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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 326

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A
Abhi kanchan
from Mumbai, Maharashtra
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nh66 road condition

Address:Pune, Pune, Maharashtra, 411037

Dear nitin gadkari sir,

Today i travelled on nh66 right from ratnagiri to navi mumbai around 325 km stretch. This whole patch of road comes in maharashtra. I am writing this complaint aboutthe horrific condition of the road all along this stretch.

I could not go above 50 km/h at any point of time. Average trip speed was 35 km/h. This is the condition in no traffic because of flood situation and also no heavy...
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J
j r shukla
from Ahmedabad, Gujarat
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road condition and toll tax

Address:kathpur,between Himmatnagar to Chiloda, Gandhinagar, Gujarat, 382006

Yesterday when i was coming to chiloda from himmatnagar with my family, toll tax has been taken on the toll at kathpur.in fact, the condition of the road between himmatnagar to chiloda which is not a called road so when there is no road why toll tax has been taken by the authority so this is my request to you that toll tax should be refunded and toll tax should be stopped till the condition of the road is improved....
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A
aaman khan
from Mumbai, Maharashtra
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complain regarding deep potholes and damaged road from satara to pune

Address:Satara, Maharashtra, 415082

Road on highway nh4 from satara to pune are damaged due to rain resulting deep potholes and damaged road. Deep potholes on road are causing accidents on daily basis. Even i met with an accident on two wheeler vehicle due to deep pothole on highway resulting rim bend of vehicle luckily i didn't crash. Humble request to atleast fill potholes with sand or something which won't cause unnecessarily accidents...
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I frequently travel on nh44 from bangalore to hyderabad. I see there are many speed breakers on this national highway and no speed breakers for the connecting roads.

Also at each speed breaker, there are 5 to 10 humps, which is creating a lot of disturbance, fuel wastage and car body parts gets loosen.

As i heard, supreme court directed not to have the speed breakers on national highways, request you to look...
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S
Shruthi Somashekar
from Mumbai, Maharashtra
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my car damaged due to boom barrier

Address:No 55/3, 3rd Floor, 1st Cross, kuvempu Road, Udayanagar, Bangalore 560016, 560016

I'm on the way to Pondicherry. While I'm crossing from Bangalore Hosur highways I paid a toll amount by fast tag. By the way the staff in toll gate told to move on and boom barrier was opened I jus moved and suddenly it fell down on my car and that results in damage of my car roof. If anything serious issue happed means who will be the responsible???? Very cheap, even I asked her about this she spoke with her very rudely. Her name is POONGUDI....
+1 photos
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N
N D
from Mumbai, Maharashtra
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illegal blacklist of fastag by hdfc

I had purchased a fasttag from hdfc bank and it attained negative balance of 40 rupees on 22nd july beacuse the recharge website was not working. I recharged my fastag with 1000 rupees on 28th of july and called the customer service of hdfc fastag to remove my fastag from the blacklist and i was promised that within 48 hours it will be done but nothing was done to remove it from the blacklist.
I have been calling hdfc fastag several...
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R
Ramdebhai ravaliya
from Mumbai, Maharashtra
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poor quality of work

Address:Lamba Kalyampur Dis.jamnagar, Yas, Jamnagar, Gujarat, 361315

सोमनाथ से द्वारका के बीच में जो हाईवे बं रहा है उसमे नीति नियम के विरूद्ध काम हो रहा है उसके बीच में मेरा गाम लांबा बंदर आ रहा है वहां जाके मैने देखा तो मोहरम की जगह पर मेट(घटिया...
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V
Vimalvellappany
from Mumbai, Maharashtra
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kl 48 n 6885 maruti ertiga

Address:Chelakkara, Thrissur, Kerala, 680586

I am vimal from thrissur. Today i felt bad experience from your toll plaza. I don't have much use with fast tag. Today i went thru toll plaza, palliakkara, thrissur. During that time 70/- debited from my fast tag account. Then my return journey your official collect 70/- for return pass due to insufficient fast tag balance. Thus you have collected 140/- from me instead of 105/-. Really it was cheating. So please be refund my balance in to...
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Address:Anilkumar

Several numbers of potholes was noted during my travel from trichur to chalakudi and and opposite direction. The damages caused to the vehicle and the safety issues are to be immediately sorted out by the nhai officials. Especially during raining, it becomes more dangerous to drive as some of the potholes are more than 1 feet depth which can cause major accidents.

Request to take necessary action at the earliest....
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A
Amitsit2005
from Muzaffarnagar, Uttar Pradesh
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fastag is not implemented

Address:Omaxe heights sector 86 faridabad, Faridabad, Haryana

I am using fast tag since last more than 1 year. Govt mendetory to implement fast tag on new vehicles however no infrastructure. I always follow the tag line but everyone in line tag and without tag. Evertime waste my time around 15 to 30 min on every toll

What is the purpose of fast tag. I purchased with pay extra cost. And still waste my time. No separate line for fast tag. It should be a separate line for fast tag usersbr...
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L
Latikamahajan
from Aurangabad, Maharashtra
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road service

Address:nagpur -hydrabad highway, Nagpur, Maharashtra, 441106

Hello
I paid tax for road good service when we see the condition of road its very very poor no. Of holes increase day by day and gov increase toll tax day by day if i pay more money for good service then why i take risk for life. Its very bad thing happened in day to day. Its life less than holes of road. Improve our service of road if not then refund my tax. (Car rs.195 and transport car rs.300)...
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P
Pbhujjwal
from Mumbai, Maharashtra
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misconduct by toll booth operator at ushaka km 229.213 nh.27

Address:8/200, B D Tiwari apartment near sbi arya nagar, Kanpur, Uttar Pradesh, 208002

Today i was coming from orai to kanpur where operator detained my vehicle up 72 s 1000 he told me that fast tag is not working and told that you have pay cash and for this he detained my vehicle for 20 minutes and misbehaved with

Operator deducted money from fasttag and also taken cash

I am attatching cash receipt and fasttag receipt also for same vehicle at same time

I want action against such...
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R
Rubibhatt09
from Mumbai, Maharashtra
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toll waiting more than 15 mins and staff misbehavior

Address:Godrej frontier sector 80 VI, Gurgaon, Haryana

I was waiting in the que for more than 15mins. After asking the reason for delay the staff was misbehaved with me and said that waitng time is more than 2hrs according to the rule. It was kedki daula toll gurugram. It is not for the first time that i have to wait, but this time the staff was really slow and insulting me when i askd about the rules and regulations. You very well know the law. This is completely unacceptable. Everytime this...
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Address:Pune, Maharashtra, 411015

Hi,

Highway NH4 / NH48 closed for transport post rain water logging & flood situation near Kolhapur & Belgum since two days, however I'm not able to get status as of now as there is no notification done by NHAI in their website about status of NH open or closed and to add to trouble help line number1033 also not getting connected.

What kind of management is this by NHAI
We pay tolls for development &...
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B
boby14
from Gurgaon, Haryana
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no roads available to drive

Address:Ghaziabad, Uttar Pradesh, 201006

Gt road from dilshad garden, delhi to mohan nagar ghaziabad is in such a condition that driver feels he is riding on a boat instead of vehicle.

According to govt, every new road is being contructed but the oldest road of the country is in a mess and huge illegal parking of heavy vehicles make driving misrable.

Nhai can do any thing to improve the same?...
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A
Ashu251993
from Mumbai, Maharashtra
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fast tag machine is not working and they used wait us more than 5mins.

Address:Rajgarh, Madhya Pradesh, 452001

When we reached to the toll tax near pachor, the fast tag machine is not working and they used to wait us. I told them if we wait more than three minutes, then it's free. But they refused and forced us to take back your car and moved to another lane. Instead of closing that lane properly.. They used it and creating problems to the travellers. I have video also, in case you needed.
Thank you.
Waiting for your replies.. I hope...
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D
DIPMIT PANDYA
from Delhi, Delhi
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recharge done but not credited in fasttag account

Address:7A Durgapark Soc, Pij Road, Nadiad, Nadiad, Kheda, Gujarat, 387002
Website:fastaglogin.icicibank.com

Respected sir/madam,

I have done fastag recharge of rs. 300 on 1st july from upi and amount get debated from my bank account but not credited in fasttag icicic accounts. For that i have raided complaint on the same day and as per them i have attached my bank statements from the icici fastag portal. And as per them amount will be created back in my account within 15 working days. I am chasing with customer care since last 1...
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J
jadav nilesh
from Kandla, Gujarat
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tall tax problem

Address:Kathlal pithai tall tax, 387630

I am a government class 2 officer i am going to my job but tall not free nd not valid my card? What the problem?
We go for job why not valid
He say not valid personal car only valid government job why?
And government not give facility like pick up nd drop from home. So plz give me help nd solve my problem for tall tax. So help me fast plz
Because...
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S
spkld27
from Mumbai, Maharashtra
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no space to move side in emergency

Address:maniyara dhaba near manjharia indian oil pump, khalilabad, Sant Kabir Nagar, Uttar Pradesh, 272175

Near bpcl khalilabad maniyara there is a dhaba chaudhary dhaba kanpur on his field area road is covered from mud and no space at left side to get safe please take legal action at dhaba and they have also occupied the road of village connected from nhai and they used to cover the full area no spce to pass the area but no one take action bhai should take action regard this please today i have just safe to die due to the area to move side...
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S
Shyamala Balaji
from Chennai, Tamil Nadu
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omr toll plaza barrier damaged the car

A bike passed on the toll plaza line becuase of which the automatic barrier dropped down and damaged the car. The people is the toll plaza are very rude and asked to move the car without any response given for the damage. They are not suppose to send a bike in the car lane and this caused the issue. The toll plaza people are saying it is not there issue. They did not manage it properly because of which the damage happened. Please take a action...
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