National Highways Authority of India [NHAI] Complaints & Reviews

Address: Osmanabad, Maharashtra, 413601

I am at present serving defence person in Indian Air Force. On 04 Nov 18 arond 1815 hrs I reached Tamalwadi toll plaza 19.360 NH 211(new NH 52) and showed my ID card but he refused and said you are not exempted from toll tax and pay fee first and then go to anywhere for complaint. They are not told their name also I have taken photo of them. This is the honor or respect to defence person in your ministry. What about the toll tax (Army and...

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Address: Chennai, Tamil Nadu, 600067

The fastag lane in nallur tollgate is not working properly. It is used like normal lane collecting cash from all vehicles making the fastag vehicles to wait for longer time than normal. What is the need for fastag lane? We are waiting for more time in fastag lane than normal lane. The vehicles entering the fastag lane without the tag are supposed to pay fine. Why is this rule not being followed? In such cases please remove fastag lane everywhere so that we can stand in the lane with less vehicles.
Poor management.

Nov 07, 2018

Updated by nivetha thirugnanasambandan Nallur tollgate in NH5

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Address: 560077

I have been using fastag issued by icici bank since may 2018. Since lastonth i have faced the problem of my fastag being blacklisted. My bank confirms repeatedly that my fastag is active and has a balance of over 1900 rs in it. But the devanahalli airport toll booth sensors show the tag as blacklisted. I cannot find a way of re - activating the tag as toll booth says it's my banks fault and bank denies anything is wrong. Please help me resolve.

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Condition of national highway 27 is very poor. There are so many very big digs on the road which could lead to bad destruction of money and people. Please take necessary steps to recover this. And also toll booths are also taking taxes which they must not do because of this bad condition. When we were travelling on this route our vehicle was damaged and also it made a wrong image of nhai. So please recover this...

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Address: Junagadh, Gujarat, 362560

Gadu toll plaza has no beriar so we think car is free bcoz a anandiben patel say gujarat toll plaza free. We not ask to pay toll a d pass slowly toll plaza near 2 pm noon date 5-11-18 mr. Vimal and 2 other person run for stop car. We stop suddenly but mr. Vimal break my car mirror. I ask to toll plaza why not have beriar he not give proper ans. Now my car mirror sange pls take some action agn mr. Vimal

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Address: Dhanbad, Jharkhand, 828127

Almost every month i travel by my own vehicle from dhanbad to gaya.
Which is a distance of approx 220 km.
In the distance of 220 km i find 2 toll taxes.
The one which i find in before bagodar the road there is so horrible
It doesn't look like as if it's a toll plaza.
It looks as if some one is collecting money without any reason
On the barhi toll plaza why the people collecting the money does not give the receipt of 12 hours return.
Almost every time i come back within 12 hours then also i am have to pay the full money.
Once i was late by 2 to 3 minutes then also they collected the one way money.
Can't someone be get stuck in jaam for 2 to 3 minutes

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P

Palavesa Kumar

from Chennai, Tamil Nadu

Nov 5, 2018

My fasttag number: MALBM51BLJM532034

Toll amount has been deducted twice from my paytm account(Fastag).

Kindly check and update as soon as possible.

An amount of Rs. 95 is deducted in extra.

why 12 hours slip is not given - Comment #3262245 - Image #0

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Address: Deoghar, Jharkhand, 814112

Website: Grievance Redressal NHAI

Dear grievance redressal team,
This till plaza is on road bhubaneswar to puri in odisha. When paying toll we ask for 12 hour toll ticket, but the staff say only one way and two way toll tkts are issued. It has been publicised by mr nitin gadkari, roads minister that take 12 hour tkt so that if you plan to return within 12 hours then you do not have to pay for two way tkt. Can you please clarify for us, or was the minister's sms message a publicity ploy?
With warm regards
Col k r suraraj
Contact no[protected], mob - [protected]

Nov 05, 2018

Updated by Officer in Charge awaiting your reply please.

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Address: Gwalior, Madhya Pradesh, 474001

Dear sir,
I am Ravi Rajput and live in Gwalior. Matter is that the road condition is very bad from laxmiganj to banmore in Gwalior. There are so many places where road is damaged. Due to this many accidents occur. My bike is also slipped on motijheel tommorow .I think its condition should be better due to it is a part of national highway. Please help us.

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Address: 560029

Website: y auto is not allowed on flyover & auto the toll charger was too high 65 rupees

Dear team what is the problems with you peoples y auto is not allowed on flyover it is not mentioned in anywhere in entrance and when we went on auto the toll charger was too high 65 rupees for auto where car and other 4 wheelers are charges was 45 rupees shame on this kind of rules so stupidly u people are making rules when the road will be same for all the what’s wrong with auto

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Sir, nhai is having a toll at dasna. This very toll is overcharging toll fee everytime from lcv vehicles. They charge 130 (Toll charge for a 10t tyre vehicle). Please pay some attention to this otherwise moving toward hc or sc may be the only solution. This very toll overcharges fee from every vehicle as overcharged. Again a request plz make some permanent solution for the same. Only this toll a plaza which charges high toll fee.
Thanks if you make some solution.

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V

veerseema

from Delhi, Delhi

Nov 6, 2018

As i check the Details Ghaziabad Toll Plaza Shakti Nagar Colony, Hapur Rd, Dasna, Uttar Pradesh 201001, Hapur Rd, Dasna, Uttar Pradesh 201001 this is not a valid toll plaza why the taking toll tax the hear please confirm

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Address: Rajkot, Gujarat, 360005

Porbandar jetpur toll booth - lmv toll charges 90 rs for single journey, too high to afford a rural person. It’s not a metro till both and, also cm vijay rupani also free lmv transitted internal in gujrat via national highway for free of toll.

Before 2 days, they are charging 45 for single journey and instantly raise to 200%.

We seems that that much of vikas not happen to rural areas.

Cc to

Cm office
Cm’s pa
Gujarat consumer forum
Rti

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Hi,
We travelled from bangalore to hyderabad on 3rd november 2018. We are using fast tag to pay tolls. Fast tag is working at all tolls except shakapur toll. Till now more than 7 times we faced issue at this toll. Thay are not having hand scanner also and there sensor never works for us. They are least bothered to improve there scanner also they simply ask people to pay through cash and go. There database also is not updated. We have not registered at any toll, but these guys are saying we need to call bank and register. After facing issue multiple times and after waiting for an hour they are telling about registration. Since my fast tag is works at all tolls except this toll.. The way they mentioned the reason is not acceptable..
Even toll maintained guys also very rash about the people

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Address: Akola, Maharashtra, 444001

Website: Road

Sir, due to diwali many families are travelling on nh6 from nagpur ms to akola. This road is deadly damage from amravati to akola. You are very kindly request please appoint some labours and fill only soil in all pits. This immediate action can save life of many people. I now there might be many difficulties but fill pit immediately with soil can solve the purpose upto some days. Please please please do this sir.

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Address: Kanpur, Uttar Pradesh

On raniakanpurtoll i askfasttagcard then nonhaistaff give information & icicistaff rishi misbehave with me maybe asst. Manager suraj protect rishi &at complaint time on phone call suraj help his friend crosstoll without fee as per his telephonic talk when i present apar of thst when i ask rishi he send me back 2km for photo copy and when i writing complaint then mr suraj (May be asst manager) take my vehicle rc to protect rishi and close the complaint by illegal ways

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Address: Bangalore, Karnataka

I was travelling from bangalore to hosur. At attibele toll plaza, i was passing through non-fastag lane by paying cash for the toll. I have told the operator about the vehicle has the fastag but they collected the amount. I have got a sms saying toll amount is deducted from fastag account.

Please look into this asap. I have all the proof with me to share.

Nov 16, 2018

Updated by Ashokan78 This ticket is not resolved.

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Address: Faridabad, Haryana, 121002

Daily commuters between faridabad and delhi have to cross toll gate at badarpur twice a day. There is absolutely no management at toll gate and situation at fastag is totally messed up everyday at there is only one lane a side and because of no traffic control at gate, every day in peak hours, tag/no-tag cars enter in fastag lane from all side making it very difficult and risky to cross fastag lane. Most of the cars having fastag prefer to pass through other lanes for obvious reasons

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Address: 380008

I have two commercial vehicles, both of the wheels have 6 tire 8.25.20 and the weight flows is just 11950 and 12900 both the weight is equal to the weight of the 8 ton and both the toll difference is one 11950 medium toll debit and 12950 heavy vehicle toll debit but if we fill the toll of 12950, then why not take the weight of 12950 we do not have the right, if we can fill a toll of 17 tonnes, then we should also carry the weight. Just toll of large vehicles us due to the difference of 900 kg is taken, so why be recognized vehicular weight

Nov 01, 2018

Updated by chaudhari insurance मेरे पास दो कमर्सिअल व्हीकल है दोनों व्हीकल में ६ tyre ८.२५.२० के है और वजन में बह सिर्फ ११९5० और १२९०० का फर्क है दोनों ही वजन बराबर ले जाते है ८ton और दोनो का टोल फर्क है एक 11950 का मीडियम में टोल काटता और १२९०० का bade व्हीकल का टोल काटता है पर हम १२९०० का टोल १७टन का भरते है तो हमें १२९०० के ुवार वजन क्यों नहीं ले जाने का हक़ क्यों नहीं है अगर हम १७टन का टोल भर सकते है तो हमे भी वजन ले जाने दिया जाये सिर्फ ७००कग के फर्क में के कारन हमसे बड़े व्हीकल का टोल क्यों लिया जाता है तो वजन ढोने का भी मान्यता दी जाये

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Address: Dakshina Kannada, Karnataka, 575010

The above mentioned nh road which stretches from baikampady industrial estate to the city of mangalore is in utter shambles. The deterioration of the road had started just before the monsoon season. Authorities have shut their eyes and provided no alternatives. We have been travelling on the same road for the past 6 months. Our health condition of vehicles has been reduced. We have to have more servicings on annual basis. Being a part of the tax paying citizen, we have have been paying the costliest road tax and this is what we deserve? I would like the respective authorities to come out and give a time specific deadline for the repair/service of the national highway roads leading to/away from my mangalore city. Being quite for so many days does not mean you have to take advantage of our silence.

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Address: Kurnool, Andhra Pradesh, 518002

Sir the 44 national highway road which is going on flyover ending on gooty road petrol bunk is seeming with the absence of lights where the flyover is about to end and so it will be dark moreover there is a need of 5 lights
Since lights are not there always the college students are taking liquors and laying groups.
So families and tresspassers are in a trouble
So let it be done clear with those lights pls
Eshwar kurnool
Andhra pradesh
[protected]

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Address: 305001

I was going ajmer to Jaipur on 31oc2018 at the toll plaza gegal I had pay toll and I just ask why they are taking so much time in giving toll slip but the operator replied rudely and gave toll silp with abusive word .after some time they are ready to fight and warned me go away from here otherwise they burn my car with me.i want to know the booth oprator are non educated or untrained so they are using abusing languages.i think they need to how to talk with normal person. You can check just recording at toll plaza what happened with me.Please take any action about this complaint otherwise I will file a FIR in realtaed police station.
We are really unhappy after paying money also what service are they providing.

Toll plaza-Gegal(378+800km on NH-08)
Ticket no.-40097A3FA521100
Booth & Operator- 17& 00308
Date& Time[protected]:02

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B

bysanthu

from Chennai, Tamil Nadu

Oct 31, 2018

Dear sir my name santhosh
Bisalahalli manchenahalli hobli gowribidanur taluk chillaballapura district 561211

In village nh 234 road not properly completed and side drains not extend properly please solve the problem

I request 4 to 5 time in contracter but not clear

Please take action
Thank u sir

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 364

exemption of toll tax to defence personnel

fastag lane

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cheating toll booths

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poor condition of nh27

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gadu toll plaza complaint

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why 12 hours slip is not given

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not issuing 12 hour toll ticket

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road condition is very bad from laxmiganj to banmore

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y auto is not allowed on flyover & auto the toll charger was too high 65 rupees

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overcharging of toll fee

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porbandar jetpur toll booth - lmv toll charges 90 rs for single journey

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fastag is not working at nh 44 toll gate shakhpur

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repair of nh 6. from amravati to akola.

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misbehave

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attibele toll plaza collects cash also it's deducted from fastag account aswell

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daily mess up at fastag lane at badarpur

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gvw 11900 & gvw 12990 what difference?

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horrible condition of highway roads in mangalore, dakshina kannada, karnataka.

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road lights on nh - 44

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misbehavior and abusing at toll plaza

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