National Highways Authority of India [NHAI] Complaints & Reviews

Hi.. This complaint is regarding the non - maintenance of a toll road. I was traveling on this road today morning ie 1-1-2018 from nabha to patiala, as its a foggy day and there are no reflectors implanted on the road (None of the sides) or even line marked is very very dim.. And while driving you even cant see next car as so much fog is there and person gets so much irritated and feel insecure. Its not about comfort, its about safety of...

Dear sir/madam,

Yesterday (30th december '2017), i traveled from chennai to bengaluru. During this travel there were couple of toll stretch that had a lot of pot holes making driving very difficult. Given that most of the vehicles fly at higher speed (Say 60kms or more per hour) on highways, it was extremely difficult to navigate the pot holes. This was hurting the vehicle and made the drive difficult.in some of the stretch...

There is huge jam at the ivrcl jalandhar amritsar tollways limited nhai because a toll booth is being closed but the barrier to its entry has been placed just near the booth due to which vehicles are entering the lane n finding it closed and has to make a entry into the other lanes which is resulting in chaos but the most disappointing issue is that 2 employees of the toll management are sitting next to it and on being requested to regulate...

As i regularly driving on n h 8 and passing through l & t toll plaza at karjan. There are always traffic jam upto 1 to more kilometres for paying toll. Are there any rules for time waste at toll plaza or any particular distance of queue for it?? I read about article for mumbai toll plaza. Can we get some mercy to save time. Waiting for your reply.....

On date 26.12.2017 my self pravinchandra chandrakant thakur having vehicle no mh15ga2881 (Registered in catagory of invalid carriage) was travelling nh6. When i reached on toll plaza at nh6 rod km 399 (Conducted by feakari infra pvt ltd), i brought into notice of toll plaza person that toll fee is exempted for vehicle having registered under invalid carriage. Despite of lot of arguments toll plaza does not have any idea about it and they...

Are there any guide lines for exemption in toll for local (Mh14 registration number)?? People on this toll behave like gundas and force to pay... Where can i find proper guide lines to avoid harrashment at this toll gate and have clarity.

If toll is applicable for mh14 registration, then why it depends on person standing there? Some times they force you to pay, some time allow to go.

Need a copy of clearcut guide...

Sir I'm serving in Indian Navy, while on holiday can I avail toll exemption on my personal vehicle.u
Actually I was charged the toll tax stating that the toll exemption is only for defence vehicles not for the personnel vehicle of a serving personnel .
I have confirmed with lots of my colleagues, all of them are availing the exemption but the toll tax near my place is not giving .
And please may I know that is there any...

I usually pass from dasna toll plaza, ghaziabad and i see some people give the toll and some not. This is because the people who know that it is illegal they dont pay the toll, and the people who dont know that it is illegal, the pay the toll. The thing is nhai had already completed the ammount in 2011. But still they are collecting the toll tax. The people who are workintlg there are the one who belongs to the local nearby village and supported...

I want to complaint about toll plaza @cholang (Distt.- hoshiarpur punjab). The road between dasuya to jalandhar is damaged at many places.. Still they are charging toll. Today on 26.12.2017 at 6am when i was passing thru the toll plaza, i complaint regarding damaged road, the toll collecting person named harbhajan singh misbehave with me and answered me that what can we do in this.. Then i said plz call the manager and give me complaint book....

30 minutes at brijghat up toll gate and no body use to check specially on long weekends and for how long we have to pay at dasna toll gate which is fully operational in ur name illegally and no one prefer to shut it down. It's a loot suggest you to take action else i will meet govt official then orders will come and you have to take action. And will make sure corrupt will get suspended in ur department....

Sir,
I want to draw your kind attention towards National Highway Numbedr 10 From Delhi Border towards Bahadurgarh City. There are Pole already fixed in th middle of the road but not functioning. Please do the needful for working these light in the night.
Tnks & Regards
Further there are very dark near Ganpati Dam Bahadurgarh which increase the chance for bad eliment .
Hope for early action
With regards...

Today i passed through landhari toll where i asked payment through paytm but they refuse to accept payment cashless and finally i have to pay in cash. I think they are hiding no of vehicles passing through the toll. They are defying the ruling of central govt which states that cashless payment should be at all national highway. Plz look. I am also forwarding the mail to higher authorities....

I travelled through western up toll plaza on 23 rd dec 01:00 am. Fastag lane was not functionl and my car broke down by the toll gate. When i asked people on the toll they abused and misbehaved with me and family.
Despite of me being not guilty, my car got damaged and got misbehaved from the toll guys
I want some action to be taken against these nhai employess and the compensation for the loss in my car...

I was at kurukshetra expressway private limited (Rohtak - bawal) at 11:22 of[protected]. I told them that i am a paramilitary
Sub-ordinate officer and shown them my id-card as well. They denied to open the bar. When i shown them letter from ministry of home affairs (Mha) in which this is clearly mentioned that central paramilitary forces are toll exampted. But they said that they don't have any kind of confirmation and also misbehaved...

I don't believe in indian goverment at all, but still i'm still try to fulfill my responsibility of being a good citizen. I really respect the organization involved in construction of delhi meerut expressway. The construction taking place near sub-under pass (Near manglam hospital, the subway help to go mayur vihar f-2, only path to go f2)
Please arange light,...

I m. Dinesh gandhi from kiwandi near sumerpur city i had send u an attachment of toll recipes nd the has been change from 19.12.2017his company name spc infra pvt ltdnd they given me old company name of recipes nd don't have any credits card facilities or any paytm machines nd no one have any i d card plz reply me on this msg or either i ll complant on any other ways...

There is several boards on mumbai pune expressway saying that heavy vehicles should stay to the left. Still, around nighttime, heavy vehicles (Trucks) block all 3 lanes on the expressway. I travelled twice on the expressway from mumbai to pune around nighttime. One time it showed me a slowdown of 52 min. 2nd time also it was around the same slowdown. Please do something about this. Thanks!...

When we travel from jaipur to delhi by road, there are two toll collection centre. One is at manoherpur and other is at nimrana. On both these toll, always there are queues of vehicles may around one kilometre and its takes minimum half an hour to cross these tolls. Then traffic jam at paota village, where a flyover is under construction. It takes more than hour to cross this distance of 2 kms. There is no management of traffic. When due...

To whom so ever it may concern.

I had purchased fastag recently with paytm support. I had sticked it in wrong place and got damaged.

I had requested customer care nov 7th. Not responded till date or closing my account. Got blocked rs. 150/-

Very pathetic replies from fastag customer care.

Can you please consider this as my complaint and rectify at the earliest...

Today morning, while driving from agra towards delhi, the first highway toll plaza on agra-noida yamuna expressway, situated near khandauli, was extremely dirty, on the outside as well as inside the toilets, male and female. There was no soap, fixtures were broken. I have never seen a toll plaza this bad! Shame on 'clean india'! 15-12-17
Madhu sudan agrawal
Dr. Madhu. [protected]@gmail.com...