National Highways Authority of India [NHAI] Complaints & Reviews

Car no.: hr-24-v-6925

Name: vishal kamra

Mobile no.: 971xxxxx50

Complain no.: 1513727

Complain date:[protected]

On[protected] double amount has been deducted by fastag reader on rohad toll plaza for my car with registered number hr-24-v-6925.

The payment has been deducted second time after 20 seconds of first transaction.

On the very same...

My car no. Is dl2can7581, i was going from delhi to rohtak on dt 09/02/2020 by my car.

On rohad toll plaza, toll person said that your fastag is not in working so you have to pay cash rs. 120/- instead of 60/-. I asked him why it's not working and balance is also available in this fastag but he said that i can't do anything, you have to pay. Because i was in hurry and the car behind me was blowing horn again and again, i paid...

We have purchased fast tag from http://www.fastagservices.in/ in january by paying rs 600 from google pay. It was delivered in 2 days. But no support to activate the same. The number [protected] was not connecting. No response if we send mail to [protected]@fastagservices.in. Its a sbi fast tag and if we call sbi they told us to contact the agent. Total 600 loss and no support....

All the toll booths are open for cash counters and fast tag. So for fastag users has to wait in a queue instead of smooth operation.
They should at least keep 50% right booths dedicated only for fastag and gradually increase.
For now seems like no use of taking fastag on this highway.

Also the toll prices have increased so much that it seems an harassment for paying the toll looking at the condition of road since...

My bus have fastag.. But otherwise toltec offers forcedly get toltec money.. Why they do this...? I m conductor... My cashier want to get answer so u please give me reply for this 365rupis pay on the top.. We have fastag.. So please reply.. Baroda to ahmedabad toltex... Ahb toltex get money.. So please... Reply for this...,... From conductor of baroda depo ac bus vadodra to ambaji...

Dear sir,
This is dhananjaneyulu vemula,
We are from andhra pradesh kurnool district mantralayam, one of the toll plaza at out neareat town mugathi toll plaza on nh 167, we have facing a lot of trouble with your contracter which is maintaining the toll plaza daily thousands of vehicles running on this way but your contractor opened only single lane, and not maintaining fastag lane, the government has says mandatory convert...

Ref. Fastag

Wallet id : [protected]

Customer id :[protected]

Vehicle no. Mh01bb8552

With reference to the above wallet id i was ask to pay the toll charges on the mumbai pune expressway amounting to rs. 230/- at the talegaon toll plaza
Attached receipt for reference (29/dec/19 time: 19.06.14)

And i was also debited an amount of rs 173/- on my fastag for...

We have wrongly swipe rs. 505900.00 in icici fastag on 23/01/2020. Please revert the same asap. Details are given below.

Date: 23/01/2020 at 12.55 pm
Fastag no.[protected]
Vehicle ac. No.[protected]Reg. No. Gj15 cg 8595)
Cutomer id.[protected]Himansu vashi)
Credit card no. [protected] (Visa crad)
Kindly do the needful,
Thank you.
Himanshu vashi (Cell no. [protected])...

To national highway authority,

Please take action on the contractors who are making roads between bellary and tekkalakote. Roads are so bad. No proper diversions, no service roads actually there is no such so called tar road it's jus full of pot holes. And it's been an year in same condition.

Would request concerned officers to take strick action against the contractors.

Looking forward for better...

My fastag had a balance of rs.80/- and the manesar toll plaza denied to take the fastag entry and said you have to pay cash and also of double i. E., rs.130.
While coming from jaipur just prior to this toll had charged me rs.135 in cash which is the actual cost of the toll.
But manesar toll plaza is charging extra toll while in cash to all the customer.
This is not fare to the general public when the govt. Has given the...

Solkhiyan ropar toll plaza members (Raman) ladies he talked profusely with the vehicles lying in the lane. Her way of speaking was wrong. She was rudely behaving with all the cars in the line. If you have any problem with a vehicle, then you can take it aside and solved that problem. But that girl did not do so. Due to this behavior, all the vehicles were upset. If someone explained it to her, she would start explaining the rules and laws,...

My fastag toll wallet has 150 /-and paytm wallet has a balance of 1997/-. When i come near toll for the pass, they never talk to the matter and forced us to give cash and they continuously said your fastag is invalid. Can i say this is the irresponsibility instead?. Customers or citizens are going with wrong path because of this robbery. Please help us....

Fast tag service a kind of cheating with the public, total failure of fast tag. What is the meaning of tag when public have to wait on toll. A actually i was coming from hissar to delhi and i had to wait long time even having fast tag on my car. We spent money on fast tag so that we have not to wait in que but all in vein. There should be a rule if some one waits on toll more than 2 or 3 minutes after having a fast tag. He should no be charged....

Paytm has allotted a fastag to my vehicle but delivered a mismatch tag allotted to another vehicle, have been communicating with them over the past 2 weeks to re-issue the tag but all complaints are falling on deaf ears and no one is resolving the issue inspite of accepting their mistake. Am unable to use fastag facilities at toll booths and am wasting precious time standing in the cash queue on a daily basis. Their representatives are ready...

महोदय,
कल दिनांक08/02/2020 को मैं अपने परिवार के साथ अपनी गाड़ी मारुति, s-cross UP42AS6677 से लखनऊ जा रहा था रास्ते में 9:48am अहमदपुर टोल NH 28 पर फास्ट टैग लाइन में मेरा फास्टैग ब्लैक लिस्ट दिखाने...

Dear sir,
I travelled on ahmedabad baroda express highway. Even i m using fast tag for toll tax payment i just have to wait in queue for long time

There is 7 lane for payments and no separate lane available for fast tag customers so there is no meaning to digital payment digital india

Very very rediculous management so it's request to improve it...

Sir/madam,

As a responsible citizen i am raising this complaint regarding a toll both in maharashtra called kini toll plaza which comes between karad and kolhapur national highway, instead of fastag the toll staff is demanding cash. If questioned by any one they give the reason that scanning machine is not working, pay cash. It’s not ones it’s also everyday this same situation i am seeing through. Only one scanning machine...

I got my fastag in november'19 from hdfc bank. On 08/feb/2020, while driving from beawar to jodhpur via pali, i got to know that the tag id issued by bank is '34161fa8203288ac0349ffc0', but at the toll plaza 'raipur toll' near bar, in rajasthan, nh 162, it is showing as '34161fa8203288ad0349ffc0', which is not at all my fault.
Bank is saying get a new tag by paying another 100/-.
Nhai cust. Care told me to pay cash while i'm...

08/02/2020 12:35:14 trippost rs. 50.00 deducted for toll at mujras toll plaza, tag serial no. :[protected], licence plate no. : rj30ca1882
08/02/2020 20:29:04 trippost rs. 25.00 deducted for toll at mujras toll plaza, tag serial no. :[protected], licence plate no. : rj30ca1882 journey completed

After that again double toll collected while i never used on 08/02/2020 20:35:07 trippost rs. 50.00 deducted for toll at mujras...

I am taking attibelle road daily to reach office just next to toll plaza and am not even utilizing toll road. Why should i pay toll fee for that? Should i pay unnecessary 30rs every time to just cross the toll? What will be the solution for this. And vehicles with no fastag is entering into fastag lane and paying in cash. Your employees also allows that n accepting it it's just annoying...