National Highways Authority of India [NHAI] Complaints & Reviews

The fastag lanes at milk majra toll plaza, jagadhri highway are never in working condition due to which jam and chaos is created at toll plaza and a lot of time is wasted. Attendents behave rudely. Only the cash machine lane is working in which there is long que since other fast tag lanes dont work. Attendents also dont respond properly. Cars have to turn back and come in other lanes due to which a lot of time is wasted....

I applied for lrp and they came for verification after 15 days and they said come and collect pass on 17/01/2020 in perungudi toll plaza, chennai.

I went at 2.30 pm to collect the pass. One guy is working there. I asked for pass. He said today is holiday.. Come on tuesday. But he s working inside. He was very rude and not even give respect.

These guys earning money from us. We pay taxes. They dont answer properly...

In tamilnadu, a village near udumalai named pethampatti, local area people receiving money from vehicles in the name of sunga vari (Toll tax in english) as 50rs per vehicle. If asked thry say they have took temple tender for parking and 3kms govt road for 10 days. They are illegally forcing people to pay money for non toll areas. Please look into this and make people pay only at toll booth....

Today, toll plaza of khed shivapur, pune charged us in cash for a single way journey, station fast tag not working, and stating that return ticket couldn't be issued.

It was not only me but several other cars, which got stuck, leading to jam of nearly a km; as most of them were forced to pay toll in cash.

I tried to call 1033, but call didn't got picked.

Let me know how to seek help. And will this...

I was traveling from dewas to sonkatch and went through bhowrasa toll plaza and paid the toll in cash but payment got deducted from my nhai fast tag wallet also
Complained on nhai 1033 but not yet resolved
Made calls again sent images of my toll receipt
Hours of calling on 1033 disappointed by government services it was better to stay in lane and struck in traffic rather then double charging by the toll plaza
Compliant...

Charging extra money at toll plaza bsc c and c kurali punjab. Long queues 10 to 15 mins waiting time. Their staf[censored]sing abusive language and too much rude behaviour.

The guy sitting at booth 9 named gurdev and one another person standing outside the hit hit my car with rod.

This type of gundagardi happening at toll plaza. No-one from aligned there from police department to control them and there worst behaviour.br...

Toll situated near daurala, the barriers was not functioning properly due to which windshield of my car is broken. It could have been more serious accident, abd could be life threating. Toll staf was not trying to help and also not excepting their fault.
Please take serious action other wise the conscience for not taking appropriate action will be worse....

Respected sir, i want to file a complaint and register fir against the worker of kannoli toll plaza named mr. Basavaraj nagatan and his colleagues. Yesterday night on 15/01/2020 at 23.05 pm i was traveling through kannolli toll plaza from devar hipparagi to sindagi on highway. My car with number mh13 de 7512 has fast tag facility and i paid the toll charges and passing from the toll plaza, mr. Basavaraj nagatan hit my car with road barrier...

Since last 6 months or more, lane management is worst, it takes 25-30min to pass it. The worker r so arrogant, also barriers for fast tag r not infront of booth, so when a vehicle enters at that point, n tag is not readed. Then caos starts, the vehicle can't move backwards and forwards, bcoz it is at booth, so if barriers r put infront of lane then if the card is not readed,, it will move easily to cash lane... At present, there is a queue...

At tundla toll. Amount 55 is debited in my fastag a/c. At the time 2pm date 15 january2020., vechicle no. Up83au 3031... At same day we return this toll plaza at 8pm. Then they have charge me again 55 rs. He say your fastag is insufficient balance. And he charge me 55rs. Thais is worng. My fastag a/c is 60 rs. Balance at that time. I gave 110rs at tundla toll plaza. It istoll plaza empolyee fault. Plz return my extra money...

I have taken fastag for the car reg ap05ed1559 from karur vysya bank on 13-nov-2019 with tag i d number 34161fa8203286f80a636ec0.
Recently i am surprising on very dangerous problem, amount is debited from my fastag account with out travel through any toll plazas. On[protected] for rs 225/- and two times on[protected] for rs 235/- and rs225/-. I am very much surprised with these three wrong debits (Total amount is debited is rs 685/-)...

Dear authority,

I am travelling from rohtak to gurgaon up-down on 04 dec, 2019 via jhajjar, farukhnagar highway. There are 10 lane dighal toll plaza and always 3-4 lane are closed and they go for lunch, dinner on duty time. On 4 dec, 2019 they deduct two time toll from axis bank fast tag.

Please find the attachment for illegal toll deduction charges.

Vehicle no: rj01 cd 7284

Fast...

Dear sir,
I have bought a fastag from paytm for my car no. Wb02an3025, paytm have delivered wrong sticker.

I had request to paytm fastag for replacement of fastag, till now i didn't get any fastag, every time they generate a request number, till now i have got five query numbers i. E.[protected],[protected],[protected],[protected]
Now i want to close the fastag account from paytm kindly refund the security deposit...

I had to pay a toll of rs 50 at rajchandrapur toll plaza (Nivedita setu, kolkata, west bengal) by cash in a no cash counter as the person in counter told that fashtag payment is not successful on 12th jan 2020 at 11:48:24 am. But after few minutes money also deducted from fashtag account. So i had paid twice for single journey.
Cash receipt no. [protected]
Toll plaza no. Subtc
Operator name: hk04 sub 196
Date...

I have crossed chukti deoria toll plaza located between rudrapur and kichha on 11 jan 2020 and returned back on 12 jan 2020 amount deducted was 75 ra on both side that is right. But today i got a msg of 330 rs deduction as a debit adjustment on deoria toll plaza i am contacting them but no response from their side so plz kindly look over the matter why the money is deducted as toll of 75 rs were already deducted. Fast tag ending no is d3c80...

Hello sir,
Sir my name is nikhil and i am living in ramgarh alwar (Rajasthan) sir i wanted to drawing your attention on the work of a company which is working to make highway in my town sir the company is very careless and not working well, sir in my town company made road just 30 days ago and before completed a month there is many cracks in the road to show that i attache a photo with it sir plz sir look into the matter...

I am living in vpo sheikhpura khalsa near toll plaza and are exempted for paying toll at gharaunda toll plaza by presenting my vehicle rc as per policy of toll plaza. Yesterday rs 185 was deducted from my fast tag account registered with my mob no [protected] vehicle no hr05ag 3126. I have shown my rc at toll booth to concerning operater during my journey up & down, nothing information was given to me by operator about deducting toll charges...

Dear Sir
It’s a very serious issues at Nh no 27 bharudi -Rajkot toll plaza pe only demanding cash toll only fasttag ki 4 me se 1 only open rakh ke baki ki 3 line me security aor Bouncer ko rakha hai n berrier se bandh karke last line jao aor cash hi bharna hoga
Hamare pas fasttag hai wo dikhaya to bi only callecting cash only 45 minutes aaspaas ki car ki line thi aur abhi bhi hai bahut hi harassment karte hai n fasttag se...

Sevame sri man.

Nhai manegment adhikariji

Namaskar.

Hamare gram panchayat palri jod teh. Sumerpur dist pali rajasthan ke bapu nagar me sc st cast rahati hey jo mazduri karne ke liye 5kilomrter door jate hey ljane ke liye service road nahi hey nahi circle hey. Jisase mazbooran highway se hi jana padta hey. Sham ko mazdoori karke aate vakt bapunagar jane ke liye koi rasta nahi hone ki vajah se wrong...

Sir
I am living in sheikhpura khalsa near toll plaza and are exempted for paying toll at gharaunda toll plaza by presenting my vehicle rc as per policy of toll plaza. Yesterday dtd.14/01/2020 rs.185 was deducted from my fastag account resgistered with my mobile no. (Protected) vehicle no hr05ag3126. I have shown my rc concerning operator during my journey up & down nothing information was given to me by operatorabout deducting toll...