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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 2, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 393

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S
subbu B
from Bengaluru, Karnataka
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toll exemption for serving persons

Address:560100

Sir
I am serving person from army, i want know the information from nhai authorities that there is no exemption for serving army persons. As per nhai/13013/267/cmd — co/05-06/rti-16 dated 04.12.2006, nh-11065/12/2003/-p&m dated 15.09.2004 exemption for serving persons of army air force on duty or off duty. But in bangalore every toll plaza collected the fee from serving persons. Sometime serving persons dont have original i cards...
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S
Sameer man modan
from Ahmedabad, Gujarat
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customer service & staff behavior.

Address:Ahmedabad, Gujarat, 382460

Dear sir,

I am on nhai on 19th nov at 4:13 am on the toll plaza of suraj bari section garamore-samakhiyali. My ticket no. I108184.

I am just questioning about toll amount and your toll plaza staff treat as cheater. They all are together tell me badwords and misbehaving with me and my family members.

70 rs. Toll i pay for badwords?

I pay for a gundagardi?

What about...
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R
ramananrv
from Chennai, Tamil Nadu
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fastag experience between chennai and nagercoil

The toll plazas in paranur (Chengleput) and athur (Tindivanam) do not accept fast tag. Though these toll plazas are listed in the fastag site as fastag enabled plazas.

In most of the plazas between chennai to nagercoil, the fast tag lane is permanently closed and the operator is asking us to come to another lane and he uses a hand held scanner. This defeats the purpose of having a fastag lane.

In some toll plazas...
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A
Anil Moharana
from Ranaghat, West Bengal
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lower quality road built nh 6

Address:Sambalpur, Odisha, 768004

Sir i am resident of sambalpur odisha, regular travel to bargarh. Sohela. But the road condition is not good as per nh stardard, there is up and down and road is down, factured. There is very low quality road builded. Not maintained properly the dividers, plants, lights are not working at road dividers, it's may be dangerous to drive in bike at night. Need to chk the road building quality. As we are paying the road tax...
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Y
Yuvraj Katoch
from Chandigarh, Chandigarh
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tax taken from defence person

Respected sir
First i would like to explain you ncc is a part of army (Defence). It is part of army which have some group of work to be done but on showing ncc id card your toll plaza of nhai takes toll. Why? Can u explain. If we ask them who or esle duty has on the toll he simply replies orders are from the head. Just have a look on your tolls plaza and i request you to have a quick reaction on my complaint.
Thank you
Regards...
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U
Ugi
from Hosur, Tamil Nadu
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unexpected speed breakers without marking on nh206 highway

Address:Chittoor, Andhra Pradesh, 517001

Hi, i am writing up this after seeing so many accidents because o[censored]nexpected speed breakers without any marking etc on nh206 highway, this is about bangalore to chittoor via nh75/nh206

Especially after entering the andhra pradesh border, there are almost 5 speed breakers which were been placed in last 2 months and no proper marking and they haven't followed any rules, i have photos too and not sure how to upload to this topic...
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K
kannah40
from Bengaluru, Karnataka
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poor road maintenance in bangalore

Immediate attention - road maintenance - bengaluru - accident waiting to happen and would be highlighted in the media... Hurry.

I am a regular user of kanakapura road from talaghattapura to the bangalore city. I understand the road from jaraganahalli in jp nagar is now under nhai.

I am very sad to state that the road between yelachanahalli to banasankari is in a very very very bad shape.

It is...
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C
chevli41134
from Surat, Gujarat
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toll booth at bharuch cable stayed bridge

Even after a 3 km long traffic jam only due to toll collection activity, toll collecting person just not able to understand or i think he knows all thing but behaves like he knows nothing that i don't care about line or traffic jam. I am just doing my duty and i don't care about traffic jam and people harassment. Even manager just don't give damn to this. They only know to collect rupees. You will have to wait for 45-60 minutes to give them...
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M
manindr
from Gurgaon, Haryana
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exemption on toll tax

Address:Barnala, Punjab, 148101

Sir,
Please provide me the latest copy of exemption on tool tax for ex serviceman...
As i am commuting daily so you re requested to provide me such letter of ex serviceman exemption of tool tax... Tool tax is free in punjab for ex serviceman or not? Im everyday harassing on tool for giving tax on it
... So please lemme know...
Thanks alot,
Manindr
Barnala punjab...
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J
Joy nath
from Kolkata, West Bengal
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misbehaviour from toll collection boys

Address:711101

Dhulagori toll plaza office in west bengal is more of a club than solving issues of passersby. Sunday is a holiday for the toll manager and the toll booth is left to the staffs just to collect tolls. The person collecting toll behaves like the owner of the property as if he is sitting in his dad's grocery shop and doesn't even bother to care minimal. Filthy language, terrible behaviour, horrible attitude would be right to say about the staffs....
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R
RAVINDER YADAV 1985
from Lucknow, Uttar Pradesh
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toll charges

Address:Bhilwara, Rajasthan, 311001

Between nasirabad and bhilwara toll collection taking places at rs100/- nasirabad side and rs55/-at bhilwara side, at two points in compare to previous one at rs.110/- even though no road line added not even any road quality improverd.
Why so? (Unexpected increase of rs.45/-without any addition)
Charges are for car/ jeep category.

Since no road line added or may be proposed but why collection is done now even...
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G
gurrisandhu
from Chandigarh, Chandigarh
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regarding number of accidents at nh-7 near bypass chowk patiala.

Address:147001

I am very much worried of daily accidents near urban estate phase 1 patiala. Here is a underpass from urban estate to slip road of nh7 but due to irregularity of pwd/nh there's is a breakage of road near to underpass because the water of drain (Along with slip road) has been overflowed as drain is not complete or connected to any working end point. Therefore regular seepage of water may cause road damaging and therefore no. Of accidents has...
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Y
yuvrajonlyme
from Chandigarh, Chandigarh
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incomplete drain near 26 acre scheme puda patiala at nh7

Address:147002

Hello sir
We are people of patiala city near by southern bypass nh-7. We all are requesting you to complete the drain near 26 acre scheme puda for betterment of our society, as many problems have raised due to incompleteness of drain.
As it is incomplete therefore full of water and problems like breaking/damping the slip road and cause the severe traffic issues in this regard.
A copy of complaint has been also filed...
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D
DamanRipu
from Jammu, Jammu and Kashmir
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zirakpur flyover condition

Sir. The area under the over bridge is full of rat holes. Unmaintained. Neglected. May endanger the life and quality of the structure.
Pillars plastered with numerous posters. Natural breathing of concrete stopped and looks shabby. Orders from supreme court a must to fine whosoever the poster belongs to.. Individuals or organization.

Area becoming a shanty town.
Request immediate action....
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S
Saravananhmi
from Uttiramerur, Tamil Nadu
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pathetic road condition

Address:600023

Road condition of nh4 between poonamallee bye pass and end of toll road near maduravoyal bye pass has become totally unfit for driving and prone to accidents. It is unfortunate to spend unnecessary time and fuel to cross that bit on a daily basis. It also cause lot of air pollution. Request you to deploy the team to check the status and arrange for laying the road immediately. It will be of great help....
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Sir,
It is our complain against collection of toll charges from govt. Hired vehicle whose hire charges as per odisha finance deptt. Circulars is not legal as to when the govt. Official staff on duty. Tour to bhubaneswar with official identity card.
Hence you are requested to consider the case as sjepl on the way to bbsr from baripada to forceble collected the charges.

Yours faithfully,
Debasish mazumder.br...
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Watched one of the trending video today where vehicles ramming into one another on a smog affected affected yamuna express highway in north india. I guess, action is somewhat feasible with the ready technologies we have in our hands.. Use of hazard lights, fog lamps and being in cotrollable speed (Normally convert every 2 metres of visilbility to every km/h of speed - so a visibility range of 50m means a max speed of 25 km/h) are the self...
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A
Am's Vaghela
from Ahmedabad, Gujarat
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towing service by ne 1 ahmedabad vadodara

Address:Ahmedabad, Gujarat, 387315
Website:www.irb.co.in

Hello,

On 5th nov at 4.30pm our car engine broke down in express way. I have called to helpline number to tow our car as this highway don't have any emergency exit or any provision that u get some technician. There towing service car come to pick up after 1 hr and dropped us to mid point saying that this is our limit. One more car came to pick after some time and he was driving so rough. Have u ever seen that one can tow car...
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V
Vijay Ragav
from Chennai, Tamil Nadu
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condition of nh road

This photo has been taken in madurai - tuticorin national highways. They are charging rs. 65 for single trip. But see the road condition. Shameless beggers taking our blood by the name of tolltax. Nhai is sleeping good or acting like sleeping? There is no action taken yet. They should not charge any money. There are no lights also there where are lot of chances for accidents. There is no value for human life....
+1 photos
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S
Santosh_santu
from Bengaluru, Karnataka
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unable to use my fastag

Address:560078
Website:IDFC fastag

I recently purchases a idfc fastag and recharged for 200 rs when i entered devanahalli toll plaza the fastag was not working and even tried at electronic city even there had faced the same issue had to pay money and come out. Tried calling customer care but they dont understand the problem at all. Just worst...
If they have such a bad customer service why are you guys having this fastag service. Just cheat you guys are....
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