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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 30, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 382

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N
Nidhi Nyati
from Bengaluru, Karnataka
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bangalore mysore tumkur expressway

If i am coming from bangalore and want to go to bannerghatta national park then i have to take mysore expressway, pay ₹90 toll and take 2nd exit. But if i miss this exit then i will go toward tumkur and then there is no u turn till next toll. All the u turns are closed with walls being made in between. So to take a u turn i have to pass through another toll gate and pay ₹40 again. This seems they want to extort money from travellers somehow...
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M
Mohamed shenil
from Erode, Tamil Nadu
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unauthorised access on nh allotted plot.

This complaint is about unauthorised access on nh plot, they are using the place for building hotel in nh alloted area without permission, please take action against this, we have given complaint in smaller authorities but they didint take any action against it, that is why we are availing your help.
The place they built the hotel - infront of parambayam palli (Between aluva - angamali road, parambayam) name of the hotel - kais restaurant...
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S
Sanjeev kaka
from Delhi, Delhi
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insult of armed forces

Address:110075

महोदय/महोदया
Nahi के दिसंबर 2017 मे आदेशानुसार, सभी सशस्त्र सैनिक को टोल फ्री ही नहीं बल्कि टोल कर्मी को, सैनिकों का सम्मान भी करना होगा, पर मुरथल टोल पर ऐसा नहीं होता, मै 3/5/2018 को...
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P
Poonam Narwal
from Narnaul, Haryana
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collection of toll tax from defence personnel

Address:Rohtak, Haryana, 124001

Sir toll plaza rohtak (Sampla) is collecting toll from defence personal telling that government of india has issued new notification that toll tax to be collected from defence personal. Sir, no other toll is collecting tax through out haryana. Sir please clerify the issue. If they ae are doing wrong action may be initiated. And they have given me written with stamp that toll is collected from serving defence personal....
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Respected sir,

I have travelled more than couple of times from hyderabad to kadapa via kurnool. Before entering kurnool there is a toll plaza and they charge 100/-. After traveling 7 kms towards kadapa, right after exiting kurnool city, there is another toll plaza and there again they are charging 60/-. This is totally unfair to charge 100/- for traveling 7 kms approx.

There is literally no response from the...
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P
Punitha Subbaiah Thadiyappana
from Bengaluru, Karnataka
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collection of toll from defence personnel

This issue is regarding nh75 maintained by l&t which is collecting toll charges from defence personnel, even though it is exempt in all other toll stations. As per the nhai rules all defence personal are exempted from paying toll charges on national highways in india. I would like know why only this toll maintained by l&t collects toll from defence personnel also. Please take necessary action against them.
Thank you...
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F
Fk68
from Delhi, Delhi
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illegal collections of toll free

Address:110045

Respected sir, i am retired subedar from indian army (Ex-armyman) while moving by road by my personal vehicle tollbooth nagadia toll plaza gomti choraha uday pur on 22 april 2018 at 04.22 pm. I sow my i card but they force me to pay toll tax also miss behave and force to return my gypsy, i am with family i paid rs 120.00 and pass the toll plaza please reply me the ex army person are examptted from toll free or not? Can you take any action...
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A
ashu1402
from Delhi, Delhi
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wrong functionality at rudrapur toll uttarakhand

Address:Udham Singh Nagar, Uttarakhand, 263153

— fast-tag line initially its green. When car comes in that line. If fast-tag does not work in that case -toll gate will hit car directly. Which is wrong. Toll gate should not hit car.

Dated - 30/04/2018, time around - 12:00pm to 12:30 pm
Number- [protected]
Car no. Hr 26 dl-0528

- it happened with my car.
- at that time incharge name is rohit...
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P
Prateekgupta8
from Delhi, Delhi
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rohad toll road side assistance failure

I dr. Prateek gupta, while driving past rohan toll, my car got broke down at 7:45 am in middle of road. I called up toll plaza crane and helpline service provided.. No one picked up on any number for 10 mins. Then i got connected to toll plaza manager number provided ad the person assured me that i will get crane facility soon. I waited for half an hour and no one came. Then i called the crane driver dharmendra and he said no crane is available...
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N
niyas786
from Chennai, Tamil Nadu
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cutting trees besides nh without publishing tender notice

Address:Kollam, Kerala

Dear Sir,
without publicity NH SDO, Kollam, Kerala giving permission to their people to cut trees besides NH Road. Her justification is these are small tenders so no need to publish. recently a tree worth Rs 50000 cut just paid Rs 6000. no one knows this. atleast they should paste notice on the tree then people'll know the auction date.take action...
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V
vijaydeep sharma
from Ludhiana, Punjab
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toll plaza.. manesar near mukerian punjab

Address:Hoshiarpur, Punjab, 141015

Visited on 29 apr but amount automatically deducted from fastag balance without any receipt and they did not even ask whether its one side or both side.. Vehicle no pb10fk 0228. Please enquire on this urgently as money has already been deducted.. Inspite of explaining them thats its a vip vehicle. How can a toll plaza deduct charges without even asking if you are travelling one way or both ways...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir, i got fastag for my car (Regd no hr12aa7849) on 29th april 2018 with fastag id:[protected]. I was happy that now i will get fastag lane services. I work at tmu medical college moradabad and weekly come at noida. On 1 may 2018 (Tuesday) i was surprised to see that at all 3 toll plazas on nh-24 i. E.
1. Dasna toll
2. Garh mukteshwar toll
3. Joya toll
No one was maintaining the designated fastag lane (All...
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M
MITHUN DIYASI
from Delhi, Delhi
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underpass near rankini mandir galudih nh-33

Address:832304

Dear sir,
We all villagers facing many problem due to non-underpass near rankini mandir. Sir this is the way we do daily work, we are having a lot of trouble when these paths are closed.
The biggest problem is in cultivation, which is very difficult to cultivate and bring the crops to the house, crossing sheep and goats and cows to the fields, ponds,
Please sir make necessary inquiry on this issue....
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H
harikrishnansree
from Coimbatore, Tamil Nadu
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none of the fastag lines are working

We started our journey from nagarcoil to bangalore today morning between 5 o'clock and 6. We came across a couple of toll booths and none of the fastag lines are not working. When we asked about the situation they are very much arrogant and rude in behaviour. The answer is same in all the toll booths that fastag lines are disfunctional. How could all of them are disfunctional at once....
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A
Avneetsidhu99
from Jaito, Punjab
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harassment at bhawdin toll plaza for local residents within 20kms

Address:125055

It is submitted that there is a bhawdin toll plaza on nh 9 which has come to operation last month. It is situated in sirsa district, haryana and i am residing at village sangha, dist - mansa, punjab which is around 10 to 11 kms from toll plaza. Every time when we the residants of sangha and nearby villages have to cross the toll plaza on our way to sirsa we are being harassed by the staff. Either they don't have proper knowledge of the rules...
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Owen Rebello
from Mumbai, Maharashtra
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inefficient mprdc & dewas bhopal corridor toll plaza

I, colonel owen rebello, was travelling on 22 april 18 by car & it took me more than 30 minutes to cross the mprdc & dewas bhopal corridor toll plaza in the morning. Two lanes had no toll booth operators thereby forcing users to reverse back because no efforts were made to atleast block those lanes. No manager/ controller was present & the staff were very casual & displayed no concern for the users.
When i tried to speak to the manager/...
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T
Tsg234
from Santokhgarh, Himachal Pradesh
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four lane project in kumarhatti

Address:Solan, Himachal Pradesh, 173212

We the people of himachal are suffering as much as living in hell but the government dose not wish to help. First of all i have an industry running on the highway and it was taken away due to compulsory acquisition for 4 lane work. We were not paid the 4 times as the nhai act neither were helped to relocate. Now when we shifted on our remaing land that wasn’t acquired by nhai people the gril contractors are not giving us passage even they...
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R
RSKalra
from Kapurthala, Punjab
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non construction of road nh 95

Address:Ludhiana, Punjab, 141015

Road between samrala chowk to veer palace stopped after laying earth and stones for two months.
Road blocked by barricading and ditches. No entry point is given to lacs of people of dozens of colonies and market. Business of all traders is ruined.
Health of residents and shopkeepers is badly affected by flying of dust.
We have contacted several times to the construction contractor and nhai mohali for early completion...
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N
naranggulshan
from Narwana, Haryana
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fastag wrong debit transaction in hisar 125001

Address:Hisar, Haryana, 125001
Website:[email protected]

As my vehicle got registered with district hisar state haryana with registration no hr20z-5498 and as per hisar barwala toll if any vehicle pertains to hisar then toll charges will be 45 and for rest of vehicle it will 85. However i turned my vehicle in normal toll lane not in fastag lane and paid 45/- for single crossing where as my fastag has been wrongly debited with 85/- in addition to 45/- cash i paid. Get the same checked and initiate...
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K
kirannikam
from Delhi, Delhi
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indore dewas tollways limited

Address:Nashik, Maharashtra, 422009

To,

NHAI,
G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India - 110 075

Dear Team,

I was passing through Indore Dewas Tollways Limited dated 30/04/2018 through my personal 4-wheeler, Make-Tata Zest, Vehicle No.: MP-04 CP 8753.
My travel Route was from Bhopal to Nashik via Indore, Sendhwa, Dhule, Malegaon.

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