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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 283

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Address:Thane, Maharashtra, 421204

Place of issue: kiravli toll plaza taloja
Date of incident: 29 feb 2020
Fastag was not deducted & vehicle was blacklisted as per toll naka authority while return journey within 1 hr. Instead of paying rs. 15 for return journey they charged me cash amount of rs. 35/-. Only last 4 digits of vehicle was mentioned instead of complete details so as to cheat the automated system....
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Address:kakara, ककर, 485778

Res sir/mam
My home is near palza 5 km, highway 30
At the day of 26/02/2019 - i was gping to rewa i cross plaza at 07:56 pm and i demond two side pass but ignore by operater and recive rs-90/- rupees also when i return after 3 hou at 11:18 pm again collect rs.-90/- rupees. This is aal redy noe sevral time but noe i am complanting a.
And not providing local pass card earlier, and have more timr to passing
Pls advise...
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Address:NAWABGANJ TOLL PLAZA, Unnao, Uttar Pradesh, 209859

My complaint is against nawabganj toll plaza. This toll tax is charging toll charges from serving army personnel despite possession of identity card issued by goi. This illegal practice is going on at this toll plaza for quite some time. This leads to unnecessary arguments and misbehaving by staff being located at the toll plaza. I have myself suffered twice while crossing due to this malpractice at the nawabganj toll plaza....
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I commuted journey on 24th feb 2020 towards bilaspur and encounter bhojpuri toll plaza where greater money is deducted from my fastag.
I am using private car which is to be charged rs80 only but 125 deducted from my fastag.
I am using fastag and prescribed fare for car is rs.80 but i had a deduction of rs.125.
On contact at toll plaza at my return journey they are unable to explain me why this is deducted and i m not...
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S
Shah Faisal Qureshi
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charging huge amount

Address:Panchsheel Nagar, Uttar Pradesh, 245101

Hello
I’m from hapur city recently i visited to ghaziabad so i found toll plaza is deducting double charge of rs 125 after entering or exit
When i ask them to make a pass for a local residential they don’t tell about that fraudulent is on its peak if you will not concern now it will be a big fraud with travellers i hope you will solve it immediately
Thanks...
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M
Murthy T S
from Vepagunta, Andhra Pradesh
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fastag account no. ending with codco vehcle no. ap 05 dj 8597.

Address:Flat No.G-2, SSS Residency, Sector-8, Muralinagar, Near Walkers Park, Visakdhapatnam-530007, Visakhapatnam, Andhra Pradesh, 530007

While i was travelling from kakinada to vyzag on 26 02 2020 my fastag token was not valid at your gollaprolu toll plaza and shown as "invalid" and i was compelled to pay the toll fee in cash, whereas during my onward journey the same token was validated at vempadu and aganampudi toll plazas on the same day. Please look into the matter and advise.
T s murty
(Mob no.[protected])...
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D
Dorababu G
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complaint for fastag closing issue

Respected sir,
My vehicle no-ap26td2389, i'm trying to close my fastag account, but its getting active after 15 days of giving fastag closing request, i have raised 3 times fastag closing request from my end in my fastag account portal but its not getting closed, regarding this issue i'm contacted 1033 help line.. But i didn't get any solution from them.. They are raising complaints to close my fastag but still they are not resolved....
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D
Deepak .E
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acquisition

Address:351/1, Indra Nagar, Neyveli-1., Cuddalore, Tamil Nadu, 607801

From
Mathimugam elangovan,
351/1, mathi complex,
Indra nagar, kurinjipadi taluk, cuddalore district,
Neyveli-607801
To
The respected chairman,
National highways authority of india,
New delhi.
Respected sir,
Sub: nh-45c department's unresponsive measures in awarding compensation for the missing items during valuation of the acquired property and officials forcefully...
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Address:411002

Hi sir/mam,

We were travelling from pune .
as per following DEDUCTED TOLL FROM MY PAYTM VALLET.
Toll Transaction ID Transaction Type Transaction Status Tag Sequence Number Tag Id Transaction Amount Vehicle Registration No Vehicle Class Vehicle Description Plaza Name Plaza Id Lane Direction Transaction Date Transaction Time Wallet Withdraw Time
[protected] DEBIT SUCCESS 10776991 34161FA820328E40037B63E0 95 MA3EWB22SJJ561168 VC-4 Car/Jeep/Van,...
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Address:Nag Dairy Farm, Behind toll Plaza, Boyaguda, Village Bhirlinga (Bastar) CG, 494001

To check unpaid toll vehicle, toll plaza management at ghatlohnga village of bastar district (Cg) has blocked approach road to my farm house and village main road, as some of the vehicles take a by pass to skip toll plaza. But this is not the right way. I contacted but they ignored.
Vimla nag,
Village bhirlinga dist bastar
[protected], [protected]...
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S
Shriram Traders
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talwandi toll plaza

Address:Tamlvadi toll plaza solapur - dhule national highway, Osmanabad, Maharashtra, 413601

On[protected] i am regesterd a complaint on tamalvadi toll plaza. (Complaint no 322 book number 4) but no any responce from you.
If you cant resolve the problem tell me frankly.
When i go to this toll plaza one of the your officer is talking very aurangtly, and he has zero knowledge of about fastag.
Please convey me as possible as fast.
My contact no. [protected]...
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S
samsonvjoseph joseph
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administration and maintenance

This is very serious issues informing to you all, last to last friday i have visited ahmedabad via national highway it seems all the trucks and heavy vehicles (Including govt. Transport busses) driven through right side trakh (Its seems all highway and rural area) why you are not deputing any highway petrol staff and make a high penalty to those drivers. If you people are not starting now it will take more lives on track.
Thanks ®ards...
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Address:110085

Today 23-feb-2020
I entered eastern expressway from bagpat towards kundli in the evening.
My fastag was scanned at bagpat entry for my vehicle dl4caz4014.
At kundli exit the boy told me that your fastag is black listed, i told the boy it's active as i had paid thru this on other toll gates also, but he told me sir it's not working you will have to pay rs 25/-, but i was amazed why this happened.
He took rs 25/-...
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K
K.K.Gupta
from Noida, Uttar Pradesh
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illegal collection of toll even after fastag

Address:Chhahjarsi Toll Plaza, Gautam Buddh Nagar, Uttar Pradesh, 201307

I was travelling on Delhi Meerut Highway and while crossing Chhahjarsi toll plaza, even with successful deduction of toll from Fastag, collection goons forced me to pay 125 rupees in cash. They first asked 250 citing penalty charges but on arguments they said 125 is minimum and blocked my car. This is really sad that even while obeying all possible laws, we are being charged this way....
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N
Nikunj9389
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cheating and fraud

Address:Farenda maharajganj, Gorakhpur, Uttar Pradesh, 273005

Is my car number is up 53 cx 7371
Having fast tag from past 3 months
And having sufficient amount balance in my account
Being charged cash ₹20 on
Plaza name :- [protected]@km466.300
Section :- farenda-maharajganj
(454.000 to 484.000 on nh-730)
Sir plz see to it as cheating is done by people incharge as they are keeping cash in there pocket which have to be gone in national development.
...
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M
Manu Singal
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misbehaving by staff

Address:Ludhiana, Punjab, 141001

I put my car no. Pb91f7660 at toll plaza. Two vehicles were in front of me. One of the vehicle don't had fatty fasttag on its vehicle. Toll staff ordered me to shift my car to another lane. I told them that it is not my mistake. I was in the right lane. I did not take my car backward. About 8-10 security guards started misbehaving with me. They used loose language. They invited me to fight with their group of about 8-10 security guards.br...
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Address:Badarpur faridabad Toll plaza, New Delhi, Delhi

Please see the atteched report on dated[protected] as
Vehicleno dl8cab1839
Vehicletransactionat toll transaction-badarpur faridabad toll plaza-10-feb-2020 08:11:05 pm.

And
[protected]-5000000000000915630497 13 10-feb-2020 21:32:38
Vehicleno dl8cab1839
Vehicletransactionat toll transaction-badarpur faridabad toll plaza-10-feb-2020 09:32:38 pm
Transactiontype debit
Transactionstatus...
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N
neogi_s
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fastag sbi

Address:Kolkata, West Bengal

Subhasis neogi
To:helpdesk. Fastag@sbi.co.in
Cc:team. [protected]@sbi.co.in
Feb 21 at 9:43 pm
To
The help desk sbi fastag

I applied for my sbi fastag on 21st of january 2020 at my sbi branch at cit road kolkata 700014 by paying necessary bank charges by cheque. There after i made couple of calls & sms sent to [protected] & [protected]. And i do really thank you by promptly providing me the otp...
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Address:Advocate,19-115/1/GFA, Swapna apts, 500047

On 22.2.2020, i passed through car pantangi toll plaza morning 8.39 am and farr charged rs 75. Again retuned at 7.37 pm on the same day as again charged 75., in general to and fro is 115... I think it is fraud playing by nhai. Even i suspect cheating the travelling public with the use of software developer. I think several people like me made complaints regarding cheating but no update in software...
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J
Janardan Dubey
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nhai fastag listed blacklist

Address:Faizabad, Uttar Pradesh, 224001

I, janardan dubey, got a nhai fastag on 07.12.2019 for my car no. Up42ac1101. Since beginning the fastag was shown as blacklist. I lodged a complaint on 1033 on 09.01.2020. My complaint no. Is 1284164. The complaint is still unresolved. I called several times on 1033 but they are only informing that the the complaint is in process. I'm facing great problems at toll plaza. Please resolve the issue at the earliest. My contact no. Is [protected]....
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