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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 376

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M
Mairaz Alam Ansari
from Lucknow, Uttar Pradesh
Jul 18, 2018
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Address: Deoghar, Jharkhand
Website: NHAI

I have been shortlisted for the internship at NHAI Deoghar (PIU). I have been contacting them from about last 20 days but still, I am not getting any positive response from their side that when I have to come or what else I have to do there.
They are just referring me to talk to another person.Today dated 18/07/2018 they refused to provide me internship giving me different exuses i.e there is not much of resources available here, what you will do here, there is nothing to learn here etc.
It is quite humble request to the officials of NHAI to please consider this seriously.
This is a point of career of a student.
I am V V Peter. i have invested rupees Thirty lakhs on 31/10/2017. Bond no is
1815614. Distinctive no.[protected] to[protected]. I have not received interest for the quarter April to June 2018 so far.

internship not provided yet. nhai officials are not responding positively - Comment #3160437 - Image #0
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    DK dnsh
    from Jalandhar, Punjab
    Jul 18, 2018
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    Address: Kapurthala, Punjab, 144602

    RCF Kapurthala, a leading manufacturer of railway coaches having 7000 employees, situated on NH-703. When the vehicles ( personnel and load carrying) coming out from the factory to NH there is large density of be on the road. Resulting in major accidents, casualties. Can be verified in leading newspaper. Sub road or flyover or appropriate alternate may be given. An early response is highly appreciated.
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      S
      sheen v a
      from Bengaluru, Karnataka
      Jul 18, 2018
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      Address: Thrissur, Kerala, 680685

      Sir
      I am living in Kerala sate - Thrissur District- Mathilakam P.O, Pin 680685, Mathilakam Grama panchayath Pappinivattom village.

      For the development of National highways taking land acquisiation my house and land is marked area. survey No 73/11A, 73/11B .
      I am fully co operate with the authority but it was my dream to costruct a house and living with my family together. I believe rest of my life I can't be reconstruct a house if it is demolished for highway.

      So with alll the respect I beg for really apt compensation or re habitation not for me but all others, so may are looking beyond what the next - they are poor pupil.
      I expect a positive reply to me

      Albert Sheen
      Vadayil House,
      P..O Mathilakam,
      Pin 680685
      Ph: [protected]
      [protected]@gmail.com
      National highway 353E from chimur to warora is under construction. Quality and management is so poor that because of rainy water it is not drivable.. optional road they are providing is so muddy that all cars are sliding.. two wheelers can not cross the distance.. heavy trucks are getting stuck in uncompressed soil..
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        H
        Haveliroad
        from Vadodara, Gujarat
        Jul 17, 2018
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        Address: 380026

        NExpress way No 1 Vadodara to Ahmedabad.

        My Car No : GJ 1 KR 6856 / Ac No : [protected]
        Date of Travel : 16th July from Ahmedabad to Vadodara
        Time : 19:23 Amount deducted Rs.105

        Again Time 19:41 Amount deducted Rs.105

        Amount Rs. 50 deducted twice though single entry. Time 19:59 at Vadodara Toll
        Again amount deducted Rs.50, time 20:41.

        Must be refunded 105 +100 to my account.

        Most of the time Fast Tag system is not working and manually have to operate which leads to errors in deducting amount.

        Very poor performance even after paying advance money.
        Solve the traffic beetween kamrej to pipodra
        And pls provide police force on kamrej to kim national highway
        So no one can drive wrong side
        Than easy to go who is drive right sife
        Sir,
        [censored]al Thote cont no.[protected] my complaint is i have a fastag card with balance but after that they extortionately charged money from me. i faced same problem continuously. i talked about that with toll manager but he is not listening and misbehaving with me.
        please help me to stop this kind of hooliganism.
        thank you
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          P
          Piyush-Somani
          from Mumbai, Maharashtra
          Jul 17, 2018
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          Address: Nashik, Maharashtra, 422013

          Situation of the NH3 at the entrance of Thane and Mumbai has become very pathetic. Now it takes minimum 3 hours from Shahapur to Mulund and same to return. Distance is less than 50kms . Contractor doing the job for MMRDA has done absolutely nothing in last 5 years and the important Kalyan Bhiwandi bypass flyover is incomplete from last 8 years. Even after paying ₹3 per km toll on this road, we don't have the infrastructure. Many senior Politicians and Bureaucrats also travel on this road, but it seems no one is able to do anything about the road condition and the traffic snarls
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            P
            from Mumbai, Maharashtra
            Jul 21, 2018
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            Address: 411044

            Hi,

            We are facing some issues due to street lights not installed/working on NH 48 between Chandani chowk to dehuroad. The whole road does not have enough street lights.
            It is almost impossible to drive in rains.
            Even the roads are uneven at some places but the street lights are the more trouble some as it is impossible to drive and see during rains with the lights from the vehicle from the other side of the road in your eyes.

            Will upload some photos of the same if possible.

            Request you to please look into the matter.
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              J
              Janbaj Khan
              from Noida, Uttar Pradesh
              Jul 17, 2018
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              Address: Agra, Uttar Pradesh
              Website: NHAI

              When I passing jajau toll today 17/07/2018 12:20 A.M. from Dhoulpur to Agra fastag lane was not operation but fastag amount was deducted amd the toll man has charged again toll by telling the fastag is not working Pl resolve my Complaint as soon as possible because Fairness is in our country is much expected
              So pl resolve my complaint and take action against Toll man and Toll authority
              Find Attachment as below.
              Thank You.
              +2 photos
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                I
                Issac Ebibanish Issac
                from Chennai, Tamil Nadu
                Jul 16, 2018
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                Address: Chennai, Tamil Nadu, 600020

                Hello sir this is Issac EBIBANISH from Chennai.i have a Paytm account for Fastag 15.07.2018 day i went ranipet from Chennai OK when i am crossing know first time 55 rs automatically debited after evening again i cross the toll 25 debited but that toll person asking 55 rs i said i have Fastag account so automatically debit from my account but he's fighting with me and another 2 toll person came all are very rude after that i gave 55 rs i got a receipt but that receipt no date no Car number please take a action i send u all photo thank u sir
                +3 photos
                Jul 16, 2018
                Updated by Issac Ebibanish Issac
                Toll name chennasamuthram
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                  V
                  vinothl2k
                  from Chennai, Tamil Nadu
                  Jul 16, 2018
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                  Address: Chennai, Tamil Nadu

                  Respected Sir/Madam,

                  The NH 45 is the important road of NHAI which connects Chennai city with southern districts of Tamilnadu, since it is only a four lane road at present and also due to expanding chennai population and lots of vehicles plying towards southern districts and lots of IT companies and Educational institution are present bewtween chennai and chengalpet, the road become heavily congested and requires an immediate expansion of atleast 6 or 8 way lane from the present four way lane, considering the heavy congestion NHAI immediately contact the State and Center government to expand the part of NH45 road between perungalathur to chengalpet with a 6 or 8 Lane immediately and build 6 lane flyovers in the important junctions inbetween perungalathur and chengalpattu, kindly NHAI act on this and prepare a DRP immediately
                  - request from the public
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                    P
                    prathap451
                    from Hyderabad, Telangana
                    Jul 16, 2018
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                    Address: Chittoor, Andhra Pradesh, 517520

                    Today dated 16/07/2018 5.30 pm at Indian opposite to Oil petrol bunk, near airport, Ranigunta. i was hit by road as road was miss level by half foot for length bout 10 meters along the road length. I have these photos also. Due to the accident my scooter body gets damaged and i was little injured by luck. The thing bring to the notice is the height of the misslevel or as captued picture is more height then the Speed Breaks, as scooter hits directly and is located near to middle of the road. At the time of accident the Highway petroling police car was there but they simply escaped from there. Immediately i have called 100 police central office to conway the information for corresponding authority. Lately corresponding officer called me, i said him look at the situation and make the precautions which even small indication about the danger place is not there(No control over vehicle speeds and not indication about the miss level).he also told me that he observed the accident but the problem with highway authority as the same situation is there from last 6 moths but officer is monitoring from the last 2 months. No one is caring his complaint and so no use of complaining. i have hear many voices there is the regular situation of skidding or accident at that place for new riders. Even there is tollgate near by the place.

                    I did not know why no one is working for things to avoid accidents not by mistake but happening due to the road. This is very worst situation that the citizen facing even we are paying road tax, toll charges.

                    Please kindly provide me the way to complain against the highway authority with proofs that i have to prevent life lost by mistake of contractors or authority or government. Also provide me the corresponding representatives contact details for further communication or followup.
                    +1 photos
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                      K
                      k v raghava reddy
                      from Visakhapatnam, Andhra Pradesh
                      Jul 15, 2018
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                      When I was travelling through rajahmundry and kathipudi I faced a huge difficulty to drive the car as entire highway from rajahmundry to kathipudi is badly damaged due to a simple rain. I never saw a national highway ruined this bad and there are no railing in between roads and the light used to flash in my eyes and created inconvience for me and other car driver
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                        N
                        nkssarts
                        from Kota, Rajasthan
                        Jul 15, 2018
                        Jul 9, 2023
                        This thread was updated on Jul 9, 2023
                        Resolved
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                        Resolved

                        Address: Gwalior, Madhya Pradesh, 474009

                        Sir,

                        It was Gwaliot toll of jhansi Agra express way. Toll staff was very misbehaving and non moral ful conduct too.

                        While saying We will complaint to Manager. Toll staff said, he is not here, sleeping somewhere.
                        And also said, everything is written behind your ticket. You can complaint. Kuch ni hoga...

                        What kind of service is this ??

                        Then I went to washroom . Dirt everywhere, no water, no light, bad odour. I clicked photos and moved.
                        Nov 13, 2019
                        Complaint marked as Resolved 
                        Kindly educate the staff. Provide them proper training. Company didn't contact. It's shameful. There is no response since a long time. I demand the written apology from the particular toll plaza.
                        Nov 13, 2019
                        Updated by nkssarts
                        Kindly educate the staff. Provide them proper training.
                        Company didn't contact. It's shameful.
                        There is no response since a long time.

                        I demand the written apology from the particular toll plaza.
                        In toilet staff has no manner . He was allowed men to go in women washroom .and also take money from here .
                        The toilet at kalaparru, Ap Toll Plaza has not been clean fPlease clean it up and make it available to people. If the company does not have time, hire an agency to maintain daily cleanliness
                        HI

                        I'M suresh. Today im traveling to Coimbatore (Tamil Nadu).Karumathampatti toll plaza toilet not usable . This happened last 1 month. Kindly resolve the issue ASAP people are very struggling

                        cleaning of toilets and misbehaviour of toll staff - Comment #4113840 - Image #0
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                          K
                          Kb Prajapati
                          from Nagaur, Rajasthan
                          Jul 15, 2018
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                          Address: 323022
                          Website: Google

                          Vimal prajapati going to udayapur then return time nearest dabhi on the N.H.27
                          Accident on 15 July 00.20 am
                          Accident condition have road bad (गडा हो रहा है।) that point have many accident so please improve road condition new road
                          My car tyre break on this bad road
                          मे विमल उदयपुर से कोटा आते समय मेरी गाड़ी जो वेगनार डाबी बुन्दी राजस्थान के समीप N.H. 27
                          रोड पर इतने सारे गडे है की मेरी गाडी का आगे का टायर फट गया जिसके कारण मेरी गाडी फलट गयी जिससे कारण मेरी हाथ की नशे कट गयी, और मेरा और मेरे साथ मेरे तीन भाई बहीन थे जो उनको भी चौट आयी है। उसी समय हमने N.H. emergency no. पर भी फोन किया पर किसी ने भी फोन नही उठाया, तथा 108 पर भी फोन नही उठाया, जिसके कारण हमे कई परेशानी उठानी पडी,
                          इस जगह बहुत सारे accidentहो गये
                          आप से निवेदन है की कृपया जल्दी जल्दी रोड के गडडे ठीक करे ताकी आगे किसी को परेशानी नही हो
                          +9 photos
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                            S
                            Subrato Dutta
                            from Bolpur, West Bengal
                            Jul 15, 2018
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                            Address: Birbhum, West Bengal, 731101

                            The condition of NH-14 near our college (BIRBHUM INSTITUTE OF ENGINEERING & TECHNOLOGY) is so poor and it became dangerous too for the transportation. All trucks and heavy-duty vehicles also pass through this due to poor condition these vehicles might disbalance. This isn't safe.
                            Kindly request you to pay some attention and take necessary action as soon as possible.
                            +8 photos
                            +1 videos
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                              N
                              nvats429
                              from Panipat, Haryana
                              Jul 15, 2018
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                              Address: New Delhi, Delhi, 110086

                              Hi concern

                              This is to address you all towards a very important aspect of your business in India. We are the victim of misbehaving of your tool Teller person here at Agra mathura tool booth near at baad mathura.

                              This is a very serious issue .we pay tool tax and take misbehaving way of working why ? We are citizen of India not outside india.

                              Kindly look this matter seriously to get rid of this on priority basis these employee harm your esteem in peoples

                              Thanks
                              Nitin Sharma
                              [protected]
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                                S
                                Subramanian Shanmuga Kandha
                                from Coimbatore, Tamil Nadu
                                Jul 15, 2018
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                                Address: Coimbatore, Tamil Nadu
                                Website: NHAI

                                The so called toilet at Sulur Toll is in horrible state with stinking and no water. My female kid of 5 yrs age had to undergo a pathetic experience on 14 July. They are fleesing money from the public but not providing the basic facilities. should I have to report to Niton Ghatkariji for action?
                                Dr.S.K.Subramanian
                                Salem 636005, [protected]@outlook.com
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                                  xamagar
                                  from Delhi, Delhi
                                  Jul 15, 2018
                                  Mar 12, 2023
                                  This thread was updated on Mar 12, 2023
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                                  Address: 124517

                                  Sir, I am from Ismaila which is in free range of Rohad toll tax.

                                  I purchased a second hand car 2009 model from delhi. As this model is less than 2010, RC for this can not be tranferred to Haryana state.

                                  But Rohad toll is not accepting this case and charging me toll. I already provide them SDM letter, tehsildar letter to state that I own this car.

                                  But still they are not agree.

                                  Can you please help to provide some way ?
                                  Rohad toll plaza deduction made double from my fast tag 120rs please refund

                                  toll tax rohad sampla haryana - Comment #4093177 - Image #0
                                  toll tax rohad sampla haryana - Comment #4093177 - Image #1
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                                    Bilman R Momin
                                    from Imphal, Manipur
                                    Jul 14, 2018
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                                    Address: West Garo Hills, Meghalaya, 794001

                                    I was travelling from Tura to Shillong last week. When reaching to Toll Plaza NHAI, I paid the money and charged Rs 70 in place of Rs 65. Today while I was returning, I paid them intentionally Rd 60 and told them they had charged Rs 70 a week before. They were not listening to me and did not open the gate and were insulting me. I told them that I will not pay extra . Please do not harass the public unnecessary
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                                      V
                                      Vaibhav Badsheshi
                                      from Vasai-Virar, Maharashtra
                                      Jul 14, 2018
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                                      I travelled on NH 50 from vijayapur to hospete to and fro on 11/07/18 and 12/07/18 there were many speed breakers specifically between kushtagi and hospete which were very unscientific without any sign boards, no illumination, no white paints at least half feet tall and wide..how do one know of these speed breakers on the speed specified by highways? Very unethical highway. Please check
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                                        drpradeepjain
                                        from Varanasi, Uttar Pradesh
                                        Jul 13, 2018
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                                        Address: Jhansi, Uttar Pradesh, 284001

                                        I used yesterday fasttagfor payment at toll plaza MUNDIYAR
                                        between Kota( Rajasthan) to Jhansi( UP)
                                        At there fasttag line was closed and when my car came at other line then toll tax collector askedme to pay toll 80 Rupees in cash so I have paid in cash but after about 4 hour later i got a massage of fasttag axis bank to cut 80 rupees for fasttag
                                        Please return my 80 rupees in my fasttag acount and do appropriate action against toll plaza .
                                        My details
                                        VEHICLE -MA3EWB62SJD466882
                                        MUNDIYAR
                                        12/07/2018
                                        T-13:47:49
                                        UP93BC4374
                                        +1 photos
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