National Highways Authority of India [NHAI] Complaints & Reviews

Hi team,

We are facing severe traffic jam on regular basis from 7-9 pm at delhi-gurugram nh-8.

From shankar chowk (Gurugram) till mahipal pur (Delhi).

Due to which, even emergency vehicles also get stuck in the jam for about 20-25 mins, which should be a 5 min drive.

It is also hectic for the daily traveler, like us, who burn lot of fuel everyday which in turn increases pollution emission as well.

Please can something be done in this regards at the earliest.

Looking forward to hear a good news from you.

Thanks and regards
Nitish babbar
[protected]
[protected]@gmail.com

It is seen that some portion of newly constructed nh 31 to guwahati has started damaging. So i request to authority to take intimidate action for minimum repairing in the begging. Which will help citizen and govt. At low cost afford.
I request the authority to check the highway as it started damaged in this monsoon season 2017. The road was completed just two years ago.

Sir,
I am shouchan serving in indian air force, i was traveling my own car from udaipurwati to jhunjhunu on 08 jun 17.

I show my identity card on toll booth but they do not expect it, and i was force to pay ₹ 70 toll tex at toll tex plaza near jhunjhunu.

Undet army air force act 1901 all defence personal are examption toll tex they are on duty or not.

Plz take appropriate action

Sir
Recently on 15.06.2017 i came from ludhaina to delhi in my car. Nhai is taking toll on two places and the condition of road is so bad that lot of pot holes are present. Whether nhai is only interested taking toll. The maintenance of road is very poor. Please look in to the matter and get repair work done as soon as possible, otherwise in monsoon season it would be very difficult to travel on this road

Road between krishnagiri to thurvanamalai is really. Why you playing with peoples safety. I happened to travel with my car on 2 june 2017. I see two accident in the road because of poor road status. So many people commuting the road on daily basis. It is very pathetic to see such to road in tn. I request all authorities to set aside all your different of opinion and plan towards finishing of project quickly. It is unusual to see waste people's money now a days.

Nh 41 mundra to anjar, gujrat, road is heavyly damaged condition between khedoi to nagalpar (6km distance). This busy road having potholes of 200 to 300 mm. Kindly take corrective action before monson to avoid lose of life in accident. Authorities has started collection of toll but nobody is interested in this problem solving. Hopefully action will be taken after this complaint.

I had to wait for 20 minutes at the mcepl km.42 toll gurugram at booth no. 13 and operator no. D2709 on 13 june​ 2017 my ticket no. Is [protected] i waited behind the yellow line but was still forced to pay and the operator didn't acknowledge the yellow line rule and misbehaved, being with a family i avoided it and payed the amount. The operator was sure that their is no yellow line rule.

Hi sir/madam,
I am staying in bangalore. Almost every weekend i go to my native (Anantapur) which is around 220 kms from bangalore.

The toll charges are recently increased to 85 in bangalore toll plaza and bagepalli toll plaza.
Usually we give 100 and expect 15 rupees to be given back.
The toll plaza guys give 14 rupees as 10 rupee note (1) and two rupees coins (2). When asked for another 1 rupee, they say thay have only 2 rupee coins. They are saying that they are being given only 2 rupee coins. From where we should get a 1 rupee coin everytime. Why can't they give rs. 5 coin. I started fighting with them everytime.
And it has become a routine for me and them. Every weekend when i go home this is the situation at these two tolls (Bangalore and bagepalli).

Please take an action on this. Enough of government and other eating our money in the form of taxes, toll fees etc..
Cannot afford to loose anything in this kind of #.

Thanks.

The roads between krishngairi to tindivanam so called national highways (Nh77) has horrible roads with pits almost for the past 15 years.
Tiruvannamalai is the holy place, lakhs of people will be travelling for girivalam on full moon days every month. The worst condition of roads are difficult to travel. Please find a sample video atatched nearby krishnagiri.

7 june 2017 near about 4 pm
From going nathdwara to udaipur in toll plaza, one truck had authorized fasttag but the fasttag line was not opened and normal line was very much long and not followed the yellow line and there was not also yellow line made. We recorded everything. The officers in toll plaza was having very bad behaviour. They pulled our phone from our hand. They were not also well educated. Plse take fast action and reply me or we have to take a big action.in short they are not following rules.

The toll road from Tambaram Bypass to Vanagaram is uneven and cleaning is improper. The kerb stones are not painted and the silt that accumulates alongside the kerb stones are not cleaned regularly. The maintenance of plants on the centre median is also not done. As a result driving in the night becomes difficult. The lane marking for two wheelers has got erased, as a result two wheelers tend to drive on the middle of the road, making it difficult for other road users. The status of the toll collection booth is in a sorry state of affairs and the plight of those maintaining the toll plaza is apathetic.

Officials,

I am a resident of gurgaon sector-78 and daily have to suffer mismanagement at kherki daula toll. I am not going to touch topics like how its unethical to have a toll inside a city, how high charger are etc. But please provide good lane management to us. Every day people take wrong side to come ahead and barge in normal lines. No action

In ahmedabad, at vaishno devi toll plaza, on ahmedabad ring road, on 31st may, 2017, two cars went ahead of me but no toll was collected from them. But when i came forward the person asked for toll. When i said why didn't you collect toll from the cars ahead of me, he very rudely replied, "main janta hi usko, tu janta hai? Nahi janta na, to de pesa."
When i said toll is free, he said "this is private toll, you have to give it." illegal toll collection is going on

Sir I'm Prabhakar Tripathi a serving soldier in Indian army, I was going to basti from Lucknow toll of Faizabad and harrya (basti) taken tax to me when I said that with I'd proof of army tax is exemption then he told me that now no exemption to the army personnel, I was with my personal car, my journey date was 02 may 17. Sir pl reply me I'm rule is change otherwise I take action pl of then. My contact no is [protected] & e mail id is [protected]@gmail.com

Thanking u sir

Dear sir please give details regarding defence personal charge in toll plaza
Because when I cross toll plaza before this month I don't give any charges. But I cross toll plaza today I charged toll tax
Toll plaza in charge say rules are change from 17 June all defence personal navy army and air force
Give money
So I want detail regarding defence personal toll tax rules thanks
Regards kuldeep

Dear sir.
We have paid toll tax under 5km areas of two-time but the rules of india government. If you are traveling any areas and one city cross one city one point to another points those comes under 10km so toll tax paid one time but here we are traveling damoh m. P. So the toll tax person have take two time tax plz considered with to me and give me solution in my email id. [protected]@gmail.com or my mobile no. [protected]
I hope i will give me positive answer

Dear NHAI,

Please take action to clear the Jam problem on Shahjahanpur Toll they never follow the rules if Jam is more than 3 minutes or cross the yellow line and this is under construction from more than one year. We fail to understand why this much time to complete the toll construction.
Can you please help us on above matters so that travelers don't face problems.

I had issued monthly toll tax pass of
Dari tall plaza near veraval somnath.
During issued pass, smart card not given to me and given only hand writing slip.
I am suffering heart ailments and i go rajkot my treatment.
Every time stopped my car by booth
Clerk and i am going to traffic room for permission, and i am unable for every time for permission.
On 28th may stopped my vehicle and i saw my pass but they not believed and mr gsutam dodia has assaulted on me and my family and used abused wards to us.
I had written complaint to toll manager but not reply.

Hence take suitable action against mr dodia.

Regards

N g zala-veraval
[protected]

I am an army personnel. I was forced by oriental nagpur bypass construction pvt ltd. To pay the amt of 100 even after producing the military id. It was sheer humiliation and its my urge to the concerned authorities to look into the authorities as armed forces tribunal has put the stay on any such possibles which has already cleared the way of exemption. As such i was on duty.

I have journaly travels on jaipur to agra road nh 11. There is a tolltax name of jaipur mahua tollway pvt ltd near sikandra town. I have wait about 20 mints every visit because all staff taking some amount for accross to toll without toll tax. They all planed about it. So please take a action against them.

Thanks & regards
Virendra
[protected]