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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 2, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3079
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758
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 389

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I was traveling in through Etturvattam Toll plaza on 15/01/2018.

The road was having gutters. Two time i made a sudden break at the speed of 80Km, Thank god, there was no vehicle behind me, which could lead to a magor accident.

We are paying Toll for a peace of mind drive. But i felt opposite while driving through this tool. The car was Bumping frequently.

Due to heave vehicle like trucks left...
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P
Pradeep Vetal
from Aurangabad, Maharashtra
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entry of non fastag vehicles in fastag lane

Address:Sangli, Maharashtra, 416310

While traveling from kolhapur to mumbai in all toll plazas except kini and tasawade in all other plazas unauthorized vehicles enter the fast tag lane. The toll manager doesn't care for this and much more time is spent instead. It's not a fast tag but a slow tag infact. This is wastage of time as we have purchased the fast tag to save time and money. Also it is not ok in digital india programme....
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Address:781101

Hi,
This is a complaint regarding illegal parking of heavy loaded trucks of industries on nh 31 mainly from changsari to guwahati. As i commute everyday, i have seen thousands of heavy duty truck of industries on both sides of the road. This causes 50% decrease in the road space for which, we the general people need to suffer. Due to this reason, the number of accidents are increasing day by day in this area. Moreover, the trucks...
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R
roadcompany@123
from Amarpur, Bihar
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tantia construction for nh 28a danger rod

Address:East Champaran, Bihar, 845305

Dear sir,
Please sir tatia construction ko rude kiya jay aur nh28a bahut hi karab ho gaya hai raxaul to motihari 50 km hai lekin is rasste pe daily maut nachti hai kripya is road ko banwa dijiye sir daily log mar rahe hai.
Please sir kindly solved the problem.

Thanks
Prawej alam
Floor manager
Vmart retail ltd
Raxaul bihar (845305)
Mob - [protected]...
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K
krrish350
from Kuzhithurai, Tamil Nadu
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payment dispute of hdfc fastag - - western andhra tollways limited

Address:509382
Website:www.lntidpl.com/businesses/roads/operational-projects/jadcherla-kothakota-telangana

I passed through another line which is not having fastag by paying toll at "western andhra tollways limited" which is at NH-44, Hyderabad to Kurnool Highway, But amount was debited from my fastag account. I raised complaint in HDFC Fastag onine. but no response from them, even i tried to call their customer care, no response. Toll Plaza Manager Shri Vijender ([protected] - [protected]@lntidpl.com) also not responded.

The Message I...
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J
Jayswal Bhumika
from Visnagar, Gujarat
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paid toll has to be paid double

Address:Bulandshahr, Uttar Pradesh, 431001

Hello sir,
With disappointment i wanna share, just due to non availability of toll plaza ticket paid at khalapur off ramp has to be re - paid at pune toll.. It was really disappointing for me as i lost my receipt but such high processed nhai could not answer my question that can they check what amount i paid on previous toll.. Also i came to know that there is no track of vehicle no., as said by boy on toll plazza.. I am confused...
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K
Kiran Sant
from Vasai-Virar, Maharashtra
Dec 27, 2022
This thread was updated on Dec 27, 2022
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nh3

Address:Nashik, Maharashtra, 422009

I was traveling from indore to nasik during night hours as on 29th january 2018, i have observed there are no side/middle thermo plastic stipes on road for kilometres together. Also at many places speedbreaker symbols & stripe marking are not present, we are paying toll taxes shouldn't we expect to have these basic & equally important sefety measures? How come these things are getting neglected? If authorities are sleeping? This is to be...
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S
Sehgalparas
from Hoshiarpur, Punjab
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taking toll even after 6 minutes

Address:Ambala, Haryana

I was going from ambala - chandigarh highway and i stand there for 6 minutes in queue. And then i ask him about the rule but he replied that you have to complain about this in the office which was far. Nobody has sufficient time to go to their office for these things.
So, i am complaining here and a copy of it on social media too. I hope you will take some action....
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K
Kewal Sahni
from Faridkot, Punjab
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concern

Dear

I am using fastag since last 2 months which i had bought online from paytm mall, i would like to mention that i stay in panchkula and visit delhi & noida every week so i travel very frequently on delhi highway.

On the same highway we have 4 no of tolls and every toll has a seprate lane for the fastag users, but the concern is that toll has no adequate arrangements to manage fastag lanes and people who...
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Pranay Kusneniwar
from Panaji, Goa
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yellow line rule is not followed by toll authority

Address:Pune, Maharashtra, 411506

Today on 26 jan at usre - talegoan toll plaza i was traveling on mumbai - pune expressway their was a queue beyond yellow and as per i told toll person that i am not going to pay money as queue was beyond yellow line.

He casually replied, as this rule will not followed in maharashtra.

So request to nhai either to refund our money or cancel this yellow line rule as no one cares about it.

Regards...
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S
Shraddha Shahi
from Delhi, Delhi
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complaint regarding dasna toll

Address:Ghaziabad, Uttar Pradesh

Hi,
Want to highlight the mismanagement at the dasna toll ghaziabad where the people never provide receipt of the toll tax paid by us. There is no management. Asking toll from few and not from everyone. Specially at the time of festivals the common people has to suffer a lot. I would request any of the senior authority to make a surprise visit to check for the real picture.

Also want to know if government has already...
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T
T.Vishnu Vardhan Reddy
from Mumbai, Maharashtra
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money deducted twice from my fast tag account

I have bought a HDFC fast tag for my vehicle KA03ME4485. I had traveled though Bagepalli Toll Plaza on 21st Jan 2018. My fast tag account was deduced thrice (Rs 255, while Rs85 was supposed to be deduced). I raised a complaint with tag supplier but i didn't get convincing answer to the issue i raised. Below is picture of my fast tag transactions.

Though we are paying about Rs 460 for about 350kms travel from bangalore to kurnool,...
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B
Banwari Tetarwal
from Jaipur, Rajasthan
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regarding army person toll fees

Sir,
I am defence serving person. Today on 23 jan 17 i hired a vehical from salasar daam churu to butati daam nagore dust for my wife. At banthdi toll plaza on nh 458 nimbi jodha meetha i show my identity for excuse toll fees but toll manger refused and told. If vehical rc on your name than only toll fees excuse, so i pay 45/- toll fees for hired vehical (Bolero rj 10 ua 2766) on 23 jan 17 at 09:20 hrs.
Sir, please clear...
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R
ramki83
from Bengaluru, Karnataka
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not maintaining the fast tag booth and roads are not maintained

Hello,

I was travelling from bangalore to narsapur (Ap) i took fast tag for my car in all the toll plazas but after vijayawada i crossed two toll plazas where there was no fast tag booth and there making to wait so long time to pay the money and road maintains is very bad i don't understand why they are changing without maintaining them. Please take action on both toll plazas...
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S
Senthil Subramanian
from Chennai, Tamil Nadu
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even though fastag was working they claimed its blocked and got money

I was travelling to chennai on 21 jan 2018 and in paranur plaza they scanned my rfid tag manually and claimed it was not working and got money manually eventhough i told them it was working in all other tolls. After sometime money got deducted from fastag account by the time i was in chennai and i paid twice for the toll. These people seemed to cheat so beware....
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P
Parve,
from Gurgaon, Haryana
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the behaviour of toll ticket collector.

Address:Jaipur, Rajasthan, 302017

I was travelling from jaipur to dausa where at the nhai toll the toll collector vikram singh misbehaved with me.
I was present with my brother and sister in law and he abused and shouted loudly at us.

I was just asking him whether he knows the rules for car exemptiom to which he said its on the board, to which i said whether he is aware of the rules of not to which he misbehaved, shouted continuosly and asked to file...
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C
Chovatiya vijay
from Modasa, Gujarat
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drainage overflow

Address:Rajkot, Gujarat, 360003

Last 4 month drainage is over flow to the road. And road is full of water. So please slove this problem as soon as posible.

I have compliant before 20 days about it to the national highway authorities of india office but their is no reply or answer. Till now no one is come to here and slove the problem.

So please slove this problem as soon as possible....
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Address:131027

Mr rajbir a employee or staff at murthal toll tax misbehaved with us and most of the time they do same and have become habitual in doing so. Our bsf army officers who are so respectable but these rascals (Toll tax rajbir and others) not only misbehave with ladies and officers infact no respect for country officers because of whom we take breathe. Kindly take action immidiately against them....
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Address:Dhule, Maharashtra, 451666

Hello sir, i am the fleet owner amd currently owns 25 trucks. My each and every vehicle have fastag in it, and i want to file a complaint against shirpur toll tax lying on nh-3. The attendants in this particular toll tax tortures driver and forces him to pay the toll tax in cash inspite of the amount getting deducted from fastag account. My every vehicle passes freely from all the toll tax on the route of indore-mumbai but stucks on this...
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B
bhanji prajapati
from Ahmedabad, Gujarat
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toll plaza dadagiri and asabhyvartan

Address:Junagadh, Gujarat
Website:[email protected]

Dear,
Nhai authority of india

Hello sir date[protected] na 15:05 minite hu ahmedabad dhoraji went to the bus to go to the office where she was working and she did not want to be a mother and she did not want to kill any other girl, she was a friend... Aam mari sathe has done a great deal of attention. You can not do any other work on lokayet's behalf, but you will not be able to do any other work. Plz fast reply my...
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