National Highways Authority of India [NHAI] Complaints & Reviews

I was charged unnecessary on toll plaza. Both toll plaza authority and bank is blaming each other but at the end, i lost my money.up and down 70 + 35 is the rate but without my permission they took 165 more. I have uploaded the bill copy of same. I really believe and respect in rules and regulations of my nation and i really wish the law safe guard me from this cheating.

Myself crossed omalur toll with my car TN-74-AC 5613 at about 2145 hrs on the 03 08 2019 was charged Rs 75 and collected manually on the plea that the camera is not working even though I have the SBI FASTag with mobile number [protected] and email I’d [protected]@hotmail.com. Later it seems the same amount has been debited from my account. Please revert

Sir, it is well known by you that deforestation has been carried out by nhai in the name of expend of road from two lane to four lane, six lane or more lane, new highway projects launched day by day in every where in india which is also needs for our development. Deforestation of large old trees which were given us to not only environment balance but also worked as shelters for humen being but nhai not planted big and durable tress like jamun, shesam, mahua, neem, pipal, bargad and other plants in both side of roads but nhai planted only small flowering plants in divider for show purpose only, this type of plants not much more supportive for our environment balancing, we face day by day global warming, imbalance environment conditions, sir if we are achieving and completed big highway projects in timely in all over country, so we can also achieve the my small demand. Sir, it is my humble request to you kindly consider my request on the behalf of the citizens of the country, sir i know that my demand only fulfill by your department.
Regards
Jitendra singh
District banda, uttar pradesh

The rule made by nhai is if you waiting any toll plaza 3 minutes not to pay toll because rules and in moradabad bareilly expressway plaza 1 booth operator 15 & as4482 the operator will be so rude misbehviour abused 3 times when i ask for rule and taken amount. I will stand for 7 minutes in toll tax in rush. My ticket no is [protected].
Please be serious this type of operator will decrease the name of nhai.

Rating 2 out of 10

Akhil kaushal
[protected]

There are no sign board on the entrance so the owner of vehicles are asked to pay cash but after cash payment of the toll same is deducted from fastag also. This kind of practice is going on this toll plaza since a long time. I asked him that there is no signboard of fastag so it is understood that there is no fastag facility and he pays cash but later he come to know that it is realised by paytm also. The plazaa is enjoying double realisation.

We people of sikandrabad getting so much problem due to this toll plaza, bcs if we have to go to dadri we have to pay rs.110/- while its distance is only 18 kms from sikandrabad and only 6 kms from luharli toll. The rate of tax is too high. We are requesting you to increase the limit of free for locals upto sikandrabad else you can reduce the amount of tax and impose the condition nobody will pass free as local. You can see the example of estern perifarral.

Attibele is the border of karnataka towards hosur, tamilnadu, a tollway has been built in this place. The road is occupied for tollway booths for the four wheelers and heavy vehicles, there is no road for the two wheelers, the two wheelers are diverted on the footpath or the mud road, a booth is built on the footpath so the two wheelers have to ply on the mud road or no road. Please take immediate action on this.,

Dear Sir, On NH-27 Jhansi -Kanpur Road, A Passenger Rest Shade is in uncompleted Condition on Village-Usargaon (10 k. M. South of Kalpi pin code 285202) since 10 years. Only structure Are made neither shade/roof nor floor finished. There are no Shades for passenger.
Therefore sir you are requested to evacuate us from this pathetic condition .
Thanks & Regards.
From : behalf of villagers and passengers.

I tried so many times authority number bt no one is there to answer the call. Is operators are not available there or these numbers are just for formality or authority offocials have no time to answer the general public call or authority officials take salary for just only take rest in office?
Please look forward in this matter asap otherwise i forward my complaint to ministry of road transport and highways.

Date: 30th June, 2019
This incident happened on HISAR TOLL (LANE 1), where I did paytm of Rs. 74.50 and they said the transaction cannot be completed. So, i asked them to take Re. 1 extra so that i can complete my transaction and get release. But they abused me and said we will not release you and you will have to pay Rs. 75 again. When i asked them the moeny I paid what will you do and they started shouting at me and said we won't let you go. The way they bullied me was quite embarrassing in the public and nobody helped me. And the policeman said please go we will talk to them and did not take any action. Please can you help in this because i do not belong to that place being a stranger they harrased me badly. I need your help because being a women I wanted to release myself from there as they all gathered and I was all alone. So for my safety i had to leave but need some justice. This is recorded in the cctv camera.

At dasna toll plaza, some people are forcefully charging inr 55 instead of inr 35. They are claiming that it is the old amount however, they are charging the return journey amount and giving a slip of return journey even when it is single journey. When we argued some men gathered us and we're misbehaving.

Please look into this urgently.

This is unauthorised and should be stopped at any cost.

Respected sir,
Link road from bhager to rishikesh of bilaspur district (H. P) is used for four lane construction from kiratpur to nerchowk. Now as there is no work going on this four lane since last two years, this link road is in very deteriorated condition. Moreover, when state pwd department is contacted for repair of this road then they said that this road is in the preview of nhai (Copy attached).
Your good office is requested to do needful to restore this link road at your end or provide necessary direction to state pwd department for its restoration.

The toll booth staff in lucknow-kanpur highway continues to show its bad behavior, disrespect toward indian armed forces and demand toll tax by us even in personal vehicle. Being an indian air force officer i called upon senior official to give a clarification but refused to show up and representative gave loose comments for armed forces. Please give a detailed report on this particular repetitive issue and a letter to be published officially for who all are exempted toll tax to avoid such issues. The representatives are to be addressed for their misbehavior to indian armed forces.

I was travelling from chennai to bangalore on 26th, 2019, and at sriperumbadur plaza @2.19pm, this incident took place at the fast tag lane, booth number 6.. No system in place to make a on spot compliant and very poorly maintained toll booth. No protective layer rubber/stryofoam on the boom barrier to avoid damage of vehicles. What is the compensation for damage?

It is informed that i am a central govt officer of income tax department holding the charge of begusarai. For my head office work i have to visit patna more karen. For the last 12 years of my regular visit to patna this is first time patna toll tax authority prevented my departmental vehicle having departmental name board on it for payment of tax. Upon production of departmenal id card too they remained asamany for payment of toll tax.
Talked to manager... Some sanjeev... But of no avail. He also said we r boond to take tax.
Please look into the matter and furnish a reply to this effect as to whether govt vehicle having bharat sarkar, aaykar vibhag, begusarai board on it and receipt of officer's id is exempted or not.
Thanks.

Very bad experience as the vehicles were held up for approx 10 minutes in the toll plaza in thrissur edapally. Also the toll gate was opened for vehicles to go due to heavy traffic and closed abruptly while our vehicle passed the toll booth cash counter when the vehicle in front o[censored]s was allowed to go without toll payment. This would have caused an accident. Operator number is tc000163. Date and time[protected]:14 am. Please take necessary action to avoid this in future.

I traveled last week from visakhapatnam to vijayawada through byke. While travelling vizag to rajumandary the road condition is not good, when i an traveling byke type was skipping on the road and may leads to accident. The reason was the road was digged happened from last more than one month. This type of road situation is not good for byke travelers. My humble request is if you want to renovate new road do the digging and do renovate the same digged road with in a few days otherwise don't do dig and left as it is, it leads to happen accidents.

To the government officials,
It was time of 9 pm on 23rd june 2019, we were passing from national highway near sangamner maharashtra. I am with my local driver relative (Deepak dengle) the owner of mh12nx3423 comercial vehicle travelling, as we are local we requested toll collector to waived of the toll fees. He told us that he can waived of the toll if we show him identity. As we were waiting to id proofs reach on whats app as we missed wallet at home. We have asked to pay and to cross vehicle from barrier. Same time toll collector told us that he will reverse the toll fees if we show him aadhar. We pay him 80 rs as my vehicle is commercial sedan. To get refund after waiting for 20 min we showed him adhar card and as committed asked to repay the the toll fees. He was talking to his bosses in conversation and i think they denied. Same time he lost his temper and in local language he used abusive words. He said he is not going to pay anything "tula kay uptayche te upat" it was said for his # hairs.
Later he called his near by security who forcefully manhandles me and misbehaved.

I need an written apology from elsamex, his employees not trained.
I need an defamation compensation of 10, 00, 000/- as they uses abusive words.

Government should punish these companies who are misbehaving and using abusive words.

Navnath hullale
[protected]

Dear isir / madam,
I am sangavi v v from medavakkam of chennai district of tamilnadu, india. The nh road from pallikaranai velachery highway road is very worst with many pits. Due to pits water stagnant around the area and create more traffic around the place. Please try to remove the pits and put a new road. It helps the public to travel earlier to their respective destination,

Thanks and regards,
Sangavi pradhap
Software test engineer
Contact:[protected]

It was friday 21st of june when i was travelling to my home from mohali to jagadhri. At milkmajra plaza fastag sensor detected my fasttag while some other car before me was making payment at the plaza. As my fasttag card was detected the amount was deducted from my account. But on my turn at bthe plaza i have to make another payment through cash. So in this way i had to pay twice (1 with fasttag and 1 with cash) for a single journey. Can you please refund my amount deducted from my fasttag account?
Car number is hr71g1375
And fasttag serial number is[protected] and trip number is[protected].
Time was 20:54:19.