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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 352

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E
EK VIJAYALAKSHMI
from Coimbatore, Tamil Nadu
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non receipt of infrastructure bond

Address:New Delhi, Delhi, 600017

We have submitted an Application for
Rs.5 Lakhs in Capital gains bonds(Series XIX) through Intagrated Enterprises Chennai on[protected]vide SBI, Kodambakkam, Chennai-600024 Cheque no.121620 dt[protected]...
Till date we have not received the Bonds...
Kindly initiate immediate actions for sending the Bonds, pl..
E.K.Vijayalakshmi &
A.Gunasekaran
PAN: ACIPV8351R & AFJPG0377G...
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S
Sunil Kotambari
from Bengaluru, Karnataka
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fastag sensor not working properly in hirebagewadi, belgaum toll, karnataka

Address:Dharwad, Karnataka, 580008

My name is sunil from dharwad. This is regarding fastag sensor not working properly at ashoka buildcon hirebagewadi tollway on nh4. Making us to wait for 5-10min. Which results into unwanted conversation. Kindly look into the matter. This is the issue with most of the tollgates
This makes lot of people to avoid using fastag.
It might be issue with tag or sensors.
[protected]...
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A
Abhi000666
from Lucknow, Uttar Pradesh
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pos machine issue

I had crossed toll plaza of raksha (Jhashi) on 22 jan 2019 at 5:05 pm,
I had given my credit card to pay toll fees then toll excutive had told me that we not accept card payment only cash,
When i told him to arrange machine then he told me just you take your vehicle side and give paper of vehicle go to atm any bring cash and then take your vehicle paper, who had given right to toll plaza executive to take vehicle paper br...
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P
PrasannaArakere
from Hyderabad, Telangana
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fastag not working / disorganised

Address:560011

I am from bangalore and wish to complaint that the fastag lane at the toll plaza near bangalore airport (Kempegowda) will not be working most of the times.

We feel embarrassed when we are getting visitors from abroad and the fastag does not work. The first impression itself will be bad.

Moreover, other vehicles who are not registered in fastag are also allowed. If they are allowed, then what is the fun in getting...
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K
Kaviyarasu Kailasam
from Bhatkal, Karnataka
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double deduction of toll money

Address:Vellore, Tamil Nadu

I was driving from chennai to bangalore. At pallikonda toll personnel told my fastag is blacklisted while i had 600+ balance.in spite of me telling that i had sufficient balance they charged 85rs in cash and gave me bill (Attached). After crossing toll got message from icici fastag that 85 is also deducted from fastag account for trip no[protected] which is double deduction. Need refund of the money....
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S
saveinvincible
from Pune, Maharashtra
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separate fastag lane always closed on nagpur wardha road highway toll

Address:Nagpur, Maharashtra

Separate fastag lane is always closed on nagpur wardha highway toll near butibori. While travelling to n fro from nagpur wardha highway toll tax near butibori, fastag lane which is created for fast & convinient mode is always closed. Cars with fastag have to go through normal lane through que only. And when asked the reply was "abhi kam chal raha h" and it is all happening under the constituency of transport minister mr nitin gadkari. Kindly...
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M
Mathavanarun G
from Chennai, Tamil Nadu
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incomplete service road

Address:601201

The service road should be not completed so many accident in my area so please immediate action to the complete service road... People are so many problems faced this s road because the sez zone is near by my era evening time heavy traffic in my area because the service road should be not complete i hope my complaint will be understand the highway department thank you......
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A
Arun Garlay
from Jalandhar, Punjab
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fastag valid pass but they took the charges

Address:Ludhiana, Punjab, 141008

This is arun on[protected] near about 8:45 pm. Coming from ludhiana. I have my fastag when i entered car the employe told me system not working give us 125 rs. I told him i have a valid pass and also a paper but he said no. Give me money then you can go and also a security guard said give the money. This is corruption in ladhowal toll plaza. Not fare while i had my valid pass then how could u take. Due to some haevy rush i gave money but...
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D
DR HARENDER SIMAR
from Kota, Rajasthan
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wrong deduction of toll charges from paytm fastag

Address:Hisar, Haryana, 125047

I've valid monthly pass for landhari toll for my registered vehicle hr20aj9759 and recently purchased paytm fastag for hr20aj9759 but is not linked to monthly pass for landhari toll. Today i crossed the toll at 1:11pm through the lane other than fastag lane but amount rs 70/- deducted from my paytm wallet linked to paytm fastag for hr20aj9759. So please refund my rs 70/- into paytm wallet....
+1 photos
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K
kandalakarunakar
from Ongole, Andhra Pradesh
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looting the money at sv puram toll

Hello team,

My name : k. Karunakar rao
Vehical no: tn 70 y 9999

Iam bringing this information to your knowledge, i have passed on sv puram toll on 16/1/19 around 11.31 minutes, as usual “65” debited in my account, i have received a message on 1.52pm
Again i got a message 3.23pm i didn’t pass the toll but amount has been debited “35”, by that time iam in meeting at tripathi (35km away...
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M
Madvaraj Kl
from Tumkur, Karnataka
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deduction of toll amount.

I was returning from banglore to tumkur on18/01/2019.in kulumepalya nelamangala toll at 11 pm as my vehicle reached the tollgate the person inside told that your vehicle fast tag is not scanning so please pay the amount. I payed 20rs amount. When i reached tumkur i say in icici fasttag 20rs amount deducted. So i payed twice in that toll plaza, one by fasttag and another by cash. So what should i do. To whom should i complaint....
+2 photos
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S
Sheth Manan
from Ahmedabad, Gujarat
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non fastag vehicles are allowed in fas tag lane

Address:Vadodara, Gujarat, 390019

We want to register complain for
Baroda to ahmedabad exoress highway, whre non fastag vehiclaes are allowed in fastag line.. Customer care on 1033 number refuse to give email id for the complain. Can share the audi lo visual proof for the same. Kindlybregister complain n provide comlplain id for the same. Kindly guide how to know the progess in complain resolution.

Dr manan sheth
[protected]@gmail.com...
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K
Kashif p
from Bengaluru, Karnataka
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haven't received fastag sticker

Address:560029
Website:fastag

Hi,
Myself kashif have made payment of rs 617 through online portal called insta mojo on 17.10.2018
Payment id mojo8a17005a24099948 and rs.208 with payment id mojo8a17005a24100146 respectively, since then i have been trying to track about the fastag sticker. I have written several email to insta mojo but there was no proper response.
In december i got a call from fast tag team, the no is [protected], this was on december...
+5 photos
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B
bharat_ptu
from Jalandhar, Punjab
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exempt toll in nh/state highways toll plazas

Address:147001

Respected sir
Here with i am sorry to say that some of the-toll barrier under your company violating the order regarding exemption of toll tax from vehicle carrying physically disable person. As per my knowledge a vehicle carrying disable person with disability of more than 40% are exempted from toll tax at all toll plaza under nhai country wide. I am showing my wife disability certificate of more than 80% the operator refuses to...
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K
kammari.srinivas
from Ernakulam, Kerala
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toll charges on 16th jan 19

Address:502102

Dear sir/ madam,
I was traveled yesterday i. E on 16-jan-2019 from nizambad to toopran on nh-44.

As per telangana govt declared 13 and 16 the january 2019 as no toll charges will charge in all toll plaza's
But yesterday they colleting all toll charges without any proper answer
I was crossed indalwai and biknoor toll gates i will attach receipts.
They are saying up to 12.30pm only they are send...
+3 photos
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M
Manoj Kn
from Hyderabad, Telangana
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toll tax deducted twice

Address:Kurnool, Andhra Pradesh, 518001

I was traveling from Hyderabad to kurnool. At two toll booths I paid the tax in cash. Also the same was deducted from my faster tag amount.

One toll gate near jadcherla costed 60 rupees.

Second toll gate at pulled costed 100 rupees

At both places I was asked to pay in cash and so I did and got the receipt for the payment.

Can you check refund the amount to my paytm ?
br...
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D
Divya Mahendran
from Namakkal, Tamil Nadu
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paid in cash but amount deducted from my fastag wallet

On (14th Jan 2019) I paid Rs 80 in cash at Vikravandi toll since the fastag scan was not working.. but after tat my paytm fastag wallet amount is also been deducted.. I also contacted paytm customer care several times but no response.. my query reference number in paytm[protected].. I have attached the receipt below for your reference.. kindly do the needful...
+1 photos
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A
akjain.jaipur
from Jaipur, Rajasthan
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road completely damaged on nh 27 between kota to baran - rajasthan

Dear all, road has completely damaged on nh 27 between kota to baran - in rajasthan from last 2 years. Complained many times but not taken any action whereas company charging toll tax regularly for damaged road. I want to ask from nhai that why are they not taking action against toll company. Why should public give toll tax for damaged roads. Kindly take action immediately....
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V
Vinayak Bhushan
from Delhi, Delhi
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car got damaged on fast tag barrier

Address:New Delhi, Delhi, 110019

My car is installed with fast tag but when i was passing through rohad (Haryana) nh-9 toll plaza from fast tag lane, my car got damaged suddenly by that automatic barrier on my car and right side mirror set broke completely and right front side piller of my car got dent, it is a clear fault of toll plaza employees that were standing there and it could have damaged too much. I have submit. Complaint also about this to there manager and complaint...
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A
Amitshrm306
from Mohali, Punjab
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payment is pending from 1 and half month

Address:160055

I started work with nhai (Fastag department) and i did 1 month work and submitted work on 30 november. Every day i talked with mr manveer and vikas, they saying payment will release today or tomorrow everyday.. I have daily wise recordings of manveer singh. Im totally pissed off with these guys. My pending payment is rs. 51, 600. Kindly help to release my payment....
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