National Highways Authority of India [NHAI] Complaints & Reviews

Dear team, i just wanted to give complaint on the toll staff where they have given false info saying that "fastag has been blocklisted in the toll due to money getting late" and requested me to pay money. Same i did with the counter but i am charged with fastag aswel. I just wanted to bring to your notice to take nessasary action against the toll staff. Please find the references and evidences for receipt and sms.

Till plaza...

We went to panji for vacation on 15th aug and back to 18th aug, at khedshivapur toll, we reached around 830 pm. It was so much crowd and like mismanagement situation. A person with hand billing machines came to us an charged rs. 95. E gave us receipt, when we later see there was no date mentioned, no number mentioned (Receipt no 6). I enclosed other tool receipt also. We felt it is wrong bill and need action on culprits, making easy money.in...

Poor water drainage syastem on delhi rohtak road.
Peera garhi crossing
And rajdhani park to mundka
On these 2above mentioned locations, water drainage system is at its worst condition.
Please take the necessary action as soon as possible.
Please make a permanent solution like engineer can be penalised who pass the design of bad roads and poor water drainage system....

Dear team,

I have two incidents for toll issue.
1. I was travelling from bikaner to jamsar dated on 16 july 2019 (Toll plaza name: khara toll plaza). I asked for toll ticket & told them i am coming back within 12hrs, so give me one-way toll ticket but the guys have refused he told us even if you are coming within 12 hrs. You have to take return journey ticket. Our honorable transport minister announced publicly that...

Place - bhagan toll plaza (Nh1)
Date - 25/08/2019, 19:37 pm

After paying the toll tax, we collected the receipt. After checking it later, the timing written on the receipt was 17:57 pm.
Also there was no registration number written on the receipt.
This has become a common practice among the toll contractors.
These toll taxes are supposed to maintain the roads. But not all the tax paid by the general...

Respected sir,
This complaint is regarding to the
Wuptl plaza ticket no [protected]z. As a law abiding citizen as well as an awared citizen today we asked the toll tax to provide us the tax receipt of 12 hour to which the service provider responded that at this toll plaza we don't provide a 12 hour receipt and at this place we provide either a single way ticket or a 24 hour ticket and if you wish to get a 12 hour ticket then...

As you know in gujarat six lan work ongoing and road quality become third class then why you collect toll tax.. Even every 15 day have to repair my car.. Whwill give me my money... You responsible for this. You collect tolltax but no improvement on road why??? I need answers for this... I am talking about toll tax which located at vadvasa, sabarkantha, gujarat..

Atleast you can close tolltax till six lan work not completed.br...

Nhai toll plaza in thiruvallur-tiruttani-tirupathi highway doesnt even have a proper and completed road in their complete stretch from tiruvallur till tiruttani.
The toll plaza complex doesnt even have any basic amneties like toilets and drinking water.
The area around the toll plaza is filled with trash cans which is a high source of mosquito breeding which will cause many deadly diseases. There is not even a ambulance in the...

There is a huge drain at nh27 daheli, sujanpur kanpur.
It was once broken ago and stopped by tieing to the soil.
It's troubling our whole society and water is getting into house as our society is just next to the highway. It's getting hard in getting out of the house
Hence i am complaining to national highways authority of india [nhai] so please resolve this matter as quickly as possible....

Sir it’s disgrace when road is still under construction and from 4 lane to 6 lane have been sanctioned then how come the toll booths are collecting toll for older road.
It is a matter of concern and should be declared null and void as 75% of road is still not completed. Please look into the matter on urgent basis as money is hard earned and ₹75 one way is not less for an ordinary middle class family. Hope to see positive results....

Dear sir,
It's with deep regret I have to lodge this complaint against the toll payments that I was required to pay twice in spite of convincing the authorities concerned with all the available documents at Google. It was yesterday ie 20 August 2019 that I was required to travel to Amravati. Before reaching the destination I had to pay toll tax at three toll booths amounting nearly to ₹ 200/- Having crossed first toll booth at 7.04...

I was travelling everyday from Redhills to Tada by using GNT Road. It was worse than before because of one flyover near Gummidipoondi Railway station. No work had been done past 3 months and taken min 20min to cross over 200meters (Morning & Evening too).

Actual travelling time is 50min (50KM) but taken 80min everyday.
Need immediate attention to resolve it...

Complaint is regarding the potholes situation on the road. The potholes are huge and are everywhere on the road in the city Shamli. The road is used by heavy vehicles therefore the potholes situation makes it very dangerous for the people of the city. No repair work has been carried out for past 5-6 months. The damaged road is also causing pollution in the city since huge amount of dust is being released.

It is my humble request...

Hi,

I want to say that please hire/ appoint people on highways and expressway to make sure that truck drivers drive on the left lane as this is reduce number of accidents and ensure safety.

Solution for this can be as a warning they should be given challan of an amount which will help them understand the seriousness of the situation.

I will request you to look into this matter as soon as possible....

Hello sir/mam,

I would like to draw your attention towards the bad road condition of grand trunk road i. E. Nh -1 especially the stretch from narela (Sonepat) to samalkha (Panipat). I travel daily on this road and the construction work to make flyovers over nh1 has started many years back but the construction is still not completed.

To make flyovers, the road was digged at multiple places however not work is...

I was traveling to rampur on 15.08.2019. I was charged twice for fast tag rs.115.00 as automatic barrier was not reading tag properly. Text messages are:
Transaction no. Is paid rs. 115 for vehicle reg. No 'majgxxmtkgju84912' at niyamatpur ekrotiya toll plaza on[protected]:41:31. For future reference toll txn id: 0000000000041211019817.
And
Paid rs. 115 for vehicle reg. No 'majgxxmtkgju84912' at niyamatpur ekrotiya...

Indore - ahemdabad four lane highway:-
I started from indore to ratlam (Mp).. For which i travelled approx 20 km on indore ahemdabad highway as indore to ratlam route require to use this highway... Before turning to ratlam from this higway there is a toll which charging 130/- from private car. Which is very high amount to rravel approx 20-22 km. Requesting for shift of this toll for 1 km or reduce the rates as its to high.. People...

People are being harassed at newly opened chajjarsi toll plaza near pilakhuwa on nh-9.
Toll personnels are not making local pass even when the relevant documents and fees is being provided. And harassing people by using foul language. And always suggesting that pass can only be made between 10am to 5pm, how a person who travels before this in morning and after this in evening from office can get the pass....

New toll plaza has been setup near millampalli before entering yerragondapalem town in prakasam district of andhra pradesh state. On the board they say the toll plaza is to collect toll for the new highway they laid between davulapalli and markapuram for a distance of 42.179 km (153.939 to 197.318). The toll plaza is set at 163.250 which is 10 km after the new highway starts. So for people who are travelling to yerragondapalem will only travel...

I am working in pune and my native is sangli. I am a regular traveler on nh4 highway on pune - peth naka section. From last 6 months, i have seen the worst condition of the road (Big potholes, bumpy roads).

I have also come to know about accidents due to this worst conditions of roads. It is not that we expecting from paying through toll payments.

Apart from this just imagine the cause such as back pain, vehicle...