National Highways Authority of India [NHAI] Complaints & Reviews

Vehicle no: gj05rc 4686
Date of travel: 23/01/20
The normal cash for both way travelling from surat to bardoli is thirty rupees, but while travelling through fastag, ended up paying 160 rupees, and no return came till date. (Ref: [protected];[protected]).
Can you let us know why such discrepancies and its an everyday affair.
On talking to the officials over there, it was clearly stated that if you pay cash, you...

Sir,

I went to delhi on 26.1.20 & returned on 27.1.20 evening. On return, two time toll of rs.70/- each, one at 16.48 pm & again at 17.18 (I. E. Within 30 minute) has been deducted for my vehicle number hr06q1710 maruti wagonr. 2nd time deduction is wrong. So refund the same.

Please analyse the screen tag seriously and see that which vehicle is there for 2nd time at bhigan toll plaza

Thanks br...

Dated 27 january, 10:15 pm at dankuni toll plaza on nh2 while going from kolkata to durgapur, west bengal. There was a delay of about 50 minutes. Called on 1033, they (Call centre person) said due to police checking it's delayed, when i said there is police checking and it's on the toll lane, then they said due to road repair there is a delay. Then i said there is no road repair and this kind of delay happens on dankuni toll plaza almost...

Dear team

I crossed via car, toll plaza name aliyapur on 27/01/2020 at 11:52:18 and amount 220/- debited from my fast tag amount while toll fee of there is 60/-

Same incedence happen on the same day in another toll plaza name barajore and amount is deducted 490/- while toll tax of this plaza is 140/-

For reference sms attached as received....

1. The roads under the limit of sriperumdur toll plaza are not maintained properly and there have been several potholes & patches which leads to inconvenience in driving.
2. Also no proper lane implementation for fast tag users are done thereby allowing non-fast tag users in all the lanes which results in longer wait times for the fast tag users.
3. The tollable length of sriperumdur toll plaza is just 46.5km but the amount...

My name is deepak k v. I was traveling from palaghat to ernakulam on 27-jan-2020 and when i reached at paliyekkara toll plaza around 4:30 pm i entered into a line but unfortunately it was local pass/ cash lane and i realized only getting closer to the toll gate and because of traffic i couldn't change the line. When i asked they told i have to pay by cash. So i paid 75 rupees by cash and continued my journey. But after passing paliyekkara...

The Toll Plaza at Vempadu on NH 16 in A.P has deducted full fare of Rs 110/- in the Return trip within 24 hours and not refunded Rs 55 .The Vehicle Registration No. AP31 BE 4507 passes through at 16.16 hours on[protected] and returns at 14.51 hours on[protected]. The Toll fee is Rs 110 for single pass and Rs 165 for both ways . Fastag issued by Bank of Baroda is there on my car ....

I have been charged for a return toll fee of rs.75/- at sarwar toll plaza located in district ajmer (Rajasthan) without providing a valid printed receipt (No. 18288). The reason given to me by the toll collector was "printer is not working"

When i protested for this wrong way of charging the toll fee, his behaviour became so roude and i have have been forced to pay the toll fee there....

We were traveling to indore from bhopal and it took almost 30 mins to pass that toll. We were standing 2nd in the line and the person ahead o[censored]s was not having enough fasttag balance. So the staff was busy in arguing with him rather than getting the traffic clear and when we said to shift him to cash lane he wasn't ready to do that also due to which our 30mins were wasted and my sister is working in bank she have to reach her office by 10:30...

A new toll plaza has come up on nh49 brajrajnagar, jharsuguda, orissa. They were functional for 1 month in nov, 2019 & was then shut down by the local people. But again the toll has been started since the beginning of this year but only for outside jharsuguda district vehicles.

Is this toll plaza genuine as i am unable to find it anywhere online or on the nhai website? Also if it's a national highway then how come jharsuguda...

Sir to much much surprise one of the vehicle which was to report to my office at night 11:23 he missed to turn the road just before the toll gate since he called back i guided him hence he took the wrong side to just get the way he passed Just 100 meters from the other side gate, but to my shock the toll gate person stopped the vehicle misbehaved & used wrong language to extract the toll tax which was not correct. Hence request you to take...

Hi today at chollang toll plaza near about 7:00 pm dated 27.01.2020 the toll plaza says Ur card shows blacklisted and they have taken rs 100 from me and not giving cash payment slip, after dail 1033 customer care they provide me cash slip otherwise person not giving me slip, then after when I nearby Jalandhar then I have received a message for toll deduction at chollang toll plaza rs 40/- and also they have collected rs 85/- from me now I...

I have already availed my fastag. But to my surprise it has been charged more than the appropriate rate. The rate is supposed to be rs 110 for both ways (Meghalaya toll gate) but the staff there charges for rs 150. Next trip it charges from my account rs 75 and since i have less balance. The staff there charges by cash rs 110. This is very disappointing. Trying to loot the money from the legal vehicles. Please check into the matter....

Yesterday, on my trip from mumbai to pune
I was charged rs 173/- for toll charges at khalapur toll plaza 26 jan 2020, 20:06 pm
Then i was charged rs 173/- (Instead of rs 57/-) for toll charges at talegaon toll plaza, 27 jan 2020 12:02:54.

I understand the change in date, i would have crossed the talegaon toll plaza before 12 pm, but a taxi ahead of me wasted around 10 minutes in arguing with the booth attendant....

Hello,,, my car fastag is showing blocked.. I tried to recharge fastag it's not possible because fastag is blocked.. I tried to contact your coustemer care department.. That 1033 num is invalid.. I want to running my fastag.. And i hope you sollove this issue immediately. I tried change fastag, that's also not possible because already added axis bank fastag, so please unblock my fastag or and tell me how load to fastag...

Mere dwara 26.01.2020 ko shivpuri se gwalior k liye subah 12 pm ko yatra shuru ki gyi. Shivpuri se gwalior k beech do toll plaza mudkheda aur panihar toll plaza milte h. Mudkheda tool dwara hame return pass issue kiya gya - ticket no [protected].

Kintu panihar toll plaza dwara return pass issue karne se mana kar diya gya tatha single journry k do pass ek jate samay aur ek aate samay issue kiye gye ticket no. 1 -[protected]...

Extremely pathetic worst condition of gandhinagar to shamlaji highway, worst highway that i have ever seen in my life. After shamlaji till udaipur, the highway is pretty smooth.

Please please pay attention and do the needful. Especially the commuters between himmatnagar and gandhinagar are the biggest sufferers of this worst highway.

Also, this is the main highway connecting udaipur and ahmedabad which are two...

Dear sir,
In rajasthan, jhunjhunu dist, chirawa to singhana state highway toll booth, uncondition practice on that booth, after submitted toll price later he not refund remain change, on behalf of that they are give to small snacks packets, and when any try to objection that habbit they are refuse to tell we have nothing any changes.
So please solution that issue.
It's so serious. Issue thnx sir...

I am holding fast tag from axis bank. On 26/01/2020 i have passed badbar (Sangrur, punjab) toll palaza at 12:03 pm and they deducted my fasttag. They deducted rs. 85 amount. I have crossed again the toll plaza within 24 hours of time 05:51 pm again, they deducted rs. 85 again instead of rs. 40. This has happend 2nd time with this toll (15 january and 26 january). They are cheating the customer who use fast tag. Please take necessary action...

Sir, it is very horrible to travel with family on national highway with toll booth like this one. I was on my way to mathura for some religious tour with my family as soon as we reached at this point we faced that experience that i felt ashamed of my government and what i explain, the concerned employee at toll booth behaves like goons and used abusive language and charges double and manhandled with us. His name is bhupender snd told us to...