National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir, this is a complaint on behalf of 2 of my friends who fell of their bicycles at bellur cross toll booth on bangalore-hassan expressway. There is a deadly water drainage grill which is parallel, instead of horizontal grill. We had witnessed in 2017 one cyclist fall here as his front bicycle tyre went inside the grill. On 3rd feb 2019, another cyclist friend again fell prey here. Its unfortunate. We cyclists would have done lot of hardwork to build our stamina. But, such fallsa re tuff on us. This time, my friend broje a few of his teeth and his upper lip was cut open.

I honestly request the authorities wake up and immediately change the grill to horizontal instead of vertical.

Full address of the toll booth is here:
Devihalli toll booth at bellur cross on bangalore hassan expressway.

I purchased 1litre water bottle - 35rs.
At highway nest mini
In tamilnadu, chennai, surapet toll both nearby.

When i asked shop keeper he said national highway govt only mentioned to sell all products at high cost.

Is it a democratic country where national highway opens shop and sells high price???

Moreover all products at these shops are greater than mrp amount.

Hence requesting concern department to address this issue at the earliest.

Respect sir
Sir nh123 between uhcha nagla to dholpur construction is going on from last five years. This highway is maximum complete but a bridge on railway in roopwas town was pending, due this a very large traffic jamming created daily in roopwas railway crossing four to five time's during a day. This jamming cleared by help of police and local person of rupbas in minimum two to three hours during each jam. If highway overbridge is complete es soon as possible than a lot of stay time on railway crossing reduced and save burnning fuel by each vehicles (Two wheeler to trucks and bus. And also we protect environment by pollution that exhaust by vehicles. This railway crossing jam length some times is more than one kilometers on each side.
I humble request to you please complete this bridge timely and gives help to save fuel, environment and jamming time.
Thanks
Kc sharma

Toll charges own board vehicles carrying disabled children
Namaste sir, my son has cerebral atrophy and has multiple disabilities including vision loss, paralyzed and unable to speak, we have obtained the govt disability card with more than 90% disability. Toll charges for disabled children like my son cannot drive vehicles at any time, however the recent amendment of toll charge exemption doesnt consider disabled children. Please refer : http://tis.nhai.gov.in/Admin/pdf/[protected]PM08_8861.pdf modification of vehicles cannot be made to children since they need to be completely carried on hand and helped. Like many other parents we request to consider the request to waive off toll charges under honest below conditions 1. Vehicles carrying disabled person with valid govt proof such as car 2. Own board vehicles carrying disabled person fasttag and rc cannot be under minor children's name, but if parents of such children has their own vehicle then they should be considered to get waived if they are travelling with their children. Request your kind intervention to help people in need who are already helpless

The toll plaza situated in between tiruttani & tiruvallur has a separate "fastag" lane. But it is not in operation. The staff always say the facility is not available & ask the vehicle to go through the regular lane. But even in this lane, there is no electronic payment facility available. I have been facing this issue for 3mths when i travel in this route.

There are 2 tollgates between bangalore and tumkur in karnataka state. Passing through both the toll gates is rs 35. But fast tag is deducting rs 20 at each tollgates. This is cheating the customers using the fast tag. Please take appropriate actions.
Also these two tollgates ate very pathetically maintained. It needs 15 mins to cross each tolls even if you have fast tag. I dont understand the use of fast tags lanes in these toll gates.

Dear authority,

I am very disappointed to see very much mismanagement at this toll. Staff behavior is also very rough. The karnal management don't know the nhai rules when i ask them "is these any provision to free toll for 2to3min if toll booth has pack with 1km. They said" these is no rule like this". I wait 30min to cross the toll. It's a harassment for mine by facing this kind of mismanagement.

I request you, kindly take a action for betterment.

Regards
Inder raj
Social activist
Mayur vihar phase 1. Delhi.
Contact [protected]
Date:[protected] at between 4:30pm to 5:15pm.

The local facaulty posted on tolls they use absive languange nd disrespectfull behaviour with car owners they show that they are local and if need they will beat you up. I m travelling on eastern pariferal expressway i entered from bilaspur and exit on chainnsa exit there huge traffic in a single row. Two rows are closed 15 to 20 min taken to cross the barrier.. When i asked there was rule of 3 minutes they denied nd use abusive language and saying you dont know who we are.. Please take action on this type of facaulty and dont post local facaulty on toll

The toll gate at aganampudi, visakhapatnam has been cleared off not to collect taxes by the high court, but still they are levying heavy charges. Kindly look into it!

Misbehaviour of 1 ms lakshmi at the sheela nagar toll plaza is very demeaning. Kindly take strict action as this is not a good precedent. The toll plaza people are not taking 10rs coins and in return shouting, demanding & misbehaving with the customers. Kindly look into both the issues.

Sir road are damage at samay pur flyover via mukrabachok to swaroop nagar.
2, there are one big pot at nh 1 near nagli puna flyover via nagli puna to alipur shani temple
3 road are not level near nala of budhpur village, vehicles are jumped here
4. Divider are fully damage near shani mandir
Sir please take needfull step

Ajay kumar [protected]

Sir,
With reference to above subject, my vehicle no is ap28ta 3513, it is light motor vehicle (Lmv) but at buchireddy palem toll plaza (Section : km 695-to 741.95) in nellore district in andra pradesh, contractors name bscpl, they collected lcv charges, we requested but they had given irrespective response, toll ticket no [protected], dated on 17.01.2019
Hence we requesting take the necessary action plz

Thanking you, sir

Yours faithfully
S. Mahabasha

Complaint about coimbatore by-pass managed by l&t (Nh47)
Length: 28 kms
The toll booths are so badly placed thereby creating more traffic jams than allow smooth traffic. One has to stop at 6-7 toll booth and 2 signals to cover this stretch. They have created toll booths on the main highway to cover all cross roads. This does not satisfies 2 major criteria of making a by pass. It neither allows smooth and fast travel not it helps save fuel. At each toll minimum 5 minutes waiting period is there and during peak more than that.
Please look into this issue immediately as it looks like collection of money is the only goal served by this by pass.
Anoop

महोदय
में ये जानना चाहता हु की g. T road को अलीगढ से कानपुर तक चार लेन करने के लिए जो भूमि अधिगृहण किया जा रहा है तो औधोघिक क्ष्रेत्र के लिए कितने रूपय मीटर वर्ग से निश्चित किया गया है महोदय हमने इस जमीन को खेत के रूप में बैनामा कराया था मगर हक्कीकत में व्हा 5दुकान बानी हुई थी और कुछ जगह खाली थी इसके लिए हमें बाद में a. D. M finnance aligarh के द्वारा निरीक्षण कराने पर हमने 90हज़ार जुरमाना दिया और adm ने उस जमीन को औधोघिक जमीन बताया अपने आर्डर में a. D. M ने विशुद्ध रूप से लिखा है की ये दुकान और खाली जमीन औधोघिक क्षेत्र में आती है ः लेकिन हमें पैसा महोदय खेत का मिला है

While travelling from rajahmundry to vijayawada via nh16, i have found large potholes on roads which have caused serious damage to my car for which you people wont care or it might have lead to fatality and again you people wont care/concern about me.

Already compliant has registered by me at ethakota toll plaza.

I request you to take necessary action for patch works with fine quality which will last for few years.

Please be responsible, take accountability and improve our indian standards.

Hello,
In this days, maintenance for road has been going on from last couple of weeks on vadodara - bharuch (Old national highway -8) near varnama village, they have make two lanes with renovated, but one lane is as it is. So, it is uneven between this road and we are mostly using two wheeler, and it is too much difficult to cross road with highly traffic road.
It is requested you to make hole road renovat once. Even it is highly accident prime zone.

Take its in priority.

Thanks.

On jaisalamer bikaner highway nh11 between chandan and lathi, flyover is not yet completed.. Work is in progress.. But they are still charging toll.. Not only this.. There are other patches also on which work is going on and they are charging toll since a month. I hope strict action will be taken in this regard.. And you will look into this matter.

Sir thank-you for opening this social media for nhai interaction when we travel along trichy to chennai national highway before ulundur petta tool gate that is 202 km toward chennai there is bridge exit gate, i found a vehicles base get affected and fire raised due to low ground clearance and high get depriciated that vehicle no tn 20 cx 7317 i think dated 28.01.2019 night 2200 hrs like this many vehicle get affected please take a inspection please

I was threat to pay toll amount by gundas at porur toll plaza. I raised question why should i pay because there is no common facility at the toll plaza not even a name board for the toll, no ambulance, no barrier, no fasting etc..
But still they collecting toll everyday to ennumber of people. This is my last hope of problem kindly take necessary action.

My car had an fast tag at above toll they collected 90 rs. Up and down. But already my tag collected rs. 60 from my account. (Axis bank) i complainted there they people didn't refunded me they shouted me. My vehicle no. Is kl-08-bq-7031. They did a fraud thing that they given me receipt kl-08-bq-7021. 7021 is an bike his name is sivaraman i here by attaching images. So i need the refund give your replay by mail my mail id [protected]@gmail.com my no. [protected] email.

Road work is not completed from tirupathi to chennai national highway and toll charges are levied to the customer commuting between renigunta and puttur. Road condition is at its worst state and bridge work is not completed. No barricade work is done along the stretch and lot of work is pending. Beside this the toll is being collected. As per rules of nhai, if the road is not completed, toll should not be collected.

In toll ticket it is mentioned as 55.336 kms stretch the toll charges are applicable.in this 55.336 kms, only 40-50% road work is completed and rest is pending for completion.

As as per rules, it is punishable for the operator collecting toll charges without completion of road work. Please take necessary action. Otherwise i will go legal authorities regarding the same. I have the toll tickets available with me.