Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Dec 12, 2025
Complaints 8461
Resolved
214
Unresolved
8247
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 280

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Surendra0143
May 24, 2020
Report
Copy

Address: Anand Gujarat

Registration no gj23cb7930
I travel daily multiple times on vasad toll plaza at gujarat
Gjsh 188 vasad gujarat.
Toll plaza not issuing me monthly pass for travel since my car registration location is 21 km from toll plaza.
It's very illogical and nonpretical to pay rs. 130 on every time i pass on toll plaza. That was also multiple time in day.
Till plaza people are not supporting and even doing verbal violent to collect the toll.
Please do something
Regards

Surendra khatri
M # [protected]
Anand gujarat
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sanyam_251
    from Delhi, Delhi
    May 21, 2020
    Report
    Copy

    Address: Aristocrat Garments Narwana

    Hello sir,
    When i reached the toll plaza palsana. There is guard said that come to this lane we are going to the next lane. Then the person is sitting in this lane said that this is not a fast tag lane but on these three lane already mentioned above these are fast tag lane. But he said this is not a fast tag lane. U have to pay the amount. He speaks in very rude language. His behaviour is not good. Please take action on this. Please solve my query. I am waiting for ur reply. Call me and whatsapp on this number [protected]
    Regards
    Sanyam jindal
    Aristocrat garments
    Narwana haryana
    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rohit Satpute
      May 20, 2020
      Report
      Copy

      Address: Khed Shivapur, pune

      Hi,
      I have travelled to pune in my car mh12fy4271 on dated 18- may-2020. My car is registered in pcmc rto and it come under haveli tahsil. When i come to khed shivapur toll plaza, i have shown my vehicle rc to toll colection employee because this toll plaza have exemption for cars of haveli tahsil. Also the toll collection member is agree with my statement and have given surity to did not deduct our toll but when i crossed toll plaza and checked my fastag account and it seems the toll amount is deducted from my account. It is absoately wrong, so i want my money return in my acvount otherwise i will go to consumer court against toll plaza. Please do the needful.
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nagender Meena
        May 20, 2020
        Report
        Copy

        Address: Sikandra toll plaza, sikandra, Rajasthan

        I was going to sikandra from jaipur. When i reached sikandra toll plaza, my car number was not mentioned in the toll receipt.
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajdipsinh Jadeja
          May 19, 2020
          Report
          Copy

          Address: Gandhidham to mundra

          We have getting problems from highway road light is off from gandhidham (gadpadar) to mundra (kutchh) so please solve the our problem earlier.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amitranjan2
            May 16, 2020
            Report
            Copy

            Address: Amit ranjan village gaurigama Post morsand location opposite Gyan bharti school sitamarhi 843328

            Dear sir,

            As you know still accuare land used by land holder because the nh 77 work not started till date.
            So land holder used his land for own purpose.
            My land the location opposite to gyan bharti school.
            The person name sudhir kumar singh forcefully accuare my land for own purpose.
            When we tried to use my land sudhir kumar singh said that this is gov land so only i can used this land. And his family members wants voilense for it.
            So i want to know how can the other person use my land.
            So requesting you to kindly resolve this matter.
            Because i want kindly peacefully resolve my issue.
            Kindly look into the matter

            Forcefully acquire my land - Comment #3687566 - Image #0
            Forcefully acquire my land - Comment #3687566 - Image #1
            Kindly look into this matter as soon as possible

            Forcefully acquire my land - Comment #3687568 - Image #0
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              paresh bhuva
              May 15, 2020
              Report
              Copy

              Address: JUNAGADH GUJARAT JOSHIPURA

              I am paresh bhuva junior engineer getco gujarat govt. Company i was passing on nh 8b near vanana toll plaza near porbandar on date 15.05.2020 approx 15:00 on govt. Electricity duty and my car (Official govt. Duty car) have fast tag and after waiting 20 minutes on fast tag lane they not cut my money, and than i start video shooting for proof, than sudden two and more local person arrive near me slap me, snatched my mobile and blame me that you are doing videography of ladies employee and sudden 16 more people come to me and not let me to allow complain at local toll office and again beaten me and started to saying me miswords and say me that he will kill me when you are alone and all mob has deleted my video
              This types of intolerance is not acceptable as i was legal and my car no. Is gj-11-tt-8953 you can also check cctv footage. As per nhai rule if person having fast tag not more than 3 min. Is allowed to wait but local security and political people beaten me and also give me "dhamki" as a part of digital india movement of honable pm ^s appeal we are doing digital payment and such types of "gunda" securites are beating govt. Officials which have local political supports again i request you to resolve this issue other wise next time i will complain in pmo ^s office
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                tanushree kumar
                May 13, 2020
                Report
                Copy

                Dear sir,

                This is Tanushree
                Today at Manesar till plaza the fastag lane fence damaged my car in morning hours 8:50am
                I want a redemption for my damage .

                Thanks and Regards,
                Tanushree
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Smita Balasamant
                  May 9, 2020
                  Report
                  Copy

                  I want to lodge a complaint against the puri bhubaneswar toll gate..they just have one swapping card machine..m a doctor and I have to wait for so long for this .wen the nhai is getting crores of rupees from toll gate they can't buy individual swapping machine for each passway..how shameful..I hope necessary action is taken urgently
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    RAGHU Krishnappa
                    May 8, 2020
                    Report
                    Copy

                    Dear nhai team,

                    It has been experienced in national highway toll - banagalore international airport, that we had to pay the toll charges when entire toll road is closed completely due to lock down.
                    How can this happen and nhai authority can collect the toll charges when vehicles are not using the express high way or it’s closed?

                    This is completely not acceptable..
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ramesh Kumar Krishnamurthy
                      May 8, 2020
                      Report
                      Copy

                      Address: Mulbagal Toll PlazaBengaluru - Tirupati Hwy, Kammadatti Kamanur, Karnataka 563127

                      04th May 2020 around 11:30 AM i have passed through Mulbagal toll plaza and amount has deducted for the same, i have not return back till 06th May, but 04th May night around 8:13 PM again amount has been deducted Manual debit without travelling. Request to refund the deducted amount.

                      Vehicle details: KA 07 M5334.
                      +3 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ashishmyr
                        May 8, 2020
                        Report
                        Copy

                        Address: सतना

                        17 march को मै अपने कार mp19cb7376 से यात्रा करता हु
                        टोल नाके पर मेरे फास्टटैग कार्ड से अतिरिक्त 425rs काट लिए जाते है जिसका ट्रांसक्शन नंबर [protected] है.
                        जिसकी शिकायत मैंने 1033 पर किया फिर उनके सीनियर का कॉल मेरे पर आया
                        मेरी 1033 पर शिकायत संख्या 1930907 है.
                        मेरे द्वारा कॉल करने का सिलशिला जारी रहा लेकिन वहा से कोई भी बात नहीं सुनी गयी.
                        अब मेरी शिकायत के 15 दिन के बाद वापस से कॉल करने पर वहा से मुझे बताया गया की आपकी शिकायत हमने ठीक कर दी है.
                        लेकिन ऐसा कुछ नहीं हुआ
                        May 08, 2020
                        Updated by Ashishmyr
                        19 मार्च को अतिरिक्त शुल्क कटने का मेसेज

                        May 21, 2020
                        Updated by Ashishmyr
                        कब तक solve होगा ये
                        Jun 01, 2020
                        Updated by Ashishmyr
                        Not resolved
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          W
                          Wilson Kavilpad
                          May 8, 2020
                          Report
                          Copy

                          Address: Guruvayur Infrastructure Private Ltd, Trissur Edappally

                          Dear sir
                          Yesterday (7-5-20) i have crossed the above toll at7.28 am with my car no. Kl-52-e-5310 and charged rs. 75/- from my fastag (Customer id 963460). On my return journey as soon as i entered the toll 10.16am. The staff told me that you have no sufficient balance in fastag while having 125/- in my account. I told him and shown that i have rs. 125/- in my account. He told me minimum balance rs. 200/- is required.. I have given another rs.75/- (So total they charged 150/- in 3 hours).. I am not worried about the excess amount charged, but their behaviour, they can check and can be charged the balance 35/- (Total to and fro 105-75) instead they charged another 75/- this is cruelty because the government is encouraging all vehicles to go on fastag, their behavior is totally discouraging and irritating, i felt they are against government policy of irradicatinf curruption.. I felt the staff is supporting corruption.
                          So it is my humble request to take action against the responsible person at paliakara toll plaza. I have registered in their complain book as complaint no.818.

                          Yours sincerly
                          Vilsadasan s
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sameed Hamidi
                            May 8, 2020
                            Report
                            Copy

                            Address: Azamgarh, UP state bridge Corporation ltd.

                            Sir ji yahan hua yu ki hum jaa rahe the mukhye mantri ji ke yaha gorakhpur,
                            Raste me kanpur ayodhya toll way pe ahmadpur toll plaza jo hai wahan hume 10mint tk tez dhoop me khad hona pada uske baad jiski humne vedio bhi banai hai aur jab humne usko bola ki 3 mint se zaoda hua hai aap charge kaise kar rahe ho. Aap apne manager ko bulao manager aage to humne vedio band kr k jb unse bola to uske sare log marne lipat gye. Aur humse badtamizi krne lage. Jabki me khud bhi govt. Employee hu. Aur humko dhamka kr paisa lya..
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              ManishK_23
                              May 5, 2020
                              Report
                              Copy

                              Address: Manesar toll plaza, near vatika, gurugram

                              This is in my constant notice that rs 65 has been deducted from manesar toll plaza even though i am not crossing that toll plaza. My car is stationed at vikaspuri currently and i received message of deduction of rs 65 as toll at manesar toll plaza. Earlier also this happens. I am submitting proof of message of deduction and car pic with pic details which is showing that car is stationed in vikaspuri. Please look into this and take necessary action as per law. Hope you understand my situation and expecting a revert on this complaint from your end.
                              +3 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sriju Mohan
                                May 4, 2020
                                Report
                                Copy

                                Dear sir,

                                Here with i am registering a complaint against nha1 toll. We are around less than 6 kilometre so we need free pass for travelling our vechicle. Last 2 years we have permitted for passing with a free pass card. Now they are asking for monthly pass around rupees 275 per month. So i am fed up with this kind of harasment without any information. We need only free pass for our near toll only. We are willing to pay for other tolls
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  maneesh1986
                                  May 3, 2020
                                  Report
                                  Copy

                                  Address: dausa

                                  Hello

                                  I tried to recharge 5800 rup. The fastag with bhim upi 6 march 2020 vehicle number rj14pc5811 vpa address - (Netc. Rj14pc5811. Indus) but it was not done but the amount has been debited from my bank account. My complaint no. 1907459 (Nhai 1033) the complaint is still unresolved. I called several times on 1033 but they are only informing that the complaint is in process..

                                  Date of the incident - 06 march 2020
                                  Client number - [protected]
                                  Bhim upi transaction id[protected]
                                  Bank name - au small finance bank dausa (303303) rajasthan
                                  Debit account - xxxxxxxxxx7654
                                  Amount - 5800/-
                                  Nhai complaint no.- 1907459
                                  Bhim helpline complaint no[protected]The transaction amt is
                                  Credited to merchant's a/c. Thank you.)
                                  Mail id - [protected]@gmail.com
                                  +3 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Savita8111
                                    May 1, 2020
                                    Report
                                    Copy

                                    Address: Puraini bijnor UP

                                    I am from village puraini mohala khader pattit district bijnor UP on NH 74. In this high way there no under pass. Please help me. Because​ my children so small, my agriculture land or other issue related this. Please help.
                                    May 01, 2020
                                    Updated by Savita8111
                                    National Highways Authority Of India [NHAI] — under pass not created

                                    1 Review
                                    Puraini bijnor UP, India
                                    Sa Savita8111 on May 1, 2020
                                    Mark as Resolved

                                    I am from village puraini mohala khader pattit district bijnor UP on NH 74. In this high way there no under pass. Please help me. Because​ my children so small, my agriculture land or other issue relate
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ajit Singh Mali
                                      May 1, 2020
                                      Report
                                      Copy

                                      Address: H No 1996 sector 16/17 Hisar Haryana

                                      I have made a payment for recharge monthly pass of HR20 AJ 4631 of
                                      Rs 276.10 and again Rs 276.10 and made a double payment, kindly return back one payment of Rs 276.10 on my account
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mahesh Thuppekallu
                                        May 1, 2020
                                        Report
                                        Copy

                                        Address: PUMPWELL FLYOVER MANGALORE.

                                        Https://www.thehindu.com/news/cities/Mangalore/pumpwell-flyover-develops-cracks/...

                                        https://youtu.be/F9fpFIdo7yE

                                        Please Stop heavy vehicles immediately and save lives
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit