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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 399

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T
Timbadiya Chirag
from Vyara, Gujarat
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road maintenance

Address:Dungarpur, Rajasthan, 314001
Website:National highway authority of India

Recently i traveled from dungarpur, rajasthan to surat, gujarat and i observed that most part kf the road was totally break. One more thing is that at i travel in day but the people who traveled at night may suffer more! It occurs serious accidents at night!! Pls do needful to public. And many time when "trucks" accident occur on this road it can't be taken any serious action against it and it remains as it is for more day....
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R
Rajeshwari Naidu
from Chennai, Tamil Nadu
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no cctv in motorcycle lane

Address:600052

Respected sir/ madam,
Today 10/08/2017 my brother was travelling from gummidipondi to Redhills (tamilnadu) 1km before the tollgate he was brutally beaten by the robbers (two motorcyclist, in one bike 3 person and on other bike 2 person were travelling..
They beaten my brother robbed his gold chain and ring which he was wearing and he too was travelling in a bike.. he was injured very badly.. Am not at all worried about the...
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M
masalem
from Coimbatore, Tamil Nadu
Jul 15, 2021
This thread was updated on Jul 15, 2021
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non maintenance of nh-47 by contractor

Address:Erode, Tamil Nadu, 638316

Dear NHAI officials,

Kindly note that NH-47 in Tamilnadu passing though from Salem to Chengapalli Km 0+00 to Km 100+00 is not properly maintain by the O&M contractor, lots of damages, damaged crash barriers, road signs, milestones, are not yet rectified, also service roads are joined in Main carriageway at many places without any approval from NHAI or concerned authorities, illegal crossing in many places. Illegal joining...
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P
Pradeep Surana
from Bengaluru, Karnataka
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rejection of rupees 10 coin

This is regarding to non acceptance of rupees 10 coin. This scene happened in krishnagiri toll plaza in tamil nadu. I asked the person to contact the supervision or toll manager regarding this, but he neglected by saying he will not accept this coin of rs. 10. I even explained the clarification by rbi. This is in violation as toll plaza is government authorised and thereby misguiding people and spreading false rumour of coin being invalid...
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S
Siddhant Kothiwal
from Varanasi, Uttar Pradesh
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illegal toll tax

I am a resident of moradabad, uttar pradesh and i am a frequent traveller to delhi.
As i drive my car to delhi i am being charged toll tax at 3 tolls among which one is illegal. The toll of dasna is illegal or is temporarily on hold or whatever as per my knowledge. This toll charges taxes from few travelers and few are allowed to pass. I myself tried to escape and no one stopped me. Then again one day they stopped and asked for toll...
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M
makraj
from Mumbai, Maharashtra
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encroachment on nh4 at wakad bridge pune

Address:411057

While traveling from baner to punawale, on nh 4 below wakad bridge some private vehicles halts for picking up tourists. This is causing blockage of at least two lanes out of three. Mainly state transport bus has provided their station on it. As per highway maintenance, three lanes should always clear.
Fortunatly we have sub way which can be used to pick up tourist by private and state transport vehicles. All this is happening in front...
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Address:Alwar, Rajasthan
Website:consumer complaints

We are facing daily basis harassment at toll plaza - shahjahapur where 10-20 min waiting for every vehicle due to poor staffing by operator leading to impacting us as late reporting of staff in every shift start and end. You are requested to visit immediately and take countermeasure immediately to avoid any incident as lots of people having grievance....
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A
abhinav kaurav
from Bhopal, Madhya Pradesh
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pathetic condition of nh 12

Address:462043
Website:Bhopal

This is to make complain for the pathetic condition of nh12 between bhopal & jabalpur. It takes more than 8 hrs to cover a distance less than 350 kms. Condition is worse between bhopal to obedullaganj & near jabalpur which is damaging the vehicles & costing a lot to the passenger. It is affecting business as mandideep is an industrial sector but governing bodies is not taking care of it. I as a citizen, paying income tax for the betterment...
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N
Nakshata Savla
from Mumbai, Maharashtra
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toll payment and the abusive behavior of the persons at vashi toll

Address:400705

Today 6/8/2017 we had to go to bkc from vashi so while crossing the toll the person standing started abusing my husband and me is this the way to behave why should we pay toll as both the roads to and fro vashi are not maintained and the people abuse if no action is taken i all not pay the toll...
It is the same story for many o[censored]s please resolve this problem as we know that you will not take any action but hope you do the needful...
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H
Harry Chadha
from Patiala, Punjab
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exemption of toll fee

Address:144011

I travelled from jalandhar to patiala through toll plaza station on satluj river. At toll plaza, i waited for more than 3 minutes near about 6 minutes today on dt. I. E. 05/aug/2017. But i didn't get any exemption.

Pl. Look into this metter and do the needful as early as possible for all consumer.

My add. Is
Tejvinder singh chadha
D-21, nit-campus,
Near bidhipur
Jlandhar (144011)br...
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A
abhinav kaurav
from Bhopal, Madhya Pradesh
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nh 75 pathetic condition

Address:Bhopal, Madhya Pradesh, 462043

This is to make complain for the pathetic condition of national highway from bhopal to jabalpur. Condition is more than worse leading to lot of major accidents.in the highway, mandideep is the industrial sector but due to worst condition of the national highway, it is getting difficult to set up any business in the area. This is really a bad impact on make in india program that the honarable prime minister has initiated.
Being one...
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S
Sherry Gulati Monga
from Akhnur, Jammu and Kashmir
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not exempted from toll fee after waiting for more than 3 mins

We were travelling from delhi to haldwani. At dasna toll we waited for almost 6 -7mins
We asked the toll boy that we will not pay toll fe due to rule of exemption for toll fee if waited for more than 3 mins
And moreover he started abusing us.
His manager also started abusing.
We are really worried for our nation future if ppl cannot avail rights.
U can check cctv cameras over there.
Kindly loge...
+3 photos
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H
Himanshu Mohta
from Shimla, Himachal Pradesh
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overeating at toll over 8 minutes

Address:New Delhi, Delhi, 110055

As per superme court decision, if any individual wait for more than 3 minutes then he will not liable to pay toll, but something happened at shahpura toll on jaipur delhi highway we wait for more then 8 minutes but still he charged toll from us.

Venue time : toll shahpura, time in: 6:21 pmtime out 6:29 amount charged 121/-.
Ticket no. 55c49b909d10d2
Booth no & operator: 13& 00592
Vechile no0998
br...
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V
vinodbinny
from Mohali, Punjab
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balance

When i was traveling with family from garhshankar to jammu & kashmir
The toll barrier staff didn't give us balance when we gave them 300. The receipt was 230. They didn't gave us balance. Their behave was so rudely. Same as for when we came back to our town. Toll post was lakhanpur. So plz with due respect take proper action to the toll staff.. Thanks!...
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K
Kalyan Reddy P
from Delhi, Delhi
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raikal toll plaza fastag not implemented

Address:560076

Hello,
It is quite annoying to see regular vehicles are passing by through fastag lanes. What is the difference in implementing such program to save consumer time? When asked the toll gate persons, they were rude saying that we can go and compaint where ever we want. I mean the response is so ridiculous. Icici & fastag team has to respond to me on this without which i will file a case agaist you in consumer court having read all t&c...
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P
Paramjeet123
from Delhi, Delhi
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complaint regarding asking of toll tax from army personals

Address:143507

Jai hind sir/maam,

1. I shall be highly obliged to you if you favour me by taking a strong steps against the employs or the owners of toll tax stop amritsar patankot road at kathunangal (Amritsar).

2. I am a serving army solider and when ever i passes from that above mention toll plaza the employs over there always ask for the payment inspite of producing identity card by me.

3. Some times they...
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S
Sujeet More
from Bengaluru, Karnataka
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user fee after 3 minutes

Address:560032

I have waited for 4.32 minutes. According to rule no fees should be collected. But he took rs 75. This is pure corruption.
Toll plaza name. Karjeevanhally toll plaza.
Ticket no.[protected]
Date. 30/07/2017
Time 12.37.15
Section. Tumukur - tavarekere

According to rule by national highways authority of india. After 3 minutes in waiting queue the vehicle can exclude the toll fess. But the toll...
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S
S. Adiseshu
from Bhimavaram, Andhra Pradesh
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highways in andhra pradesh

Address:533103
Website:nationalhighwaysauthorityofindia

Toll fees being collected on highways... What for? I firmly believe with the information i had that these fees are collected from the cars playing on concerned highways by those who are authorised by the nhai, and in turn these toll collectors are supposed to maintain the concerned highways well so that the vehicles should have a "safe and smooth drive".

A couple of days back i was travelling from rajamahendravaram to narsapur...
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S
Sanjeev Kumar Grover
from Chandigarh, Chandigarh
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toll tax time issue

Address:Muktsar, Punjab

I was traveling through kothkapura - moga toll free road as of rules if toll time exceed 3 min then toll is free but after that still toll officer ask me for toll and he was behaviour was very bad towards me and he ask if i can't pay toll then i will not be allowed to pass the toll. I am tax payer of the country and i am aware of my rights. I request to take big action towards this issue....
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U
upendrarc
from Pune, Maharashtra
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service roads badly damaged

Address:Pune, Maharashtra, 411045

Nhai has been building bridges on pune-mumbai highway. The area i am complaining about is at pune and it is from sus overbridge to wakad bridge. Due to these construction activities all service roads as well as roads under various bridges that are neighbouring to highway has been damaged badly. I tried the local corporation (Pune munciple corporation) but they are not able to provide permanent solution saying that this are does not come under...
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