National Highways Authority of India [NHAI] Complaints & Reviews

I have crossed baswant toll plaza near nasik on 26/12/2019 at around 4:30 pm and paid rs. 40 by cash at toll plaza but to my surprise my fast tag account has also been debited by rs. 140 vide reference number 0010001912261654072391 and vehicle number is mh15ds9785. Hence i have paid total toll charges of rs. 180 in place of rs. 40 only. Plz arrange to credit it to my fasttag account....

Respected sir and concern persons,

I am sorry to put you all on records that today i received a message from tx-fastag that rs. 330/- as been deducted from my nhai wallet on 25.12.2019 at 11:48:50 as my vehicle no. Mp09cs4664 (Car) cross the mudkheda toll near to gwalior madhya pradesh. Ok, but can any one clear when government pass notification that tolls for cars has been collected upto rs. 330/- and if so then what about...

My money has been deducted from fastag as well as they took cash from me for the same car while going from hapur to ghaziabad.
Vehicle no: up-14ca-2667 on 26/12/2019 between 10:45 to 11:00 am
Chhajarsi fee plaza at nh-9
The image of the receipt is attached below.

Plaza code type plaza type plaza city plaza state concessionaire plaza name
320032 pf national pilkhua uttar pradesh nhai chhajarsibr...

I didn't received my fasttag yet, but somebody used the tag and passed anand toll plaza using my id[protected] and debited 65 rs. Kindly please check and refund the amount. Attaching the sms with this.
Dear customer, your fastag a/c has been debited for rs. 65 for transaction by vehicle kl46l2768 at toll anand toll plaza on[protected]t14:22:10. Balance amount in the a/c is rs. 235 - hdfc bank ltd....

Dear sir / madam, my name is siddhant khandekar. I have obtained fastag and placed at appropriate place on the front windshield of my car.
On 24th december i paid rs 230 in cash at khalapur toll plaza on mumbai-pune expressway. I showed the receipt at the exit (Talegaon toll plaza) which has been the normal procedure as you are not supposed to pay the toll again at the exit. However my fastag record showed toll deduction of rs 173...

I have pass Toll plaza Tatiawas(Jaipur) on 25.12.2019, RJ45 CJ0472 at toll, my FASTag shows BLACKLISTED and charges Rs. 180/- (Double Charge) in cash and when I reached to destination and found that Rs. 60/ has also been deducted from FASTag. In return journey Rs. 30/ again deducted from FASTag. Total Rs. 270 (Rs. 90/ (FASTag) and 180/- cash) has charged at toll....

The below extra charges are being levied on my vehicle every time we cross this toll plaza. Our vehicle is registered as a lcv but being charged as a hcv even after submitting the relevent documents.

[protected]:56:56 adjustment chargeback debit adjustment for the standard
Toll charge transaction dated[protected]
06:46:11 with rrn 0010001912030703066689
0.00 190.00

[protected]:43:41 adjustment...

Dear sir
I am responding at karaikudi sivaganga district. I am using fastag in my car yesterday day i was traveled to keelasivalpatti on the way of shenbagampettai tool usually i am paid 30.00 thirty rupees only but yesterday fastag was debited 65.00 rupees trip number[protected] dt 25.12.19 17:44:20
It's violated the rules. So you have to reverse the difference in my account serial no [protected] vehicle. No tn63ax9056 ac no...

I an traveling from bangalore to goa via nh4. During the travelling we faced so many toll gate again continuing in the mean while i am trying to write this complaint against this illigal toll collection.
Because the roads via jas toll road co. Ltd. Nelamangala - psl infratech pvt ltd hebbalu toll plaza - chelageri toll plaza - bankapur @km352.550 (Section - gabbur - devgiri) and continuing, and again in between that some toll plaza...

Hi

Dear nhai,
Today. Dt[protected], i had crossed khed shivapur till plaza at 16.14 from pune towards satara side. At that time rs. 95/- deducted from my hdfc fast tag wallet. I returned on the same day and crossed same khed shivapur toll plaza from satara to pune side at 18.34. At that time again rs.95/- deducted from my wallet. And again at 18.46 rs.45/- deducted for same toll plaza.

Here i returned...

Respected sir/ma'am.
We have given the details to get a fastag but due to end of stock. We didn't get a fastag.
Keeping this reason in shanthigrama toll plaza tp02.
They are accepting only single trip payment not accepting double trip payment.
For that the operator said that 'the manager told me to accept only single trip fee'.
Sir/ma'am,
Please inform the respected toll manager to give good service...

Till now there is no proper information of service road in area of premier nagar and othakkal mandapam. It's been an year of implementation of main road, officers from bhai had marked all the building which are going to be smashed off. But till now there is no information from the nhai officers. We are waiting for that and if there is no service road is implemented please inform us. But all the other area service road are implemented those...

I was stopped today morning at the electronic city phase 1 toll booth as the faulty fastag scanner was not working. Toll booth guys argued that my fastag is faulty and i need to pay double toll and its not their fault. They harassed me for sometime as i refused to pay. Then finally they asked me to come through the next lane just so that i get irritated and pay them. But i agreed and took a turn into the next lane and the fastag worked instantly....

The national highway 716 (Formerly: nh 205) between tirupathi (Ap) and chennai (Tn) are not properly maintained. There are a lot of potholes and patchworks in many areas. And also there are so many unnecessary speed breakers are laid.in national highways, these many speed breakers are not suggestable.
I would request you to remove the unnecessary speed bumps asap. Without completing the road work fully, how can you allow the contractor...

My car registration number tn10at9716 and i am using airtel fast tag wallet mobile number [protected]. Yesterday i have crossed nullar toll plaza at morning around 8.00am and rs.50 deducted again rs.50 deducted when i am returning around 8.00pm instead of rs.25. Please arrange to re credit in to my airtel wallet wrongly deducted amount. Thank you, regards, l. Senthilkumar...

My car registation no tn10at9716 and i am using airtel fastag. My wallet mobile number [protected]. Today i have crossed nallur toll at morning around 8.00am and rs.50 deducted and while returning evening at 8.00pm again rs.50 deducted instated of rs.25. Kindly return wrongly deducted rs.25 into my airtel wallet. Wrong amount is happening frequently....

Hi team,
I have applied for a fastag at sbi bank on 29th nov'19 and have received my user name and password to login to the bank fastag portal. Where i'm still waiting for the fastag to be received.

When i contacted the branch even the manager doesn't know the status and even don't know how to track my fastag now.

Could you please let me know the status of my tag? Is it possible to apply a new fastag...

My fastag account has been debited two times yesterday at a time when my car didn't pass any toll gate.
All the transactions happened at same time when my car was at my garage.
I happened around 9.27 pm on 22nd december.
I have already attached the sms i got regarding the transactions.
I am using my fastag almost for one year and this happened for the first time....

Staff behaviour their is not good, they were abusing and when we asked to give a receipt. H e closed the window and said"ni dena jao"
We are not hear to listen this kind of things.
We were full family amd he behaved abusing with everyone.
Toll plaza - jaora nayaganv toll plaza
Which comes on the way to mandsaur mp

Can you please look after this serious matter.
You should select the staff...

I have crossed.Pundag toll plaza and return back on same day within 8 hrs.one side charge is rs.100 and both side is rs 150. But today we have paid rs. 200 via vastutah for vehicle no JH02D7504 at HAZARIBAGH-RANCHI EXPRESSWAY (Pundag). Fasttag is expensive for us.
Executive of customer care no.1033 has no any proper reply for this complain.

Alok...