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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 352

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A
Awasthi Sanjeev
from Gurgaon, Haryana
Feb 14, 2019
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Address: New Delhi, Delhi, 110085

श्रीमान जी
मैं संजीव कुमार १३ फरवरी 2019 को एन एच- 9 mayar toll plaza (हिसार के पास) से गया समय 10:14 am
तो टोल टैक्स मेरे fastag द्वारा 70रूपये भुगतान किया गया | फिर मै 13 फरवरी 2019 04:25 pm को वहां से उसी दिन गुजरा तो उन्होंने मेरे से cash 70रूपये लिया जब की मेरे fastag मे पर्याप्त राशी थी| अगर cash भी लेना था तो भी 140 रूपये कैसे ले सकते हैं | आना जाना 100 रूपये है जब मैंने एस बात का विरोध किया तो मेरे साथ बतमीजी करने लगे और गाली गलोच भी किया और कहा की तू यहाँ से सुबह गया ही नही है मैंने massage भी दिखाया की मैं यहाँ से गया हूँ तो एक व्यक्ति तो मुझे मारने की धमकी देने लगा | मैं वहां से टोल चूका के आना पड़ा | मेरा आप से विनम्र निवेदन है की आप उचित कार्यवाही की जाये |
दोनों पर्ची संलग्न की जा रही है |
+2 photos
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    Y
    Yuvakanth
    from Vijayawada, Andhra Pradesh
    Feb 13, 2019
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    Address: Kurnool, Andhra Pradesh, 518002

    This is Yuvakanth with mobile no [protected] In Nannur Toll plaza of Kurnool district doesn't allow us to use cards properly. The team let me wait for 30 mins despite there swipe machines doesn't work. They did tried 3 -4 machines so far. This is of Line no 9. Of course swipe machines of another lines were used too. They finally made us to take paytm from the employee someone.
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      A
      ABC Transport Company
      from Delhi, Delhi
      Feb 13, 2019
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      Address: New Delhi, Delhi

      Sir/madam,
      This to your kind information that our trucks (Which list is mentioned below) was fined because of overload, whereas these all trucks was underload as per nhai's rules & regulations.

      Rj09gb8004 31910 [protected]
      Rj09gb8004 23800 [protected]
      Rj09gb9451 31395 [protected]
      Rj09gb9451 32100 [protected]
      Rj09gb8005 31700 [protected]
      Rj09gb8005 31890 [protected]
      Rj09gb8005 31230 [protected]
      Rj09gc1753 31130 [protected]
      Rj09gb8005 31230 [protected]
      Rj09gc1753 32270 [protected]
      Rj09gc1753 31690 [protected]
      Rj09gb8005 31550 [protected]
      Rj09gb8004 31940 [protected]

      Now we are getting problems in regional transport authority related works.

      Sir/madam, kindly look into this matter seriously as do the needful.
      लखनऊ सीतापुर एक्‍सप्रेस वे टोल टेक्‍स नगद जमा तथा फास्‍ट टेेग से भी कट जाने के संबंध में।

      गाडी नं- यू0पी0 32 जे0क्‍यू0 5788

      दिनांक 30/01/2019
      समय- 08.34

      मो0नं0 - [protected]

      challan of underload trucks - Comment #3351695 - Image #0
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        P
        Perfectc Consultancy
        from Ahmedabad, Gujarat
        Feb 12, 2019
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        Address: Ahmedabad, Gujarat, 380009

        Sir,
        I want to complain you but its very strange that from morning im tring above number but lots of try to operater after long ring its dis contected and when i tried to gujarat[protected] /[protected] /[protected] /[protected] /[protected] /[protected] all number are wrong and contact of delhi[protected] /[protected] cant answered.

        I hate your department spit on your department.

        You are not deserve like other devoloped country... You are fool... You all are educated illiterate... You dont desevre the possitive care from good people of ther world... You all are selfish who only think about theirselves only,

        I hate you
        At Aganspudi, Visakhapatnam, Andhra Pradesh, toll plaza, high Court ordered not to collect toll... But still they are collecting toll..if people inform them regarding this order, they denied and quarrelling with people... Please look in to the MATTER at the earliest, save people money... Thank you
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          G
          gragumeo
          from Adoni, Andhra Pradesh
          Feb 12, 2019
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          Address: 626101

          Several loss of human & severe human injuries has been occurred at the above subject. Death occurs at above location.
          The attached image shows, direct access to the main nh from both side (East&west) of roads, which is being regular use.
          Req. Your experts advise on modification of existing center median.
          So, that stop accidents & loss of lives.

          G ragul
          +2 photos
          Feb 12, 2019
          Updated by gragumeo
          Existing Center median structure alteration may pls be considered for safe access & crossing from both sides of NH.
          Feb 12, 2019
          Updated by gragumeo
          pls note: It's NH 45-B (Madurai-Tuticorin)
          I wants to drow attention of NHAI authorities regarding worse roads condition between Patna and araria of bihar. It seemed that I am moving on jerky way
          I wants to know is there any rule for toll tax?
          As I can see toll tax increases Rs 5 every month.
          Is there any one to regulate it or every one is enjoying it.
          Please stop corruption!
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            S
            Sanjaykr4u
            from Sirsilla, Telangana
            Feb 12, 2019
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            Address: Kurnool, Andhra Pradesh, 518218

            While travelling from kurnool to bangalore, i have encountered amkathadu toll plaza. The toll road is really in poor shape and with out any safety parameter. There is no plantation in between, no safety measures are followed near the u turn, no radius are used on the important junction for highlighting sharp curves, diversion, speed brakers. Road condition is poor. There's are no lights on important junction.

            Hope correct give action are taken to facilitate the trevellers.
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              S
              sandeepyadav_11
              from Jainpur, Uttar Pradesh
              Feb 12, 2019
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              Address: Rajgarh, Madhya Pradesh, 465674

              The newly constructed 4 lane highway from shivpuri to dewas is good... But the flyover built at biaora indore bypass is so risky and life threatening. The flyover is built with so much turn that several accidents are happening on regular basis. The local authorities has also complaint to the higher level officer, but nk proper solution is provided yet. Please try to provide immediate solution, so that further accidents can be avoided.
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                S
                Samuel Thiru
                from Chennai, Tamil Nadu
                Feb 11, 2019
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                Address: 627007

                I have a monthly pass for nanguneri toll gate and i passed through the regular gate. Why i am charged in my fastag account when i clearly showed my pass to the gate person?.

                Dear customer,
                Your fastag a/c has been debited for rs. 70 for transaction by vehicle tn72aq6980 at toll nanguneri on[protected]t15:33:35. Balance amount in the a/c is rs. 812.75 - hdfc bank ltd.
                Warm regards,
                Hdfc bank

                Please return my money to fastag account[protected].
                T. Ilanko samuel
                Feb 11, 2019
                Updated by Samuel Thiru
                National Highways Authority Of India [Nhai] — fastag and monthly pass

                1 Review
                Samuel Thiru on Feb 11, 2019 Mark as Resolved

                I have a monthly pass for Nanguneri toll gate and I passed through the regular gate. Why I am charged in my Fastag account when I clearly showed my pass to the gate person? .

                Dear Customer,
                Your FasTag A/c has been debited for Rs. 70 for transaction by Vehicle TN72AQ6980 at Toll Nanguneri on[protected]T15:33:35. Balance amount in the A/c is Rs. 812.75 - HDFC Bank Ltd.
                Warm regards,
                HDFC Bank

                Please return my money to Fastag account[protected].
                T. Ilanko Samuel
                The road between between Chandikhol to Duburi is supposedly a National Highway and goes by the Number NH 53.

                However, the road is in extremely bad shape that accidents are inevitable. Daily huge number of accidents occur on this stretch. However most of them are unrecorded.

                The road needs immediate repair.
                I am going to Kavali from nellore we have toll gate at Musunur toll plaza i ask the person if i came back with in 2 hours i had no need to pay again when in return journey, and he said yes.
                But after 1 and half hour in came back they collected again for single way and i agrue and came with my family its getting late so i paid it

                fastag and monthly pass - Comment #3349941 - Image #0
                dcvvs's reply, Feb 12, 2019
                Inconvenience at toll after asking for return journey with in 2 hours and they repley no need with in 12 hours . But they argue and collect again with in 1 and half an hour return journey
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                  B
                  Balakumar Baskaran
                  from Ernakulam, Kerala
                  Feb 11, 2019
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                  Hi

                  Today morning i got return travel at seevaram tollgate.
                  Paid 104rs. Cost is 54rs for return journey.in a return he gave only 10rs.in the traffic i didnt note it. Just now i realised he gave only 10rs.
                  Lane #4
                  Plaza: seevaram
                  Tcname:abi
                  Validity: 12/02/2019 7:36am

                  Receipt # 30e8247baf4eb1
                  Please take necessary action against that person.
                  Also please transfer the remaining amt to my account.
                  All toll booth are equipped with cctv cameras. Please check and provide the footage for evidence.
                  Feb 12, 2019
                  Updated by Balakumar Baskaran
                  Complaint closed ... balance is given missed in my car itself. Sorry for the inconvenience
                  Pumpwell circle not yet completed and yet toll is charged. Moreover the tollbooth is less than 60 kms from surathakal toll plaza when the distance between two toll gates should be more than 60 kms KKG
                  Hi,
                  I want to complaint about the national highway road
                  Distance from sirhind fatehgarh to khanna, the road is totally broken and it is highly accidental
                  It is dangerous
                  Please fix it before it costs someone's life
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                    A
                    Anand K Balasubramanian
                    from Bengaluru, Karnataka
                    Feb 11, 2019
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                    Address: Bangalore, Karnataka, 560076

                    Hi,
                    Krishnagiri toll has the worst Fastag lanes .. they allow non Fastag vehicles in FASTag lanes ...
                    please increase the FASTag lanes in this toll..
                    the guy named Dinesh who allowed these non tag vehicles in FASTag lane, challenged me and told ‘do whatever you want.. go and complain’..
                    This attitude questions me why should I have to go for FASTag ..
                    Are you fining the vehicles which come in FASTag witthout tags?
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                      S
                      Shoaib ahemad
                      from Taloda, Maharashtra
                      Feb 11, 2019
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                      Address: Dhule, Maharashtra, 424001
                      Website: Cheif officer of nhai

                      Complain about dhule maharashtra. Laling chandwad toll plaza.in toll plaza servant is not coaprate with us he abuse my family and act to beat on us use dirty words and he use very guilty languge. Can gase of his photo and style to stand. He was drunk on duty and he is not coaprate with people. He is vary cheap words user. He is not good and able to service of toll plaza.
                      +1 photos
                      I am standing in NH27 from last 1 hour near kalpi (3 km from kalpi towards jhansi).
                      People are voilating rule by driving on the wrong side.Further aggravating the situation. Please do the needful soon. Source of traffic jam not known to me.Also identify the people driving on wrong side
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                        S
                        Sneha259
                        from Kangayam, Tamil Nadu
                        Feb 11, 2019
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                        Address: 603001

                        Hello sir/ madam,
                        We happened to cross chengalpet tollgate today (11.02.2019) around 12.00 am. There was heavy traffic. We see 3 lines merging into one which made us wait for around half an hour to get the pass. There was on one to organize the queues. When we expressed our concern to the employees at tollgate counter, three of the employees were shouting continuously saying go.. Go. Go.. Without any respect.. We weren't even holding the traffic or talking to them rudely. We were only speaking while getting the pass. Which authority gives them the right to treat people with disrespect? Why should we wait, pay the toll fees and be treated like we owe them because of their irresponsible behavior?
                        Recently i was going Himmatnagar to Ahmedabad with my family. there are too much cars in queues on toll plaza near prantij. We wait more then 10 min in queue after that i ask for 3 min rule to guy who sit on toll plaza and he angry on me and using bad word and abused me and misbehaving with my family.
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                          S
                          Suyash Bhalla
                          from Mathura, Uttar Pradesh
                          Feb 10, 2019
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                          Road condition of nh-34 is very bad mainly between muradnagar and ghaziabad. Road condition is so much worse that it takes 2 hours average to complete the 10-15 km journey. Road blocked regularly because of its worse conditions. It is worse on rainy days. After raining they just repair it temporarily, and after another rain, the road just disappears. This type of condition of this road is from more than 1 year.
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                            M
                            mohan chaithanya
                            from Hyderabad, Telangana
                            Feb 10, 2019
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                            Address: West Godavari, Andhra Pradesh, 534002

                            Hello sir,
                            I am reaching out to you to raise a complaint regarding poor maintenance of toll gate system between cites vijayawada east godavari and eluru west godavari, andhra pradesh. There is no place for ambulance to escape the toll gates and fast tag highly dissappointing in this way.in general the journey on highway must be traffic less. But it's quite opposite.
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                              R
                              Rajesh Kashyap123
                              from Qadian, Punjab
                              Feb 8, 2019
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                              Address: Ludhiana, Punjab, 141001

                              Hi sir

                              Today, i went to janadhar for office work. My pass had been expired. When, i went for renew. But, my pass not renew due to system not work and your service member guide to me, say to toll collection guy all renewal story and request to him for crossing the toll without pay. So, i request to him and he accepted my request and allow to me for go.

                              When i returned in evening and again go for renewal. But, not done due to same issue and service guy told me, and tell same story to toll guy, but evening guy has scan my tag and charge me after told the issue, please help.

                              My car no - pb 10 by 1056
                              Mob no -[protected]
                              Ladowal toll palaza
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                                Rakesh dhall
                                from Muzaffarnagar, Uttar Pradesh
                                Feb 8, 2019
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                                Pl ask concerned person to give order for repair work on road between rampur bypass to joya.. At many places road is in very bad condition... Also cleaning of drainage point at regular intervals.. Lot of pressure on the road during driving.. Risk of accidents and damage to the vehicles is much especially in night.. I have sent request for it in the past also but no result... Dr r. K. Dhall
                                Mar 09, 2019
                                Updated by Rakesh dhall
                                No action taken so far to repair road between Rampur bypass to Joya...Pl ensure for repair work
                                Mar 16, 2019
                                Updated by Rakesh dhall
                                Patch work for the repair of damage road started 2 days before..still lot of work remaining...expect person/engineer must see the road condition...at many places raw areas are there...require thin layer of tarcol mixed fine grinder pebbles to avoid further damage of roads and smoothing of road surface...I am happy that work is going on.
                                Mar 19, 2019
                                Updated by Rakesh dhall
                                Still thin layer of Tarcoal mixed with thin bajri required at many places...It will smoothen and save it from further damage due to rains and passing of heavy vehicles..Pl take message action immediately with the help of competent engineers...Thanks...Reply...
                                Mar 23, 2019
                                Updated by Rakesh dhall
                                No feedback in spite of submitting complaint and several reminders.regarding N H 24...reply
                                Mar 27, 2019
                                Updated by Rakesh dhall
                                No reply from concerned person to update regarding Nh4 condition between Rampur bypass to Joya..Pl call at [protected] between 11am to 1pm...Dr R.K.Dhall
                                Got no feedback regarding my complaints for NH24 Between Rampur And Joya...Pl see my previous complaints and Do need ful as early as possible. Reply...Dr R.K.Dhall
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                                  Babu Lal Mali
                                  from Singrauli, Madhya Pradesh
                                  Feb 7, 2019
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                                  Address: Chittorgarh, Rajasthan, 311001

                                  Repected sir,

                                  Toady i was going to indore by car no. RJ06- CC-5916 on NH79 nimbahera TOLL PLAZA LAN NO. 3. When i was showing my disability card but they all TALL members don't get my Disability card and also they denied awarness about that card. They told me that govt. Allowe that services but we couldn't affored any kind of card. So plz request to you plz look into the matter and do needful help...
                                  Operator ID:- 2126
                                  TICKET NUMBER :- PHASCB393015A7

                                  Regards:-
                                  Babu lal mali
                                  [protected]
                                  +2 photos
                                  R/sir
                                  rohtak bhiwani road(vill. Lahli to Kalanaur).
                                  Road maintain Dec.2018 but today condition very very bed.
                                  Maintenance properly NH.
                                  Thanx

                                  not accepted my disability card by nimbahera toll manager - Comment #3346042 - Image #0
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                                    H S Mohanty
                                    from Angul, Odisha
                                    Feb 6, 2019
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                                    Address: Cuttack, Odisha, 753008

                                    I own a patch of land bearing kahaitan no.230/496 mouza - bhogara, tahasil - athagarh, dist - cuttack, odisha.in the process of broadening of nh 55 (Old nh42) a portion of my land has been acquired by dhenkanal piu of nhai and structures constructed over my land without payment of compensation. Moreover, a portion of boundary wall of my land has also been demolished in the process of broadening work. Though the matter was brought to the notice of the concerned project director in writing, through his official whatsapp and over telephone it remained unheeded and my issue is yet to be addressed. Kindly resolve.
                                    Ms snehashree mohanty
                                    Mathasahi, tulsipur, cuttack-753008, odisha
                                    Mob: [protected]
                                    Sir my name J karthigueyan I am Exse rviceman I living in gorimedu puducherry for 40 years sir i went out side gorimedu puducherry tollgate they collect tolltax everytime eventough exserviceman were Exempted from tolltax the toll employer behaved in local way and collected tolltax and not giving respect to any ex serviceman
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                                      Kanishk Mishra
                                      from Khandwa, Madhya Pradesh
                                      Feb 5, 2019
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                                      Respected nhai authority,
                                      I am from rewa (Madhya pradesh) 486001. Myself kanishk mishra_ [protected]
                                      I want to ask that what is your duty??
                                      I just want to say in simple manner that you are not doing your duty sincerely.. So because of word limit i conclude myself that the route from kota to shipuri about 115km is the worst#
                                      But the tolls are doing their work by charging rs2 for 1km each.. So please don't eat your own nation...
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                                        jtjignesh
                                        from Mumbai, Maharashtra
                                        Feb 5, 2019
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                                        We generally go to chennai from bangalore and always get stuck at sriperumbadur toll gate as they allow every one in fast tag lane and there is no restrictions. All other toll gates have barricade before entering the fast tag lane to chek the tags but here there is none on asking them they say we cant help it the locals dont listen to us and who will manage this huge traffic
                                        +1 videos
                                        नेशनल हाईवे 27 बारां से कोटा का मार्ग पिछले 1साल से भी ज्यादा समय से खराब है । जिसके चलते यहां आए दिन कई दुर्घटनाएं होती ह। यह रोड पर कई फ़ीट गड्ढे बने हुए ह। जिसकी वजह से कई लोगो की मौत इस रोड पर हो चुकी ह। कृपया इसे जल्द से जल्द सही करवाया जाए।। और जब तक सही ना हो तब तक यह का टोल न लिया जाए।
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