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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 369

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A
Abhishek RoyChowdhury
from Hyderabad, Telangana
Sep 24, 2018
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Hi - I would like to bring it to your notice that the fast tag lane at Raikal Plaza, NH-44, is always used for all vehicles - both Fastag and non-Fastag users. I've observed it every time I've crossed this toll. This caused unnecessary delays, thus beating the purpose of a prepayment mode to ensure faster pass through.

Here are my recent transactions for my car (AP09BR2307)
Lane Name: Lane01
Date:[protected]:04:13 PM
Lane Name: Lane08
Date:[protected]:34:14 PM
+1 photos
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    S
    Singerdeep
    from Jaipur, Rajasthan
    Sep 24, 2018
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    Address: Chittorgarh, Rajasthan, 312001
    Website: nhai

    महोदय निवेदन है कि दिनांक[protected] को मै अपनी वाहन संख्या rj-09-cb-6651 के द्वारा उदयपुर से चित्तौड़गढ़ की तरफ आ रहा था मेरे वहां में फ़ास्ट टैग लगा होने की बावजूद मुझे नारायण पूरा टोल प्लाजा की फ़ास्ट टैग लाइन में नह जाने दिया गया जब मैने गार्ड को बोला कि मेरे वाहन पर फ़ास्ट टैग लगा है तो भी उसने मुझे दूसरी लाइन के जाने के लिए बाधित किया जब में दूसरी लाइन में गया तो वह मुझे पर्ची काटने के लिए बोला गया जब मैने बोला कि आप मेरे फ़ास्ट टैग एकाउंट से पैसे काटे तो उन्होंने मेरे साथ बुरा व्यवहार करते हुए गाली गलौच की ओर मुझे पैसे देने के लिए कहा तभी वहाँ खड़े खड़े मेरे फ़ास्ट टैग एकाउंट में से भी पैसे कट गए जब वो मैसज मैने उन्हें दिखाया तो उन्होंने मुझसे लिए नकद पेसो की रसीद देने से मना कर दिया काफी देर तक जब मैने उनसे रसीद मांगी तब उन्होंने मुझे रसीद दी ।

    मै अपनी फ़ास्ट टैग बैलेंस का स्क्रीनशॉट व टोल की रसीद संलग्न कर रहा हु आप जल्द से जल्द इस शिकायत को अम्ल में लाने का कष्ट करें

    प्राथी
    दीपक ढिल्लिवाल
    [protected]
    +2 photos
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      I
      Ila Pachauri
      Sep 24, 2018
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      Address: 110092

      Sit, instay in ip extension and my apartment overlooks the newly built meerut expressway on nh 24. The roads have been elevated thus causing lots of disturbance. The residents whose homes face the highway are forced to lead a life full of noise of vehicles and their honking. Please install sound barriers alongside the stretch parallel to mother dairy road.
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        L
        Lohith Kumar Kn
        from Bengaluru, Karnataka
        Sep 24, 2018
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        Address: Haveri, Karnataka

        Respected sir/madam,

        Fastag lanes are not working and at bankapur and chalkere tolls fastag lane was blocked with barigates and manual detection of fastag was done and i was let thru!
        When toll both employees were questioned why they are not opening lane they start scolding us. Please look into this and help us in having smooth flow thru fastag lanes.
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          V
          Veerdevinder Singh Sekhon
          from Chandigarh, Chandigarh
          Sep 23, 2018
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          toll tax against freedom fighters ward card

          Address: Sangrur, Punjab, 148001
          Website: NHAI

          I was travelling from chandigarh to sangrur on 22 september, 2018 from 11:30am to 1:30pm. Two toll plazas near banur and patiala didnt take toll from me as i am grandson of a freedom fighter ganda singh from sangrur. I have freedom fighter card issued by government of punjab. But toll plaza on sangrur-patiala road took toll tax from me. I am an advocate also in punjab and haryana high court, chandigarh. I will take action on the toll authority...
          +1 photos
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          C
          concomplaints
          from Dehra Dun, Uttarakhand
          Sep 23, 2018
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          In spite of paying to and fro rs 95 cash at l&t bpptl sandia to pali section deducted again rs 65 thru my fastag etc ac no 20775413 while coming back operator argued and denied please take n a and generate refund into my account
          Vehicle no rj42ca2851
          Toll plaza name tp02 jadan
          Booth no 9
          Date 22 09 18 where the cash 95 was collected and while coming back check my etc account
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            J
            Jaimin Jadav
            from Ahmedabad, Gujarat
            Sep 22, 2018
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            Address: Bharuch, Gujarat

            Car having no proff for passing toll gate were allowed to pass without paying tall tax. Please check cctv footage of the last gate (S-9) which is revenue leakage of government, even the incharge of the toll tax was not having the id proff when we told him to give his id proff. He was very behaving very rudely with us. Regards you to take strict action against concerned personally. Complain submitted to mr vicky shukla who is an duty incharge vicky shukla - [protected]
            +1 photos
            Sep 22, 2018
            Updated by Jaimin Jadav
            Car having no proff for passing toll gate were allowed to pass without paying tall tax. please check cctv footage of the Last gate (S-9) which is revenue leakage of government, Even the incharge of the toll tax was not having the id proff when we told him to give his Id proff. He was very behaving very rudely with us. Regards you to take Strict action against concerned personally. complain submitted to Mr vicky shukla who is an duty incharge vicky shukla- [protected]

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              A
              abdurokz
              from Hyderabad, Telangana
              Sep 22, 2018
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              Address: Ernakulam, Kerala, 683585

              Due to blockage on drainage high diameter pipe was replaced with this newly constructed c section slabs. But there were 4 new c section slabs placed in the place of old pipe. But they were not maintained proper slope for water flow also other end not joints straightly on canal. They have not contacted kseb for replacing an electric post over there for proper construction of drainage system. Please find the attached pictures for your info
              Location
              Kottai
              Aluva
              Ernakulam district
              Kerala
              India
              +1 photos
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                S
                Sayeda Subiya
                from Belgaum, Karnataka
                Sep 22, 2018
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                Address: Bellary, Karnataka, 583102

                Respected sir,
                It has been three big years that the construction of hospet-ballari highway is taking place (Nh67). It is a troublesome for locals who travel daily or students who study. The road is terrible and eats up much of our time. Also it is more prone for accidents. We would kindly request you to take necessary action to speeden up the process.
                Thanking you.
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                  V
                  Vicky986
                  from Pune, Maharashtra
                  Sep 22, 2018
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                  Dear sir,
                  I was traveling on nh4 near lonavala toll naka i saw two trucks with construction stell rods in open vehicles. neither the police stopped them. it's risky for both four and two wheeler vehicle.
                  On of the vehicle no is mh 14 f7470. you can get footage of the other vehicle from lonavala toll naka timing 11:04am to 11:14am. it's a criminal offence punishable under section 190 (3) of the motor vehicles act, 1988. we request you to look into the matter and direct the authorities to punish such offenders.
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                    M
                    Mr. Hero
                    from Varanasi, Uttar Pradesh
                    Sep 22, 2018
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                    Address: Kanpur, Uttar Pradesh

                    Sir,
                    It is not allow to do advertisments on the wall of national highways and somewhere it is also the mode of pollution.
                    There is so many posters or banners are sticked on the walls of national highways and no any inquiry or investigation ever happened on this.
                    Its my kind request to you, please think about it and take a serious action.
                    Thank you
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                      G
                      Gazal25
                      from Kaithal, Haryana
                      Sep 21, 2018
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                      Address: Karnal, Haryana

                      I visited toll plaza karnal. Mr varinder singh behaved so rudely and used abusive words when I showed him my handicapped quota card and realised me that as m good for nothing he said he cannot give waiver to toll plaza fees for being handicapped
                      I think these types of officers gives a very bad image to our country. Who speak so harshly to their own country people how will they be behaving with other country citizen who use to visit very usually at this toll plaza. I think he should be given proper training about the rules and regulations of govt authority
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                        P
                        Patane shrikant
                        from Nagpur, Maharashtra
                        Sep 20, 2018
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                        My vehicle is registered at 23 km from kognoli toll plaza but my agriculture land is located at 4 km from kognoli toll plaza i have to pass toll plaza for agri reason daily. Kognoli toll plaza people's were not ready to accept agri 7/12 as proof for issuing monthly pass.
                        As we have to go to agri daily we request you to accept agri 7/12 also proof to issues monthly pass
                        Also we request you to clarify 20 km is air or circumferential distance or by road distance is to be considered to issue monthly pass
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                          R
                          Rakesh1585
                          from Delhi, Delhi
                          Sep 19, 2018
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                          Address: Faridabad, Haryana, 121001

                          1 st of all gf toll plaza staff are very rude and stiff and misbehave with public and second tag lane is not be used for tag car, it will be used as normal toll. But when i want to enter in tag lane the toll employee came and put barricades infron of my car i dont know y as lots of car entered before as same case. But when i was asked y they didnt give me any answer and said this lane is not for u. And behave vry rude and used abusive words but when i left the lane he at same tym open barricades. Plz do some strictly action against him
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                            A
                            Avinash Mishr
                            from Ranchi, Jharkhand
                            Sep 19, 2018
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                            Address: 851135

                            Highways (Nh-31) are completely occupied by trucks which are parked on the road from bihat to zeromile length of 4 kms. Many times police was called to clear road but situation remained same. This congestion caused accidents. Pedestrians/ bycles are not safe on the road. Its happening since last six month. No actions taken by police as local authorities are completely inactive.

                            I have complained you hoping that u take appropriate action and make safe for pediatrician and bikers and bucks rider.
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                              K
                              Karthikme012
                              from Bengaluru, Karnataka
                              Sep 18, 2018
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                              Address: 560099

                              The subway at Hebbagodi, bangalore is very poorly maintained and very unhygienic. Especially during rainy season the water gets logged and making it very difficult to pass through. The highway is blocked with barricades and subway is the only access to cross the road. Water logging causes difficulty in the morning when we have to go to office. Kindly treat this complaint with high priority and take necessary action as needed.
                              +1 photos
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                                PavanGC
                                from Bengaluru, Karnataka
                                Sep 18, 2018
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                                Address: Bangalore, Karnataka, 560001
                                Website: [email protected]

                                This is about m/s. Nandi highway developers ltd situated between dharwad and hubli in karnataka on nh4.

                                This is a single (Two lane) road considered as hubli-dharwad bypass.
                                The road is too busy through out day and night and the number of accidents and deaths reported on this road are considerably very high because there is no divider and no fencing for the road.

                                The toll tax collected is too high as compared to other toll plazas on the bangalore-pune (Nh4) highway. For a car/van they are charging rs. 70 as one way toll tax and there is no return ticket as well. Which means we have to pay rs. 140 for a return journey. An image showing all charges is attached for your reference.

                                This is an open loot in the name of toll tax. Without providing proper facilities and a 4/6 lane highway, the consumers are highly taxed.

                                Requesting you to check the toll charges of this toll plaza and take necessary steps to reduce the toll charges. Hope you will do the needful as early as possible.
                                +2 photos
                                Dear sir,
                                there is an "talvad dharm tanta" between vill. pansra and vill. dusani,
                                which is going to destroy our nh 73 using his mud, scrap, wood. there is a lot of dust on the road which disturb the people and cause of skin alergi, eye problem and also break the nh73 after rain,
                                plz take a strict action against it.
                                Vanana -porbandar Gujarat toll plaza not give a toll free monthly pass for residential non commercial vehicles. Why? Change any rules for non commercial ?vehicles.from 1-9-1918 toll plaza vanana - porbanrar not give residential local non commercial vehicles free pass.
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                                  S
                                  sanjiv mason
                                  from Agra, Uttar Pradesh
                                  Sep 18, 2018
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                                  Address: 249403
                                  Website: National hiway authority of india

                                  Dear sir,
                                  I want to log the complaint regarding dig in road. There is many dig in nhai 334 road in roorkee to bhadrabad haridwar (Uttrakhand) highway near patanjali while road is new. Daily many accident happen on this road. Here is huge dig in road. No body bother about it.. All new road is very unplanned and accident prone road. Please do needful.
                                  Sep 18, 2018
                                  Updated by sanjiv mason
                                  dear sir,
                                  i want to log the complaint regarding dig in road. there is many dig in nhai road in roorkee to bhadrabad haridwar highway near patanjali while road is new. Daily many acciedent happen on this road. here is huge dig in road. no body bother about it.. All new road is very unplaned and accident prone road . please do needful.
                                  Sep 18, 2018
                                  Updated by sanjiv mason
                                  dear sir,
                                  i want to log the complaint regarding dig in road. there is many dig in nhai road in roorkee to bhadrabad haridwar highway near patanjali while road is new. Daily many acciedent happen on this road. here is huge dig in road. no body bother about it.. All new road is very unplaned and accident prone road . please do needful.
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                                    A
                                    Ashwin Cherkal
                                    from Bengaluru, Karnataka
                                    Sep 17, 2018
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                                    Address: Dakshina Kannada, Karnataka, 575001

                                    I am from mangalore and the condition of the road nh66, mangalore to surathkal highway is pathetic, infact condition being so worst, toll charges are been taken from us. Kindly repair the roads soon enough. Roads are completely damaged for a stretch of more then nearly two to three kilomiters, if some pregnant lady is travelling by this roads i am sure she will get delivered on this road itself.
                                    Road damaged from khordha to Balugaon on NH 16. so many times people have death.On dated 27/07/2018 i came from khordha to Rameswar on NH 16 at 6 PM i have faced a accident.so why are you not to solve the problrm.
                                    Sir
                                    Please provide speed breakers or speed reducers in Mulbagal town limits. Also provide road dividers.
                                    speed in limit sign boards, reflactors
                                    Please do the needful to avoid accidents
                                    Dasna Toll Plaza is Illegally taking money from people and never give proper slip containing vehicle number.

                                    See this
                                    https://www.facebook.com/photo.php?fbid=[protected]&set=pcb.[protected]&type=3&t...

                                    Proper action is now required.

                                    condition of the road - Comment #3213390 - Image #0
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                                      R
                                      rohith31
                                      from Bengaluru, Karnataka
                                      Sep 17, 2018
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                                      Dear sir/ madam,

                                      I was travelling on the devihalli hassan nation highway (Karnataka) with family on 14 sep 2018
                                      For the 5 rupees chainge toll guy scold me abused me and he was almost ready to beat me (I was paid 100 rs). I am tax payer and also paid toll but for the 5 rs chainge i have taken the scold. Is nhai hiring the rowdies and gunda's to colect the toll??

                                      Kindly consider this as serious compliments and do the needful

                                      Attached the related toll slip
                                      +1 photos
                                      I Work in ESI Health Care under Labour ministry Govt. of Haryana. I travel on NE expressway 3to 4 times going to duty & Back. Please resolve the toll issue as I go for duty & back .I can't pay so much toll as I am govt. employee and travel for my job.
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