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Updated: Dec 12, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 396

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M
manindr
from Gurgaon, Haryana
Nov 13, 2017
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Address: Barnala, Punjab, 148101

Sir,
Please provide me the latest copy of exemption on tool tax for ex serviceman...
As i am commuting daily so you re requested to provide me such letter of ex serviceman exemption of tool tax... Tool tax is free in punjab for ex serviceman or not? Im everyday harassing on tool for giving tax on it
... So please lemme know...
Thanks alot,
Manindr
Barnala punjab
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    J
    Joy nath
    from Kolkata, West Bengal
    Nov 13, 2017
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    Address: 711101

    Dhulagori toll plaza office in west bengal is more of a club than solving issues of passersby. Sunday is a holiday for the toll manager and the toll booth is left to the staffs just to collect tolls. The person collecting toll behaves like the owner of the property as if he is sitting in his dad's grocery shop and doesn't even bother to care minimal. Filthy language, terrible behaviour, horrible attitude would be right to say about the staffs. They are forcing people to take coins (Chillars) as change, they gave me 5 ten rupee coins in place of a 50 rupee note. When i added a 50 rupee note and told them to give back a 100 rupee note (Thought they didn't have a 50 rupee note), they showed me a bundle of 50 rupee notes and said they were purposely giving coins and won't give notes. When i warned them of complaining to their senior, they hardly seem to bother and started behaving rude and insulted me in front of my family. I was travelling with my twin sons of 18months old, wife and mother. I found a serious threat and left the place immediately, it would be great to find some help not only because of me but for all the disciplined, well behaved citizens of india in future.
    In Tamil Nadu state - Krishnagiri District - Hosur town - Dharga bus stop - both sides service roads are merging with national highway. However, there are no speed breakers on both sides. Hence lot of accidents are happening. Please do the needful at the earliest.
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      RAVINDER YADAV 1985
      from Lucknow, Uttar Pradesh
      Nov 13, 2017
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      Address: Bhilwara, Rajasthan, 311001

      Between nasirabad and bhilwara toll collection taking places at rs100/- nasirabad side and rs55/-at bhilwara side, at two points in compare to previous one at rs.110/- even though no road line added not even any road quality improverd.
      Why so? (Unexpected increase of rs.45/-without any addition)
      Charges are for car/ jeep category.

      Since no road line added or may be proposed but why collection is done now even though no addition or capital costed.
      Nov 13, 2017
      Updated by RAVINDER YADAV 1985
      Since submitted just so no ans expected so fast although status is unresolved
      Nov 13, 2017
      Updated by RAVINDER YADAV 1985
      It's National highway 79
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        G
        gurrisandhu
        from Chandigarh, Chandigarh
        Nov 12, 2017
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        Address: 147001

        I am very much worried of daily accidents near urban estate phase 1 patiala. Here is a underpass from urban estate to slip road of nh7 but due to irregularity of pwd/nh there's is a breakage of road near to underpass because the water of drain (Along with slip road) has been overflowed as drain is not complete or connected to any working end point. Therefore regular seepage of water may cause road damaging and therefore no. Of accidents has occurred on daily basis.
        Kindly help us or complete the drain to any working end so that water will not store there in future and people can travel safely.
        It's urgent issue as it is pending from many months. Few days ago, a higher officer of national highway from chandigarh also visit the place/site but all in vain. Kindly take strict action.
        Thanks.
        Dear sir /ma'am as i am traveling to jalandhar(punjab) from moga(punjab) there is no street light on highway and this is very busy road due to fog had to stop on road side. If possible then try to install street lights over this highway, chance of accidents are very high on this road

        regarding number of accidents at nh-7 near bypass chowk patiala. - Comment #2915416 - Image #0
        regarding number of accidents at nh-7 near bypass chowk patiala. - Comment #2915416 - Image #1
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          Y
          yuvrajonlyme
          from Chandigarh, Chandigarh
          Nov 12, 2017
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          Address: 147002

          Hello sir
          We are people of patiala city near by southern bypass nh-7. We all are requesting you to complete the drain near 26 acre scheme puda for betterment of our society, as many problems have raised due to incompleteness of drain.
          As it is incomplete therefore full of water and problems like breaking/damping the slip road and cause the severe traffic issues in this regard.
          A copy of complaint has been also filed to deputy commissioner of patiala.
          Kindly take necessary actions immd.
          Sir
          Our converted land acuired at kupra dist. Banswara state rajasthan by nhai for making highway 927a
          Tell me when we received our land acquired amount.
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            D
            DamanRipu
            from Jammu, Jammu and Kashmir
            Nov 11, 2017
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            Sir. The area under the over bridge is full of rat holes. Unmaintained. Neglected. May endanger the life and quality of the structure.
            Pillars plastered with numerous posters. Natural breathing of concrete stopped and looks shabby. Orders from supreme court a must to fine whosoever the poster belongs to.. Individuals or organization.

            Area becoming a shanty town.
            Request immediate action.
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              S
              Saravananhmi
              from Uttiramerur, Tamil Nadu
              Nov 10, 2017
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              Address: 600023

              Road condition of nh4 between poonamallee bye pass and end of toll road near maduravoyal bye pass has become totally unfit for driving and prone to accidents. It is unfortunate to spend unnecessary time and fuel to cross that bit on a daily basis. It also cause lot of air pollution. Request you to deploy the team to check the status and arrange for laying the road immediately. It will be of great help.
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                D
                Debasish Mazumder
                from Asansol, West Bengal
                Nov 9, 2017
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                Sir,
                It is our complain against collection of toll charges from govt. Hired vehicle whose hire charges as per odisha finance deptt. Circulars is not legal as to when the govt. Official staff on duty. Tour to bhubaneswar with official identity card.
                Hence you are requested to consider the case as sjepl on the way to bbsr from baripada to forceble collected the charges.

                Yours faithfully,
                Debasish mazumder.
                Ph. No.-[protected].
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                  P
                  Purushotham D
                  from Chandigarh, Chandigarh
                  Nov 9, 2017
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                  Watched one of the trending video today where vehicles ramming into one another on a smog affected affected yamuna express highway in north india. I guess, action is somewhat feasible with the ready technologies we have in our hands.. Use of hazard lights, fog lamps and being in cotrollable speed (Normally convert every 2 metres of visilbility to every km/h of speed - so a visibility range of 50m means a max speed of 25 km/h) are the self defense techniques to help youself and everyone on the road. Additionally, this is what we need! This variable/dynamic led boards are life saviors and could really control vehicle pile-ups on highways near delhi and other states during smog affected winters. These led boards which can be seen from few hundred meters away at least, should be kept at regular intervals extensively during winter and rainy mornings and nights.
                  #delhipollution #winter #smog #india
                  We have countries with bigger challenges and seems like they have got solution for it.
                  http://www.vmslimited.co.uk/road/highway/vms.htm
                  +1 photos
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                    A
                    Am's Vaghela
                    from Ahmedabad, Gujarat
                    Nov 7, 2017
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                    Address: Ahmedabad, Gujarat, 387315
                    Website: www.irb.co.in

                    Hello,

                    On 5th nov at 4.30pm our car engine broke down in express way. I have called to helpline number to tow our car as this highway don't have any emergency exit or any provision that u get some technician. There towing service car come to pick up after 1 hr and dropped us to mid point saying that this is our limit. One more car came to pick after some time and he was driving so rough. Have u ever seen that one can tow car in speed of 70 without any fixed towing. He just attach one rod chain and towing in speed of 70. We have complaint about it and they said you want go out or not.. I have take pics and videos of it. But this is ridiculous that there is no emergency exit and u guys showing eyes to us.. It's gundagardi... Either u make some exit and allow private towing vehicles or u charged if you want... But this is not acceptable. Towing van number gj 05 bt 8380
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                      V
                      Vijay Ragav
                      from Chennai, Tamil Nadu
                      Nov 7, 2017
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                      This photo has been taken in madurai - tuticorin national highways. They are charging rs. 65 for single trip. But see the road condition. Shameless beggers taking our blood by the name of tolltax. Nhai is sleeping good or acting like sleeping? There is no action taken yet. They should not charge any money. There are no lights also there where are lot of chances for accidents. There is no value for human life.
                      +1 photos
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                        S
                        Santosh_santu
                        from Bengaluru, Karnataka
                        Nov 7, 2017
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                        Address: 560078
                        Website: IDFC fastag

                        I recently purchases a idfc fastag and recharged for 200 rs when i entered devanahalli toll plaza the fastag was not working and even tried at electronic city even there had faced the same issue had to pay money and come out. Tried calling customer care but they dont understand the problem at all. Just worst...
                        If they have such a bad customer service why are you guys having this fastag service. Just cheat you guys are.
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                          V
                          Vivaan222
                          from Mau, Uttar Pradesh
                          Nov 7, 2017
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                          Address: New Delhi, Delhi, 110074

                          Sir on nh 148a, charṭarpur metro station, c. D. R. Chowk new delhi. Some people have covered a area around a tree and are extending the land by making a chabutra or square shape bed size area. Which was never their before and i travel daily from that road and now they even have a roof of cloth. Slowly they will make it like a mosque or temple. And the land will be covered forever. I am not against any religion but the area is on main road and cause traffic and accidents at night. The table or bed form by the bricks and sand is extending every day and one men sits their in turn by replacing him another man comes at evening. I hope you will take an immediate action before its out of hands. I have faith i. You please don't brake it.
                          I am from durg chattisgrah, and face the problem about toll road bypass bhilai and durg .tha called bafna toll road, he is not provide any monthly pass for local public to go daily on those road
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                            R
                            Richard cheriyan
                            from Kayankulam, Kerala
                            Nov 6, 2017
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                            Address: Krishnagiri, Tamil Nadu, 635126

                            Dear sir

                            This is to inform you that a teriffic road blocking and checking by tamilnadu police and we don't know which department is checking with out uniform and there are huge blocking on national highway the border of karnataka and tamilnadu housr area and it's hight way all the people expecially the banglore metro city who ate using very rush road it's should be a action against tamilnadu govnt police officers
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                              G
                              gnshukla
                              from Bengaluru, Karnataka
                              Nov 6, 2017
                              Feb 6, 2023
                              This thread was updated on Feb 6, 2023
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                              Dear sir/madam,
                              We have facing every time bad traffic jam at your brij ghat toll plaza it take much more time passing this around waiting time 30-60 min normal conditions
                              I have raised complaint last year now 2 nd time for this no any improvement still showing in this toll tax and every time it take min 30-40 min why we pay amt of toll and problem the same need to urgent improvement.
                              This is very poor work on this toll tax.
                              Improvement points:
                              1-toll man need to collect payment vehicle to vehicle at heavy traffic time.
                              2-toll will sift back to garh mukteshwar side.
                              3-toll road width not sufficient.

                              From,
                              Mr. Govind narayan shukla s/o. Ramshatruhan shukla
                              136/26 baldev nagar basai road gurgaon pin122001
                              Mob-[protected]
                              Mob-[protected]
                              I was coming from Amroha to reach Delhi at night around 10 p.m on 05/01/2023. I saw massive traffic jam at Brijghat toll plaza. I was in a long queue of halted cars. When I reached very near to toll plaza barrier. Toll booth man told me that I have too low balance to pay. But I checked my paytm wallet it had more than 800. Despite this Toll plaza personnel told me that u don't have sufficient balance in your paytm wallet and asked me to deposit Rs. 190 instead of Rs. 95. I quickly opened my paytm wallet balance and showed him and proved in front of him that I have sufficient balance in my fast Tag. He said jaldi karo jaam ho raha he apke peeche. So that I could give him Rs190 in hurry without checking my paytm wallet fast tag balance. This is their policy of thugging our innocent Indian citizens. Our govt should stop this and arrest them as soon as possible to such type of thugs. Warna ye kitno ko choona laga chuke honge.
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                                R
                                Rohit Malge
                                from Yaval, Maharashtra
                                Nov 5, 2017
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                                Address: 413606

                                The condition of road is worst state. While new road is to be constructed, old road is not maintained properly. Their so many potholes on way from solapur to omerga. Some of potholes are so deep that accident may occur. The construction of new highway is also going so slow. What is completion date of new highway? Where should we complaint about these roads, as no one is taking care of it. I have no photos but you can experience it by your own.
                                The four lane road between Mumbai and Nashik is in bad shape after monsoon. It is especially so in the Thane to Bhiwandi stretch. The road needs immediate repair
                                Dear team

                                Excessive toll amount being collected rudely at toll from tambaram to puzhal for 32 km stretch we are paying 40 rs plus 55 rs total 85 rupees for 32 km. Being a local resident why should so much charge to be collected? Pl regulate the toll fee structure and rules appropriately
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                                  P
                                  pawan kumar gaur
                                  from Noida, Uttar Pradesh
                                  Nov 5, 2017
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                                  Address: Ghaziabad, Uttar Pradesh, 201014

                                  I got a fastag issued by sbi and used on nh 08 from delhi to jaipur but the fact is dishearteing that no special lane for the tag holder is secured and the trucks/buses/ car with out tag are permitted, making the purpose of free sailing through the toll is defeated. The suggestion is to make entry to tagline restricted with sensor barried as is done at dnd. Pkagaur
                                  Nov 05, 2017
                                  Updated by pawan kumar gaur
                                  the word secured be read as not secured.
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                                    K
                                    krantiago
                                    from Siliguri, West Bengal
                                    Nov 5, 2017
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                                    Address: 753011
                                    Website: WWW.BIJAYDHABA.COM

                                    Dear sir,
                                    We would like to bring you kind notice the road blockage and capture of pwd road by big hotel bijay dhaba, cuttack, orissa,. He used the nh road for its business purpose as for parking of vehicles under illegal way. The people of bhanpur, cuttack village had also demonstrate by years and its all goes in vain. As it your department came for this and thoroughly crossed this site, it seems owner has"setting" with department and violating the laws. Sir as on few days nhai department fencing the front side of bijay dhaba, (As he personally used for parking of his customers) nh area by fencing wall but bijay dhaba owner damaged the fencing wall by power of 'gunda' and local big people. And also proof of that all villagers know, but no one say about that, he also threatening to villagers if any body rage his voice. We the villagers of bhanpur village are also going to media for disclosing his unathuroised capture by pwd roads.
                                    Sir we kindly requset you to again fencing the pwd road of national highway & villagers by help of police and violation by big hotel, bijay dhaba, po-bhanpur, cuttack, orissa
                                    Pls take action soon
                                    Yours sincearly
                                    Together for ngo services
                                    Cuttack
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                                      TECHNICAL GURU S surajpatidar (suraj)
                                      from Lucknow, Uttar Pradesh
                                      Nov 2, 2017
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                                      Address: 327022

                                      It is very difficult to travel on nh-927.
                                      The whole road from mahi bridge to banswara is totaly damaged and full fill with water. Mainly in partapur city, people facing too much difficulties during traveling in city partapur. I added the picture of road.
                                      I hope you will take action against it
                                      It is very difficult for two wheelers to drive sir.
                                      Accidents also takes place daily sir.
                                      Ensure it as soon as possible
                                      Will be waiting for your reply sir...
                                      +3 photos
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                                        dranilkumarpoonia
                                        from Delhi, Delhi
                                        Nov 2, 2017
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                                        Address: Churu, Rajasthan

                                        I traveled to khansoli village in churu district on 31st october via salasar highway from sikar district. As i was not aware of route, i crossed dhadhar toll plazza and paid 35 rupees toll. After driving 1 km from toll plazza, i asked a villager for route and he guided me that i just left the road just before toll plaza. So i returned back and asked toll authority to get me through, as i crossed toll plaza by mistake, but he denied and made me to pay another 35 rupees. My toll entry timmimg was 4.14 pm and 4.30 pm.
                                        Hi
                                        NH31 condition is pathetic in nawada dist in bihar road was repaired in march and again in six month it has become worst. Many people die daily due to bad road. It is requested to repair it urgently. we are thinking of golden quadrlaterol but are unable to repair existing road.
                                        Hi i am Madan Rajpurohit i traveled Bikaner to Ramdevra on 23/11/2019 and tool a return slip from toll booths, when i came back from Ram Devra to Bikaner on 24/11/2019 on last toll plaza Salasar toll plaza near Bikaner i reached their on time but they said you are 3 minutes late so you have to pay again i request them to understand that it is not my fault your toll plaza are so busy and i have to wait about 15 minutes on each one but they didn't accept it and missbehave with me and forced me to pay again then i called to their toll free no. but they also didnt respond me and charged me again by Salasar toll plaza (On Bikaner Jaimalmer high way) so please take needful action on duty employees of Salasar toll plaza.
                                        Hi i am Madan Rajpurohit i traveled Bikaner to Ramdevra on 23/11/2019 and tool a return slip from toll booths, when i came back from Ram Devra to Bikaner on 24/11/2019 on last toll plaza Salasar toll plaza near Bikaner i reached their on time but they said you are 3 minutes late so you have to pay again i request them to understand that it is not my fault your toll plaza are so busy and i have to wait about 15 minutes on each one but they didn't accept it and missbehave with me and forced me to pay again then i called to their toll free no. but they also didnt respond me and charged me again by Salasar toll plaza (On Bikaner Jaimalmer high way) so please take needful action on duty employees of Salasar toll plaza.
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