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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
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+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 400

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D
Dipesh Deshmukh
from Mumbai, Maharashtra
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road safety

Address:Mumbai City, Maharashtra, 410206

Hello,
Dipesh deshmukh here resident of near by panvel area, i am writing you this complain because from past many days i am observing the nh4 highway i. E mumbai banglore highway which also pass through my residence, the condition of road is a threat for bike riders n small vehicles because from panvel to dandphata there are more than 60 extreme danger potholes which needs be repaired as soon as possible orelse we will loose many...
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V
Vikram642
from Haridwar, Uttarakhand
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joya toll on nh 24 collecting toll

Address:Moradabad, Uttar Pradesh, 244001

Why the toll is getting charged on joya toll plaza on nh24, when 2 lanes are closed from brijghat to moradabad due to kanwar काँवर यात्रा and inconvenience is caused to passengers, as of 23 july 2017
When highways are not getting used then why we should pay for it,
If we are not allowed to use it, we shouldn't be paying for it.
Kindly advise on this
Regards
Vikram...
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கார்த்திக் வெள்ளைச்சாமி
from Bengaluru, Karnataka
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ten rupees coin not accepting

Address:Vellore, Tamil Nadu
Website:NH department

Today am crossing pallikonda toll plaza tamil nadu date 23/07/2017 (05:23:32)
Vehicle no: (Tn19l3382)
Type of vehicle:car
Type of journey : return trip
Fee : rs 120
I give the amount of rs 120 ten rupees coin. But toll plaza person telling ten rupees coin for not collected toll plaza your department tell the any new rules not collected the coins... Plz take the action immidetly....
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P
praneet_11
from Raha, Assam
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toll on all vehicles

Address:Visakhapatnam, Andhra Pradesh, 530002

Toll on all vehicles should be abolished immediately as the same takes a lot of time when passing through a toll plaza. Instead one time upfront toll tax may be taken at the time of purchase of vehicle. Present toll plazas may be converted into check for weighing of commercial goods loading vehicles. This will also lead in more collection of tax bcaz there is a lot of corruption at toll not only by employees but also by toll companies of...
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S
Sanjeev kuma r
from Basti, Uttar Pradesh
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unauthorized cut on nh 91 sikandrabad bypass

Address:Bulandshahr, Uttar Pradesh, 203001

A unauthorized cut open by dhaba owner near sikandrabad bypass flyover on nh 91 for illegal passing customer vehicle like roadways bus and trucks maybe with the cooperation of your officers. It is a big issue can create a serious accident on nh 91. So requested to you kindly close the unauthorized cut as early as possible and take appropriate action of those who is responsible for that.
Regards
Dr. Sanjeev aggarwal
Bulandshahrbr...
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Address:Bangalore, Karnataka, 562107
Website:www.betpl.com

BETL Bangalore Attibele toll gate traffic jam every morning towards Bangalore and evening towards Hosur

Because of this it takes 10 to 15 minutes every morning and evening to cross this toll gate

Please ask your person to visit Attibele toll gate between 8 am to 10 am a then you will understand how difficult is for a commuters to wait when they are going to office.

I'm not sure still you need...
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V
Vidhi Sanghvi
from Mumbai, Maharashtra
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regarding toll plaza

Address:Mumbai City, Maharashtra, 400082
Website:www.nhai.org

Is there any rule indicating that if we stuck on toll plaza more than 3 minutes due to non management of toll plaza officials, we can deny the toll tax..? As i have seen many videos regarding this & it usually happens with me @ mumbai toll plazas and also at worli sealink toll.

If so, please provide copy of orders on my mail i'd [protected]@yahoo.in

I shall be highly thankful to you.
Regards
Rahul...
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M
MRK Reddy
from Vijayawada, Andhra Pradesh
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road crossing facility for human on nh-30

Address:Krishna, Andhra Pradesh, 521228

We have request to road crossing facility for human at new b-colony gate in kondapalli, krishna district, andhra pradesh on nh-30 (Vijayawada to jagadalpur... National highway). This is 4 line highway with divider, no crossing facility to nearly 1 km and strongly built by iron railing nearly 4 - 4.5 feet height. Hence please arrange the crossing......
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E
Eliena Toby
from Hosur, Tamil Nadu
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highly unmaintained access to nh 17/nh 66 from by plane - veered road

Address:Ernakulam, Kerala, 683519
Website:NHAI

This is regarding the access to nh 17 from veerad road (Moothedam rd on google maps) in vazhikulangara, n. Parur, cochin, kerala. After the land acquisition for broadening of nh 17 few years back the access to nh17 has been a mud path from veerad road which connects kaitharam area to nh. The residents in the area fill it up with sand or level it some way when it becomes impossible to use the stretch without reminiscing the time our ancestors...
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A
ash krishna
from Mumbai, Maharashtra
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toll booth time consuming complaint

I want to know the actual timing at toll booths of nhai. I always spending minimum 20 min. To half an hour.. So i just want to verify that what is rule for compansation given to vehicle owner or commuter?. What is actual waitng time for vehicle to wait for its turn at toll booth? How the calculations done for the charges of vehicles to run at highways at all toll booth? Is it necessary to paid the said amount by toll plaza? How it may be...
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R
Rajasekar Santhanam
from Bengaluru, Karnataka
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toll fee

Address:Virudhunagar, Tamil Nadu, 626119

Hi,

Daily i am crossing nh7 etturvattam toll plaza.
I am just using only 8 kms from my native to cross that toll palza, but still they (Toll operators) asked to pay toll.
Daily i need to go sattur which is the nearest town for me.
For purchasing groceries, vegetables, fruits, sometimes hospitals, for all purpose i need to go there.
Sometimes there will be multiple time visit.
Now my question...
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C
chalasaniravi
from Hyderabad, Telangana
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waiting at kaza toll plaza

Address:Krishna, Andhra Pradesh, 520010

We waited 25 min for pass through kaja tole plaza between vijayawada and guntur.
We asked when we paying rs.128/- for up
And down about waiting and rules. But
They simply laughed and said no rule.
We explain but he did not listen and they
Called security people for arguments.
I am with family my wife does not like to
Fight on roads. I felted very bad regarding
Careless answered. U can...
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N
Noni 88888
from Pinjaur, Haryana
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contemplating against supreme court orders dated 31 of march 2015

Address:Ambala, Haryana, 133001
Website:nhai.org.in

As knowing the supreme court bench of justices gyan sudha mishra and pinaki chandra ghose, on april 17 2014 set a new deadline of march 31, 2015, for the 29./. Project that remains to be built, still pending till 2017 half year has crossed. It is my submission to be closed the toll plazas of soma isolux panipat jalandhar on nh-1 highway, as somaisolux has been collected all the project money before stated in court orders also, so it must...
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K
Kakabroker Joshi
from Amritsar, Punjab
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nh1 road pit

Address:Jalandhar, Punjab, 144001

At gt road paragpur jallandhar near amar highway filling station there is a large pit in the centre of the highway.
At 10:00 am when i was passing by from the road my car hit that pit because of which the left front tyre of my new car innova crysta bursted. I had to look for a mechanic in this scorching heat and got my tyre replaced. It took us about 40 minutes for the same.
My car no. Is pb08dl0432. I got diesel filled and...
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While going from ambala to chandigarh on july 09, 2017, i happened to cross the toll plaza at about 13.11 hrs.

There was a traffic jam at the toll plaza and it took me about 10 minutes to reach the toll window, i also have a recording of the same.

When i asked the person about how much time a person is supposed to wait after which he is not supposed to pay the toll, i was told by him that there is no such rule....
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Address:534245

Respected authorities,
Recently, government of india sanctioned a bypass road in our village. At first the highway authorities opted one route, later the respective authorities have changed the route path of the plan. But the issue is the path which they opted first is having many government lands. Of a sudden how the path is changed by not acquiring government lands and acquiring farmer's lands. Even this plan it will increase the...
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S
skkalsi
from Bathinda, Punjab
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Toll collected contrary to regulations

Sir
I travelled from jammu to amritsar on 13.07.17. The staff at toll plaza on pathankot to amritsar road on amritsar side collected toll of rs 85.00 from me. This was done inspite of my repeated requests that armed force personnel even in their private vehicles are exempted from paying toll. But all my requests fell to deaf ears of irb staff which manages that toll plaza.
Requested to do the needful.

Regardsbr...
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D
Dhanushdev
from Bengaluru, Karnataka
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Rush hour delay denied to move out

Address:Bangalore, Karnataka, 560300

Today we reached at toll plaza at 12.37 and exited at 12.51. Mean while we asked for move out there staff blocked us and forced to pay, we informed them regarding the delay of time they asked us to show the rules. After all this conversation we paid and left the toll by 01.07am hope next time at least staff should aware of these information attaching traffic photographs...
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D
divya Santosh
from Korba, Chhattisgarh
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Durg bypass charging toll for local two wheelers

Durg bypass charging toll for two wheelers .My house is near toll plaza.Every day they used to stop me and charging 15 Rs for single journey. I want to know local people travelling by two wheelers has to pay toll or not.If yes why they are taking 15 Rs.They were taking charges from may 2017 then next month they have not taken any charges.Again they are taking charges from July 2017....
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नवनीत शर्मा
from Murwara, Madhya Pradesh
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Road related complaint

Address:Mandsaur, Madhya Pradesh, 458001

Dear sir,
मंगलवाड़ चौराहे से उदयपुर यात्रा के दौरान पाया कि रोड में काफी गड्ढे हो रहे है, ऐसा प्रतीत हुवा की हम किसी ग्रामीण क्षेत्र में कच्चे रास्ते पर सफर कर रहे है। राष्ट्रीय...
+2 photos
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