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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 30, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 384

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M
Madhu Devineni
from Nandigama, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fast tag ref no: hfr040972 dt:24/3/18

Address:New Delhi, Delhi
Website:www.nhai.org

Paid rs.1200 on 24th march ‘18 by neft, through my hdfc bank a/c and submitted all documents.
Subsequently rc copy mailed separately on 5th april ‘18, on receipt of mail.
Confirmation mail received acknowledging and informed that all is in order.
Nothing happened since then.
Their phone is not reachable, always busy. I tried to register my complaint on their site. First it mentions ‘incorrect code’...
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R
Raman Vajpaye
from Dehra Dun, Uttarakhand
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no way to ambulance

Address:Kapurthala, Punjab, 144402

One bunnane toll plaza near garh mukt eshwar on highway nh9. Up.. Me and my father in ambulance come from phagwara punjab.. I surprise to se there r no different or que for ambulance and no toll plaza employee to attention or reaction to clear the way of ambulance.. I lost 20 minutes on toll plaza... Any have any system for it...
Dr. Raman vajpaye. Phagwara
Mobile [protected]...
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U
Uday Sheju
from Kannauj, Uttar Pradesh
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misbehavior of counter assistant

Address:344701

Yesterday i was going to shiv, on neembasar tol, i demanded return ticket, he refused, with plea that there is no traffic on this road, hence they are not issuing return ticket, he mis behavior with me, when i told him that i shall complaint against him then he gave me return ticket.

Uday sheju kamla nehru nagar, jodhpur
Raj. Mobile no. [protected]...
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K
Karmvir Saini
from Thanesar, Haryana
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help regarding tracing of a vehicle

Address:Karnal, Haryana, 132117

Sir, i am bank manager in a psu bank. We have a car loan default in our branch. We have tried to track the vehicle, but not track it. We need nhai help that can you inform us, if that vehicle 'toyota etios car' registration no. Is hr06ad6642. I can submit an official letter to your deptt if there is a possibility to track the vehicle at any of the toll. Waiting for your earliest response. Regards
Branch manager
Allahabad bank...
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P
Pankaj Garg 639
from Ambala, Haryana
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delay of more than 7 minutes at panipat toll plaza

Address:Panipat, Haryana

This is to bring to your kind notice that the officials at panipat toll plaza are not following supreme court rules of exemption of toll in case the delay is of more than 3 minutes.
We reached the toll plaza queue at 3 : 02 p. M. On 13/4/2018 and had to wait for our turn till 3 : 09. On asking for exemption of toll, the officials misbehaved and forced us to pay the toll on behalf of a old letter (Copy of which has been attached). You...
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B
Bala Svéñ
from Pakala, Andhra Pradesh
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there are no restrictions at accident pron area which is college entrance

Address:Nellore, Andhra Pradesh, 524322

My college entrance is just beside the nh65, but the vehicles travel high-speed
No speed restrictions are there
I want some speed restrictions
At my college entrance
Please don't kill students
My college is andhra engineering college
Near nellorepalem nh65,
Please help us
Recently i am crossing left to right as to enter my college
I checked back
And turn on indicatorbr...
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K
Kali9998
from Kaithal, Haryana
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unauthorized toll collection by state govt officers

Address:151001

Sir, i am punjab civil services officer moving on an official assignment from bathinda to nct of delhi using a hired by tender vehicle of state government. I produced all relevant documents before them for my valid exemption but toll staff denied and i habe been charged the toll amount. Please issue required instructions or any clarification if i am misinterpreted the official assignment.. Regards [protected]...
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B
Balaji Ghuge
from Indore, Madhya Pradesh
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highway no 161 hingoli to kanergaon naka corruption

Address:Hingoli, Maharashtra, 431513

वरील विषयास अनुसरून आपणास तक्रार अर्ज करण्यात येतो कि हिंगोली ते कनेरगाव नाका महामार्गावर सध्या काम चालू आहे. परंतु त्या कामामध्ये मुरूम वापरण्या ऐवजी मोठ मोठाले दगड...
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K
Krishan _1094
from Patiala, Punjab
Aug 8, 2023
This thread was updated on Aug 8, 2023
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complaint - gurgaon faridabad toll

Address:Gurgaon, Haryana, 121002

Hi,

I would like to inform you that toll people are goons at gurgaon - faridabad toll tax, i visited today around 4:50 pm and person who was sitting at toll was talking so rudely without any reasons and it seems like he just wanted to provoke me so that they can do anything they want, my vehicle number is hr51az 8230 and on 9 th april around 04:45 pm i was at toll and person was talking so rudely.

Request you...
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P
palanikumar1313
from Ferokh, Kerala
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renew the shops or the lorry weighing machine station

Address:625003
Website:m.facebook.com/story.php?story_fbid=1665753363461455&id=100000804221770

Either shops or lorry weighing station should be closed.

Madurai, alagappanagar - lorry weighing scale is in front of shops may lead to accident. No parking facilities, barricade is kept disturbing motorist. Madurai corporation should take action. While weighing the long container lorries, vehicles there is 15 mins traffic jam on nh7. Please take action and prevent the major road accidents....
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R
RUPAMSINGH_87
from Alanganallur, Tamil Nadu
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forcefully collection of toll tax

Address:623534

I am a defence employee. I provided octroi certificate for toll free transportation of personal items from ramanathapuram to porbandar. I also provided toll tax exemption certificate with all goi letters written on it duly stamped and signed from my office. On 08 apr 18 toll office at omalur denied passing of truck despite producing certificate. When driver called me, i talked to toll supervisor on phone but he too didn't solved the problem...
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Address:Gwalior, Madhya Pradesh, 0751

Nhai chila chond fee plaza nh-11b in rajasthan par tenat karmchariyo dwara meri scarpiyo ka farnt galas green signal me tod diya gaya jiski camplend mene waha rakhe rajistar me darj ki dinak 1/4/2018 samya 14:45 se 14:55ke beech cctv me ricord hai mera 7000 ka nukshan kee bharpai va doshiyo ko dand de ashok jadon, jitendra jadon gwalior mobile no.[protected], [protected]...
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M
Manu Mathew George
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag service

Address:Hassan, Karnataka, 574240

The operative at Devihalli Hassan Tollway Limited extracted cash from me as toll telling fastag was not working, and amount got debited from my fastag account too leading to double charging me. Moreover, they are allowing non-fastag vehicles also in fastag lane, and not charging the prescribed penalty for non-fastag vehicles getting in fastag lane....
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R
Ramayan Devi
from Mau Aimma, Uttar Pradesh
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about payment of land for four lane of nh 29

Address:Gorakhpur, Uttar Pradesh

LOCATON :- Hata Buzurg, Tehsil :- Bansgaon, Distruct :- Gorakhpur, State :-Uttar Pradesh
LAND RECORD NUMBER :- 651
AREA OF LAND :-436sq. foot
AREA REQUIRED FOR FOURLANE CONSTRUCTION :- 12foot x2inch
TOTAL MY AREA :- 1/2 OF land record number 651
please take action on it
i think that you will consider it and take required actions...
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Address:625562

Sir, under ss scheme, the laying of road is going on in the way between the village rengasamuthiram and renganathapurm in aundipatty taluk, theni district, tamilnadu state. The work must be temporarily suspended because due to village festival the village is heavily crowded and more vehicles are going for conveyance. The work also presents much hardship and trouble to us. Secondly the quality of laying road is not up to the standard. It is...
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D
Deeptisingh83
from Visakhapatnam, Andhra Pradesh
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did not allow at fast lane

Please find details pic, security guard did not allows us to pass through fasteg lane while he allowed some personal vehicle known to him. Even behaved rudely. It’s situated at nh-48 before belgaon. I believe all toll need to have some process to follow and if some one not following it’s need to be punish strictly. I am very much positive to get action on my complaint. Thanks...
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S
subbavenkata
from Vijayawada, Andhra Pradesh
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nh 65 l&t toll near kamkole

Hi

I am traveling frequently from kamkole toll plaza most of the the times waiting time is
More than 10 minutes. On 04/04/2018 at 3.10 pm same repeated i went to l&t office to ask regarding long waiting time they told we have to wait otherwise send a complaint to nhai so please let me know the procedures and rules and please sort out the problem on this route.
Thankinh you
Regards
Subba reddybr...
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Address:Rajkot, Gujarat, 360370
Website:Jetpur

Local tall complain not returns pay sleep. And highway tall time limit of my location of jetpur pithadiya tall and i every day paased to tall plaza. My mind every time confuse. Why tall plaza 10 rupees ricipt is not give me. What can i do solved this po problem. And i want to appropriate reason. To this happend. As a indian citizen solved my matter......
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V
vishalnarula
from Chandigarh, Chandigarh
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inc. on round trip and fast tag not working no facility of card swap

Address:Barnala, Punjab, 148105

Dear all,
W wish to inform you that the the tolls between barnala to chandigarh was operational from last six months but still fast tag not in operation, no card payment, increase the trip price without intimation and lack o[censored]tilities on toll booths.
They force to pay in cash and not issuing the day pass. Please look into the matter because of every consumer pay more due to lack of services and they charged more for his benefit.br...
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I was on khirki daulat toll and was stuck in jam from 30 min, thought my father was feeling serious chest pain and when i called on no. [protected] for helping and let the line free as per rule, person who was on other side talked very rude and said u get ambulance i[censored] need to be fast. I was shoked on his humanity and when i said i will complaint he said go ahead i don't care. Please choose right person for right post...
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