National Highways Authority of India [NHAI] Complaints & Reviews

Address: Jalandhar, Punjab, 144630

I belong to village kang sahbu which is located on newly four landed pratappura (Jalandhar) - moga road, nh703. There is a school named national model high school in my village on the other side of the road and my village children face alot of difficulties in crossing the road and it always poses a life threatening risk to cross the road. It's our villagers demand that a footbridge is built that can put the students at ease and also other villagers who want to cross the road.

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Fastag is introduced to facilitate the commuters but there is no management. All users are allowed in the fastag only lane at gharaunda (Karnal) highway. Well this situation is same at every toll plaza. Neither the instructions are visible to distant passengers nor the travellers try to make it out in which lane they have to go. Kindly install boards of lanes at the starting of dividers or make your employees manage better. This is matter of sheer negligence and utter annoyance.

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Address: Rewari, Haryana, 123501

Dear Sir,
Total of four flyovers between Bawal ( Near Rewari) to Dharuhera on NH-8 ( Delhi Jaipur highway toward Delhi).

Total of four flyovers are in very bad shape & many of time people met with an accident.

In all these four flyovers are taken for repair & road material was taken out for repairing.
Since then the same is in very bad shape for almost last six months.
We complaint many time to the local authority thru phone call but still no improvement on the same.

Request you to pls. immd. look into this to save the life of the people commuting on this road.

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Address: Karnal, Haryana

On 14.2.19 i, manmohan arora house no. 76, sector-14 karnal was driving car hr05al 6535 and crossed the toll plaza between 10-10.30 am. I paid for the renewal of monthly pass rs.300/-on the countera and asked for the receipt which was refused on the ground that information have been loaded and it is
Not neccessary. On my return at about 13.15 hrs i was detained at the toll plaza
For about half an hour and harassed for no reasons.
Further the manger sits on the first floor stairs to his office are so steep and horrible that any senior citizen of my age can meet with a fatal accident.
You are requested to take appropriate action.
Regards

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Address: Dakshina Kannada, Karnataka, 575007

While travelling from mangalore to mysore, the toll gate near b. C road to padil section collected rs 35 for to and fro for my travel on 9-feb-2019 and 12-feb-2019. I exclusively mentioned that we would be returning on 12-feb-2019. So, he collected rs 35 for to and fro. While returning on 12-feb-2019, they said the toll collected is not valid for return and they collected rs 25 again.

This is a complete cheating and hence i am raising this concern.

It is not about additional rs 25. It is about cheating.

So, i request you to take necessary action against this team.

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Address: New Delhi, Delhi, 110085

श्रीमान जी
मैं संजीव कुमार १३ फरवरी 2019 को एन एच- 9 mayar toll plaza (हिसार के पास) से गया समय 10:14 am
तो टोल टैक्स मेरे fastag द्वारा 70रूपये भुगतान किया गया | फिर मै 13 फरवरी 2019 04:25 pm को वहां से उसी दिन गुजरा तो उन्होंने मेरे से cash 70रूपये लिया जब की मेरे fastag मे पर्याप्त राशी थी| अगर cash भी लेना था तो भी 140 रूपये कैसे ले सकते हैं | आना जाना 100 रूपये है जब मैंने एस बात का विरोध किया तो मेरे साथ बतमीजी करने लगे और गाली गलोच भी किया और कहा की तू यहाँ से सुबह गया ही नही है मैंने massage भी दिखाया की मैं यहाँ से गया हूँ तो एक व्यक्ति तो मुझे मारने की धमकी देने लगा | मैं वहां से टोल चूका के आना पड़ा | मेरा आप से विनम्र निवेदन है की आप उचित कार्यवाही की जाये |
दोनों पर्ची संलग्न की जा रही है |

+2 photos

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Address: Kurnool, Andhra Pradesh, 518002

This is Yuvakanth with mobile no [protected] In Nannur Toll plaza of Kurnool district doesn't allow us to use cards properly. The team let me wait for 30 mins despite there swipe machines doesn't work. They did tried 3 -4 machines so far. This is of Line no 9. Of course swipe machines of another lines were used too. They finally made us to take paytm from the employee someone.

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Address: New Delhi, Delhi

Sir/madam,
This to your kind information that our trucks (Which list is mentioned below) was fined because of overload, whereas these all trucks was underload as per nhai's rules & regulations.

Rj09gb8004 31910 [protected]
Rj09gb8004 23800 [protected]
Rj09gb9451 31395 [protected]
Rj09gb9451 32100 [protected]
Rj09gb8005 31700 [protected]
Rj09gb8005 31890 [protected]
Rj09gb8005 31230 [protected]
Rj09gc1753 31130 [protected]
Rj09gb8005 31230 [protected]
Rj09gc1753 32270 [protected]
Rj09gc1753 31690 [protected]
Rj09gb8005 31550 [protected]
Rj09gb8004 31940 [protected]

Now we are getting problems in regional transport authority related works.

Sir/madam, kindly look into this matter seriously as do the needful.

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F

forest five

from Kanpur, Uttar Pradesh

Feb 14, 2019

लखनऊ सीतापुर एक्‍सप्रेस वे टोल टेक्‍स नगद जमा तथा फास्‍ट टेेग से भी कट जाने के संबंध में।

गाडी नं- यू0पी0 32 जे0क्‍यू0 5788

दिनांक 30/01/2019
समय- 08.34

मो0नं0 - [protected]

challan of underload trucks - Comment #3351695 - Image #0

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Address: Ahmedabad, Gujarat, 380009

Sir,
I want to complain you but its very strange that from morning im tring above number but lots of try to operater after long ring its dis contected and when i tried to gujarat[protected] /[protected] /[protected] /[protected] /[protected] /[protected] all number are wrong and contact of delhi[protected] /[protected] cant answered.

I hate your department spit on your department.

You are not deserve like other devoloped country... You are fool... You all are educated illiterate... You dont desevre the possitive care from good people of ther world... You all are selfish who only think about theirselves only,

I hate you

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R

Rc Ravi Putrevu

from Nalgonda, Telangana

Feb 13, 2019

At Aganspudi, Visakhapatnam, Andhra Pradesh, toll plaza, high Court ordered not to collect toll... But still they are collecting toll..if people inform them regarding this order, they denied and quarrelling with people... Please look in to the MATTER at the earliest, save people money... Thank you

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Address: 626101

Several loss of human & severe human injuries has been occurred at the above subject. Death occurs at above location.
The attached image shows, direct access to the main nh from both side (East&west) of roads, which is being regular use.
Req. Your experts advise on modification of existing center median.
So, that stop accidents & loss of lives.

G ragul

+2 photos

Feb 12, 2019

Updated by gragumeo Existing Center median structure alteration may pls be considered for safe access & crossing from both sides of NH.

Feb 12, 2019

Updated by gragumeo pls note: It's NH 45-B (Madurai-Tuticorin)

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P

Pravin_jha

from Patna, Bihar

Feb 14, 2019

I wants to drow attention of NHAI authorities regarding worse roads condition between Patna and araria of bihar. It seemed that I am moving on jerky way
I wants to know is there any rule for toll tax?
As I can see toll tax increases Rs 5 every month.
Is there any one to regulate it or every one is enjoying it.
Please stop corruption!

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Address: Kurnool, Andhra Pradesh, 518218

While travelling from kurnool to bangalore, i have encountered amkathadu toll plaza. The toll road is really in poor shape and with out any safety parameter. There is no plantation in between, no safety measures are followed near the u turn, no radius are used on the important junction for highlighting sharp curves, diversion, speed brakers. Road condition is poor. There's are no lights on important junction.

Hope correct give action are taken to facilitate the trevellers.

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Address: Rajgarh, Madhya Pradesh, 465674

The newly constructed 4 lane highway from shivpuri to dewas is good... But the flyover built at biaora indore bypass is so risky and life threatening. The flyover is built with so much turn that several accidents are happening on regular basis. The local authorities has also complaint to the higher level officer, but nk proper solution is provided yet. Please try to provide immediate solution, so that further accidents can be avoided.

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Address: 627007

I have a monthly pass for nanguneri toll gate and i passed through the regular gate. Why i am charged in my fastag account when i clearly showed my pass to the gate person?.

Dear customer,
Your fastag a/c has been debited for rs. 70 for transaction by vehicle tn72aq6980 at toll nanguneri on[protected]t15:33:35. Balance amount in the a/c is rs. 812.75 - hdfc bank ltd.
Warm regards,
Hdfc bank

Please return my money to fastag account[protected].
T. Ilanko samuel

Feb 11, 2019

Updated by Samuel Thiru National Highways Authority Of India [Nhai] — fastag and monthly pass

1 Review
Samuel Thiru on Feb 11, 2019 Mark as Resolved

I have a monthly pass for Nanguneri toll gate and I passed through the regular gate. Why I am charged in my Fastag account when I clearly showed my pass to the gate person? .

Dear Customer,
Your FasTag A/c has been debited for Rs. 70 for transaction by Vehicle TN72AQ6980 at Toll Nanguneri on[protected]T15:33:35. Balance amount in the A/c is Rs. 812.75 - HDFC Bank Ltd.
Warm regards,
HDFC Bank

Please return my money to Fastag account[protected].
T. Ilanko Samuel

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S

SanjitJ

from Mumbai, Maharashtra

Feb 12, 2019

The road between between Chandikhol to Duburi is supposedly a National Highway and goes by the Number NH 53.

However, the road is in extremely bad shape that accidents are inevitable. Daily huge number of accidents occur on this stretch. However most of them are unrecorded.

The road needs immediate repair.

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D

dcvvs

from Ongole, Andhra Pradesh

Feb 12, 2019

I am going to Kavali from nellore we have toll gate at Musunur toll plaza i ask the person if i came back with in 2 hours i had no need to pay again when in return journey, and he said yes.
But after 1 and half hour in came back they collected again for single way and i agrue and came with my family its getting late so i paid it

fastag and monthly pass - Comment #3349941 - Image #0

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dcvvs's reply, Feb 12, 2019

Inconvenience at toll after asking for return journey with in 2 hours and they repley no need with in 12 hours . But they argue and collect again with in 1 and half an hour return journey

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Hi

Today morning i got return travel at seevaram tollgate.
Paid 104rs. Cost is 54rs for return journey.in a return he gave only 10rs.in the traffic i didnt note it. Just now i realised he gave only 10rs.
Lane #4
Plaza: seevaram
Tcname:abi
Validity: 12/02/2019 7:36am

Receipt # 30e8247baf4eb1
Please take necessary action against that person.
Also please transfer the remaining amt to my account.
All toll booth are equipped with cctv cameras. Please check and provide the footage for evidence.

Feb 12, 2019

Updated by Balakumar Baskaran Complaint closed ... balance is given missed in my car itself. Sorry for the inconvenience

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Dr Jayaraman Nambiar

from Mangalore, Karnataka

Feb 12, 2019

Pumpwell circle not yet completed and yet toll is charged. Moreover the tollbooth is less than 60 kms from surathakal toll plaza when the distance between two toll gates should be more than 60 kms KKG

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J

Jaspreet kaur dhanjal

from Ludhiana, Punjab

Feb 12, 2019

Hi,
I want to complaint about the national highway road
Distance from sirhind fatehgarh to khanna, the road is totally broken and it is highly accidental
It is dangerous
Please fix it before it costs someone's life

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Address: Bangalore, Karnataka, 560076

Hi,
Krishnagiri toll has the worst Fastag lanes .. they allow non Fastag vehicles in FASTag lanes ...
please increase the FASTag lanes in this toll..
the guy named Dinesh who allowed these non tag vehicles in FASTag lane, challenged me and told ‘do whatever you want.. go and complain’..
This attitude questions me why should I have to go for FASTag ..
Are you fining the vehicles which come in FASTag witthout tags?

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Address: Dhule, Maharashtra, 424001

Website: Cheif officer of nhai

Complain about dhule maharashtra. Laling chandwad toll plaza.in toll plaza servant is not coaprate with us he abuse my family and act to beat on us use dirty words and he use very guilty languge. Can gase of his photo and style to stand. He was drunk on duty and he is not coaprate with people. He is vary cheap words user. He is not good and able to service of toll plaza.

+1 photos

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T

Tripathi Rahul

from Anand, Gujarat

Feb 12, 2019

I am standing in NH27 from last 1 hour near kalpi (3 km from kalpi towards jhansi).
People are voilating rule by driving on the wrong side.Further aggravating the situation. Please do the needful soon. Source of traffic jam not known to me.Also identify the people driving on wrong side

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Address: 603001

Hello sir/ madam,
We happened to cross chengalpet tollgate today (11.02.2019) around 12.00 am. There was heavy traffic. We see 3 lines merging into one which made us wait for around half an hour to get the pass. There was on one to organize the queues. When we expressed our concern to the employees at tollgate counter, three of the employees were shouting continuously saying go.. Go. Go.. Without any respect.. We weren't even holding the traffic or talking to them rudely. We were only speaking while getting the pass. Which authority gives them the right to treat people with disrespect? Why should we wait, pay the toll fees and be treated like we owe them because of their irresponsible behavior?

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K

Kavin Soni

from Mumbai, Maharashtra

Feb 11, 2019

+1

Recently i was going Himmatnagar to Ahmedabad with my family. there are too much cars in queues on toll plaza near prantij. We wait more then 10 min in queue after that i ask for 3 min rule to guy who sit on toll plaza and he angry on me and using bad word and abused me and misbehaving with my family.

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Road condition of nh-34 is very bad mainly between muradnagar and ghaziabad. Road condition is so much worse that it takes 2 hours average to complete the 10-15 km journey. Road blocked regularly because of its worse conditions. It is worse on rainy days. After raining they just repair it temporarily, and after another rain, the road just disappears. This type of condition of this road is from more than 1 year.

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Address: West Godavari, Andhra Pradesh, 534002

Hello sir,
I am reaching out to you to raise a complaint regarding poor maintenance of toll gate system between cites vijayawada east godavari and eluru west godavari, andhra pradesh. There is no place for ambulance to escape the toll gates and fast tag highly dissappointing in this way.in general the journey on highway must be traffic less. But it's quite opposite.

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Address: Ludhiana, Punjab, 141001

Hi sir

Today, i went to janadhar for office work. My pass had been expired. When, i went for renew. But, my pass not renew due to system not work and your service member guide to me, say to toll collection guy all renewal story and request to him for crossing the toll without pay. So, i request to him and he accepted my request and allow to me for go.

When i returned in evening and again go for renewal. But, not done due to same issue and service guy told me, and tell same story to toll guy, but evening guy has scan my tag and charge me after told the issue, please help.

My car no - pb 10 by 1056
Mob no -[protected]
Ladowal toll palaza

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 351

problem in crossing the road nh703 for school going children

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mismanagement of fastags

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road is in bad shape ( on fly over) between bawal to dharuhera

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miss management at toll plaza @ 12.0 km from karnal towards panipat nh 44

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cheating while collecting the toll

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mayar toll plaza charges extra tall & misbehave

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swiping of cards is not happening fast or doesn't happen at all

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challan of underload trucks

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not answering on above mentioned telephone number

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four way crossing at nh 38 (madurai-tuticorin nh: aruppukottai bye-pass kanjanaickenpatti)

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poor road condition & no safety measures followed

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nh3 flyover at biaora (mp) bypass...

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fastag and monthly pass

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balance amt not given

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allowing non fastag vehicles in fastag lane

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about servant of toll plaza

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unorganized chengalpet tollgate and rude tollgate employees

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dilapidated condition of nh-34 road

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poor service regarding traffic

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unauthorized charges - ladowal toll plaza

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