National Highways Authority of India [NHAI] Complaints & Reviews

Address: 470661

Dear sir.
We have paid toll tax under 5km areas of two-time but the rules of india government. If you are traveling any areas and one city cross one city one point to another points those comes under 10km so toll tax paid one time but here we are traveling damoh m. P. So the toll tax person have take two time tax plz considered with to me and give me solution in my email id. [protected]@gmail.com or my mobile no. [protected]
I hope i will give me positive answer

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Address: Alwar, Rajasthan, 301705

Website: NHAI

Dear NHAI,

Please take action to clear the Jam problem on Shahjahanpur Toll they never follow the rules if Jam is more than 3 minutes or cross the yellow line and this is under construction from more than one year. We fail to understand why this much time to complete the toll construction.
Can you please help us on above matters so that travelers don't face problems.

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Address: Junagadh, Gujarat, 362266

Website: Consumercomplaints.in

I had issued monthly toll tax pass of
Dari tall plaza near veraval somnath.
During issued pass, smart card not given to me and given only hand writing slip.
I am suffering heart ailments and i go rajkot my treatment.
Every time stopped my car by booth
Clerk and i am going to traffic room for permission, and i am unable for every time for permission.
On 28th may stopped my vehicle and i saw my pass but they not believed and mr gsutam dodia has assaulted on me and my family and used abused wards to us.
I had written complaint to toll manager but not reply.

Hence take suitable action against mr dodia.

Regards

N g zala-veraval
[protected]

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Address: Nagpur, Maharashtra

I am an army personnel. I was forced by oriental nagpur bypass construction pvt ltd. To pay the amt of 100 even after producing the military id. It was sheer humiliation and its my urge to the concerned authorities to look into the authorities as armed forces tribunal has put the stay on any such possibles which has already cleared the way of exemption. As such i was on duty.

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Address: Jaipur, Rajasthan, 302015

I have journaly travels on jaipur to agra road nh 11. There is a tolltax name of jaipur mahua tollway pvt ltd near sikandra town. I have wait about 20 mints every visit because all staff taking some amount for accross to toll without toll tax. They all planed about it. So please take a action against them.

Thanks & regards
Virendra
[protected]

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Address: 600001

I regularly travel from Bangalore to my village near Chetpet and had used this road via Krishnagiri, Tiruvannamalai.

The condition of the road is very pathetic between Uthangarai and a little beyond Singarapettai. Negotiating this section i very dangerous as you damage your car suspension if you are not cautious.

Night driving is a death trap.

The road beyond Singarapettai and has many unfinished patches that suddenly appear before you and left with no choice but to hit the rough patch.

This road connects the important temple at Tiruvannamalai and also the various Ashrams.

Service to manking is service to GOD.

Our NHAI is doing a great DIS SERVICE to the devotees who go to Tiruvannamalai earning the wrath of the travelling public and also the ALMIGHTY.

Hope the Authorities wake up.

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Address: Nagpur, Maharashtra

Website: www.orientalindia.com

Sir,
1. I am a serving soldier in the indian army. I have been posted from kashmir to a south indian district.
2. I was moving my luggage in a civil truck on nagpur highway. The move is an official move as i was going to join my duty station.
3. All relevant documents and letters stating exemption from tax is being carried by the driver. The toll was collected by mr gajendra lokhande of ose construction company (Mob no-[protected]) at nagpur bye pass.
4. As per nhai letter number nhai/13013/267/cmd-co/05-06/rti-16 dated 04 dec 06, these goods should also have been exempted.
5. The whole matter is not about paying the tax, it is about standing for the right thing. If the government feels that the toll exemption should be done away with then a clear cut order should be issued in this regard. Otherwise these toll plaza should be instructed accordingly.

Thank you

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Y

YP Reddy

from Tanuku, Andhra Pradesh

May 29, 2017

We have requested for up and down tickets but toll plaza people recklessly issued single journey ticket bearing ticket number [protected] and betraying public with another ticket There is no automatic passage system. Plaza is monitored completely barricaded using young boys and threatening public. They are not maintaining toll Road at all.

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Address: Bangalore, Karnataka, 560099

The behaviour of bangalore toll elivated flyover @ electronic city employees are very very bad... They don't treat people's as customer, they speak very badly, it's from beginning i have been seeing from past 5 years, even complain to there supper viser still no results, those guys behaviour are also same as others, no responsibility with full of attitude... Pls look and teach them how to behave customer, as we are not going freely so it's responsible of nhai to give better service.

Thanks in advance
Aswini mishra

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kishor rathod

from Vadodara, Gujarat

May 24, 2017

In gujarat rajkot district in town JETPUR nowadays making a road by NHAI But quality of road is very poor..they people doing fool to jetpur people..please take a strong action towards this direction..this copy i m forwarding to CM of gujarat ad well as road n transport service department of new delhi...

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Mallikarjun katriki

from Bengaluru, Karnataka

May 25, 2017

In bangalore nelamangala tool plaza, in fast tag line all non fast tag vehicles are allowed, having a fast tag also, we could not able to move, since all the vehicle are allowed in same lane.

It is inconvenience to fast tag holders, please look in to it.

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Dear sir

Every month I travel 2 times to gorakhpur from lucknow

As per rules Toll rates are 1.09 from small vehicles

There are four toll gates on approx every 50 km
But they charge Rs. 85 or 90 as toll tax
While itshould be app roz 55 to 60

Why the toll rates are so high?
These companies are looking the innocent customers

Everyday approx 10000 vehicles cross the toll

Please enquire the matter so that we can pay proper toll tax

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Address: West Godavari, Andhra Pradesh, 534002

There is huge traffic jam at the Kalaparru toll gate in west godavari district of andhra pradesh (NH5), where it is consuming much time to cross the toll gate. Authorities are not bothered to extend the lines based on the traffic congestion. We are losing our valuable time for waiting in a queue. We are paying at toll gates for our convenience and for creating further infrastructure for smooth and hassle less journey --- but it is becoming a nightmare when we enter the toll gate till we cross and pass through. Pl take action to increase further lanes for clearing the traffic in time without creating inconvenience to the vehicles.

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Address: 144801

Sir i am from kartarpur distt. Jalandhar punjab. I have a shop in the market named vishva karma market which have an entrance from the nh 1. But all the market suffers from atleast 50-60 days because the entrance was blocked by the national highway authorities for some work on 06 april 2017 which was not completed yet and the consigned person never give satisfactory response. Pls try to complete the work soon. Thanks

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May 14, 2017

Mallikarjunappa H R's response their behavior is very rude

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M

Mallikarjunappa H R

from Paravur, Kerala

May 22, 2017

Jos toll road co ltd
on 07/05/2017 at 6.35 am
reject paid fee from credit card, so many times also

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Address: 312022

Website: www.nhai.org

Our tour was from Kota-Udaipur-Kota. It was our first time on this route so we didn't knew about the toll rates. Bassi toll plaza at Meghpura, Rajasthan tried to fraud us. We had demanded toll of double side but they cut toll for single side. On the return trip, they starts to blame us for the issue. The fault was completely of the employee. We told them to watch the cctv footage as we clearly demanded of double side. It was their mistake as they tried to make money out of two single tolls than one double toll. They used to fool people as mostly people don't pay attention. People pay money as they are demanded of. It is the employees responsibility to give information correctly and clearly. Please take an action towards this as many people do get fooled by this and made to pay extra money.

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Address: Dholpur, Rajasthan, 328021

Website: www.dilipbuildcon.co.in

Road upgradation (Karauli-dholpur - nh 11b) project has been completed by dilip buildcon limited (Contractor). Umreh panchayat is one of the largest panchayat of bari block in dholpur, rajasthan which is 4 km far from bari and 3.5km from nh-11b. There is available sign board for each village which is small or large but umreh village, being large village has no sign board on nh-11b. Umreh village has two ways from highway but there is not a single sign board for it.

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Address: Chennai, Tamil Nadu, 600071

Website: NHAI

Service road - nh 45 connecting to poonamalle avadi high road - chennai, it's in bad shape.

It is too risky to travel by any vehicle, but so far non of the official really bothered to resolve the issue. Even the traffic police not bothered, when i checked with them — his answer is... It will take another three months.

I really don't know where our country is heading too, basic infrastructure to maintain the proper road for our public safety no one bothers.

I would be great if any authoritative person takes immediate action without fail.

Service roads which connect the bridge in pathetic condition... Action needed immediately.

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Address: New Delhi, Delhi, 110001

Website: www.nhai.org

Dear sir/madam,
I like to inform you that, at nh-24 near river kosi (Approx 200 mt towards delhi side) a number of pot holes/ditch are present almost on complete road with approximate spam of 100 mt. These types o[censored]nexpected obstacle may leads to unbalance any fast moving vehicles, that is very dangerous on such a smooth highway for which vehicle has to pay a heavy toll. Please look into the matter and take necessary action at earliest.

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H

hari2012

from Visakhapatnam, Andhra Pradesh

May 19, 2017

Sir, i am defence personnel india navy, toll plaza between bhind to gwalior, manager want to pay for defence personnel also, he did argument

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Address: 411013

I m frequently travelling through Pune - Solapur highway. With in this have around 5 toll plazaz. Every plaza has Fastag lane, but they are not keep the lane open for only FasTag vehicles and other vehicles also gone through this lane. Hence, its not much useful for FasTag holders and it become a time consuming for us. And at the end this is not busted for Digital payment system. Ex - Patas Toll PLaza, Saradewadi(Indapur) toll plaza.
Also they don't keep open all lanes and hence the vehicle queue gets bigger and it takes more time to cross the plaza.

This needs to take action by NHAI to get it hazalfree for all people.

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Address: 531001

Dear all,
We the residents of S C Colony, college Kothuru, anakapalli, visakhapatnam Dist. has facing Drainage problem since 3 years and we complained about this with our panchayat office. After a long time they take initiative and doing the work but NHAI patrolling objected to clean the mess
Hence request you to take necessary steps to resolve this issue as because of this till now two are effected with dengue and children are suffering with frequent fevers
Regards
Residents of SC Colony

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M

Mikita

from Bengaluru, Karnataka

May 16, 2017

Toll plaza at Shilphata NH4 Notif no S.O.1429(E) dated 5-9-06, is charging toll to enter in Mumbai on private cars as Rs 35. But This is not legal as far as i know this toll plaza is not included in that 5 toll plaza which are valid for entry inside Mumbai. The receipt of the same is attached herewith.

Drainage problem at s c colony, college kothur, village anakapalli-531001 - Comment #2731776 - Image #0

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Address: Bangalore, Karnataka, 560066

Website: Fastag.org

The fastag lane was closed, forcing the customers to take the regular lane and inturn wasting time.
When asked the toll operaters came up with lame excuses.
This happened both the ways on 14th may 2017 around 4 am and 12 45 pm
...
Customers pay for the facility and if the facility is not provided it is not great and we lose the trust factor.
...
The contact section of the website also donot work.
Invalid captcha error all the time!!
...

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S

Suhas Sukumar

from Mysore, Karnataka

May 15, 2017

FAst Tag Lane sucks simply looting people no where it works

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N

Nirav Nayak

from Ahmedabad, Gujarat

May 15, 2017

Yesterday I am coming from Ahmedabad to Gandhidham, while passing from Shamkhiyali toll Tax I found that the receipt I found in which car number not mention. Also the time was incorrect in addition to that The payment I have done by cash but on receipt I found it was given by card. Please check the attached receipt.

Closed fastag lane at bangalore airport road - Comment #2730309 - Image #0

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Address: Varanasi, Uttar Pradesh, 221206

Website: Comlaininig about survey of bypass of NHAI 56@ Pindra

NHAI, byepass track being constructed in Pindra Varanasi has deviation at lots of places, indicating survey for track has been done under influence, not seeing the demand of road, the newly constructed road has got lots of turns, when all area is vacant any land could had been acquisitited, what was the compulsion of road deviation or turn which unnecessarily increasing the length of road leading to extra public expenditure. At certain places it has come to notice that full compensation has not been paid

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Address: Lucknow, Uttar Pradesh, 522101

I am a serving indian air force officer. I was travelling from lucknow to kanpur via nh -20 in a hired vehicle. I was forced to pay the toll tax at nawabganj toll plaza but as per the indian toll (Army and air force act 1901) defence personnel are exempted from toll tax all over india (Whether he in private/ hired/ govt vehicle irrespective of he is on duty or not). They showed a recent letter issued by nhai authority issued on[protected] which says only service vehicle will be exempted. Is there any letter has been issued to toll plaza as i travelled in other toll plaza in nh -5 vijayawada but there i was exempted. Pls clarify

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C

chora dhakkad

from Ludhiana, Punjab

May 10, 2017

As per the govt initiative of Swachh Bharat Abhiyan, toilet and vicinity of all toll plaza should be neat and clean.

Plz fetch the attachments...

You are requested to take a proper action against it..

Thank you.

National Highways Authority of India [NHAI] Complaints & Reviews

File a complaint to National Highways Authority of India [NHAI]

National Highways Authority of India [NHAI] reviews & complaints page 404

Toll tax paid two times under 5k.m areas

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Jam problem at shahjahanpur toll

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Misbehaviour by toll person by mr gautam dodia

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About forcefully taking money from defence personnel

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Complaint against Jaipur mahua tollway limited

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Condition of Krishnagiri Tiruvannamalai road

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Repeated humiliation faced on toll plaza

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Behaviour of executive are very rash

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Extra toll tax levied

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Conjunction

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Work very slow in process

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Regarding fraud at the toll plaza bassi

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Signboard of village's name on nh-11b

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Horrible road - service road nh 45... Connecting to poonamallee avadi high road

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NH-24 plot holes

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FasTag lane not maintained at many toll plazas

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Drainage problem at s c colony, college kothur, village anakapalli-531001

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Closed fastag lane at bangalore airport road

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About the, track of bypass being, constructed about the payment of compensation for the land acquisition

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Collection of toll tax from Defence Officers

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