National Insurance Company Complaints & Reviews

SIR, MY MEDICLAIM IS FROM 10 YEARS WITH NATIONAL INSURANCE COMPANY ...
Kindly refer to the following details of the above claim no. 431859 whose Medi claim is pending for the last some time ..wants to know you detail of SHASHANK GANJOO
1. DATE OF BIRTH 6th Nov 2000 (Normal birth)
2. EARLY CHILDHOOD Normal and healthy
3. EDUCATION School attend normally from childhood to 8th class in MBS International
School dwarka approx distance 12th km from home, school activity good
Participate in all games and quiz programmes (Certificate Enclosed)

4. HEALTH He had in good health up to nov 2012, He had some illness due to acute
Dehydration and high fever, We admit in Jeevan Jyoti Clinic for treatment
And discharge on 09.11.12
But after few days First time on 20.11.2012 at midnight he had some Seizure and Same day we get him Sir Ganga Ram Hospital and consult sr. doctor Dr. C. Agrawal
Second time on 29.12.2012 same episode happen, we admit him in Jeevan Jyoti Nursing home all previous documents we have submitted For claim and clear with all reports.
Third time on 10.03.2017 he had high fever and had some seizure and unconscious so we admit him nearest hospital Surya Kiran for treatment where doctor advised for ICU for further treatment, all reports enclosed previously for Re imbursement claim and discharge on 15.03.2017 were discharge summery diagnostics has Written as (seizure disorder –mental retardation). Which you had mark as exclusion clause. But after discuss in hospital they give us letter which was clearly mentioned that Mental retardation means Poor response due to seizure and this problem is not from by birth..
So kindly we requesting you to Approved my claim. My mediclaim is continueing from 9-10 years, and this problem with my son happen from 4-5 years before, so kindly approved my claim.

Thanking You

Sanjay Kumar Ganjoo
Policy No.361801/48/60/[protected]
Claim No. 431859

From:
Shailendra singh
Thane

Date : 14.02.2018

To, the manager, national insurance co. Ltd.

&

To, the manager,
E-meditek –insurance tpa limited

Ref. : 1) claim no.[protected] dtd.[protected]

Policy no. :[protected]National insurance co. Ltd.)

Sub: delay in reimbursement.

Dear sir,

With reference to above subject i the undersigned mr. Shailendra singh already applied for re imbursement vide all the e-mails.

It is already 193 days are over but i have not received any reimbursement from your end. After all how much time you take to settle the reimbursement. I want to know what is the maximum time fixed to settle the reimbursement.

I am regularly in touch with your office at national insurance co. Ltd. Koparkhairane, navi mumbai (Mr. Jeegnesh pithava / mr nand kishore) & fulfilling all the requirements.
So i kindly request you to reimburse the expenses incurred by me along with the interest & also wanted the total satisfactory justification for the time taken for reimbursement asap.

Thanking you in anticipation.

Yours faithfully,
Shailendra singh
[protected]

I am using national insurance company's insance since 2011, i alredy renewed through online and offline mode
For my 2 wheeler - passion pro (Self start) bearing no kl 07 bs-5787 by policy number570801/31/16/[protected]
But on 27th januray 2018 i tried online renewal, at 21:19 hrs through federal bank internet banking of rs. 1162.
Was deducted from my account, payment was successful but policy was not generated. The...

I am using national insurance company's insance since 2011, i alredy renewed through online and offline mode
For my 2 wheeler - passion pro (Self start) bearing no kl 07 bs-787 by policy number570801/31/16/[protected]
But on 27th januray 2018 i tried online renewal, at 21:19 hrs through federal bank internet banking of rs. 1162.
Was deducted from my account, payment was successful but policy was not generated. The site showing this messeage "you payment is successful
But system could not generate the policy." your transaction number is easi[protected].
Note: please check your bank account whether the premium amount is already debited. If yes, please do not retry again. Please report this occurrence to
Nic. [protected]@nic.co.in by providing the transaction id mentioned above for further course of action. Receipt and policy for the payment debited will be sent to you
Within three working days ”. I already wrote this compliant to these addresses [protected]@nic.co.in, customer. [protected]@nic.co.in, agent. [protected]@nic.co.in, misp. [protected]@nic.co.in, portal. [protected]@nic.co.in etc
Only nic. [protected]@nic.co.in is giving responses with other mail ids. Please take immediate action to solve this issue. You message showing within three working days
Yo will solve this issue i paid the insurance on january 27th today (10th feb) didn't receive any mail fon nic or any other custmer cae representitive from nic and also
I didn't get any refund. When i try to use http://niconline.in/niclive/accounts/loadPage.do?method=getPaymentStatus url showing transaction id format / length is wrong, please enter correct transaction id.
So please tell details and immediate action. Till today i am waiting to receive the policy. Please solve this also https://nationalinsuranceindia.nic.co.in/portal/page/portal/Corporate/Home
Mr. Vishal jain but there is no proper reply from him. Not loading showing this message an error occurred while processing the request. Try refreshing your browser.
If the problem persists contact the site administrator (Tried 100 and more times)

Dear sir
My car part got stolen for which the company wanted non traceability report which igot from police after much perseverance it took more than a year. Now from the last 3 months the company is not able to find my policy file.
Policy no[protected]
Issued on 05/05/16
Car no dl 2c ah 5371
Dear sir please resolve my as company officer incharge in the case is not listning

Date of incident - 30/01/2018
Transaction number - easi[protected].
Customer name:nimmy augustine
Policy number:[protected]

I paid car insurance online & amount got debited from my account. But the policy statement was not generated. We tried to reach out to customer care number & through mails also, but no response so far from them.

Sir, i want to change my agent for the existing three policies, the due date of premium is in march 2018. But i am not getting any reply for the formalities to be completed in this regard. Copies of cards are enclosed. I want to change my agent for better customer service. The agent should me very near to my locality at baghajatin/jadavpur for better service, collection of premium etc. As i am a senior citizen, my wife is a pwd, my daughter stays out of state, i am getting handicapped day by day. May i, therefore, request you to please advise me the formalities to be completed in respect of switch over to a local agent from a distance one. Thanking you.

Sub : misuse of public fund.

Dear sir,
I am a resident of gangtok, sikkim and it is seen that almost all the insurance company works in the state of sikkim. It is seen that the insurance company calls the surveyor from the neighboring state/town siliguri for the survey whereas there are surveyor in the state also. The following problems occurred in case the job has been appointed to a surveyor at siliguri.

01. The insured have to wait for atleast couple of days to reach the surveyor before and after dismantle.
02. The insured called the customer to siliguri, west bengal for settlement of claim.
03. The fees of the surveyor comes from siliguri is much more higher than the stationed surveyor that is simply misuse of public money as siliguri is nearly 120kms from gangtok.

Sir, it will be highly appreciated if the insurance companies may be instructed to use the local surveyor that is beneficial to all.

Your action in the matter will be highly appreciated.

Thanking you.

Yours faithfully,

(Rajesh somani)
[protected]@hotmail.com
[protected]

Have not received my mediclaim policy even after having paid for it on 5 january 2018.

Transaction id for national insurance company limited mediclaim policy online is: cm[protected]

Policy number given by the new india assurance co. Ltd (Third party administrator) through mobile number is[protected]

Policy is untrackable

I have taken parivaar Mediclaim form NIC since 2012. but during the renewal of my policy in this year dated 16.12.2017. NIC has removed the detail of my family members from the policy. my policy Number is[protected]. i have contacted the Branch Head Mr. R.K. Go swami at paonta sahib (H.P). but no solution has been done so far till writing this. this is clearly a harassment to the customers.

The insurance co should understand the patronage of old customers and respond with premium services but contrary to above Insurance company, in these cases, has responded very poorly.

Hope you will understand our problems and resolve the issue at earliest. Else i will lodge complaint in consumer forum.

I am jain dharmaraj from ayur, kollam, kerala. I run an yamaha two wheeler dealership in ayur. One of my customer named naseela beevi with vehicle number kl-24-l-3661 (Yamaha rayz) met with an accident, for registering claim customers son named anshad had gone to your kottarakkara branch and met one of the national insurance staff is shouting and telling bad-words unwantedly to anshad, the boy got afraid and returned to the showroom without registering the claim. The next day i have sent my wife for registering the same vehicles claim, that was ok their was no problem. They informed my wife that after completing the accidental work please come the bill and original license for settling the claim. When we give the bill to customer, they were afraid to go to national insurance, kottarakkara because of the older issue. So that i decided to submit the bill by myself. Today due to no time i asked my wife to submit the bill national insurance kottarakkara office. She arrived the national insurance office and met one mr. Chacko and submitted the documents. Unwantedly he shouted to her and told that if you want to get the claim settled you should bring all the documents one more time. Sir i had already given all the document at the time of registering the claim. This is such a nuisance from national insurance (Certain) staffs of kottarakkara branch. Several times so many customers had complained to about the miss behavior of national insurance company staffs.
If their is no further action against my complaint i will decide to file a suit against national insurance company.
My contact number -[protected], [protected]

Dear sir/madam,

I have a national insurance policy through mediassists team but one claim amount is not credited to my bank. For that issue i talk with mediassist team and provide the bank statement but 2 month was left. It was not provided any response because it tells that national insurance company don't get them any update so plz provide me my claim actual status because its approved on 9th dec 2017 till the time i am waiting for my claim amount

For your information : -

Name - punit patel
Emp. Id - ujj16797
National insurance policy number[protected]

Contact number - [protected]

Date 12/12/2017 ko ham gorakhpur mapped office 451201 par baik ki bima karane ke liy rs 1298/ ka rashid no1003 par jma kiy lakin abhi tak mere gadhi ka bima nahi hua mere gadhi ka no up 56n 8318 hai. Bar bar nichalaul se gorakhpur office me jane ke bad bhi koi sunwai nahi ho rahi hai hum pareshan hai juld se juld karwahi kigiy sir bar bar phon karne ke bad bhi agent dwara phon nahi utha rahe hai. Hamara phon no [protected]/[protected] hai

After frequent visits also my new insurance policy can't be opened. My case is hung between bank and policy office. Kindly assist becoz bank is directig to insurance office and they are redirecting to bank. My insurance was with my parents but as i am 21years hence i got to have individual policy but i am frustrated with unattentiveness of the department. Plz help me and guide me.

On 15th augest 2017 i purchased hundai creta carfrom your dealer (Kosomo pragpur jalandhar city).
Unfortunotely on 17th oct. 2017 my car met with an accident. My car was under cashless national insurance scheme
Assured me that by the end of november 2017
My car will be repaired and retuned to me but from then till now i have not receved my car back

I have comprehensive package type insurance[protected] with my bike.in one accident my left eye vison loss so i am disable condition after that accident, but insurer didn't give me this after long conversation national insurance head office verbally confirmed that it is your right to get personal accidental cover in disability condition in comprehensive package type insurance. But they did not able to provide me claim form.

Myself tijo. I have purchased a car reg no - kl -27-c-2552. This car was under national insurance when i purchased. I have given car for inspection on november 10 2017 in palakad branch and paid fee for the name transfer. Today 19 january 2018 still yhe authorities not proceeded the transfer. As am in risk for last 70 days. Still the insurance in previous rc owner name. Please. Get me a solution.
Policy was issued from national insurance thiruvalla branch. Policy no-570603/31/17/[protected]

Dear sir,
We have applied for reimbursement to our nation insurance policy and we have replied all quiry raised by him. We have already complaint with you refrence id is 1715697 dated 26/09/2016. My claim no with emeditek is[protected] BANARSI BHATT. We have reply 4 times and submit all the required papers. IN 1st query to 4th query he has demand me last 2 year previous policy I have submit that previous year policy 2015-16 & 2016-17. His call centre call me and ask me to know that I have policy of 2014-15 when I say no I have not policy of year 2014-15. Then in next query they have demand me this 2014-15 year policy. I think that national insurance Ltd cheated with innocent people. I am attaching all the query letter of emeditek.
Kindly look in to the matter urgently beacuse we all pay charges for insurance policy but this insurance company cheated the people .

Regards,
BANARSI Bhatt
Cont no [protected]

My policy no.[protected] that i want to renew but links provided opened with all details but one mandatory field is blank and i am not able to select it as drop down is not working, talked to customer care over chat, they are not providing solution and only communicating to contact dealer.

If their inks are not working from last two days then they must provide extension. I have taken screenshots for the same.

Dear sir, i would to inform that i was applying for agency code to grab the business for company. But since 25 days she kept all required documents in her drawer, instead of regular follow up she did not applied for agency code. Always she told "mai time milega toh apply kar dungi".in 25 days she don't had time to apply for agency code exam. This is so embrassing mentality.. As well not dare of company policy.. She told "jisko complain karna hair kar do". Its a serious concern. Pls do action. Regards sneha joshi. C. No.[protected].. I will wait for reply.