National Highways Authority of India [NHAI] Complaints & Reviews

Gadu to veraval highway is in very bad condition last few months there are no repair in road and some plase repair but repair quality is not good car not run smoothly and in junagadh to veraval highway there are many diversion it is very risky for driving there is no bridge two way and many dewider is breakdown by shopkeepers and restaurant holder
pls resolve this quickly...

I was informed that fastag is not working and asked for cash payment at hiwargaon pawsa toll plaza on khed sinnar expressway. But the fastag had worked fine. Now the toll booth operator smartly added a wrong vehicle number in the toll cash receipt. So i had to pay the toll twice. Please refund my 75 rs i have attached proofs of both the transaction...

My home is located at 63.500 km curve on 705 nh5 near theong, kotkhai, jubbal, nh707 near hatkoti. On 19 dec 2018 at around midnight, a severe accident took place at mentioned curve which destroyed my home badly. My parents had repeatedly requested concerned authorities at the time of road construction to construct the protection wall at this point but the request was always turned down. Three accidents have took place at this point due to...

Sir
M nitish singla
[protected]

Bad behaviour from tol plaza (314011) dharer azizpur toll plaza

Was traveling back from patyala to chd and faced (314011) dharer azizpur toll plaza

Fast-track lane in return journey was slow, and then the tole person was cutting slip from that person in the fast track lane... I tried conversing him regarding this matter and he started behaving very...

I was traveling with my family from kolkata to raipur via bagodar and found the illegal toll tax between dhanbad and bagodar. The local village people (Coral constructions) takes toll tax on the name of nahi and also giving the false recipient. When i enquired nearby shop i came to know that the toll plaza is illegal and they are charging money from all the vehicals. It is also known that local police and administration knows about it and...

Dear sir,
I travelled from chennai to madurai on 23rd dec.in the vikravandi toll plaza, i see in my fastag transaction details, toll has been deducted twice for my vehicle.

I havent crossed the toll and it was double booking by the toll plaza. I returned from madurai only on 26th dec. Hence kindly request you to refund the rupees 50/- to my fastag account.

Toll fastag order #018001_[protected]_00br...

We are on the way to ahmedabad from pali we have a cardiac patient with us. And the road if you travel you will get all things in mind. Why are you charging toll tax if can't maintain the road. Pls check the road between sirohi to ahmedabad. If you can't maintain the roads why the peoples you are working over there. We are very sorry to say the public is not aware and patients are also more suffering.
Regards
Kalpesh jain br...

I was travelling to prati balaji temple yesterday with my family from wakad.in the mid way have faced a toll plaza at "khedshivapur" and there it was mentioned that they have the fastag facility of paytm. I was travelling there by my one month old brand new car and suggested the toll boy that i have fastag in my car, so use that feature. However the toll boy refused that they were not able to detect my fastag and took 90rs for one way from...

This road are very bad to go with them so can you repair that road to get a toll money by customer, so can you inform tender filler of this road i am traveling by nh-27 its condition is to bad to go by this road. You can inform road maintenance person to make them good to help people to travel save to reach his destination. This is nhai highway you to do good work. Thank you...

Hi sir,

This is complaint against anewadi toll naka employess the toll which os on satara road. As we travelling in own car and showed indian navy i card for toll exemption but they didn't gave the exemption and behaved badly with wrong words in front of family members as ladies were there in car. They said we dont know what is armed force or defence all have yo pay. But observed that they give exemption to other private car...

Hello
I have made earlier complaints to put visible accident prone zone and alert signs at the rode below amrutanjan bridge on mumbai pune expressway
Signs for light vehicles and heavy vehicle are also not visible there.
Instead of taking action on this some authorities given permission to install three advertising boards there where in reallity traffic signs should have been installed.
It’s very dangerous turn...

Dear sir/madam,
Here i mention complain again without radium reflector speed breaker..
So many people died here and had so many accident because of not seen speed beaker.. I request to nhai please do something relevant action.. And do needful for us..
I hope that you can do that with this serious action and immediate effect... And find fast solution..
Address is nh no.8 in front of royal plaza, gathaman chokdi,...

Hello, please repair CCTV.. It's consuming to much time if every vehicle driver tells vehicle number..and your employees take too much time to give slip.. Do proper work..sometimes it's emergency but for these guys it's dose not matter...hopefully you do something and become it's better..
Location:Rohtak hisar tollway
Toll plaza name: Madina toll plaza 1
Thanks...

I used to travel pondicherry to chennai using the tollway. Also i am having fastag in my car. Other than pondicherry tindivanam toll, no other toll is having dedicated line for fastag vehicles up to vanagaram.
The dedicated track should be maintained in all tolls and double the toll to be collected from those who are crossing without tag. This should be strictly implemented in all the tolls with immediate effect.
By p i rajarajan...

There is no periodic inspection of toll roads by nhai
Due to which we are forced to pay toll for the bad to poorest quality of toll road.
You can even see big pot holes on toll gate only what to say about the streach of road.
See the condition of toll road from jaipur to gurgaon it is horrible for more than 10 years now.
What is nhai doing on it??

Are you sleeping.
Wake up please and start...

Dear sir/madam,
Here i mention complain again without redium reflecter speed breaker..
So many people died here and had so many accident because of not seen speed beaker.. I request to nhai please do something relevant action.. And do needful for us..
I hope that you can do that with this serious action and immediate effect... And find fast solution..
Thank you..

Awakened citizen
Regards...

Today 28.12.18 i travelled via puzhal to tambaram flyover, on that road their is two toll plaza we’re their. But in surapet toll people who were working are behaving like arrogant and they are blocking the car and sometimes they are hitting and asking the payment. And i really don’t know how government allows such kind of employees to work. Those people are for north india and they even can’t understand our language and just behaving...

I request nhai to upheld the rule of law by removing speed breakers in national highways.
In national highway 206 there are numerous speed breakers between chinthamani and srinivasapura. It is causing a significant problem to the citizens.
The local politics may have laid the speed breakers.
I request you to remove all the speed breakers on the way and make the road convenient to use it....

I travelled across ponnambalapatti to trichy on 28/12/18 at10.15 am on road in my honda amaze car, the toll rate for my car is rs. 95 this is an excessive rate when compared to all other toll in tamil nadu, even this much charges were not there in any other cities. There were no display regarding this rates for information. Here with i have attached the proof of toll paid through my fasttag with id...

The toll plaza at nh 45 surrapattu is not allowing customs department vehicles stating that customs is not allowed here we travel in hired car in order to book smuggling cases and even after showing our gazzetted rank id card they are telling customs is not exempted from paying the toll. We r doing a great service to our nation and all other toll plaza allow us but only this toll manned by illeterate men are not allowing us so pl instruct...