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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 2, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 390

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B
bhanji prajapati
from Ahmedabad, Gujarat
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toll plaza dadagiri and asabhyvartan

Address:Junagadh, Gujarat
Website:[email protected]

Dear,
Nhai authority of india

Hello sir date[protected] na 15:05 minite hu ahmedabad dhoraji went to the bus to go to the office where she was working and she did not want to be a mother and she did not want to kill any other girl, she was a friend... Aam mari sathe has done a great deal of attention. You can not do any other work on lokayet's behalf, but you will not be able to do any other work. Plz fast reply my...
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S
sgirish05
from Visakhapatnam, Andhra Pradesh
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krishnagiri tollbooth in tamil nadu don't follow rules

Krishnagiri tollbooth in tamil nadu don't follow rules. Always there is a huge traffic jam due to which we need to wait minimum 20 mins. I experienced a traffic jam for more than 2km while coming from salem. Last time i was waiting for 30 mins. I know if there is more vehicles than yellow line they should open the gates. That is never followed. One vehicle comes out in few minutes at krishnagiri tollbooth. Where as most tollbooth it's around...
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A
Anilkumar Pallichadath
from Irinjalakuda, Kerala
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misusing of fast track at paliyekkara toll plaza

Address:Thrissur, Kerala, 680022

I had a trip through NH47 this monday(15/01/2017) around 11.30am using fastag facility. It was fine.

But while returning around 8.00pm at night (same day), all vehicle without fast are allowed to go through the same track. so what is the privilege of fasttag users. when I asked to the toll operator, he said some lies to escape from his wrong action fearing my questioning.

I am living in Thrissur District Kerala.br...
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V
Vishhal Chandla
from Delhi, Delhi
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new toll plaza on panipat

Why we have a new toll on this highway. They are charging 65 rs. I am paying taxes the why just for a small streahed road nhai is creating toll for short distance. Also i would like to know what is the period for toll plaza there are 2 more tolls which are for years. I need to know the cost it has collected till now and the cost for the construction of road....
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D
D S Pawar
from Pune, Maharashtra
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complaint against toll tax levied from ex defence personnel

I, sub major d s pawar (Retd.) was traveling from pune to solapur on nh65 on 13th jan 2018. On production of id card and toll tax exemption card the officer present at the patas toll booth refused to consider it and insisted for paying the toll tax. He said we do not consider this type of exemption and you can complain for the same to the higher authority.

Please clearly state the present rule regading the toll exemption and...
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N
Nikhilawasthi26
from Kanpur, Uttar Pradesh
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distance from my place

Address:Surguja, Chhattisgarh, 261001

Sir my name isnikhil awasthi i am a bjp worker and also a teacher, sir my home is near about your toll plaza kairabaad sitapur the distance is about 3 kms from my home to toll. Sir please tell me why i’ll pay toll tax of that that nominal distance... Please response me on my no [protected]. Otherwise i’ll go to court for that and this complaint’s snapshot will be submitted also....
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While travelling from kanpur to lucknow, i was not exempted from tax and wqas rudely told that no army is going to work here. i am an army officer and i am really sorry to see such a state . please look to it. well just let you know under para 3a, it is specified that toll is free for army personel, all 3 forces but other than all other states these things are followed why not in uttar pradesh...
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D
Divyamwwadhwa
from Gurgaon, Haryana
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unknown charge

Address:Faridabad, Haryana, 121010

I need to submit a complaint for an unknown charge on my fasttag, detail below:

Inr 60 toll debited from tag 3xxx7900 for vehicle no. Dl9cau2799 at manoharpura toll plaza on 11/01/18 15:27. Avbl bal inr 664.42

I do not acknowledge the charge and was not traveling at the mentioned date and time, then how can it be charged on my account.

I need the refund of the mentioned funds and need to know why...
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K
Km Aswath
from Bengaluru, Karnataka
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over charging

Transactionid amount transactiondatetime vehicleno vehicletransactionat transactiontype transactionstatus

[protected]-[protected] 40.00 1/9/2018 12:00:31 pm ka02mj7182 toll transaction-nelamangala toll plaza-09-jan-2018 10:36:31 am debit success

[protected]-[protected] 40.00 1/9/2018 5:30:27 pm ka02mj7182 toll transaction-nelamangala toll plaza-09-jan-2018 04:56:41 pm debit success
Total 80.00 br...
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M
modern-school
from Gurgaon, Haryana
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up border / up gate near vaishali ghaziabad

Address:Ghaziabad, Uttar Pradesh, 201012

Dear sir,

The delhi-meerut express highway work in process. And work is very good going. We have one request you to that in up border / up gate near vaishali ghazaiabad the four way round and one side of flyover is also working.in the below of flyover the traffic is merging all round four way with high speed. And that's why accident is so often. Today i have also seen bike stuck in bus full of speed and the person survive.br...
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Address:Hoshiarpur, Punjab, 144211

Sir there is very massive jam in toll plaza they should start fast tag and even we have to wait for half an hour n still they charge n they are also deniyng for the local charge fare with in fifteen kilometers and they are fighting with people's also many problems like road is also not well and the toll condition are too they are not ready to listen even when they get late to cut slip also there is time mentioned also but they are not ready...
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A
Amit san san wal
from Gurgaon, Haryana
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take double charge from us

Address:New Delhi, Delhi, 110016

Toll rohad rohtak road debit toll tax in my fast tag account and his empolye also take cash from us.. And gave slip rs87 i asked him it debit to my fastag account he said this serviceis not working. After 1hour i received this message from this my fastag transaction dear customer, your etc account no. 20471730, vehicle no. Ma1na2vzxh6e38016 has been debited rs 58.00 on 07/01/2018 13:22:53 for toll charges at rohad toll plaza plaza on 07/01/2018...
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Address:New Delhi, Delhi, 110036

Sir/madam
Its almost 2 months since there is a poor upkeep of road lights and traffic lights poles facing either side of the road on the nh 44 grand trunk road at bakoli, main bus stand.
It is becoming very difficult and unsafe to cross the road after 6 pm.
Its a horror of accident or getting snatched to walk in the dark.
I request you to please take actions as soon as possible.
Looking forward for your...
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S
SHARAD VIJ
from Noida, Uttar Pradesh
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unprofessional management causes many accidents

Address:Ghaziabad, Uttar Pradesh, 201017

Dear concern,

I sharad vij employee of a bank returning back from cannaught place on 20december 2017 some where around 10 p. M. Got an accident because o[censored]nprofessional management of national highway construction company. I am using same road since 2013 but that very day the road just started near sarai kale khan to words akshardham temple road was under construction and the construction company removed road light as well....
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N
ndkkrdeepak
from Ranaghat, West Bengal
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ask for toll tax by ex servicemen indian army

Address:Sambalpur, Odisha, 768018

Respected sir,
I am purusottam sahu ex-servicemen indian army yesterday i was travelling from sambalpur to bargarh (Odisha). There is a toll gate, the operator ask for toll i showed him my id card that i am ex servicemen of indian army but he said the is no exemption for ex-servicemen but under india toll act[protected] it was clearly written all the pensioners are eligibe for exemption of toll,

They showed me one...
+2 photos
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K
kundan singh rathore
from Udaipur, Rajasthan
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turck parking at service line on road and risk to drive on service line

Address:Rajsamand, Rajasthan, 313326
Website:Sewali, Rajnagar Rajsamand

Respected sir,
I am kundan singh rathore (Bapu tiles co.) n. H. 08 sewali rajnagar rajsamand (313326). There is some truck driver park truck on center of servise road n. H.8 sewali rajsamand so width of road is limited and risk for local person to accident on the road and some transport office suport them for this. And truck driver do the dadagiri with local person who told to remove truck from the road. I will attach some photos...
+7 photos
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S
Selvan747
from Kodungallur, Kerala
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waiting in fastag line for more than 5 minutes

Address:Chennai, Tamil Nadu, 600045

The toll booth in chennasamudram in chennai bangalore nh is allowing non fastag vehicles in fastag lane and collecting toll. Every time we are forced wait for 3 - 5 minutes to cross this toll plaza. The so called supervisor never present in booth area and only after creating a fight the supervisor come as if he is the king of india. Today after waiting 5 minutes i came out and came to next lane and insisted for scaning with that hand held...
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M
Muthu rathinavel
from Delhi, Delhi
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issues with fastag

Address:560043

I bought fastag from paytm and started using it recently. Without doubt, it is very useful and convenient. Really appreciate our govt for this initiative.
Main drawback of this is, it is not useful at all toll gates. We buy this tag assuming only fastag vehicles will be allowed in the dedicated lane. But it is not the case in all toll gates.
While travelling from bangalore to coimbatore, this tag lane is open for all vehicles...
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S
Sakshi Wadhwa Prashar
from Lucknow, Uttar Pradesh
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waiting time at panipat delhi toll l$t

This is in context to the waiting time which exceeded to 10 min at this toll on 1st jan, 5.10 pm. Lane #6
The normal waiting time if exceeds by 3 min, it should be free but the toll executive didn't agree for letting us go. He asked us to keep waiting without paying 30 rs, he won't let us go.
It is not a matter of x rs, it is about inconvenience and harassment caused to citizens of india due to mismanagement by the concerned...
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B
Basavaraj Shanker Ankali
from Tumkur, Karnataka
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no fastag lane at chalageri toll plaza and fastag machines also not working.

Address:Dharwad, Karnataka, 580020

Dear sir/madam, i have traveled from hubli to bangalore on 28.12.2017 and bangalore to hubli on 31.12.2017. Both the times the fastag machines are not working and though money was there in fastag, i had to purchase the toll ticket at this toll plaza. Not only purchasing toll ticket but also loss of time. Please check and take action.

The purpose of purchasing the fastag does not service. Even in bankapurchouk toll plaza, there...
+1 photos
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