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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 9, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 374

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Address:Mohali, Punjab, 140301

On nh21 kurali bsc and c toll plaza, kurali, punjab. I have been travelling here for now quite sometime and everytime instead of empty fastag line they make you stop before the line starts on barrigades and let the vehicles pass one by one i. E for eg if there are two vehicles in front of me they will stop all 3 before barrigade then clear one until it crosses the other end of toll then they open the barrigade for the next one taking more...
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Luvpreet Bawa
from Udaipur, Rajasthan
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complaint about collecting toll fees after passing notified time limit

I, Lovepreet Singh traveling through Jaipur to Bathinda on NH 52. I’m reached at toll plaza names J R TOLL ROAD PROJECT, Tantiawas Toll plaza at 7:09pm. They taking so much time on toll point.when I was reached the point the time limit declared by NHAI Was crossed.then I say about rules then the person on point say there no rules for us and asking me for payment. When I refused to him he fought with me and says u can do my complaint.what...
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S
shashan21
from Mumbai, Maharashtra
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very bad condition of nh 66

Address:402107

Dear Sir, i just want to bring in front of you the very very bad condition of NH66 from pen to wadkhal this is around only 7 kilo meter road it hardly takes 10 to 15 mins to reach from pen to wadkhal .But now in rainy season it takes around 45 mins to reach from both side . The making of road quality is the worstesst no proper tar used while making the road in the first two days for rain the road has been washed out.And now thousand of pot...
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U
Uttam7
from Raipur, Chhattisgarh
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complaint to dhank toll plaza, pithora, 493551 ( c. g.)

Dhank toll plaza is ex.servicemen ( Ex. Army) take toll tax from showing ID.
They not following rules for the government.

Showing a Id card in toll plaza but they are take a toll tax. They asked your are pay the tax.
I repeat Please take a fix this complain.

Location - Dhank Toll Plaza
NH53, Dhank, Chhattisgarh 493551

https://goo.gl/maps/AWiXhYqc32P2...
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N
Niranjan Agarwala
from Kolkata, West Bengal
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problems at toll plazas

Address:Darjeeling, West Bengal, 734001

Sir I m from Siliguri west Bengal
Sir we are facing problems at toll plazas between Kolkata and Siliguri.
1.The condition of road between one plaza to another is very poor so many ditches on the road causing breakdown of vehicle getting financial losses

2.The distance between one toll to another is about 50k.m.sir is it correct as per law.

3.The plaza S hired some extra person who are looking...
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V
Vishal Lotia
from Patiala, Punjab
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fastag lane mismanagement on nh7

I m going from bhawanigarh to chandigarh on nh7 on 18-7-18 . fastag lane management near bhawanigarh toll was good but after that on two consecutive tolles near Patiala and zirakpur there was no management on fastag lane, non fastag vehicles also going from that lane .according to rules non fastag vehicles should have to pay double toll fees but the staff on that tolls nethier care about the fastag lane nor the rules. It was very disapointing......
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M
Mairaz Alam Ansari
from Lucknow, Uttar Pradesh
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internship not provided yet. nhai officials are not responding positively

Address:Deoghar, Jharkhand
Website:NHAI

I have been shortlisted for the internship at NHAI Deoghar (PIU). I have been contacting them from about last 20 days but still, I am not getting any positive response from their side that when I have to come or what else I have to do there.
They are just referring me to talk to another person.Today dated 18/07/2018 they refused to provide me internship giving me different exuses i.e there is not much of resources available here, what...
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D
DK dnsh
from Jalandhar, Punjab
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accident prone area, need subway

Address:Kapurthala, Punjab, 144602

RCF Kapurthala, a leading manufacturer of railway coaches having 7000 employees, situated on NH-703. When the vehicles ( personnel and load carrying) coming out from the factory to NH there is large density of be on the road. Resulting in major accidents, casualties. Can be verified in leading newspaper. Sub road or flyover or appropriate alternate may be given. An early response is highly appreciated....
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S
sheen v a
from Bengaluru, Karnataka
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beg for apt compensation for land acquisition reg

Address:Thrissur, Kerala, 680685

Sir
I am living in Kerala sate - Thrissur District- Mathilakam P.O, Pin 680685, Mathilakam Grama panchayath Pappinivattom village.

For the development of National highways taking land acquisiation my house and land is marked area. survey No 73/11A, 73/11B .
I am fully co operate with the authority but it was my dream to costruct a house and living with my family together. I believe rest of my life I can't be reconstruct...
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H
Haveliroad
from Vadodara, Gujarat
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twice deduction of charges

Address:380026

NExpress way No 1 Vadodara to Ahmedabad.

My Car No : GJ 1 KR 6856 / Ac No : [protected]
Date of Travel : 16th July from Ahmedabad to Vadodara
Time : 19:23 Amount deducted Rs.105

Again Time 19:41 Amount deducted Rs.105

Amount Rs. 50 deducted twice though single entry. Time 19:59 at Vadodara Toll
Again amount deducted Rs.50, time 20:41.

Must be refunded 105 +100...
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P
Piyush-Somani
from Mumbai, Maharashtra
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poor condition of nh3 at mumbai entry

Address:Nashik, Maharashtra, 422013

Situation of the NH3 at the entrance of Thane and Mumbai has become very pathetic. Now it takes minimum 3 hours from Shahapur to Mulund and same to return. Distance is less than 50kms . Contractor doing the job for MMRDA has done absolutely nothing in last 5 years and the important Kalyan Bhiwandi bypass flyover is incomplete from last 8 years. Even after paying ₹3 per km toll on this road, we don't have the infrastructure. Many senior...
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P
from Mumbai, Maharashtra
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street lights

Address:411044

Hi,

We are facing some issues due to street lights not installed/working on NH 48 between Chandani chowk to dehuroad. The whole road does not have enough street lights.
It is almost impossible to drive in rains.
Even the roads are uneven at some places but the street lights are the more trouble some as it is impossible to drive and see during rains with the lights from the vehicle from the other side of the road...
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J
Janbaj Khan
from Noida, Uttar Pradesh
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wrongly charge two time toll at jajau plaza

Address:Agra, Uttar Pradesh
Website:NHAI

When I passing jajau toll today 17/07/2018 12:20 A.M. from Dhoulpur to Agra fastag lane was not operation but fastag amount was deducted amd the toll man has charged again toll by telling the fastag is not working Pl resolve my Complaint as soon as possible because Fairness is in our country is much expected
So pl resolve my complaint and take action against Toll man and Toll authority
Find Attachment as below.
Thank...
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I
Issac Ebibanish Issac
from Chennai, Tamil Nadu
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he taken extra amount

Address:Chennai, Tamil Nadu, 600020

Hello sir this is Issac EBIBANISH from Chennai.i have a Paytm account for Fastag 15.07.2018 day i went ranipet from Chennai OK when i am crossing know first time 55 rs automatically debited after evening again i cross the toll 25 debited but that toll person asking 55 rs i said i have Fastag account so automatically debit from my account but he's fighting with me and another 2 toll person came all are very rude after that i gave 55 rs i got...
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V
vinothl2k
from Chennai, Tamil Nadu
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nh 45 perungalathur - chengalpattu congestion

Address:Chennai, Tamil Nadu

Respected Sir/Madam,

The NH 45 is the important road of NHAI which connects Chennai city with southern districts of Tamilnadu, since it is only a four lane road at present and also due to expanding chennai population and lots of vehicles plying towards southern districts and lots of IT companies and Educational institution are present bewtween chennai and chengalpet, the road become heavily congested and requires an immediate...
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P
prathap451
from Hyderabad, Telangana
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accidents by road for two wheeler and three wheelers

Address:Chittoor, Andhra Pradesh, 517520

Today dated 16/07/2018 5.30 pm at Indian opposite to Oil petrol bunk, near airport, Ranigunta. i was hit by road as road was miss level by half foot for length bout 10 meters along the road length. I have these photos also. Due to the accident my scooter body gets damaged and i was little injured by luck. The thing bring to the notice is the height of the misslevel or as captued picture is more height then the Speed Breaks, as scooter hits...
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K
k v raghava reddy
from Visakhapatnam, Andhra Pradesh
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to state about badly damaged road from rajahmundry to kathipudi(nh-16)

When I was travelling through rajahmundry and kathipudi I faced a huge difficulty to drive the car as entire highway from rajahmundry to kathipudi is badly damaged due to a simple rain. I never saw a national highway ruined this bad and there are no railing in between roads and the light used to flash in my eyes and created inconvience for me and other car driver...
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N
nkssarts
from Kota, Rajasthan
Jul 9, 2023
This thread was updated on Jul 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cleaning of toilets and misbehaviour of toll staff

Address:Gwalior, Madhya Pradesh, 474009

Sir,

It was Gwaliot toll of jhansi Agra express way. Toll staff was very misbehaving and non moral ful conduct too.

While saying We will complaint to Manager. Toll staff said, he is not here, sleeping somewhere.
And also said, everything is written behind your ticket. You can complaint. Kuch ni hoga...

What kind of service is this ??

Then I went to washroom . Dirt everywhere,...
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K
Kb Prajapati
from Nagaur, Rajasthan
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accident

Address:323022
Website:Google

Vimal prajapati going to udayapur then return time nearest dabhi on the N.H.27
Accident on 15 July 00.20 am
Accident condition have road bad (गडा हो रहा है।) that point have many accident so please improve road condition new road
My car tyre break on this bad road
मे विमल उदयपुर से कोटा आते समय मेरी गाड़ी जो वेगनार...
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S
Subrato Dutta
from Bolpur, West Bengal
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poor condition of nh-14, suri, birbhum (w.b)

Address:Birbhum, West Bengal, 731101

The condition of NH-14 near our college (BIRBHUM INSTITUTE OF ENGINEERING & TECHNOLOGY) is so poor and it became dangerous too for the transportation. All trucks and heavy-duty vehicles also pass through this due to poor condition these vehicles might disbalance. This isn't safe.
Kindly request you to pay some attention and take necessary action as soon as possible....
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