National Highways Authority of India [NHAI] Complaints & Reviews

Hi - I would like to bring it to your notice that the fast tag lane at Raikal Plaza, NH-44, is always used for all vehicles - both Fastag and non-Fastag users. I've observed it every time I've crossed this toll. This caused unnecessary delays, thus beating the purpose of a prepayment mode to ensure faster pass through.

Here are my recent transactions for my car (AP09BR2307)
Lane Name: Lane01
Date:[protected]:04:13 PM
Lane Name: Lane08
Date:[protected]:34:14 PM

महोदय निवेदन है कि दिनांक[protected] को मै अपनी वाहन संख्या rj-09-cb-6651 के द्वारा उदयपुर से चित्तौड़गढ़ की तरफ आ रहा था मेरे वहां में फ़ास्ट टैग लगा होने की बावजूद मुझे नारायण पूरा टोल प्लाजा की फ़ास्ट टैग लाइन में नह जाने दिया गया जब मैने गार्ड को बोला कि मेरे वाहन पर फ़ास्ट टैग लगा है तो भी उसने मुझे दूसरी लाइन के जाने के लिए बाधित किया जब में दूसरी लाइन में गया तो वह मुझे पर्ची काटने के लिए बोला गया जब मैने बोला कि आप मेरे फ़ास्ट टैग एकाउंट से पैसे काटे तो उन्होंने मेरे साथ बुरा व्यवहार करते हुए गाली गलौच की ओर मुझे पैसे देने के लिए कहा तभी वहाँ खड़े खड़े मेरे फ़ास्ट टैग एकाउंट में से भी पैसे कट गए जब वो मैसज मैने उन्हें दिखाया तो उन्होंने मुझसे लिए नकद पेसो की रसीद देने से मना कर दिया काफी देर तक जब मैने उनसे रसीद मांगी तब उन्होंने मुझे रसीद दी ।

मै अपनी फ़ास्ट टैग बैलेंस का स्क्रीनशॉट व टोल की रसीद संलग्न कर रहा हु आप जल्द से जल्द इस शिकायत को अम्ल में लाने का कष्ट करें

प्राथी
दीपक ढिल्लिवाल
[protected]

Sit, instay in ip extension and my apartment overlooks the newly built meerut expressway on nh 24. The roads have been elevated thus causing lots of disturbance. The residents whose homes face the highway are forced to lead a life full of noise of vehicles and their honking. Please install sound barriers alongside the stretch parallel to mother dairy road.

Respected sir/madam,

Fastag lanes are not working and at bankapur and chalkere tolls fastag lane was blocked with barigates and manual detection of fastag was done and i was let thru!
When toll both employees were questioned why they are not opening lane they start scolding us. Please look into this and help us in having smooth flow thru fastag lanes.

I was travelling from chandigarh to sangrur on 22 september, 2018 from 11:30am to 1:30pm. Two toll plazas near banur and patiala didnt take toll from me as i am grandson of a freedom fighter ganda singh from sangrur. I have freedom fighter card issued by government of punjab. But toll plaza on sangrur-patiala road took toll tax from me. I am an advocate also in punjab and haryana high court, chandigarh. I will take action on the toll authority...

In spite of paying to and fro rs 95 cash at l&t bpptl sandia to pali section deducted again rs 65 thru my fastag etc ac no 20775413 while coming back operator argued and denied please take n a and generate refund into my account
Vehicle no rj42ca2851
Toll plaza name tp02 jadan
Booth no 9
Date 22 09 18 where the cash 95 was collected and while coming back check my etc account

Car having no proff for passing toll gate were allowed to pass without paying tall tax. Please check cctv footage of the last gate (S-9) which is revenue leakage of government, even the incharge of the toll tax was not having the id proff when we told him to give his id proff. He was very behaving very rudely with us. Regards you to take strict action against concerned personally. Complain submitted to mr vicky shukla who is an duty incharge vicky shukla - [protected]

Due to blockage on drainage high diameter pipe was replaced with this newly constructed c section slabs. But there were 4 new c section slabs placed in the place of old pipe. But they were not maintained proper slope for water flow also other end not joints straightly on canal. They have not contacted kseb for replacing an electric post over there for proper construction of drainage system. Please find the attached pictures for your info
Location
Kottai
Aluva
Ernakulam district
Kerala
India

Respected sir,
It has been three big years that the construction of hospet-ballari highway is taking place (Nh67). It is a troublesome for locals who travel daily or students who study. The road is terrible and eats up much of our time. Also it is more prone for accidents. We would kindly request you to take necessary action to speeden up the process.
Thanking you.

Dear sir,
I was traveling on nh4 near lonavala toll naka i saw two trucks with construction stell rods in open vehicles. neither the police stopped them. it's risky for both four and two wheeler vehicle.
On of the vehicle no is mh 14 f7470. you can get footage of the other vehicle from lonavala toll naka timing 11:04am to 11:14am. it's a criminal offence punishable under section 190 (3) of the motor vehicles act, 1988. we request you to look into the matter and direct the authorities to punish such offenders.

Sir,
It is not allow to do advertisments on the wall of national highways and somewhere it is also the mode of pollution.
There is so many posters or banners are sticked on the walls of national highways and no any inquiry or investigation ever happened on this.
Its my kind request to you, please think about it and take a serious action.
Thank you

I visited toll plaza karnal. Mr varinder singh behaved so rudely and used abusive words when I showed him my handicapped quota card and realised me that as m good for nothing he said he cannot give waiver to toll plaza fees for being handicapped
I think these types of officers gives a very bad image to our country. Who speak so harshly to their own country people how will they be behaving with other country citizen who use to visit very usually at this toll plaza. I think he should be given proper training about the rules and regulations of govt authority

My vehicle is registered at 23 km from kognoli toll plaza but my agriculture land is located at 4 km from kognoli toll plaza i have to pass toll plaza for agri reason daily. Kognoli toll plaza people's were not ready to accept agri 7/12 as proof for issuing monthly pass.
As we have to go to agri daily we request you to accept agri 7/12 also proof to issues monthly pass
Also we request you to clarify 20 km is air or circumferential distance or by road distance is to be considered to issue monthly pass

1 st of all gf toll plaza staff are very rude and stiff and misbehave with public and second tag lane is not be used for tag car, it will be used as normal toll. But when i want to enter in tag lane the toll employee came and put barricades infron of my car i dont know y as lots of car entered before as same case. But when i was asked y they didnt give me any answer and said this lane is not for u. And behave vry rude and used abusive words but when i left the lane he at same tym open barricades. Plz do some strictly action against him

Highways (Nh-31) are completely occupied by trucks which are parked on the road from bihat to zeromile length of 4 kms. Many times police was called to clear road but situation remained same. This congestion caused accidents. Pedestrians/ bycles are not safe on the road. Its happening since last six month. No actions taken by police as local authorities are completely inactive.

I have complained you hoping that u take appropriate action and make safe for pediatrician and bikers and bucks rider.

The subway at Hebbagodi, bangalore is very poorly maintained and very unhygienic. Especially during rainy season the water gets logged and making it very difficult to pass through. The highway is blocked with barricades and subway is the only access to cross the road. Water logging causes difficulty in the morning when we have to go to office. Kindly treat this complaint with high priority and take necessary action as needed.

This is about m/s. Nandi highway developers ltd situated between dharwad and hubli in karnataka on nh4.

This is a single (Two lane) road considered as hubli-dharwad bypass.
The road is too busy through out day and night and the number of accidents and deaths reported on this road are considerably very high because there is no divider and no fencing for the road.

The toll tax collected is too high as compared to other toll plazas on the bangalore-pune (Nh4) highway. For a car/van they are charging rs. 70 as one way toll tax and there is no return ticket as well. Which means we have to pay rs. 140 for a return journey. An image showing all charges is attached for your reference.

This is an open loot in the name of toll tax. Without providing proper facilities and a 4/6 lane highway, the consumers are highly taxed.

Requesting you to check the toll charges of this toll plaza and take necessary steps to reduce the toll charges. Hope you will do the needful as early as possible.

Dear sir,
I want to log the complaint regarding dig in road. There is many dig in nhai 334 road in roorkee to bhadrabad haridwar (Uttrakhand) highway near patanjali while road is new. Daily many accident happen on this road. Here is huge dig in road. No body bother about it.. All new road is very unplanned and accident prone road. Please do needful.

I am from mangalore and the condition of the road nh66, mangalore to surathkal highway is pathetic, infact condition being so worst, toll charges are been taken from us. Kindly repair the roads soon enough. Roads are completely damaged for a stretch of more then nearly two to three kilomiters, if some pregnant lady is travelling by this roads i am sure she will get delivered on this road itself.

Dear sir/ madam,

I was travelling on the devihalli hassan nation highway (Karnataka) with family on 14 sep 2018
For the 5 rupees chainge toll guy scold me abused me and he was almost ready to beat me (I was paid 100 rs). I am tax payer and also paid toll but for the 5 rs chainge i have taken the scold. Is nhai hiring the rowdies and gunda's to colect the toll??

Kindly consider this as serious compliments and do the needful

Attached the related toll slip