010100628430329495.
                My fasttag number is 34161FA[protected]D91E0
                My vehicle number is mp28ca0072
                My email id is [protected]@gmail.com
                My phone number is [protected]

                With regard: Shivam singh bais
                +1 photos
                Jul 11, 2020
                Updated by Baisshivam
                there is no action taken against my complain which i raise about NHAI the excess amount deducted from my fasttag. the amount is not matter of raising complain. the matter is about fraud done by toll plaza.please take some necessary action or else i will sue court case against toll plaza. hope NHAI will take some action.
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                  S
                  Sstptr Satheesh
                  May 31, 2020
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                  Address: Vadamalapet. Near by Puttur 10km

                  Hi sir
                  I am satheesh from puttur chittor dist today i am going to puttur to tirupathi at 8.38am left tollgate the amount cut in rs 70/- and come back tirupathi to puttur at 5.53 pm again collect in my fastag 70/- so actually up and down charges only 100/- they collected 140/- number of times i can check so kindly take action settle my refund amount
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                    R
                    Radhika Goenka
                    May 30, 2020
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                    Address: Opposite gaushala Agra gate Firozabad

                    Sir, l have applied for local pass about 18 days ago... But it's not done yet... I'm too much depressed and disappointed.. No one give me right answer... On tundla toll plaza... I'm faced money losses problem...
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                      S
                      Satish Gudaru
                      May 29, 2020
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                      The whole road is under construction and there is no road literally and there is not even a maintenance work. How can you charge toll in such kind of roads
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                        S
                        Som prakash Trivedi
                        May 28, 2020
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                        Som prakash trivedi
                        Ex serviceman (Indian air force)
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                          prashanttarone
                          May 28, 2020
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                          Not allowing government officers car and misbehave
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                            S
                            Surendra0143
                            May 24, 2020
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                            Address: Anand Gujarat

                            Registration no gj23cb7930
                            I travel daily multiple times on vasad toll plaza at gujarat
                            Gjsh 188 vasad gujarat.
                            Toll plaza not issuing me monthly pass for travel since my car registration location is 21 km from toll plaza.
                            It's very illogical and nonpretical to pay rs. 130 on every time i pass on toll plaza. That was also multiple time in day.
                            Till plaza people are not supporting and even doing verbal violent to collect the toll.
                            Please do something
                            Regards

                            Surendra khatri
                            M # [protected]
                            Anand gujarat
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                              S
                              sanyam_251
                              from Delhi, Delhi
                              May 21, 2020
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                              Address: Aristocrat Garments Narwana

                              Hello sir,
                              When i reached the toll plaza palsana. There is guard said that come to this lane we are going to the next lane. Then the person is sitting in this lane said that this is not a fast tag lane but on these three lane already mentioned above these are fast tag lane. But he said this is not a fast tag lane. U have to pay the amount. He speaks in very rude language. His behaviour is not good. Please take action on this. Please solve my query. I am waiting for ur reply. Call me and whatsapp on this number [protected]
                              Regards
                              Sanyam jindal
                              Aristocrat garments
                              Narwana haryana
                              [protected]
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                                R
                                Rohit Satpute
                                May 20, 2020
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                                Address: Khed Shivapur, pune

                                Hi,
                                I have travelled to pune in my car mh12fy4271 on dated 18- may-2020. My car is registered in pcmc rto and it come under haveli tahsil. When i come to khed shivapur toll plaza, i have shown my vehicle rc to toll colection employee because this toll plaza have exemption for cars of haveli tahsil. Also the toll collection member is agree with my statement and have given surity to did not deduct our toll but when i crossed toll plaza and checked my fastag account and it seems the toll amount is deducted from my account. It is absoately wrong, so i want my money return in my acvount otherwise i will go to consumer court against toll plaza. Please do the needful.
                                +1 photos
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                                  N
                                  Nagender Meena
                                  May 20, 2020
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                                  Address: Sikandra toll plaza, sikandra, Rajasthan

                                  I was going to sikandra from jaipur. When i reached sikandra toll plaza, my car number was not mentioned in the toll receipt.
                                  +1 photos
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                                    R
                                    Rajdipsinh Jadeja
                                    May 19, 2020
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                                    Address: Gandhidham to mundra

                                    We have getting problems from highway road light is off from gandhidham (gadpadar) to mundra (kutchh) so please solve the our problem earlier.
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                                      A
                                      Amitranjan2
                                      May 16, 2020
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                                      Address: Amit ranjan village gaurigama Post morsand location opposite Gyan bharti school sitamarhi 843328

                                      Dear sir,

                                      As you know still accuare land used by land holder because the nh 77 work not started till date.
                                      So land holder used his land for own purpose.
                                      My land the location opposite to gyan bharti school.
                                      The person name sudhir kumar singh forcefully accuare my land for own purpose.
                                      When we tried to use my land sudhir kumar singh said that this is gov land so only i can used this land. And his family members wants voilense for it.
                                      So i want to know how can the other person use my land.
                                      So requesting you to kindly resolve this matter.
                                      Because i want kindly peacefully resolve my issue.
                                      Kindly look into the matter

                                      Forcefully acquire my land - Comment #3687566 - Image #0
                                      Forcefully acquire my land - Comment #3687566 - Image #1
                                      Kindly look into this matter as soon as possible

                                      Forcefully acquire my land - Comment #3687568 - Image #0
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                                        paresh bhuva
                                        May 15, 2020
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                                        Address: JUNAGADH GUJARAT JOSHIPURA

                                        I am paresh bhuva junior engineer getco gujarat govt. Company i was passing on nh 8b near vanana toll plaza near porbandar on date 15.05.2020 approx 15:00 on govt. Electricity duty and my car (Official govt. Duty car) have fast tag and after waiting 20 minutes on fast tag lane they not cut my money, and than i start video shooting for proof, than sudden two and more local person arrive near me slap me, snatched my mobile and blame me that you are doing videography of ladies employee and sudden 16 more people come to me and not let me to allow complain at local toll office and again beaten me and started to saying me miswords and say me that he will kill me when you are alone and all mob has deleted my video
                                        This types of intolerance is not acceptable as i was legal and my car no. Is gj-11-tt-8953 you can also check cctv footage. As per nhai rule if person having fast tag not more than 3 min. Is allowed to wait but local security and political people beaten me and also give me "dhamki" as a part of digital india movement of honable pm ^s appeal we are doing digital payment and such types of "gunda" securites are beating govt. Officials which have local political supports again i request you to resolve this issue other wise next time i will complain in pmo ^s office
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