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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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3080
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+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 323

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N
Narottam Gautam
from Gurgaon, Haryana
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national highway no-10-tikri border

Address:New Delhi, Delhi

The condition of tikari border is very much worst and no one is taking care neither police nor administration. Just collection of tool & green tax. The water lodging on the tikari border from last one month and we waste 45 minutes daily to cross the border.
No lane system is followed by the drivers and the tool people do not guide the commercial vehicles.
Position of mundka is also very bad both up & down....
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S
SAJESH SREEDHARAN KAKKARA
from Mumbai, Maharashtra
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ah47 / nh48 two wheeler and pedestrian crossing national highway

Address:Kivale, Shagun Society, RH-11, Pune, Maharashtra, 412101

Ah47 / nh48 two wheeler and pedestrian crossing illegally. It has become a life threat to people driving on highway as two wheelers and pediatrician cross the divider in front of indra prabha society next to shinde petrol pump. I have raised this concern before as well. Even though the decided is one lane wide in that area even then bikes and pedestrian cross from this point. As there is no railing or strong wall for the divider people have...
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M
Manju devi a
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

42

Address:Vill hardaulpur, Barabanki, Uttar Pradesh, 212665

ग्राम हरदौलपुर रोड किनारे एनएचएआई विभाग के द्वारा रकबा नंबर 42 मंजूदेवी पति राजेशकुमार का मकान का सर्वे सही तरीके से नहीं किया गया है जबकि मंजूदेवी का शौचालय का 10 बाय 10 का...
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K
Kishorharihar
from Mangalore, Karnataka
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toll road not maintained properly nh48

Address:Davanagere, Karnataka, 57760¹

Dear sir/madam,

Nh48 between chittadurga and hubli is maintained so worst that, it will lead to lot of accidents every day and night. We are paying so much of toll charges to these roads, there is no even bare minimum road safety features maintained!!!. On one side govt has increased traffic violation penalties, one side collecting toll charges, but not concerned about human lives! People responsible at these tolls are not...
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9
92mayurpayel
from Ahmedabad, Gujarat
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road became dangerous for drive

Address:Rajkot, Gujarat, 360001

Hello nhai,

I am talking about nh8b (Rajkot - gondal) highway, i am travelling daily on this route and facing highly damaged road due to rain.

All passengers are in danger while travelling on this road (Nh8b - rajkot - gondal)

This highway used by so many peoples daily and all are facing this problem daily.

Please rapir this road asap and save lives.

Even our vehicles...
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M
Mannu303
from Noida, Uttar Pradesh
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regarding worst road condition of nh-107

Address:Madhepura, Bihar, 852122

Dear sir/madam,
It has been more than 7 years now we are facing the problem of worst road condition of national highway 107 in the districts of madhepura and saharsha. Road has been converted into pit and a spot of accident. Many lives has been lost due to this condition of road, so it a humble request for you to please built the road for safe journey.

Regards,

Rupesh
[protected]...
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M
Mansish
from Noida, Uttar Pradesh
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I'm complaining against your duties.

Address:Ghaziabad, Uttar Pradesh, 201010

National highway 24 and new meerut expressway, i am surprised that govt has put boards which clearly says that two wheel vehicles not allowed but many bikers, scooters runs on that.. Earlier heavy vehicles runs smoothly but due to them we get scared if any accident happen s who will be blamed.. Because there no one to control or to check from traffic /highway section.
How can you expect to your citizens to pay any fine or follow rules...
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J
Jayaraja Acharya
from Delhi, Delhi
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bad roads in nh 66

In nh 66, we have 2 operating tolls between mangalore to udupi. However road situation in some stretches (Eg - kuloor to baikampady) is pathetic. There are so many pot holes it's even difficult for the buses to operate. The roads near the toll gate also have pot holes. I do not see any one is looking into it and trying to repair the roads. With regards to the toll near hejamady, roads are still under construction. However toll is already...
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M
Mrugesh Lakdiwala
from Surat, Gujarat
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roads are more damage

Address:Surat, Dev Prayag, Surat, Gujarat, 395004

The road start from hagira highway to sayan highway and too many big vehicles are run on it. The roads in our locality have not been repaired for a long time. There are pits and ditches on the roads everywhere. The condition of the road becomes all the worst during the rainy season. They cause road accident. At night people sometimes stumble down.
I, therefore, request you to kindly take necessary action to mend the ways so that people...
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R
rajkumarvobbilisetty
from Noida, Uttar Pradesh
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12 hours charges not allowing

Address:Rajkumar RamaTalkies Area, Visakhapatnam, AP, 530012

There is a toll for going convent junction via sheelanagar, port road in visakhapatnam. Earlier it was 2 lane road and they used to charge rs.18/- one way & rs.27/- return ticket. After making 4 lane now they are charging rs. 36 /-& 54/- respectively and they are refusing to issue 12 hours pass. As per n. H. A. They have to issue 12 hours tickets but saying it is not applicable for them and collecting rs.54/- each trip even though we return...
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D
DrPusty
from Kolkata, West Bengal
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unethical & vindictive attitude

Address:Dhenkanal, Odisha, 759013

To,
The national highway authority of india, costumer care

Sub:-grievance of dr. Prof. Gouri kumar prusty, neurosurgeon from no-1, p. O-korian, at-korian byepass, p. S. Town, dhenkanal, state - odisha, pin-759013 and present residing at kolkata in ck birla hospitals (Cmri) (Calcutta medical research institute), kolkata.
Grievance against
1) land acquisition collector, dhenkanal & the competent authority,...
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D
DrPusty
from Kolkata, West Bengal
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land acquisition and demolition

Address:Dhenkanal, Odisha, 759013

To,
The national highway authority of india, costumer care

Ref: l. A. Case no-61/07/2013 with process no -1257 on dated 26/09/2015, village – korian p. S. Town, dist - dhenkanal. Odisha

That i am the owner of the land and building on plot no 590/2332 measuring an area a1.08 decimal which was recorded in mutation khata no-341/377 in village korian of the office of the tahasildar, dhenkanal, odishabr...
+1 photos
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S
sajal31
from Noida, Uttar Pradesh
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bhagan toll plaza near ganaur

Dear sir,
Today morning i cross bhagan toll plaza, i already have fast tag on my car. Deducted amount already mentioned.

Paid rs. 70 for vehicle reg. No 'mat627161jlb06372' at bhagan toll plaza on[protected]:33:57. For future reference toll txn id: 0000000000000002903029.

After that my car stopped by security mans and there 5-6 without dress persons comes and abused and collect till again in cash....
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B
Big Boys Wheels king Abubakar
from Delhi, Delhi
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dadagiri and mafia giri at katoghan toll

Address:Katoghan toll fatehpur, Barabanki, Uttar Pradesh

Very bad and abusive katoghan toll workers... They have done a crucial fight... Disgusting for u. P

Aware u. P police

.. Khoon khraba.. Mafiagiri hori

Ghalti b khudki aur chori upar se seenazori...

They are not public servant rather they are doing gunda raj

When already paid toll by fastag and travelling with family at latenight they are misbehaving and figting and also...
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H
hemant Jadon
from Mumbai, Maharashtra
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regarding no maintenance of nh 11b from dhaulpur to karauli stretch

Address:opposite new collectorate, gulab bagh,bari road, Dholpur, Rajasthan, 328001

Good day sir,
This is to complain about the deteriorated condition of nh 11b from dhaulpur to karauli stretch in rajasthan, the company path highways taking toll at two places between this stretch but the condition of road is very bad, pits at many places and the road is broken from middle at many spots.
Kindly look into this matter so that inconvenience is not caused.

Thanking you

Junior engineer-ibr...
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G
Giriraj Pareek Bohra
from Mumbai, Maharashtra
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problem due to no service road..

Address:Lata Niwas, ward no. 02, Near RSWM, REENGUS, Sikar, Rajasthan, 332404

In our area on nh-52 in reengus city oppo. To rswm there is no service road on highway. There are chances of accidents. And half of the road is covered with sand.. As there is no service road and we face various problems going to wrong side of road as devider cut very far away and various trucks are parked here that is interference for us.. So this is the warning from my side.. For any mishappening nhai is responsible.. So please do needfull.....
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C
caprihan1944
from New Delhi, Delhi
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duplicate or double toll

Address:New Delhi, Delhi

On august 24th i travelled from agra to delhi on nh2. At the mahuvan toll plaza after farah teh toll gae person said the fst tag ws not working and he took 105 form me and issued ticket number a08j0830. I was in lane 10. Half an hour later i got a message from pay tm with whom my fast tag uis attached that my account has been debited by rs 105

How do i get a refund of the duplicate payment...
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S
satyatractor
from Sonipat, Haryana
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non recharge of smart card for local residence

Address:NHAI , toll plaza from Palwal to Hodal, Palwal, Haryana, 121102

I, rajesh garg is a resident of palwal (Haryana). I have been issued a smart card for the toll plaza being a local resident.

I went to the office and they denied me to recharge the following card, i asked them why, they gave me a reason that smart card are now not valid and you need to get a fast tag for the car.

Being a local resident when forced them, they told me to sumit the documents again!!

I...
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R
rvijayk99
from Calicut, Kerala
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excess amount collected from fastag

Address:Thrissur, Kerala, 680020

I was travelling yesterday 26th aug 19 to kochi from thrissur kerala via paliayekkara toll plaza.
They collected rs 70.00 for both side even though i returned time span of two hours which is against the rule
This toll plaza is famous in these kind of issues
Please arrange to refund the difference amount to my tag
I am attaching the sms message fir your perusal.
Note that i only came to know from the...
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K
kulbhsuhan Parashar
from Delhi, Delhi
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delhi agra toll road

Address:New Delhi, Delhi, 121001

I was travelling from Mathura to Delhi on 25th August and passed through Toll Road situated between Palwal and Hodal. The Line of vehicles was more than 1 KM long on the Toll Gate and i was compelled to wait for more than 10 minutes. As per Rule, i should have been allowed to pass "Free" but when i tried to discuss this to Toll staff, they tried to bully on me and started abusing badly. I paid the Toll amount but i request NHAI to take appropriate...
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