National Highways Authority of India [NHAI] Complaints & Reviews

Travelled to somnath on 29 dec 2019 and back on 30 dec 2019. Dari toll plaza before somnath is charging toll tax of rs 75 for one way travel. There is no proper road on both sides of the toll. Tried to lodge complain in nhai no. 1033 but the call centre executive told that it is not a valid complain. While travelling from ahmedbad to somnath via rajkot and junagadh, this was the highest toll and probably the worst road. My 150/- rs shud be...

Respected sir,

As we all are aware of that the period for fastag compulsion at toll plaza has been extended till 15th january 2020. However the the toll plazas have started collection / charging of double rates for non-fastag vehicles before such period ends. I have faced such situation at solapur toll plaza at lamboti on nh-9. They are forcefully collection such additional charges which is illegal in my opinion. Request you...

Paytm delayed fastag delivery for 45 days and then cancelled fastag order without providing any valid reason. And I can't buy fastag from other banks because my vehicle is already mapped to Paytm fastag.

** Paytm removed deactivate option from their app and neither raising a query to cancel my fastag account got any response**

Paytm is following unfair practices by not allowing customers to deactivate their Paytm...

Today the 30th dec we are in chennai and has not momved out of the city. But we got an sms saying two amounts were debited form our fastag wallet amount. Both says
1. Mdr/[protected]/npci excess transaction/5905924
2. Mdr/[protected]/npci excess transaction/5918777
There is no read time date etc.
How is the happening?
Please credit this amount into our wallet...

I asked double tickets it costed 100. Rs but im a local driver so single would cost rs35 if i take an another single while returning it would cost another rs35 totally 70rs when i was explaining to the worker who gives ticket he uses abusing words to me i am insulted name of the employee :sarathy bogalur toll plaza near sathirakudi ramanathapuram dist tamil nadu...

On 28/12/2019 at 21:00:17 i paid rs.155/- for up and down toll at dhulagarh toll plaza ten. No.[protected], lmv registration no. Wb02ab5726.
On 29/12/2019 while returning entered the toll plaza channel before 8.45 pm. There was inordinate delay and vehicles were not moving. At last when we reached the counter the person, concerned (Chandan) refused the up& down payment receipt, did heated arguments with us and forced us to pay rs.105/-...

Dear sir i purchased axis bank fastag on 13.12.2019 from representative of axis bank at nivedita setu toll plaza at rajchandrapur, bally, howrah. My car number is wb02y 1734 and registered mobile number is [protected]. Subsequently rs. 100 was credited in my fastag account but i am unable to enter into fastag site of axis bank for recharge with the user id and password provided at the time of purchase of fastag. I paid ra. 600 for this purpose....

On 20 dec 2019 3:21:18 am i took return ticket through etturvattam tollplaza through cash counter. The reason i took return ticket because i don't have enough balance in my fast tag. When i return back i showed the return ticket and pass on through cash counter. But after 20 mins i got a message in my mobile i. E

Dear customer, your sbi fastag account ending with ee520 vehicle number: tn38bu4771 has been debited rs.130 for...

I was coming from mahabaleshwar to mumbai and at express way they have collected excess toll the money is deducted from fastag
Kindly refund our excess amount to fastag account

The details are as follows

Paid rs. 173.0 for vehicle reg. No mh02ep8735 at talegaon toll plaza on[protected]t19:13:25. For future reference toll txn id: [protected].

Paid rs. 173.0 for vehicle reg. No mh02ep8735...

I travelled on jaipur ajmer highway on dated 25.12.19. I crossed 3 tolls from jaipur to ajmer and proper charges were levied and deducted from my nhai vallet. During return journey 600 extra rs were deducted by fastag. When i tried to register a complaint on 1033 they denied to register it by saying that there is no transaction i'd mentioned in the deduction msg received from fastag. This has happened second time with me.
It feels...

I am so disappointed with people working at Waryam Nangal toll plaza. Even though the lanes were clearly marked as fastag exclusive/no cash, they did cash transactions with all the cars in front me. And there were atleast 5-6 cars in front of me; and the funny thing is none of them had fastag affixed to their windshields. What is the point o[censored]sing fastag in a fastag lane when you would still need to wait like you do normal lanes. Guards...

I have crossed a nhai toll plaza at 6.50 pm on 29 december 2019 with my car px13x7008 from barbar toll plaza district barnala (148101) i had issues with my fastag so i asked the toll operator for the same and after he ctossed he gave me a wrong recipt of another car with no dl02cq7705 which crossed toll at 29 dec 2019 at 5.51 pm and charged full amount of toll fair for me i need a fast attention toward my complaint regards
Rajesh...

I have crossed jaladhulagarh toll tax using fast tag for vehicle no. Wb 16 ak 4944 on 25.12.2019 at 9.35.13 tran. Id [protected] and returned on the same day at 20.05.24 tran. Id [protected]. Both the time rs. 105/- + 105/- was deducted, whereas for a return journey within 24 hrs rs. 155/- is the charge. You have deducted rs. 55/- more. Please refund the same immediately...
Anirban kumar gayen
[protected]
[protected]@gmail.com...

Dear official
There are illegal recovery at toll at aata orai district jalaun.
There are rude and misbehaviour of toll manager and staff with customer. There are no rules for collecting toll tax. Illegal toll has been collecting with local vehicles and no receipt has given.
So kindly look into the matter and do needful.
Thanks
Ravi kumar
[protected]...

Sir, i am shrinitha from chennai. My residence is right on the service road of a highway bridge in kathirvedu at puzhal, chennai. This bridge leads to tambaram. The service road was recently dug up for creating tunnels for under water flowing from floods during rainy seasons. Later the road was restored. However, the road is very uneven at most of the places and the usual tar road was not laid on top of it.
Right infront of my house...

I am second owner of the car hp12j 9868. I applied for fastag on 2.12.2019 at icicibank rishikesh branch. Rs.500.00 were deducted from my account. On 10 12.2019 rs.500.00were credited back in my account stating that fastag is already issued for this car. Then i found that fastag of previous owner is still activated and hence new fastag cannot be issued by icici bank. Previous first owner of the car is not cooperating to deactivate his fastag...

Dear sir i am from saoner dist nagpur maharashtra yesterday i travel to nagpur from saoner they deducted 85 rs from my fasttag even i have monthly pass of this rout. When i asked the toll manager he said its goverment order what can we do because there is no other lane for pass holder the count of passes in saoner is 1500+ like other big toll they must maintain some software.
Vehicle reg no ma3fneb1s00209377 fastag 34161fa820328e40037ef2co...

I had crossed dasna toll on the morning of 28 dec while going to ramnagar uttarakhand from greater noida. I was given a slip when i entered epe near greater noida. I showed the slip at dasna toll exit and they asked for 50/-rs. I said why cash when fastag is there. They said its not working. So i paid 50 cash which can be seen in cctv footage.

Now i get a message that 50rs have been deducted from my fastag account at dasna...

Ashoka dankuni kharagpur toll gate at dhulagarh has waiting time of more than 20 mins. Could you explain why corrective measures are not taken? No where people are not getting harassed this way? Why should we pay? Cars are stranded for more than even 30 mins. This is the only toll gate which makes people suffer. Right in dhulagarh on the kharagpur highway...

Dear sir,

This is to bring to your kind notice that my car bearing no. Ka02 mj 6660, a black figo was passing through the fast tag lane of devihally toll plaza located on hassan bangalore highway on 27.12.19 at around 18:15 hrs. The gate barrier fell on top of the car after it was allowed to pass through (Fast tag got scanned and amount got deducted) fast tag order id is[protected]. As there was no one nearby, it was late...