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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 2, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 392

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N
Navdeep Thind @gmail.com
from Vikasnagar, Uttarakhand
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complaint about use of electronic payments through card

Address:Shahjahanpur, Uttar Pradesh, 242405
Website:national highways authority of india

On the way i have seen and observed each counter during toll no one is interested to receive toll fee through debit or any other card. They will usually ask for cash. And therefore after puting many efforts by indian feel like worthless. And waiste of time. And even fast track is also worthless unless it is followed faithfully. So i request take necesaary action....
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L
Lalit Thuwal
from Balasore, Odisha
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regarding 1 hour stoppage in gadhganga toll road

Address:New Delhi, Delhi

Dear my name is lalit im travelling from delhi to muradabad while traveling from car after crossing dasna toll next gadganga toll tax traffic stuck since more then 1 hour and one ambulance were stuck in traffic no movement after many indication given by him finally he return his car to delhi side.. Really pathetic for every one so why ur charging for every one i[censored]r unable to mange ur traffics wht about ur rule of 3 mint waiting after free...
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K
kapila
from Delhi, Delhi
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distance between tolls

Address:Ambala, Haryana, 133001

While traveling from ambala to delhi there are 3 tolls, although according to nhai norms distance between two tolls should be minimum 60 km., whereas karnal and panipat is quite less than that. Now another toll has been put up at murthal.
Why doesn't the government take any stern action against these tolls.in foreign countries there are no tolls, when we are paying road tax why tolls should be levied on us....
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Address:Kasaragod, Kerala, 671321

Sir
Our hose is acquired for nh widening, our house located in kerala, kadaragod dt, manjeshwar thaluk. Rsno 26/5, the compensation amount fixed by pwd is very less while comparing other bulding having same sqft nearby.. I think. Something wrong happened from the pwd side.. So we demand to re calculate and re fix the amount for our bulding.. We want reasonable amount like others.. Pls solve the problem
Your s faithfully...
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S
Sanjay Bhure
from Mumbai, Maharashtra
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issue of toll amount at chandoli toll plaza

Address:411058
Website:NHAI

Dear sir,

Yesterday, i have traveled pune - rajgurunagar - pune by my own car, i have paid toll amount rs. 46.50 by cash for return journey.

Inline image 2

Now i have two complaints

1. As per you website information the toll amount is rs.37.50, so why he i have been charged rs. 46.50. I have attached the copy of toll receipt.

Inline image 1

2. I have...
+2 photos
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P
p221326
from Delhi, Delhi
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misbehave at jajau toll plaza

Address:Agra, Uttar Pradesh

On returning from morena operator on booth no.3 tc1139 misbehave badly when i asked him to waive toll as we waited for more then 8 minutes for which i showed him recording on dated 08.12.2017 at 23.58, i was travelling with my family and he called gunda people present at toll, kindly take the action against him, i have toll receipt and video recording of this incidence....
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G
Gokul Gireesh
from Morena, Madhya Pradesh
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complaint regarding the toll system in kerala

Address:Chennai, Tamil Nadu, 600025

Respected sir / madam,
Am from kerala and i used to travel a lot. The thing is there are lot of toll booths i have been seeing in my state for a very long time. For example paliyakkara toll booth near thrissur, just check how the employees are behaving and how they are collecting the toll. Is there an end of collecting toll in paliyekkara. How many years they have been doing so?

And to how many years they will. Continue....
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M
mandarsmn
from Ahmedabad, Gujarat
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extra toll amount charged on pune-mumbai express way

Address:Pune, Maharashtra, 411046

Respected team of governance,

Please consider my complaint as a request to refund me the excess amount i was charged at the toll booth.

The incident happened on mumbai-pune express way. We were travelling through our personal vehicle from pune to mumbai. We had already taken a receipt at old highway but we missed the road and got onto the mumbai-pune express way.

We got onto expressway by mistake...
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P
peyush293
from Delhi, Delhi
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manesar toll plaza

Very poor traffic management at manesar toll plaza. The connivace between police and toll plaza staffers is clearly visible there. The policeman on his free will was allowing free pasaage of vehicals from the toll gate and we had to wait for over 30 minutes to cross the toll. We wait for more than 30 minutes, hear abuses from toll staffer, pay tax and theatened to be put behind bars if we protest or want to lodge complaint.

Can...
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S
Suraj Purbia
from Almora, Uttarakhand
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toll booth at kherwara

Address:Udaipur, Rajasthan, 313001

Sir. I Am From Nathdwara As An Bus Operater. Our Bus Daily Running From Rajasthan To Gujrat And MAharashtra Variours City. We have Problem With A toll booth At Kherwara. They Always Charged With Us For Over load Penalty Hence We do not Allow Luggage Or Extra Passenger In Bus. They Not Mention Overload Weight In Pay Slip. If We demand For Writeen Overload slip. They Refused To give us and Always Ready For Fight With Our Driver Staff. Today...
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D
DrKarthik
from Delhi, Delhi
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accident prone area precautionary measures

Address:Khammam, Andhra Pradesh, 507111

There are regular incidents of accidents and deaths on nh-30 at bandirevu village crossing on bhadrachalam to chinturu stretch in andhra pradesh state. As the regular signboards r of little use as proven in this location, i request u to take some precautionary measures like installation of solar blinking lights and rumble strips, etc and thus prevent valuable lives... Kindly accept my request and do the needful at the earliest. Ty....
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N
nh66
from Bantval, Karnataka
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maintenance of road

Mangalore panambur udupi to kallianpur santhekatte the condition of the road is pathetic, euro iii vehicles have come basic infrastructure has not changed yet, as if we are in 18th century. Lot of barricade have put in highway, but it does not have reflectors. Night lot of vehicles get accidents & damaged the vehicles national high way should not have barricade & humpes. But nh66 is exemption for it. Kallianpur santhekatte especially on sunday,...
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P
Prakash Gupta 79
from Pune, Maharashtra
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parking of vehicles on nh4

Address:411045

Hinjewadi bridge and india college corner on bangalore mumbai highway.
Parking of buses and pv cars for pick up.
The bus stops or pickup points need to be put on service road.
These vehicles are blocking almost two lanes and creating snarls of traffic. These are high potential risk points for accidents.
I have even contacted the local traffic police but it seems they are helpless.
How can msrtc also set...
+1 photos
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R
Rajesh Aithal P
from Mysore, Karnataka
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regarding nh 66 from surathkal to mangalore

Address:Dakshina Kannada, Karnataka, 575014

The road conditions are very bad... Its very hectic to traverse as the road filled with king size pot holes. Local mla/mp raised their hands as its not in their hand. Nhai shud answer it. And @ surathkal, toll is collected though toll road ends there.. Just one or two days toll collection is suffice to reconstruct the road.
Babugiri still exist in this modified age too?
Hope u guys attend this and solve our day to day problem...
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Address:Udhampur, Jammu and Kashmir, 182101
Website:Www.nhai.org

Sir
I want draw your kind intention towards the non serious approch of staff of chenani nashre tunnel in j&k, on 26/11/2017 i was traveling from doda to jammu at about 4:30pm we reached nashre tunnel as we entered the tunnel from nashre side i noticed a tempo traveller in which i was traveling was overspeeding and crossed the speed limit of 50km, then after some time tempo traveller overtaken the truck loaded with wood with in tunnel...
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M
Michael V
from Ahmedabad, Gujarat
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fast tag marking at khandiobri (kherwara) toll plaza

Address:Udaipur, Rajasthan

The Fast Tag board mentioned @ Khandiobri (Kherwara) Toll Plaza is wrong on both sides. The "FAST TAG" Board is on lane 4, but the fast tag facility is in lane 5..
I passed today morning on Lane 6 since there is a fast tag board @ start of the lane. However I was asked to pay cash (Though they could have manually scanned the TAG). I felt the person there was not helpful & may be a bit rude too..
Actually since I returned same...
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M
maddirala praveen
from Bengaluru, Karnataka
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kesara toll plaza on nh 65 (old nh 9)

Address:520010

There will be always 2 toll booths will be open and the third one is always closed with temporary barricades with green light on. 4th one for fasttag. So that there is always long queue. Previously i gave complaint on this with photo evidence. Actually there is no need for photo, at any point of time what i told was correct. Please enquire and take necessary action....
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Address:Agra, Uttar Pradesh, 282007

Myself r k sinha resident of 14 meghkunj sikandra agra coming from delhi to agra by own car up80dv 5269 compelled to wait at toll plaza mahuvan money receipt attached on denying to pay the toll tax at counter as i had to wait more than six minutes and showing the rule not to pay. I was forcefully asked to pay the toll tax and accordingly i did. The video showing the waiting time attached here with.
My phone no - [protected]...
+1 photos
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S
Slander Kumar Sri Ganganagar
from Mahwah, Rajasthan
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tol

NH 62
श्री गंगानगर से सूरतगढ़ रोड़
पर टोल टैक्स श्री गंगानगर से सुरतगढ़ रोड़ NH62 पर
टोल प्लाजा वालो की खुली लूट
जिले में पंजीकरत गाड़ियों से भी
वही टोल जो अन्य जिले या...
+1 photos
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H
Hasan345
from Gurgaon, Haryana
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stray bulls & cows from manesar to dharuhera

I am very proud to say that repairing & finishing work is in progress on my daily route of dharuhera to gurgaon and thanks for same. But there's one major problem which i faced & i think other commuters have also faced the same that is stray bulls & cows, i personally had three times a close encounter with these stray bulls. Especially in manesar and the same goes from manesar to dharuhera.

Request you to make some alternate...
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