National Highways Authority of India [NHAI] Complaints & Reviews

We find a lot of barricades placed in the middle of the highways across south india. There is no warning sign any where. This poses a great threat to travellers especially in the night. I wonder why there should be a barricade on a highway! Wee almost met with an accident at ambur because of one such barricade. So many vehicles apply sudden brakes just before the barricades causing a waterfall effect on all other vehicles coming behind. Another...

A employee, named gurpreet singh at toll plaza dhareri jattan near patiala-punjab, misbehaved badly with me last night when i was travelling from patiala to chandigarh. He allowed some vehicle to pass threw vip entry which has no barrier and passing parallel to toll plaza without passing threw a lane. When i asked him the reason he bashed on me and told me that i am supervisor here and i will do whatever i want. I asked him if they are vips...

I am a daily commuter passing through manesar toll plaza (Gurugram),. I am daily facing chaos at the toll plaza, it takes approx 20-30mnts to cross the plaza in office ours and when you ask about why so much time is taking, they alway reply rudely and some times abusive.

Though i am usnig tag, still i am facing so much hardship. I am fedup with this toll plaza.

Manish agarwal
[protected]...

I am a serving defence personal. On 06 jan 2019 i was traveling from kanpur to lucknow in my personal vehicle. While passing through nawabganj toll gate i produced my defence id card for exemption of toll tax as per various goi & nhai letters. Denying any such exemption the toll personal forced me to pay the toll tax with use of harsh tone. During argument even they used derogatory comments & remarks. Our pm emphasised on respecting defence...

Last week i travelled from kolhapur (Maharashtra) to bangalore via nh4. I was expecting fast access through all toll plazassince i have a fastag. However i observed that at most of the toll plazas, a spare dedicated counter for fastag customers is not provided. Even the lanes that are designated for fastag, is used by others who don't have privilege of fastag.

I wondered why such horrible mix was allowed nd hence asked the...

माननीय महोदय
जगदलपुर से जैपुर (ओडिसा) की और जाने वाले राष्ट्रीय राजमार्ग 30 पर नगरनार स्टील प्लांट की रेलवे लाइन हेतु निर्मित ओवरब्रिज पर कार्य अत्यंत धीमी गति से हो रहा...

Sir i am traveling to hissar from my car no hr31p9642. While crossing toll of mayar (Hissar) i produced my identity card as i am petty officer of indian navy. When i cross the toll around 1130 on 06 jan 19 i got message that 70/- deducted from my fastag account for vehicle no hr31tp5907 which is not my car number. Kindly refund my money.
Regards
Sandeep malik
Mob [protected]...

With respect, this complaint against highway safety & security.in udaipur (Rajasthan) there is geetanjali medical hospital on main road nh-8 passing by eklingpura, choraha. Our complaint is that, there is no any hospital symbols on main road and no any speed breaker both side of hospital. The vehicles (Trucks) are passes very fast and many accident has happened. Due to this problem, the possibility of accident. We gave information too many...

Hi,

I am balamurugan from chennai. I travelled from redhills to ponneri in nh 16, when i reached l&t chennai tada tollway limited i gave my debit card for swiping single way ticket for 45 rs, the person in the counter told that they dont accept card payment and only cash payment need to be done. As i insisted to accept the card he used abusive language and threatened me to take the vehicle in reverse and all the other securities...

Dear sir / madam,

This is dr srikanth writing to with great regret regarding an unpleasant experience at chennasamudhram toll plaza on chennai bangalore high way.

The incidence took place on 04 jan 2018 at 14:15. Mr rajesh used very unpleasant language when we were paying the toll fees. Mr rajesh gave us the return change as 10 rupees coins which is not accepted in many places.. On requesting to take back the...

Long que and single path for heavy trucks and car at toll of anand for vadodra side for express highway.

Always got late at office due to long que and management is not doing anythi g to ease it

Also it a routine office time need to do anything
And single lane for both truck and car is unsafe

Need to take this seriously or else its veru unsafe to travel by express way...

Dear sir,

It is to inform you that for last six months we are facing challenges in daily commutation from behrampur akbarpur 201009.
1. Very slow work since last 5 months.
2. Unplanned work by nhai? (No road is available from here even service lane is dumped with mud) someday a mishappening will happen with school bus getting into sewage without any doundaries and flooded with mud.
3. School buses (Some...

Sir/mam, my name is nitish kumar and i had filled a form for young professionals post. My concern is all about my interview date because the telecommunication operators are not picking up my phone calls, i've been trying for so long yet they are not responding to my calls. So it's my humble request to you please resolve my problem as soon as possible....

I would like to bring this up to your notice that the slow and heaving moving multi axial vehicles are not following lane discipline on nh44 highways.

I have seen nh patrols (Not sure what they are for) even not bothered to educate these heavy vehicle drivers and impose fine if they failed to follow lane discipline.

This makes fast moving vehicles to slow down and had to over take them in zig zag manner.
br...

I would like to bring to your notice that the purpose of fastag itself is defeated with manual scan at most of the toll plazas (Ex: plaza name: kozhinjiipatti plaza on travel date 30-dec-18). Not only this, the service person is allowing only one vehicle at a time in the entire etc fastag lane by blocking other vehicles outside.
Why can't this be fully automated?
Why only one lane used for fastag at almost all toll plazas? I...

I am a serving air force officer and I was charged toll fee while travelling from bangalore to Chennai and back in a hired vehicle (12 seater tempo traveller) with my family. The duty person was not aware of the rules and argued with me. Saying that only personal car is exempt. This was an issue at each of the toll while on my onward journey, while some of the tolls were aware and honoured the exemption. Some of them did not agree. Kindly...

I was travelling from Pune to Mumbai on the date of[protected].
On Talegoan Toll plaza I was in a non Fast tag lane and paid the toll amount of Rs.230/- by cash for 1 side journey(Bill Attached). After passing the toll I got an SMS that Rs.138/- was deducted from my fast tag account.

1. I want to know why they charged from my fast tag account in a non fast tag lane.
2. I have only Rs.100/- in my fast tag account...

I was charged toll twice within 20 mins and when i asked for the same i was told that it is only one side one entry and i hv to pay toll again

This is not only with me toll plaza people are making fool of everyone

According to nhai toll rules, one does not have to pay toll if they return within 12 hours

Firstly their is no two side option this toll provides and even they are not considering the...

Hi,
I am basically from karnal and working in Gurugram. There is a rule that there will be a gap of 60 km between 2 tolls but in 55 KM there are 3 tolls ie. karnal, Panipat and ghannaur.
One more thing, Why is this ghannaur toll being made ?
They are not doing any work from last 4 year even they have broken down all the roads and chance of accident becomes so much high. I kindly request you to give me the resons for...

This is very unfourtunate that ispite of so many laws by govt of india people r still felling the same problem at murthal toll plaza, these toll people all r uneducated and ill mannerded still people r facing so much problem during transit its to much jam packed with irregullarise way 3lines all together for one toll no one lisen to them
Everyday travellers r facing lot if isuees i have buyed monthly pass also then also no system...