National Highways Authority of India [NHAI] Complaints & Reviews

Chalageri toll plaza which is situated on nh 48 near harihara has no dedicated fasttag booth because of which all the vehicles has to stay on line even if you have fasttag. Because of this there is no use o[censored]sing fasttag. Is this logical move? As govt is advertising for cashless transaction and some people like us fallow it but there is no use of fallowing it.

Nh 27 kota to baran
Highway par itne gadde ho chuke hai or road puri damage ho chuki hai
Mera month me 10-15 time aana jana hota hai
Isiliye me puchna chahta hu aakhir kab tak mujhe damaged road ka toll dena pdega
Agar road repair ni ho skta tab tak toll na liya jaye
Kyuki mujhe ye koi ummed bi hai ki road repair kiya jayega or me tab tak toll ni de sakta jab tak repair na ho jaye road
Only 70 rs ka toll hai lakin meri gadi ka allignment mahine me 3-4 bar ho jata hai
Usake 250 lagte hai agar aap toll lete hai phir bhi to mujje mere car repair ka kharcha dijiye

I am complaint about Vijayawada to Hyderabad road maintenance at chillakallu ( at chillakallu toll plaza) under pass is fully damaged it has many pot holes even they don't notice it and also roads are with full of dust which are laid by NHAI which connects the national highway it creates uncomfortable to road users not only them with this problem at gowravaram village and chillakallu bus stand passengers facing the problems, please make them to do their job without our complaints and it also spoils the PM'S SWATCH BHARAT MISSION. .I hope u can resolve it as early as it possible .

Respected Sir,
On the national highway Delhi to Jaipur near Bilaspur chowk(Gurugram) service road ( Jaipur to Delhi side) is damaged very badly due to water logging. The water which is logged on the road is flowing from the petrol pump 'Murlidhar Vijay kumar Filling Station' of Bharat Petroleum. Please take the necessary action against the culprit and repair the road as soon as possible.

Dear sir,

I am resident of district karnal and i travel everyday from karnal to pipli. I have noticed that the conditions of the flyover between karnal to pipli is very bad and it can be the cause of accidents. Most of the flyovers are in really very bad condition specially flyover in shamgarh village and flyover of tarori and flyover of raipur rodan village. I would request you to check the conditions of the flyovers and take necessary actions against the company who has constructed them. There is no barricade to stop the soils on the sides of the flyovers. The soil of the flyovers are getting slipped away and travelling on them is very dangerous. It's my humble request to take necessary actions so that there should not be any mishappening

Dear sir/madam roads from suratkal to nantoor in dakshina kannada district karnataka in very bad condition. We pay for 2 tolls in distance of 9km.in suratkal and nantoor. Situation of kuloor bridge is very dangerous it may fall any time and all the vehicles rub their base of the vehicle to roads. Signals are also working for 120 seconds near bykampady for such pathetic roads no vehicle can pass in 40sec green signal leading to heavy rush of vehicles due to bad roads.
Please cancel licence of toll plazas till repair work is completed. Mr vijay samson is person incharge for these and is not doing the work in the pace which it is required.

Please refer to attached documents to know about my problem. Highly dissatisfied with behavior of staff at dappar (Chandigarh) toll plaza.
Even though my fastag had 1431rs balance, due to sone technical glitch at your end, system was showing as blacklisted.
Also after couple of minutes money was deducted from my account. Even though i explained to staff at toll that i had sufficient balance, he paid no heed and instead talked rudely to me and didn't let me pass. I had to pay manually rs 35 in order to cross. So in short i paid extra, got humiliated and lost my valuable time because of a technical glitch in your system.
As a valuable citizen, i am all in for prosperity of my country but cases like these make me worry about future of country.

Details of all transactions and toll booth number are in the attached screenshots. Hoping to get a resolution.

I would like to bring your kind notice regarding the increasing accidents due to bumps on the both sides of road and heavy traffic congestion across the nh4. Please do the need full in complete the six lane work in this stretch thereby you can save number of lives. No adequate lighting, also contribute to accidents during rainy season. Please help!!

Sir all the roads at tohana to ukalana is broken and no vehicle can pass smoothly at this road at high way no 148B.so many complaints have been lodged but there is no answer.please try to maintain this so that no accident can happen.this stretch is from tohana to moonak also and it expanded to breaks to hand.in between these stretch there are so many broken road and holes are there.condition of The road is worst and no vehicle can ply smoothly.

When i subscribed for fasttag, i was hoping that i would get out of the queues faster than before. Unfortunately, the scanners at the booths are so pathetic that the manual payment lines are always moving fast.
I lost my temper at one of the booths after i was delayed for more than 20 mins. Funnily, the booth attender threatened to blacklist my fasttag as if it some miracle service that is being provided

If you do not know how to use technology in a efficient way, do not make fools of your selves and do not harass the public.

Sir/Madam, toll plaza at Gharonda Karnal, Haryana allows non fastag vehicles to enter fastag lane. I cross that toll plaza almost twice a week. Everytime fastag lane is blocked by vehicles without fastag. I complained about this verbally at the toll plaza but it was of no use. Everytime it takes 15 - 20 mins to cross the toll barrier. The purpose of having fastag is defeated. Kindly look into the matter. Thanking you in anticipation.

Hi sir,

Bharat mata ki jai.

I very frequently travel from gurgaon to mohali. I am using sbi fasttag on my car. I have encountered one issue everytime when i reaches murthal toll. There are emergency lane and 3 fastag lane in murthal but the management of this particular toll is not good. They are using the all the three fasttag lanes as normal lane on this particular toll only. I have not faced this issue on other three tolls while travelling. Also staff who deals with emergency lane and fsttag lane are not good. They talk in very bad language and roughly. There is no purpose of fasttag lane if they will make fastag lane as normal lane. This is a wastage of time for the users. Request you to please work on this directions.

Jai hind.
Tarun gupta
[protected]@gmail.com
[protected]

R/s
I have visited zirkpur from patiala by my car at 12:56:38pm aprx i requested to booth operator no to give ticket for 12 hours i have to return in the evng. But she refused to me saying that their is no ticket for 12 hrs u must by up down or single and single both time i gave me single journey ticket that time.
I also complain at help line no [protected] written on tick but he says this no is for ambulance not for such that complaints u should talk the manger in side toll plaza azizpur but if booths & operators are doing this they are same sides of coin
In this way they are thefting money from public. Kindly do the needful to take action against booth operators and higher authorities of management
Thx
Your faithfully
Baljit singh khurmi
[protected]

Dear sir,

The road from sulur to coimbatore which is nh-181 has not been widened and hence many o[censored]s face heavy traffic jams and fatal accidents occur almost every week due to college students and private buses. The road widening has stoped till sulur air force base and does not connect till trichy road. A portion of only 10 kms remains to be 4 laned. The road goes through sulur and due to objection by some local henchmen in early 2000s the road remains 2 lane. This can be easily over come by a fly over crossing the sulur town. There is more than enough space for road widening which is left unused.

We request you to take action as there are numerous deaths occurring. Please take action to prevent more fatalities in our town as many young boys and women have lost their life to on coming traffic.

Thank you.

Karthik. S

We visited chandigarh from patiala on 20.08.2018. We crossed aziz pur toll plaza nh-7 at about 7.15 am and charges rs.35/- debited to my account as i am having fast tag on my car. On our return journey at 12:12 pm the fast tag machine was reported not in working order. The staff insisted to pay rs.35/- again for return journey. We requested to charge the difference i. E. Rs.20/- being rs.55/- for to & fro journey, but no one was ready to listen and stopped us forcibly, thus unnecessarily harassing the customers and overcharging on the part of toll plaza employees. Keeping in view the harassment to other customer behind us, we paid the amount as demanded i. E. Rs.35/- for return journey vide receipt no. [protected]. Please ensure that no such instance occur in future in case of non working of fast-tag or other machine. The over charged amount should also be reversed in my account already registered for debit.

Yours sincerely
Karan sharma
# 1242 urban estate, phase-2, patiala
Pb 11-bj -2952
[protected]@yahoo.com
[protected]

Hello

We have a new car from the company which has a pre recharged tag card of 300 rs and today when we we were entering faridabad from delhi the superviser didnt accepted our tag and forced us ti pay the amount and that too in such a rude manner. I want to file a complaint they are looting people and that too a complete family.. I an highly agitated by their behaviour someone need to look at this

Dear sir,

We are using fast tag for nh toll naka on nh8. But no seprate line on most of the toll naka from jaipur to udaipur nh 8 and from kishangarh to udaipur via bhilwara. I have travelled from jaipur to udaipur yesterday and found that no seperate line for fast tag user on jaipur, kishangarh and all nh toll naka from kishangarh to uadipur via bhilwara chittorgarh.

After using fast tag we have to wait very long time at toll plazas.

Please look in the metter and arrange to keep seprate line for fast tag user at all nationalhighway toll naka.

Last night i. E24.08.2018 7:40 pm car number hp19e3071. Road maintenance team didnt fill portholes due to that my car tyer blast at philor. On calling to toll, they refused to take liability and told we are not able to help you out. For any doubt or help came back and then contact us. Shame on nhia. Who so ever take rs 120 but fail to maintain the road. Hrassed with this message and irresponsibility of manager.

Sir, at toll plaza uthman, nh62 they are taking rs600/- for issuing the fastag label of car. I think in digitalization the charges of label is much more.
My vehicle is rj24ca4060 & contact nos [protected].
In view of above may i request you to instruct authority to make fastag label in least cost.
As per your instructions what is the charges of fastag label.

The highway conditions are worsened during the rainy season. Effectively there is no road in some of the patches where huge number of potholes has been developed. It has become highly difficult to travel through this road. I am working near pirangut village which is normally 45 minutes drive from chandani chowk. However due to bad roads and heavy traffic jam caused due to pot holes, has increased the time to 2 hours and more than that in pick hours. Pirangut industry is developed, locality is developed in the nearby villages including schools and due to this traffic load has been increased on this road. Please take the road repair activity on urgency.