National Highways Authority of India [NHAI] Complaints & Reviews

Service roads are in very bad condition for highway passing through pune city. Service roads starting from wakad till punawale are all in bad condition. Lots of big pathhopes are seen all where. Very difficult to commute everyday.
People are getting frustrated by commute on such roads everyday. Driving on such bad roads is really life threatening. Please take immediate action to repair the service roads....

Dear NAHI,

I have been facing wrong deductions of my registered Fastag for my vehicle.
Even though my vehicle is hundreds of KM away.

I have already escalated to registered ICICI Fastag by providing email of these wrong deductions also called so may times on customer care number but did not get any answers for these wrong deductions.

Still the wrong deduction is going on with my Fastag.br...

We have travelled from Rewari to Jaipur through NH71 highway on 29th Dec 2019 and at Manoharpur Toll plaza they charge 65 Rupees twice (total 130 rs) (up-down side) whereas for roundtrip within 24 hours it will be something around 80 rupees.

Going time - 29/12/2019 12:36:33
Coming time - 29/12/2019 17:59:13

Please look into this and return my extra money....

I was travelling to Thane on 29/10/19 and while crossing Talegaon Expressway toll, due to i am crossing extra lane, official told me to pay Toll in cash whereas my FastTag also afterwards got charged. I am resubmitting this case again, as there was no response from anyone to my earlier complaint. i am expecting to get extra charged amount back. pl let me know how i will get it back. My PayTm also charged at Rs. 173/- twice at Talegaon as...

I was travelling to karad(Dist. Satara) by NH4 with family in my car which has a valid fastag with appropriate balance. When i reached Tasawade toll plaza i approached to fastag lane which was too slow as the scanning machine there was not working properly as usual. I took my vehicle in front of the scanners and i saw the amount deducted as a toll fee and i started to passaway but the arrogant employee on the booth thought that i want to...

Nhai fastag. I tried to recharge the fastag but it was not done but the amount has been debited from my bank account.I download the MY FASTAG app and then entered my vehicle number PB08CU6566 and the entered my driving licenece and then it asked me to activate my prepaid wallet and 200rs plus the amount 800rs was to be debited and i entered my debit card and it took long on the payment page and then the payment page got an error but the 1000rs...

उपरोक्त टोल प्लाजा पर फास्टैग गाड़ियों के लिए अलग से कोई व्यवस्था नही है । आज मेने मेरी गाड़ी RJ13 CC 0658 से इस टोल प्लाजा पार किया ।वँहा सभी लाइन में ट्रक खड़े थे ।हमारा बहुत सा टाइम...

Dear Team,

I have traveled from Mumbai to Karad on 04th and 05 Jan-2020.

I have received benefit of daily pass (return within 24 hours) on Anewadi and Khed-Shivapur Toll Plaza.

But in case of Express Way and Tasawade, I have not received the said benefit though I have returned before 24 hours.

Please look into it and credit the excess deduction to my account.

I have...

Hi,

Dipak m joshi here. I was travelling from pune to mumbai via express way. When i asked the teller for fastag he said it is not working and i have paid 230 cash toll for mumbai. After some time i received sms stating 173 rupees deducted against my fastag wallet.

My complaint is for getting refund against my additional 173 rupees toll charges extra deducted.

For referance i have enclosed fastag...

Hi,

Thanks for making initiative to bring fast tag in the tolls. This is really saving a lot of time!!

I had to pass through the "athur toll plaza" on dec 29th. I was travelling towards chennai and the though the toll had fast tag enabled, the employees were lethargic and slow to let vehicle move. I had to wait 15 minutes in the toll and waited more than 3 minutes passing the yellow line.

I came...

On 3 jan 20, i drove fm mumbai to pune via expressway.
When i reached at toll naka operator informed error in fastag & taken the cash rs.230.
Later i got the message that toll is also deducted fm paytm rs. 173.
When i crossed the talegaon exit ahain time 57 also deducted.
Details
Car no: mh14hw1028
Time @ khalapur toll - 3:33 pm
Mradul
[protected]...

I paid the toll of rs.115/- by cash on 06/01/2020 16:55:11 (4:55pm) at (Hisar dabawali road km 170.000 to km 227.000) landhari toll plaza. But the toll booth deducted rs 75/- automatically from my hdfc fastag wallet on 06/01/2020 16:54:09 and rs 40 on 06/01/2020 17:17:25 during my journey.
When i asked from operator that i have fastag then he told me that my fastag is not working and i have to pay in cash. Kindly look into the matter...

I have been deducted twice for fast tag of rs.85 at the toll plaza from my fast tag id. We are going to digitise over india but this small problems are big riddles in this path. Technical team, toll plaza owners and other officials shall ensure the right deduction to keep the faith of public in the system.

I am enclosing screenshot of my paytm transactions to show the double deduction...

I travelled via hejamadi toll plaza last night (5 jan 2020), at around 8.30 pm and the employee there said my fast tag has been black listed. I didnt know what it meant. He said, if i didnt have a balance of rs 150/- it would be blacklisted. I agreed and paid rs. 35 in cash. But at 9.20 pm, i also got the message that rs. 20 had been debited from my account (It was a return journey within 24 hrs). On top of it, today when i checked the account,...

I paid the multiple journey toll of rs.110/- by cash on 03/01/2020 13:52:47 (1:52pm) at palliyekkara toll plaza. And my toll coupon was valid till 04/01/2020 13:52:46 (1:52pm). But the toll booth deducted rs 75/- automatically from my paytm fastag wallet on 03/01/2020 11:52 pm during my return journey. Also there were no separate lane for fastag and cash payment we took about an hour to cross the toll plaza...

My vehicle no...

Mr. Krishan dev s/o late sita ram vill gara, p. O swahan tehsil shri naina dev ji distt. Bilaspur.

Above mentioned person did 420 with nhai. When land was acuring then above said person's name was not in the list because his land was not acuried by nhai then he made a construction on govt land on which already missal case was lodged in tehsil swarghat missal no. 4/15. And also that land was given to police line after missal...

Excess amount deducted from my sbi fastag account

Vehicle no mh 12 qm 6666 (Car)
Mob no with fastag account [protected]

On 3rd january 2020 have travelled from pune to indapur maharashtra and tembhurni to pune on 04.01.2020

On 3rd january 2020, toll at patas toll plaza is deducted rs 70 @ 10:05:54 am and my account balance was rs 366.50

On 4th january 2020, toll at saradewadi...

Sir. Am mathan my vehicle no py 05 c 6973.. Today i crossed and returned maduravoyal toll gate within 2 hrs in chennai.. Instead of collecting my return amount 20 rupees thy charged me 40 rupees..

Kindly look onto it... Paytm fasttag debited message came late..

Why thy are doing like this error.. Fast tag debited message also came very late by the time i reached home.....

I have passed through vempadu toll plaza of vizag district andhra pradesh on 5/01/2020 at 6.34 at that time my fastag account debited withrs.110/-.
On the same day at 22.16 (10.16 pm) i have returned as multi crass it has to deduct rs.55/- instead again i have debited with rs.110/-. Ie they have deducted rs.55/- excess from my account. So kindly look into it not repeat this type mistakes in future and return the amount to my fastag...

Sir
Vehicle no tn45 bd 6885 while passing though athur (Nh 45-tambaram-tindivanam section - tamil nadu) toll plaza on 05.01.2020 at time :13.51.10 rs. 55 was deducted from fastage account, but same time athur toll plaza collected cash rs.55 claiming that fastag could not be able to read (Toll plaza trans. No. 01371 time 13.51.55).
Kindly request you to refund the same to my fastag account. I have attached here with photo copy...