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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 30, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 383

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Y
ykahir
from Baloda Bazar, Chhattisgarh
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misbehaving by nhai employee

I am going to Nagpur by Road with my own car with my family with two children, when I am reaching Mathni toll plaza the Ian in que to pay toll and went to Nagpur, in between in our que four vehicle ahead of my car a truck operator angrily discussed with toll pay counter employee in that discussion 7-8 minutes is passed and after that our number has came I told the toll counter employee you are taking excess time so according to rule we are...
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A
arun_dasarahalli
from Mumbai, Maharashtra
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flyover at 8th mile tumkur road, bangalore

Address:560073

Heavy traffic piles up at jalahalli cross, and 8th mile tumkur road during peak hours, following are kind request from me,

1. Create road crossing bridges for pedestrians to cross the road at jalahalli cross and also at 8th mile

2. Please make the flyover toll free at least during the peak hours, so that it reduces the traffic in the junctions below the flyover...
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Address:575001

NH66 - Mangalore Pumwell Overbridge work started in 2012 and still not completed even 50% of the work. What is the contract period to complete this Project ? Many people died due to not made any arrangements for the smooth passage of vehicles and thereby have committed negligence in their work.

http://www.daijiworld.com/news/newsDisplay.aspx?newsID=507367...
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A
Anmol966
from Agra, Uttar Pradesh
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no 12 hr toll

Address:Meerut, Uttar Pradesh

Toll plaza on nh 334 meerut roorkee road is not giving 12hr toll and one rfid tag line is not eorking. For paying toll all have to wait around 30 minutes as one line number 03 is not wprking we enter in line 03 then after 10minutes they said to back all cars and to enter to another line and wait for 20 min this waste our 30 to 40 minutes when we ask for 12 hr toll they said that we donot provide 12hr toll its either one side or two side...
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K
Khyatiamit
from Mysore, Karnataka
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fastag lanes not being separated

Address:Kolar, Karnataka, 563160
Website:Nhai

What is the use of having a fastag when we need to wait in all the toll gate.. No separate lanes for fastag.. Only boards are there fastag but all the vehicles are allowed in the fastag lane. All the toll gates from mumbai to bengaluru does not have separate lanes for fastag vehicles and vehicles without fastag.. It is utter disappointment to have a fastag. National highway authority it’s a shame that i promote fastag on one side and other...
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J
jasleen kamra
from Sitarganj, Uttarakhand
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lights

Address:Udham Singh Nagar, Uttarakhand

The newly constructed highway between rudrapur and kichha (Uttarakhand) has no lights at all. There are lights only on a strech of a kilometer, this causes a lot of inconvenience for the public as there are a few residential places in between and there are a lot of people crossing the roads as a result of this many accidents also happen. Although the lights have been put up but they haven't ever been lit. Please take some action against this...
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M
Manoharan rajamanickam
from Madurai, Tamil Nadu
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complaint against toll plaza

Address:Chennai, Tamil Nadu

From
R. Manoharan
S/o. T. P. Rajamanickam
No. 4/22, senthil nagar extension,
Kuthanur,
Kavanur post,
Kancheepuram district,
Pin. 603 203.
Cell no. [protected].

To
The in charge of the national highways authority of india. (Nhai)
No. G-5 & 6, sector - 10,
Dwaraka, new delhi district,
Delhi, india 110075.

Respected sir,...
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E
ErPankaj Sharma
from Noida, Uttar Pradesh
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fastag shows blacklisted

Address:Rohtak, Haryana

Sir, i want to say that i am travelling from dwarka to rohtak there is a toll plaza named as rohad my fastag is not working it shows black listed as i move to the fastag lane they told me that there is no balance in your tag but there is a balance of 1130.00 rs in it many times i 'll call your customer care no 1033 but there is not any action on it. Today the toll plaza it department employe told me that there is some problem in your tag...
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B
Brijmohansinghrawat
from Noida, Uttar Pradesh
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delhi-meerut-bijnor-kotdwar highway pathetic condition

Address:New Delhi, Delhi, 110059

केन्द्र सरकार तथा उत्तर प्रदेश सरकार द्वारा उत्तरlखण्ड की जनता को अनुपम तोहपा :

भारत की राजधानी दिल्ली से उत्तराखण्ड के पौड़ी जनपद के प्रवेश द्वार कोटद्वार के लिये...
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Q
qasminisar
from Allahabad, Uttar Pradesh
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long waiting queue @ chaukadi toll booth (km163) nh28

Waiting at the highways need to be formalized by passing a gr regarding the waiting period at keystone due to congestion and lack of efficiency from the toll official personals and mismanagement from the nhai of supporting toll contractor. We also want to know that when we contacted the personal at the toll plaza they told that they don't have any gr or notification regarding the waiting period of a vehicle which doesn't have to pay toll...
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A
AmiteshS
from Noida, Uttar Pradesh
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barriers not installed in divider area, lucknow to raebareli

Address:229001

I was driving from lucknow to raebareli, on my car with my family, using highway nh30. Suddenly 3-4 cows jumped from the divider to road and start running. Car was hardly 2-3 meters away from them. And it is very difficult to put break at such situation, as some vehicle was coming behind my car as well. Why animals go to divider, because of plants. Can we not put barrier or increase height of dividers, so that animals never dare to cross...
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V
VINOD KOCHHAR
from Jaito, Punjab
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wrong deduction at toll plaza from fastag

Address:Jaipur, Rajasthan, 302021
Website:HDFC FASTTAG

Dear sir,
Recently i purchased a nexa car ignis registration number rj 14 zc 1202. I was given a fastag of hdfc bank number[protected]. The same was activated on 19 feb 2018 by the dealer and on the same day i charged my account with rs 500 with the help of my pnb credit card.
I traveled to ajmer on 16 feb and i returned to jaipur on 17 feb 2018 when my card was not even activated.
I received a message on 26 feb that...
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S
Sam5488
from Mumbai, Maharashtra
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fast tag lane not working.

Address:600041
Website:Fastag

After lot of chasing and struggle i got hands on fastag from hdfc and was very happy to use it to save time plus wanted to be part of something new which nhai is implementing, my happines was shortlived when i figured out i still had to wait and waste time at these two toll plazas 1) paranur (Both to and fro) 2) athur (Both to and fro) 3) vikravandi (Both to and fro) 4) senguruchi (Both to and fro) 5) thirumandurai (Both to and fro) 6) samayapuram...
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Dear sir

I want to bring to your notice, that the subject toll is not managing fastag lane properly.

They have 2 taglanes.
One is separated with rope, on which they didn't allow entry, saying this is vip lane.
Which he kept opening selectively for all normal vehicles without any passes.
Some even without fastag and they were collecting cash payment at the booth.
Second fast tag lane...
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Address:Kolkata, West Bengal, 700011

I travel daily basis through bally toll plaza but when i returned back from dankuni to dum dum, i watch everyday there was huge traffic jam due to unauthorised truck parking near toll plaza in the evening... It takes too much time not only for me but also for every small vehicle passengers, aged persons etic. No one take any action against such offended vehicles... Toll plaza company doing nothing to run smoothly... Please take some action......
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M
mpswami
from Jaipur, Rajasthan
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double toll collection

Address:New Delhi, Delhi

At toll plaza akhepura code 166001 of nhai on nh 52 i was travelling from sikar to jaipur on 16 april 2018at 10:46:41 pm by my personel car, my car has fast tag issued from hdfc. At toll plaza no message was received by me even after deducting rupees 55 from my fast tag accout and the person at plaza also collected rupees55 in cash from me by receipt no386131. I received the message at 11:17pm then i came to know about double toll fee collection....
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B
bchenthilkumar
from Chennai, Tamil Nadu
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nh 716 padi flyover road crossing

Dear Sir.Madam

NH716 Padi Flyover Road Crossing(TVS to Villivakkam under the bridge) is difficult under the bridge, as there is no over bridge or zebra crossing people need to run and motorists acceralate more faster seeing people trying to croos. Please do the needful

No zebra crossing, no foot bridge, no option to cross the road other than running infront of the vehicle which is speeding as they want go before...
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P
Pereddy Ramesh Reddy
from Hyderabad, Telangana
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nh 44 - raikal toll plaza

In raikal tollplaza, they are allowing non-fastag vehicles also in fastag lane, due to this for passing fastag vechciles are getting delayed. I observed this several times. Where as sakapur toll plaza is maintained very well as they are allowing only fasttag vehicles in fasttag lane.

Please take neceesary steps at raikal tollplaza and also pullur tollplaza on same highway to maintain the fasttag lanes for only fasttag vehicles...
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D
Devla
from Panaji, Goa
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national highways and all roads

National highways and other state highways.
In most accident cases are happening in night time due to colloide on stopping vehicles.
This can be avoided fully,
Every where in the world all big roads or highways or small roads are illuminated very brightly due to that the following things are avoided fully.
1) due to illumination on full road the head light of vehicle, s intensity is reduced, due to that driver...
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B
bhaskar samineni
from Guntur, Andhra Pradesh
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accident due on the unwarranted speed breakers

Address:530048

This is about a daylight, unwarranted and certainly an avoidable accident on our national highway.

While travelling from vizag to rajahmundry on 7th march 2018 in our ford figo car, we ended up colliding with another car in front o[censored]s, which stalled suddenly after noticing an un-sanctioned speedbreakers at gandepalli village on nh-16, andhrapradesh.

There were no traffic signs or markers indicating the presense...
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