Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated May 1, 2024
Complaints 8419
Resolved
212
Unresolved
8207
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 327

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kishor Som
from Mumbai, Maharashtra
Report
Copy

nh-6 acquired by company's vehicle

Address:Paschim Medinipur, West Bengal, 721101

Nh-6 acquired by rashmi metallics ltd company's vehicle through the one lane, which image include with this complaint. The company situated at kharagpur - chowrangi bypass, and for this reason each and every day jam has been gathering and daily office workers are facing trouble to reach their destiny, consequences is late present or cl count.

My humble request, please look after this matter on urgent basis....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Jayesh Panchal
from Mumbai, Maharashtra
Report
Copy

monitoring of limdi toll plaza for toll fees mismanagement

Address:Dahod, Gujarat

In dahod district the roadway connection to jhalod via limdi exist from last many years. However recently it has been observed that the same highway through modification & creation of accidental prone zone it has been considered as national highway & the toll plaza at limdi started & collections of toll fees which are not as per rules/regulation/fixed rate as mentioned in guideline of nhai (I. E. It varies from person to person to consider...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishalnegi
from New Delhi, Delhi
Report
Copy

toll tax charging double amount

Hi, i crossed toll tax on 4 aug 2019 11:24:16. And get a toll tax slip for 25rs only, during slip i mentioned that i will be come back within 2 to 4 hours so please provide a slip for 12 hours.. They give me slip for single entry.. Once i get back approx 13:05.. They charged again 25 rs for approx 2 hours. Attaching photos of people who misbehave during return.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aparajita Konamaneni
from Udupi, Karnataka
Report
Copy

sudden stopping of cars on fast moving lanes

Address:Bangalore, Karnataka, 560100

Dear sir, i wish to bring to your attention that certain police officials stopped our car on the hosur flyover, bengaluru, for speeding at 86 km/hr. I am not against surveillance but suddenly stopping a car on fast moving road has caused another car to stop very close to ours, thereby endangering the lives of mine and 4 others in the car. The car which stopped behind missed us by an inch. I brought this issue to the notice of the officer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish A J
from Mumbai, Maharashtra
Report
Copy

stuck in traffic jam last 2 hours - state highway - 58- 03 august 2019

Address:250002

Dear Sir/Madam,

Please ensure first the NCRTC work which was going on state highway-58 Meerut- Delhi highway. We all are facing trouble day by day due to trafic jam, road condition is worst. I have spend 3 hours while passing Rajnagar flyover to Duhai and still my journey is incomplete towards reaching to Meerut. We local people suffers alot in daily life, no of accidents increased. All the big vehicles stopped, everywhere...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
purushotham y.b
from Delhi, Delhi
Report
Copy

damage to car due to early gate closing

Address:Sundarshan nilaya,bb nagar ,behind bb temple kustagi, 584122

In a fast tag lane after the scan is complete and the gate is opened and while moving the gate suddenly closed which resulted in multiple dent on car roof top. Requesting the concernws authorites to reimburse the amount for the damage causes this is purely due to poor maintenance of the gate open and closure system. And the behavior of the toll maintenance guys was so rude and inappropriate. This incident took place on 3/7/2019 at 5.20 pm...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Soami Dayal Jassi
from Delhi, Delhi
Report
Copy

long waiting at palwal toll plaza

Address:Palwal toll Plaza, Palwal, Haryana, 121102

Hello sir, i am waiting at palwal toll plaza more than 5 min. When i said that i am not liable to give toll, they said you wait for 3 days but we don’t follow any guideline. I have a video proof. Can you please help me on this and also i’ll file sue with my video proof. After that they said next if you will record anything, we will snatch your phone. This is our daily work. These are toll or its a criminal place to threaten general public....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nasarannop
from Chennai, Tamil Nadu
Report
Copy

no response from thoppur-krishnagiri toll plaza - reg

Address:Palayam, Dharmapuri, Tamil Nadu

Sir/madam,
I am sorry to registered that the thoppur-krishnagiri toll plaza in tamilnadu is not providing customer sanctification and they are failed to dealing customer in right path. Unqualified workers are engaged in reception and they don't know anything especially clarification sought about recharge payment, schemes etc. Always non working condition land line is available[protected], several times i spoken to higher in charge...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashvc
from Nagpur, Maharashtra
Report
Copy

road construction

Address:Padhar Hospital, PO Padhar, Betul, Madhya Pradesh, 460001

This regarding the under construction road between betul and bhopal, nh 69, especially the first few (15km) starting at bharat-bharti which is just beyond betul.
The road is mostly made but some parts are still under construction but there are many potholes and it is breaking up in many places. It has not rained heavily in this part of mp only 20 inches so far and already the tarmac is damaged..
Therefore, it is quite apparent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
ukdas177
from Delhi, Delhi
Report
Copy

blockage of existing culvert on new nh18 four lane

Address:Ward no.25, palbani, Baripada, Dist- Mayurbhanj, Odisha, Mayurbhanj, Odisha, 757001

A new four lane is being constructed on nh18 passing through baripada town, dist - mayurbhanj, odisha. During construction a culvert existing on ward no. 25 (Palbani golai) is being blocked with soil which facilities the excess water drainage due to rain. Due to blockage of the culvert, the water will enter to several houses located on both sides of the highway. Therefore it is requested to reconsider and make proper planning of the construction...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sashi Kiran P
from Chennai, Tamil Nadu
Report
Copy

fastag lane not operated at krishnagiri toll plaza

Address:72 nandanam colony horamavu main road banaswadi, 560043

Fastag lane in krishnagiri toll plaza was closed & user was forced to take the normal lane as other cars, later on approaching the operator and informing him about the fastag availability he tried to do a manual scan using the hand held device/scanner, but member was not aware o[censored]sing the equipment, he made us wait for 10 mins in the toll telling us that the fastag on our vehicle was not working, i had been travelling with the same fastag...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SureshBangalore
from Mumbai, Maharashtra
Report
Copy

lanco devihalli highways - fastag lane not working.

Address:Bengaluru - Mangaluru Highway, Bhavikere, Karnataka 562123, 562123

On 25-Jul-2019 and 28-Jul-2019 the Fast lane automatic not working and Lanco Devihalli Highways and they have to manually scan always. when questioned, they were not answering properly.
There is no use ideally as we have to wait for a guy to run around, Scan and open the barrigate for us. It's really waste of time here and not fixed for several days....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aman9090
from Delhi, Delhi
Report
Copy

dhaula kuan highway construction

Address:Secretary, Arjan Vihar, delhi cantt, New Delhi, Delhi, 110010

Arjan vihar (Delhi cantt) on gurgaon - dhaula kuan road opposite rr hospital. Due to expansion of nh 8 the security wall has either been demolished or broken at number of places leaving the area vulnerable which has become a big security hazard. The threat to security of the residents is a cause of worry and has also led to theft cases in the society. Moreover a under pass is being constructed on carriapa marg which has also given access...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SanketShembekar
from Pune, Maharashtra
Report
Copy

street lights are installed but never started

Address:Bhujbal chowk, Wakad 411057, Pune, Maharashtra, 411057

Street lights are installed but never started on service road from bhujbal chowk to bhumkar chowk. It is always off. When will they start?
Already complained to pcmc (Pimpri chinchwad municipal corporation) they said it is not under there responsibilities and highway authority should work on it.
Location:-service road from bhujbal chowk to bhumkar chowk, wakad 411057, pune....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritam Nag
from Tiruvannamalai, Tamil Nadu
Report
Copy

I m complaining about the road condition of khowai kamalpur

Address:Khowai kamalpur road 799202, 799285

Dear sir / madam i m from kamalpur tripura.... I want to express my views on the condition of khowai kamalpur road... Recently the road is under the project of nh208.. The condition of road is very pathetic. Every day minimum 100 car are running from this road.. The daily passengers of kamalpur who are do jobs in khowai or the students who are studying in khowai college the are traveled as a daily passengers in this road.. But unfortunately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish2000
from Delhi, Delhi
Report
Copy

extra charge of toll and mismanagement

Today it was total mismanagement on eastern peripheral road. Multiple exit and entry were closed may by for kawaria movement but no direction and guidance for commuters. Commuyers were forces to move to fro enter exit multiple time on same stretch causing total harassment. My self traveled 50 km extra. Lot of other people were moving here and there on road.

On top of it toll being charged multiple time.

When...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
At gogunda toll plaza on nh27 in rajasthan, they are not accepting 50 paisa coins against toll payment and misbehaving with the travelers. Date of travelling[protected]. Time @ 16:55 hrs.
Request to the authority to accept the running currency as well as instruct the staff to behave in proper manners.
Also request to avail the complain register on site (I. E. At every toll plaza)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Harimugundan
from Bengaluru, Karnataka
Report
Copy

never ending flyover construction at pallavaram - pammal road junction

Address:Pallavaram, Chennai, Tamilnadu, Chennai, Tamil Nadu, 600117
Website:timesofindia.indiatimes.com/city/chennai/delayed-flyover-project-in-pallavaram-chokes-traffic/articl

Dear sir, madam,

The flyover construction which has been started in 2015 is still going on with no prediction of for which generation it will become functional. The estimated target timeline for completion was july 2018 however the traffic menace due to this delayed work irritate the commuters on a daily basis.

I request the concerned authorities to pay attention and give at least small proportion of importance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Badarpur flyover has large tract of adjoining area and it is still lying unused or bereft of any plantation. However brick laying work is in progress in a large area leaving little space for trees /plants to grow as it is covering their trunks leaving hardly 1sq ft area, which is in direct conflict to Hon'ble Court or NGT.
Morerover a deep borewell is being exploited almost 24 hrs a day in middle of this grade separator flyover. Construction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhi206
from Delhi, Delhi
Report
Copy

broken sewer pipe in varanasi

Address:Shiv 10 kha -A, Near Dr. Hemant Singh shivpur by pass, Varanasi, Uttar Pradesh, 221003

Dear sir /madam i abhishek singh belongs prime minister shri narendra modi ji varanasi place. My issue is my sewer pipe broken due to road construction past two years but no one listen our problems. Its totally responsible nhai officers when my pipe broken then they could resolved that time but they can not. So i humble request near gilat bazar by pass airport road front of dr. Hemant singh my no is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy