Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Updated: Oct 22, 2025
Complaints 8454
Resolved
214
Unresolved
8240
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Highways Authority of India [NHAI] reviews & complaints page 330

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dhruba jyoti Deka1
from Mumbai, Maharashtra
Jul 27, 2019
Report
Copy

Address: Assam, Barpeta, Assam, 781352

Its a very dangerous condition has been created in nh 31 from changsari to barama. The speed breaker within a distance of 60 km is 20 nos in a national high way which is very dangerous to journey. Specially for the ambulace who are carring patient cant take speed, and because of this speed breaker much of days abmulace carrying patient could not able to reach hospital in time. No doubt speed breaker are controlling acident in nh way but its become a occured condition to maintain speed of the car. So please remove the speed immidiately and fixed a speed limit for the car.
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dheeraj Luthra
    from Delhi, Delhi
    Jul 27, 2019
    Report
    Copy

    Address: 1690,inderpuri colony , Jagadhri ,Pin Code: 1Wog, Ambala, Haryana, 135003

    Even having montly pass they deduct amount from fastag 21/07/19 also today 27/07/19 some time they allow some time they cheat customer. Hr 02 ad 8899 honda city silver colour we call on tollfree no. Recieved in fastag balance they guide us to call on 1033 we called on it but not phone attended waiting waiting waiting. Kindly get my balance refund as soon as possible
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Varun Luhadia
      from Jaipur, Rajasthan
      Jul 27, 2019
      Report
      Copy

      Address: Jaipur, Jaipur, Rajasthan, 302006

      Sir

      The position of bypass road, crossing jaipur at vki road no 14 is so crictial since last 2 years

      No authority are concerned for repair and maintenance.

      The bypass in connected with jaipur sikar highway and delhi ajmer highway.

      Service lanes are never repaired.

      There are needs of some u turns also, which are not provided and local transport goes wrong side.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amit Kumqr
        from Mumbai, Maharashtra
        Jul 26, 2019
        Report
        Copy

        This toll plaza is passed between gorhar to barwa but he make a temporary toll plaza in dumri which is 50 km above from his range and he taking 2 times toll tax
        One from gorhar to barwa 95 rupees
        And second in dumri which is 50 km away from his range
        Asking any query about toll plaza they abusing and beating
        Plese take action against his illegal activity
        Thanks
        +2 photos
        While travelling from hazaribagh to Deoghar local charges is applied and in ghanghri plaza they charged Rs 50 without receipt and after some time they also deducted Rs 100 online from my fastag account. Please look into the matter
        Helpful
        5 other people found this review helpful
        5 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          PurvaPathak98
          from Noida, Uttar Pradesh
          Jul 26, 2019
          Report
          Copy

          Address: Dasna toll plaza, Ghaziabad, Uttar Pradesh

          Workers at dasna toll are charging for double route (Rs. 55) even when we ask for single (Rs. 35). He said, "give rs. 30 if you don't want receipt".
          The toll rates board has also been destroyed. I was an aware traveller, so i demanded my right but they are fooling and looting all the unaware travellers.

          This is not the first time, they have been doing this since many years now.

          Kindly strictly take an action against this and keep me updated regarding this.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gaurav.Pandey2402
            from Mumbai, Maharashtra
            Jul 26, 2019
            Report
            Copy

            Address: Behrampur, Ghaziabad, Uttar Pradesh, 201009

            Nhai is constructing nh24 and they blocked all roads passing from behrampur ghaziabad uttar pradesh and only one street is there which is full of mud number of citizens women children old one are falling here on daily basis and no one is listening. We have talked to nhai engineers about it but they are not paying much attention to this matter. Please look into this matter and resolve.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Muralidhar Sr
              from Mumbai, Maharashtra
              Jul 26, 2019
              Report
              Copy

              Fast tag is not working in nhai:nh48 (Old nh4), jastoll roadco. Ltd, chokkenahalli, kyatsandra. What is the use o[censored]sing fast tag in our vehicles, when enquired about this at the office of said above address they told to lodge a complaint to nhai. Please install a new scanner instruments and make the fast tag meaning useful for better traffic congestion and please look into the issue as soon as possible and do the needful and oblige.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Vikasbkhengat
                from Surat, Gujarat
                Jul 25, 2019
                Report
                Copy

                Address: PUNE STation, Pune, Maharashtra, 412207

                Hi,
                I am writing on behalf of all the commuters who commutes daily from outskirts of pune i. E. From wagholi area to pune. Even though the road is called a pune - ahmednagar road (National highway) it is so narrow that every day the traffic condition is worst. The road quality is worst and narrow. Further, there are so many small townships connected it that it needs a bridge from ubale nagar to kesnand phata wagholi pune

                Request you to resolve the issue asap

                Regards
                Vikas
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  lagan1710
                  from Mumbai, Maharashtra
                  Jul 25, 2019
                  Report
                  Copy

                  Address: pal, Palwal, Haryana

                  I came from merut to palwal on dated 11july when i started my journey from dulhai toll plaza they denied to give me receipt of toll and say you can start ur journey witout reciept and when i ended my journey on exit toll they demanded excess money of toll and they didnot give me any receipt. And use abusing language and misbehaved with me. Please take strick action against them. Other i wil go for court for justice.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sumit Rekhi
                    from Mumbai, Maharashtra
                    Jul 25, 2019
                    Report
                    Copy

                    Address: HEMRL to Bavdhan Service Road, 411021

                    Hi,

                    There are big potholes on high energy materials research labotary to bavdhan service road - near seetai corner and near hotel shivprasad in bavdhan area of pune, maharashtra.

                    I had raised a complaint with pune municipal corporation but learned from them that this specific service road comes under national highway authority of india. Hence raising a complaint with you.

                    Pls look into it on priority as there are school buses that regularly travel on this service road and kids are at risk because of these big potholes.

                    Pls refer attached map images for exact location.

                    Thank you.

                    Regards,
                    Sumit rekhi
                    +[protected]
                    +2 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Laxmi Paliwal
                      from Narwana, Haryana
                      Jul 25, 2019
                      Report
                      Copy

                      Address: Sonipat, Haryana, 131001

                      At murthal toll plaza, when we move from ganaur to sonipat, employees do not open the road for those who have monthly pass just to rest themselves, they compell the travellers to go through the windows common to all. It is harassing with those who have pass and daily move from there. A strict action against such lethargic employees is necessary to improve the image of nhai.
                      The staff from munda toll plaza
                      13 km before ram pur
                      A staff boy named Pushpendra talk rudely and abuses us
                      Please take strick action against him
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Lalit_suth
                        from Abhaneri, Rajasthan
                        Jul 24, 2019
                        Report
                        Copy

                        Dear sir
                        Kota rajasthan saktpura toll plaza
                        Sir we are useing fastag in five turck
                        Kota sakatpura toll is debit 330 rs in fastag
                        But cash toll 165 sir i have ready to submit all kyc but toll staff not collect any kyc
                        I want to fastag debit local toll in fastag

                        Rj20gb7909
                        Rj20gb6109
                        Rj20gb1009
                        Rj20gb9909
                        Rj20gb8809

                        Mob no.[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          birbal bajia
                          from Noida, Uttar Pradesh
                          Jul 23, 2019
                          Report
                          Copy

                          I five toll for my vehicle UP85 MB 1702 ticket no [protected] at (time 20.06.02hrs) on 21.07.2019. My cars registration no changed on 18.07.2019 from HRAD TO UP85 MB 1702. Fast tag was pested on my cars wind glass. I got a message that a fastag ammount was also deducted Rs 135 at (time 20:06:03 hrs) on 21.07.2019. Please refund Rs 135 in my fast tag account.
                          +1 photos
                          अभी सुबह के 6:40 पर बड़ौरी टोल टैक्स में लोकल का 35 रुपए लगता हैं लेकिन अब फ़ास्ट टैग से 70 रुपए काट लिया गया UP71 Q1902
                          यह घटना फतेहपुर बड़ौरी टोल प्लाजा की है

                          double charges of toll tax at fatehpur rampur at eastern peripheral expressway - Comment #3622552 - Image #0
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Navneet Nandan
                            from Mumbai, Maharashtra
                            Jul 23, 2019
                            Report
                            Copy

                            Address: Dwarka Delhi, Hazaribagh, Jharkhand, 825301

                            Sinh 33 hazaribagh barhi section was started in, 2004 and at the following stretches is still incomplete
                            1) haz by pass 2) nagwan 3) ichak more4) surajpur a 5) sanctuary 6) barhi
                            Divider walls are thin and poorly constructed they are so weak that they dismantle by slight impact
                            Trees not planted on dividers at 20 stretches selection of tree specie
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Basudevpdjaiswal
                              from Mumbai, Maharashtra
                              Jul 22, 2019
                              Report
                              Copy

                              Address: Kandra,Dhanbad,jharkhand, 825106

                              Recovery of wrong payment from Mr Dinesh Kumar Jaiswal IN NH-2, Dinesh Kumar Jaiswal has cheated land acquisition department with the help of Amin.
                              He has taken entire payment of more than Rs 60 Lakh for 0.04 acre of land Acquired by NHAI for making 6 lane road in NH-2, instead of 0.02 acre, which has been acquired by his share of total land I.e 0.09 acre.
                              Next 0.02 acre of land is acquired by NHAI belongs to Mr Basudev Prasad Jaiswal and he is also having 0.09 acre of total land in plot no. 3105, Mauja- kulgo, thana No.-100, PS- DUMRI, DIST.- GIRIDIH, JHARKHAND.

                              Kindly look into the matter as 0.04 acre of land acquired by NHAI and paid by you is on behalf of total 0.18 acre not 0.09 acre as shown by Dinesh Kumar Jaiswal and your Amin.

                              Kindly recover the entire amount you paid to
                              Mr Dinesh Kumar Jaiswal and put him behind bars for cheating the GOVERNMENT and misleading the truth. As toll plaza payment is also near by to be paid, you can easily recover the amount from his part of payment. But punish him so badly that no man will ever dare to cheat the Government.

                              Thanking you
                              Yours sincerely
                              Basudev Prasad Jaiswal
                              H.NO.-168, NH-2, ISRI BYPASS,
                              RANGAMATI, PO- ROSHNATUNDA
                              PS- NIMIYAGHAT, DUMRI, GIRIDIH
                              JHARKHAND- 825106
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ashubanskho
                                from Mumbai, Maharashtra
                                Jul 22, 2019
                                Report
                                Copy

                                Address: 303305

                                I have applied for local monthly daily pass on 15 may 2019 at rajadhok tollplaza, agra road. I have submitted all required documents such as vehicle registration certificate, photo, adhaar card pan card, 6*4 size photo of vehicle, driving licence but till date i have not received local monthly daily pass. I have visit their office so many times and inquire card status but their answer is unsatisfactory. I have to pay 4 times more than regular toll tax. Kindly resolve the issue earliest.
                                Vehicle no. Rj14cv8426
                                name ashok khandelwal
                                phone no.[protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  F A Khan Sheru
                                  from Mumbai, Maharashtra
                                  Jul 22, 2019
                                  Report
                                  Copy

                                  Address: Toll tax plaza, near Atrauliya, Distt- Azamgarh U.P.

                                  महोदय,
                                  आजमगढ़ उत्तर प्रदेश में अतरौलिया के पास नेशनल हाईवे पर टोल टैक्स अवैध रूप से वसूला जा रहा है क्योंकि अभी हाईवे का निर्माण कार्य चल रहा है कई पुलों का निर्माण होना बाकी है रास्ते बंद हैं या डायवर्जन लगा हुआ है फिर भी टोल टैक्स अवैध रूप से कुछ लोग गुंडों के द्वारा वसूल किया जाता है कृपया समस्या का समाधान करें हम सदा आपके आभारी होंगे
                                  धन्यवाद Mob no. [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    8
                                    8416919478
                                    from Ernakulam, Kerala
                                    Jul 22, 2019
                                    Report
                                    Copy

                                    Address: Achhuta Basanta, Balichandrapur, Odisha, 754205

                                    Dear sir,
                                    This is manoj das and i currently serving with defence service (Army). As per your policy it is said ti give honour to defence person and free tax on toll but no one following that, if we say to them, they answered that ki they have not got the latest policy letter. Now i am at my duty station and i left my family at home. During journey to balichandrapur to cuttack medical by taxi no od02af6926 on nh16 at manguli toll plaza it charged the toll tax to my family (Mother & wife) of rs 175, whenever it is clearly mentioned in your policy letter no toll tax to be paid by defence personel (Army, air force & navy) and his family on duty or not. But today on 22 jul 2019 my family paid tax for the same, if rule is not followed by, then why the policy letter given.
                                    You are requested to take appropriate action on priority for the above please.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Durai Ramanathan
                                      from Mumbai, Maharashtra
                                      Jul 22, 2019
                                      Report
                                      Copy

                                      Address: 2/218 venthoni, 623707

                                      Dear
                                      Sir
                                      Nh 49 thirpachethi toll plaza i crossed today morning 5.54 am this toll plaza closed in fastac lane and not available in fastac hand scanner only for money payment method government order is all toll plaza available one fastac lana is must but this toll plaza administration is this rules breaked iam waiting for 42 minute reason for cash not available in hand
                                      At the same kindly request action immediately
                                      A the same time very very suffered in nation permit lorry driver because our owner is only fastac no money his hand driver paid my foot expense money this is very sad
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        Vijay090909
                                        from Mumbai, Maharashtra
                                        Jul 21, 2019
                                        Report
                                        Copy

                                        Nh44 (Telangana) near shamshabad, hyderabad. The road is bangalore to hyderabad. To much problem is there please arrange under pass in palamakula village, because no way to cross the road. This road goes to nehru orr via chinna golkonda. U turn is far 2kms away so vehicle are go to wrong route. So... Many fine's and wrong routes there... It's a accidental zone, please respond...
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit