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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 358

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A
abhishekshivachar
from Bengaluru, Karnataka
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various accidents caused from a road hump/speed breaker in mandya city 571401

Address:Mandya, Karnataka, 571401

Please take necessary action on a road hump opposite to suresh fuel station on bangalore - mysore nh 275 within mandya city limits of karnataka state with pin 571401. The road hump is not noticable for vehicles and there are atlest 40-60 accidents / damages caused to various vehicles and various sufferings to public on daily basis. Treat this as most urgent...
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pchaudhary68
from New Delhi, Delhi
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complaint against fastag system

Address:Bulandshahr, Uttar Pradesh, 203001

Dear sir, it is to state that the services of fastag at your luharli toll, sikandrabad is too poor & need immediate attention. There are following two major problems which customers are facing:
1- barrier is getting opened too late. Sensors are not effective. It is sensing very late.
2- always there is a rush due to ineffective working of staff & ineffective fastag system. We are getting through by taking 20 to 40 minutes.br...
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Biswa Mohanty1
from New Delhi, Delhi
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pipili toll plaza

Address:Puri, Odisha, 752003

Date - 08.12.2018
Time - approx 2 pm
Vehicle number - od o2 an 1164
Dear concern
Here modi govt. Is promoting for cash less transaction and your pipil tool plaza they are not accepting the money with anymode except cash. When i ask them for cash less transaction they clearly said. If you want to cross the tool give cash or else do't cross it. Is this is your achedin???...
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R
Rakesh Mangavi
from Bengaluru, Karnataka
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about local vehicles

Address:Belgaum, Karnataka, 590011

Sir, we are transporting bauxite from maharashtra to hindalco belgaum, here there are 2 tolls, kognoli toll & hatarki toll, since couple of years toll for local vehicles were reduced, we never ever objected to pay, before they used to ask for photo copy of documents of vehicles, which were always available with our vehicles, now hatarki toll plaza, which is 40kms from belgaum towards kolhapur, are demanding for original papers of vehicles...
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N
nag00
from Haldwani, Uttarakhand
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for not accepted 1 rupee coin by nh-2 toll booth

Address:New Delhi, Delhi, 110076

महोदय/महोदया
आपको शिकायत/सुझाव कर्ता यह सूचित करना चाहते है कि आपके द्वारा संचलित/अधिकृत संचालक द्वारा 1 रुपये के सिक्के स्वीकार करने से इंकार किया जा रहा है जबकि टोल...
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S
Sohail Mittal
from Anantnag, Jammu and Kashmir
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timing on ludhiana jalandhar till

Address:Ludhiana, Punjab

It took us 13 mins to get off the toll both and the official says there is no such rules
Have the vedio in proof. If it says on google it’s allowed on google 2:50 mins how can the stop more than hunderd of cars. On 8 december timing 5:50pm. If this rule is not applicable then why wrong indications on google. What’s the exact rule and format. And if we really have some proplems as a youth to whom we should go to. How to expect...
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P
PDhinesh
from Arakkonam, Tamil Nadu
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heavy traffic jam always

Location of issue : 12.7645599, 77.7918006 (Gps coordinates)
(Nh44, tamilnadu rto check post, hosur, tamilnadu)

All the commercial vehicles are stopped on the highway for check post clearance. It is creating heavy traffic jam in nh44 near hosur anytime especially friday evening or long holiday time. As we are improving the infrastructure of the country, kindly address this problem and resolve it as quick as possible...
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S
Sridharan Asuri
from Chennai, Tamil Nadu
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excess charged at paranur toll near chingleput, tamilnadu

Address:603209

Sbi fastag a/c 634a0- vehicle no:majaxxmrkafc82421

On 01/12/2018 i went through the toll at 4.52 pm and the system debited rs.60/-. I returned at 9.32 pm and the toll collected rs.60/- again instead of rs.25/- (Within 24 hours). I have the sms with me for this as well as the earlier date of 24/11/2018 when the toll debited was rs.60/- and rs.25/- on return.

I raised the issue with the toll manager, when i happened...
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K
kishore karuparthi
from Mandapeta, Andhra Pradesh
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radium paint for lanes and radium stickers

When travelling from hyderabad to chennai in the early hours of friday dec 7th on nh16 there is lot of fog and we couldn't see roads. At least on national highways i am expecting some lines should be drawn with radium paint for the separation of lanes and some radium stickers also. Educate people at toll who are collecting money to take complaints from general public about the roads. Also keep feedback machines about the road at each toll...
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V
Venkatesh Kamath
from Bengaluru, Karnataka
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grievance redressal

Address:Udupi, Karnataka, 574105

Dear sir/madam,
I am citizen of katapadi, udupi district, karnataka state. I am whole heartedly thank & appreciate to kaup circle inspector of police for restricting petty trolley shops (Gaadi canteen) form blocking roads which was always flooded by two wheelers all along thenh 66 service road there by making difficult for the people residing nearby. The people (Mostly drunkards) comming to eat at these shops would urinate at nearby...
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S
Srushti Sanghavi
from Ahmedabad, Gujarat
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hour long queue at khaniwade toll booth

Address:Mumbai City, Maharashtra, 400056

I am a frequent traveller on the khaniwade irb surat-dahisar toll road between mumbai to ahemdabad road.
There is always a very long queue on this toll way, and usually about 30-45 minutes long.
Today it was more than an hour long.
This long queue is only because of the inefficient toll collectors. They are not paying attention to the incoming cars, sometimes understaffed, they are chit chatting with one another etc....
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A
apoorv_aug
from Mumbai, Maharashtra
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misbehave of staff at ait, jalaun toll plaza

Website:nhai.org

I crossed the toll plaza and showed state govt id for the pass. Which refused by the lady representative and asked for local fee. Having a long argument, even after taking to mr. Shukla, who refused the exemption for state id but was very rude... I were asked to pay local fee and i gave the money. When i said that i will lodge a complaint and pay, but a guy, with some _indra prajapati with one of his coworker started compelling me to say,...
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H
hardeepmudahu
from Kodar, Telangana
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regarding double toll tax at murthal sonepat toll plaza

Address:131001

R/s

Today on[protected] i paid rs 100 for return journey on 14:38 pm still they have deducted of rs 65 from my fast tag wallet even i did not enter into fast tag lane when i return on the same way they have deduct rs 35 on 16:51pm
I dissucess this issue but ni body want to hear me
You are requested look into the matter

Name - hardeep kumar
Work address - obc bank khubru
Mob no -...
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Address:New Delhi, Delhi

Hello,
On national highway nh 8, gurgaon to delhi highway, just after mahipalpur flyover towards dhaulakua there is some construction work going on, its a underpass from airport side to mahipalpur and contractor m/s gawar construction ltd is doing the work, there is huge bump on the entire width of road which is causing traffic jam every day and night. Its a massive problem past 1 month. Take it seriously and take action immediately...
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We passed through kurukshetra expressway pvt ltd toll from booth number 8 at 11:15 am. First of all, fastag means fast lane tagged vehicles. Two trucks blocked the way and we stood there for 6 minutes 40 seconds, which forced us to go into other lane as there was no scope movement from the trucks. When we moved into the other lane and complaint about the fastag lane issue, the person sitting there was least interested and told i can't help...
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S
shahzeb syed
from Delhi, Delhi
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fraud by toll plaza 2

Address:New Delhi, Delhi, 110025

Respected sir,
It is to inform you that the biggest fraud of the era is going under your nose. "joya toll plaza moradabad" has deducted 65 rupees as toll fee from my account through paytm where as i have always paid the toll fee in cash. The amount was small thats why no one keeps the recept with them but this time i intentially paid the cash and keep the receipt and i am attaching the receipt along with this letter.

The...
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S
sunil sadanand
from Sulya, Karnataka
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fastag nelamangala tumkur stretch

They charge 20 rs each at both start at nelmangala and tumkur. Total 40. It's 35 rs if we pay cash. Lot of vehicles travel this route. They won't accept cash if we have fasttag. What's the point going digital?
Additionally there is no two way option for this stretch.. It's a loss for customers.

Road quality from tumkur to nelmangala stretch is sub par
Please correct this difference....
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V
Vishudh saxena
from Ambad, Maharashtra
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nashik-pune highway incomplete work

Work(4 lane) between the Nashik and Pune is still not complete because of this the people phase various problem and various by-pass are still incomple. So I want you to look at this project.Major bottlenecks are Chakan, Rajgurunagar, Manchar, Narayangaon, Alephata a ghat section just ahead of Rajgurunagar and a small village called kalamb. Honourable Minister should look into this problem because of this incomplete work the required time...
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V
Vinayak Kodolikar
from Mumbai, Maharashtra
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regarding plantation of trees

Its often seen before acquiring land for expanding road more number of trees are cut by that contractor. These contractors told local public as we will plant 3 times more trees after completion of road. But as in practical it is always foolishness to public. Bcoz contractors submit their bills and passed away.
As globally temperature increases due to tree cutting i am requesting you to compulsory plant trees outside boundery as road...
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S
Sharma Bhushan
from Shimla, Himachal Pradesh
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exemption from toll tax ex-servicemen

Address:176061

Sir.

1. I retired from army service in the last year.in last month i was on the way to chandigarh from may place i. E. Palampur (Himachal pradesh). I was in my own car registered in my name.in toll plaza after showing my retired defence personnel identity card i have been charged toll tax.in ministry of road transport and highways gm (Cm) office located in sarita near sv fly over, new delhi letter no nha1/cmu/gma off/exemp/toll...
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