National Highways Authority of India [NHAI] Complaints & Reviews

The fastag lane was closed, forcing the customers to take the regular lane and inturn wasting time.
When asked the toll operaters came up with lame excuses.
This happened both the ways on 14th may 2017 around 4 am and 12 45 pm
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Customers pay for the facility and if the facility is not provided it is not great and we lose the trust factor.
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The contact section of the website also donot work.
Invalid...

NHAI, byepass track being constructed in Pindra Varanasi has deviation at lots of places, indicating survey for track has been done under influence, not seeing the demand of road, the newly constructed road has got lots of turns, when all area is vacant any land could had been acquisitited, what was the compulsion of road deviation or turn which unnecessarily increasing the length of road leading to extra public expenditure. At certain places...

I am a serving indian air force officer. I was travelling from lucknow to kanpur via nh -20 in a hired vehicle. I was forced to pay the toll tax at nawabganj toll plaza but as per the indian toll (Army and air force act 1901) defence personnel are exempted from toll tax all over india (Whether he in private/ hired/ govt vehicle irrespective of he is on duty or not). They showed a recent letter issued by nhai authority issued on[protected]...

Dear NHAI,

With warm regards from a valuable voter citizen of india, i have a very disgusting problem to share with you. My msg. might be little long but will change your phase of life if solved.

We have been travelling regularly from Neem ka Thana to Kotputli Road which covers around 37 kms. And more than 20, 00, 000 खडे

As u are very much aware of the fact that this is a risk for every...

Sir
I am serving airforce personal and i was going to etawah from phoop by my own vehicle on 08 apr 17 0833hrs i show my i-card for toll exemption but he refused for toll exemption he said you have to pay if don't want to pay then go back but according to govt rule vehicle of defence personal are exempted from toll tax and one more govt rule vehicles 6km area from toll plaza are also exempted from toll tax both criteria was fulfilled...

On 8-5-17 i am traveling on punjab roadways bus from karnal. We reach around 10:10. Am there was chaos in a queue we waited more then three minutes.in latest rti reveals more den three minutes for commuter is charge free. But they said we did not get any notification. They still charge toll tax from the bus driver. The behaviour of employees are so rude....

I am staying in chengalpattu. I am working in Mahindra city. My vehicle number TN 19 AD 1071 is a commercial vehicle.
Daily I am traveling from my hometown to Mahindra city- Infosys, about seven kilometers, which is costing around 60 rupees to and fro. Which is a loss for us. When we approach our higher authority, we were denied for our basic needs. I am owner cum driver and there are around 150 drivers like me, who are experiencing...

There are many toll gates in andhra pradesh with high price and sucking our blood.5 toll gates in 220 km's from bhubaneswar to vizag road from a. P border. I have seen some outdated toll gates at gurazala, guntur district which are running with the help of local political people. Simply they are collecting money. Please do your best from this scraps and save our country....

I have made an application on 06.03.2017 for issue of captioned bonds vide application no.21802287. The payment towards purchase of bonds was made on the same date in the axis bank, indore (M. P.) branch. The bonds in question have not been received as yet though a period of two months has already elapsed. The bonds may please be issued at the earliest and i shall be thankfull if you drop me a line of confirmation.
Shirish basarkar...

Sir

I would like to inform you that very bad condition of nh-87 from rudrapur (Uttrakhand) to sidcul pant nagar, (Uttrakhand) approx 8 km,

From the last two years no maintenance provided. It has very bad condition.
Its increasing accident day by day.
Due to sidcul industrial area it is very important to repair.
It is not culture of modi government/ nitin gadkari.

Please...

At bharudi toll plaza where is no space for two wheelers. We two wheelers public are also pay road tex. So plz check this toll plaza there is no small space for two wheeler. When we pass this toll plaza that time we suffer hard and harresed plz give some space for two wheeler. And help medium public. There is all lane for four whellers and where is space for two wheelers and three wheelers resurve there is also pass car and buses. So hes...

Locals just on the other side of redhills- Tada tollgate have to wait for 30 minutes to 1 hr, in-spite of having smart card. Sick people who have to reach the other side have to wait. Herebuy the golden hour is lost. Most markets and schools are also towards Redhills. Working class people have to cross tollgate twice a day. There is no separate line for smart card holder. Locals and smart card holders should be allowed in separate line as...

Dear sir.,

Nhai toll plaza in various gates in tamilnadu, they are not allowed disabled persons driving vehicles after showing disability certificate.

Please give us clear information about all disability persons exemption from toll gate in india.

I hereby attached letter from nhai for your reference, please clarify this certificate in valid?...

We are facing more than 500 m Long queues starting from Bangalore at all the toll gates on the way to chennai, each toll gate taking 30 min to get crossed.

Currently it's krishnagiri till gate we are stuck at. Please help clear the traffic.

I Guess there is a rule that if toll gate clearance is taking longer than 3 mins, the vehicles should be allowed to go through without collecting toll amount till the traffic...

On my emergency ride to Narayana Hrudalaya Hospital from Silkboard, I took Bangalore Elevated Tollway, at 7.30 am morning today, a Saturday, to avoid the traffic signal delay in the Hosur road below. Eventually I end up as the 20th car and trapped 15 mins in the toll gate. Fortunately the patients condition was not aggrieved. Use the technology to display the expected delay (based on the number of vehicles plying alongwith block at tollgate...

Hi sir,

My complaint is regarding heavy traffic block in Krishnagiri toll booth in Tamil nadu.
Even there is a heavy traffic block authorities are not ready to open the toll booth. This is not just case of this toll booth every where in India it is happening.
Please take an action for this problem immediately.

Yours faithfully,
Manu K Harshan...

Heavy traffic in krishnagiri (tamil nadu) toll gate. People are waiting more than 1 hrs to pass till gate. People in emergency reaching their destination late, then what is the use of highway. People are unaware of yellow line rules. Please increase the lane in toll gate or ask the toll gate to follow yellow line rules. People are suffering everyday. Please take action...

I travel mostly from bengeluru to kerala twice a week. I have seen toll plaza always gets crowded and we almost wait 30 minutes and sometimes more..

I knew about the rule that if there are more than 5 vehicles in all the queues the toll must be opened to free the traffic. But the below tolls are not following the same and i request you to take some action which will help the public.

Toll booths below are crowded...

Dear National Highway Authority Of India panipat jalandhar nh-1 tollway

I am a regular traveler in between jalandhar and ludhiana where I come to know yesterday only 26th of April 2017 regarding a rule where one can refuse to pay toll if he stuck more than 3 minutes in any toll plaza, I usually stuck in toll plaza available in between jalandhar and ludhiana i.e. ladowal toll plaza (km328.050on nh01)

today 27...

Sir n. H highway 1 land on ludhiana jalandhar highway near metro store is encroached upon by land sharks. The old octroi post and building is used by certain people who have modified it and hav got electricity connection. With malafide intention complaint to p. W. D. Departmention hav proved futile. Hoping for urgent action from u. Any delay will lead to harassment of public as land is very precious and owned by nhai....