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National Insurance Company Complaints & Reviews

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Updated: Jul 30, 2025
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National Insurance Company reviews & complaints page 17

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M
mali dipak
from Surat, Gujarat
May 2, 2018
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Address: Ahmedabad, Gujarat, 380024

My name is Mali DIpak
i have Mediclaim Policy file submit dated:-04/12/2017 fot mdindia Health insurance -ahmedabad Office
mebership no

Complain No:-MDI3734685
POLICY NO:- 301800/48/16/[protected]

: claim no.T[protected]

how many days do i have to wait.my claim was for about 22710+819
something.. I dont have any other Agent,

may be 0-12 time visit your Office, 3 tmes submit document.

Please tell me how many time for Claim amount pass.
National Insurance Company customer support has been notified about the posted complaint.
May 02, 2018
Updated by mali dipak
My name is Mali DIpak
i have Mediclaim Policy, me submit mediclim file dated:-04/12/2017 forv mdindia Health insurance -ahmedabad Office.

Complain No:-MDI3734685
POLICY NO:- 301800/48/16/[protected]

how many days do i have to wait.my claim amount 22710rs+819rs
something.. I dont have any other Agent,

may be 10-12 time visit your Office, 3 times submit document.

Please tell me how many time for Claim amount pass.
My car is damage but he is repair only the back bumper and he is no repair the diggi and left side back door the servieor is not pass this things please give action in this problem
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    A
    ann karthi
    from Chennai, Tamil Nadu
    May 2, 2018
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    Address: Chennai, Tamil Nadu, 600048

    Sir/madam
    Staff are not issuing polices on time because of that i losing my customer. They coming by 10.30 and having there food for long time. We are waiting for long time if we they will tell we cannot issue it fastly you should wait. Like that if customer came with policy for renewal to office they are sending them to other insurance company. Thare are not putting policy. It is mainly happening in tambaram office chennai region.
    National Insurance Company customer support has been notified about the posted complaint.
    Dear sir, Policy No:[protected].
    Ear Tag No:074091 Policy Holder Name: Nagarathna w/o Holiyappa, Belalamakki, Sagara.
    Animal death by accident.
    But the amount is not claim since 1month. Please help us.
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      S
      satsow
      from Mumbai, Maharashtra
      May 2, 2018
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      Address: Chennai, Tamil Nadu

      I have submitted all original documents to Park Mediclaim TPA insurance comp.. And they submitted to you 3 months back. As per checking with TPA, claim process has been completed and approved from TPA side, but still the payment is pending for more than 3 months. TPA is stating that they have sent my claim file to National insurance before 3 months and national insurance is making delay in payment posting. While i tried to call both TPA and national insurance for the past 3 months but no one is picking up the call and responding. Actual claim intimation date for the said claim was on july 2017 and it is pending for almost 10 months.

      Claim NO: NICMRO-3/13853
      Patient Name: Sowmya S.
      Policy No: 240401/50/16/10002323

      Also screenshot from TPA website is attached for your reference.
      Kindly do the needful at the earliest.
      National Insurance Company customer support has been notified about the posted complaint.
      May 02, 2018
      Updated by satsow
      Hi,
      Good Evening, My name is Sathyamurthy. My claim no is NICMRO-3/13853 - PARK Mediclaim TPA
      I have submitted all original documents to Park Mediclaim TPA insurance comp.. And they submitted to you 3 months back. As per checking with TPA, claim process has been completed and approved from TPA side, but still the payment is pending for more than 3 months. TPA is stating that they have sent my claim file to National insurance before 3 months and national insurance is making delay in payment posting. While i tried to call both TPA and national insurance for the past 3 months but no one is picking up the call and responding. Actual claim intimation date for the said claim was on july 2017 and it is pending for almost 10 months.
      i still had not received the amount yet I try to escalate this with several emails but no one is bothered about it and it's me who have to suffer without money Company's want the payments on time but when it comes to customer to claim and get money back they have 1000 of reason why there is a delay and why they can not pay but if you miss one of their instalment they don't know you at the time of claim.

      Claim NO: NICMRO-3/13853
      Patient Name: Sowmya S.
      Policy No: 240401/50/16/10002323

      Also screenshot from TPA website is attached for your reference.
      Kindly do the needful at the earliest.
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        J
        jayeshkmehta
        from Kolkata, West Bengal
        May 2, 2018
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        Address: Kolkata, West Bengal, 700073

        My name is jayesh k mehta.
        I have done claim on 23 november 2017.
        Mebership no

        01/01435778a

        : claim no. T[protected]

        How many days do i have to wait. My claim was for about 32900 something. From here my agents told we clear from our side but national insurance now sending money from there side

        What else i have to do to know my status. Please check.
        Thanking you
        National Insurance Company customer support has been notified about the posted complaint.
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          K
          Khushi Ram Meena
          from Basi, Rajasthan
          May 1, 2018
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          Address: Alwar, Rajasthan

          I had renewed my bike insurance of model 2012 supar splendor and 21/04/18 i got accident and lots of damage occur. Then i visited to service center kailash auto ajency rajgarh to claim my insurance but they said insurance is not verified but i had paid. They said that they will verify in some days from last 15 days. Kindly help me to overcome the problem.
          Cantact [protected], [protected]
          National Insurance Company customer support has been notified about the posted complaint.
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            S
            Sanjay Kumar Zutshi
            from Jammu, Jammu and Kashmir
            May 1, 2018
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            I am policy holder of nic from many years. My previous policy number is 420800/48/16/[protected].in month of november 2017 i approached nic office jammu for repair of microwave oven. They appointed surveyor who gave report to them and told me to repair the same from service centre jammu. Then i submit my bill to concerned surveyor.
            On[protected]i got sms from insurance that my claim number[protected]has been settled. On[protected] i got sms that endorsment number[protected] been passed but till date i got nothing.
            Now i request ur good self to do what ever is necessary to release my payment.
            National Insurance Company customer support has been notified about the posted complaint.
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              D
              Dinesh Zavery
              from Rajkot, Gujarat
              Apr 29, 2018
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              Address: Rajkot, Gujarat, 360005

              I, vallabhbhai paghdar, hv continuous renewal of my family under boi national swasthya bima u/p[protected] lodged claim for l e ratinal detachment on 3.11.17 my 1st policy effected on 3.2 2015
              I was operated for le cataract operation on 24.2.15 after insuring my family, so it was not mentioned in proposal form. So i hv not concealed any information. Moreover as per dr. Certi retina detachment has no relavance with cataract operation. Kindky judiciously review and settle my claim & oblige.
              National Insurance Company customer support has been notified about the posted complaint.
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                Y
                yuktikataria
                from Gurgaon, Haryana
                Apr 27, 2018
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                Address: New Delhi, Delhi, 110065

                Initial claim was submitted in april 2017 for value rs.56477/- after multiple rounds of queries and clarifications partial claim money rs.19325/- received by neft in october 2017.
                Letter sent on nov 10, 2017 asking for reason for deductions or release of balance amount.
                Querry raised by company on 7/12/17
                Response sent on 22/12/17
                Reminder mails sent in feb 2018 (Id [protected]@gmail.com)
                Have since received no comminication from the company.

                Request earliest possible settlement of balance amount.
                National Insurance Company customer support has been notified about the posted complaint.
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                  S
                  Swadique Muhammad
                  Apr 27, 2018
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                  Address: 673507

                  I am muhammadsadiq from india at kerala i am a costume of your company i have complinte sir
                  My assurance policy no 570300/31/17 [protected] my vehicle got an accident before 3 monts then i already submitted my all documents for your vadakara branch then your server observed my vehicle then he informed to company for work then company solved all my vehicle prblom but i can't get my cash i called a lot your vadakara branch and kozikkood main branch but i got negative rply plz help me
                  National Insurance Company customer support has been notified about the posted complaint.
                  Apr 27, 2018
                  Updated by Swadique Muhammad
                  I am muhammadsadiq from India at Kerala I am a costume of your company I have complinte sir
                  My assurance policy no 570300/31/17 [protected] my vehicle got an accident before 3 monts then I already submitted my all documents for your Vadakara branch then your server observed my vehicle then he informed to company for work then company solved all my vehicle prblom but I can't get my cash I called a lot your Vadakara branch and kozikkood main branch but I got negative rply plz help me
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                    A
                    anantat
                    from Nayagarh, Odisha
                    Apr 25, 2018
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                    Address: 752070

                    Last 3days I am coming to Ur office to renew my vehicle insurance however people are not accepting my premium telling there is no photographer do Ur renewal with other insurance company, even they are not ready to accept my complaint pl look into the matter &do the needful.
                    Snehalata tripathy
                    [protected]
                    Nayagarh/31/15/[protected]
                    Insurance no163203
                    National Insurance Company customer support has been notified about the posted complaint.
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                      D
                      durgesh chandra roy
                      from Kolkata, West Bengal
                      Apr 22, 2018
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                      Sir,
                      I have submitted renewal of bank of baroda mediclaim policy no.[protected] with enhancement of sum insured from rs.200000/- to rs.250000/-application on 23.03.2018 with a cheque no.000009 date 23.03.2018 for rs.4266/- of bank of baroda, chakdah branch at barrackpore branch at atindra complex, 87/20, ghosh patra road, barrackpore, dist. North twenty four parganas, w. B.-700120 and the cheque cleared but still lapse of so many days i have not received policy certificate. On 23.03.2018 the branch did not provided me with certificate with excuse of printer problem. Branch manager promissed me to send my certificate in my personal mail or he will send hard copy to my permanent address. I am a staff of bank of baroda and have to attend office, so i could not visit your office on several times. I also contacted the branch manager over telephone number [protected], [protected] but still the branch manager is not sending the renewed policy.

                      Kindly look into the matter.

                      Yours faithfully,
                      Mr. Durgesh chandra roy
                      National Insurance Company customer support has been notified about the posted complaint.
                      Jun 03, 2018
                      Updated by durgesh chandra roy
                      Sir,
                      Still I have not received my renewal health Insurance Policy from National Insurance company limited instead of twice visit to their office at Atindra Bhawan, Barrackpore, 24Parganas(N), West Bengal. The branch manager was not present but the officers neither provided me the policy nor helped me in getting the policy instead directed me to come again on another day. The another day never ends.
                      Jun 03, 2018
                      Updated by durgesh chandra roy
                      Sir,
                      Still I have not received my renewal health Insurance Policy from National Insurance company limited instead of twice visit to their office at Atindra Bhawan, Barrackpore, 24Parganas(N), West Bengal. The branch manager was not present but the officers neither provided me the policy nor helped me in getting the policy instead directed me to come again on another day. The another day never ends.
                      Jun 03, 2018
                      Updated by durgesh chandra roy
                      Sir,
                      Still I have not received my renewal health Insurance Policy from National Insurance company limited instead of twice visit to their office at Atindra Bhawan, Barrackpore, 24Parganas(N), West Bengal. The branch manager was not present but the officers neither provided me the policy nor helped me in getting the policy instead directed me to come again on another day. The another day never ends.
                      My car front glass damaged & i was repaied from ratnaprabha motors in feb 18 for total cost 8000, however agent has settled rs[protected] only morever the said amt was not received by my still date.

                      I want the settled amt in full with national [protected]@12% from the dt of servers to till dt.

                      My policy no[protected]
                      car no MH17 AZ3632
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                        N
                        Neeru Asija
                        from Agra, Uttar Pradesh
                        Apr 19, 2018
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                        Address: 110051
                        Website: Consomer complaint

                        My claim was approved from last 1 month, but payment not received-claim no-[protected] (Raksha tpa), patient was expired before 6 month, but still after 6 month payment not received, i am very disapointed from raksha tpa services, very bad service, plz reply asap

                        Patient name-garima arora

                        Regards-nitin asija
                        Mob-[protected]
                        [protected]@gmail.com
                        National Insurance Company customer support has been notified about the posted complaint.
                        Its been more than 6 months where I have complained about the accident of a vehicle no ts07ub1050 (Indica Vista) for total loss. i am regularly in touch with the appraiser Y Venkatesh Reddy (ph no [protected]). But the claim is not yet been disbursed. all the documentation process have been completed long back. Kindly please resolve the issue
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                          J
                          Jayashree Roy
                          from Bhubaneshwar, Odisha
                          Apr 14, 2018
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                          Address: Kolkata, West Bengal

                          I'm a mediclaim policy holder of national insurance co. For atleast 15 yrs. Policy is in the jt. Names of kamal krishna roy & debadyuti roy. Suddenly my son debadyuti fell illon 31st. March with high fever. Itried my best to recover him by treatment with my house physician but unfortunately i had to take the decision of getting him admitted to kothari medical centre as his condition was detoriated. I got him admitted to kothari medical centre under the supervision of dr. Anil malhotra on 6th april 2018. He was under the treatment of dr. Malhotra upto 11th. April 2018 & released on 11th. April 2018. Total bill amount was rs.73839.26 out of which your good office has sanctioned only rs.35000/- with hospital bed charges upto 8th april 2018 only with a doctor's note as under-
                          Covered for active med mgmnt upto 08/04/18. Room [protected]@2750/day for normal. Service charges to be collected from the member. Ext to rs.35000/-. Please clarify me why i'm not eligible for reimbursement upto 11th. April 2018. Only dr. Malhotra was enough competent at that momemt to release him from hospital & not we at that momemt. Then why i'll be the victim? According to your doctor's note i had no other way but to release him forcefully against the doctor's opinion.

                          I want a justified clarification of the incident that has happened with me with your irda rules regading this matter otherwise i'll go too far in this matter.
                          Please note that this is my first claim during 15- 16 yrs.

                          Hope i'll get a satisfactory reply in the matter.
                          National Insurance Company customer support has been notified about the posted complaint.
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                            S
                            skj7679
                            from Delhi, Delhi
                            Apr 14, 2018
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                            Address: Gurgaon, Haryana

                            Claim regarding ms bimal garg (Emp code 87755a) held by mckinsey knowledge centre pvt ltd, claim file no 18rb01naa0708 card no. [protected]

                            Sir
                            All claim pappers of rs 24851 were submitted personally on dated 5/4/2017 at chandigarh office and after that all other pappers as required by the company as well as bank account no for neft transfer as demanded by then were provided. After repeated communication by emails we always got a reply that file is under process. No concrete could be achieved. Pl help.
                            E mail [protected]@rediffmail.com.

                            Regards
                            Bimal garg
                            696a gali wadi hospital amrik singh road
                            Bathinda 151001
                            Punjab.
                            National Insurance Company customer support has been notified about the posted complaint.
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                              Anuraj R S
                              from Bengaluru, Karnataka
                              Apr 13, 2018
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                              Address: Kozhikode, Kerala, 673001

                              Hi team,

                              As per the vehicle insurance submitted with national insurance, i have received just rs.10, 678, whiile the bill amount was rs.20400. There is no proper communication given by the insurance company regarding the lesser settlement. Vehicle (Bike - pulsar 180) is the new vehicle with full coverage and the same was serviced at authorized service center post the accident. This is a complete cheating and no proper reason was given by the company. Expecting an immediate resolution. The accident occurred on 26th january 2018. All the deails are submitted at the insurance office.

                              Insurance claim status number-1265
                              Insurance policy number-
                              Insurance office contact number-[protected]
                              Policy no:570300/31/17/[protected]
                              Vehicle no:kl 56 q 7330
                              Contact mail id:[protected]@gmail.com
                              National Insurance Company customer support has been notified about the posted complaint.
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                                Ash1610
                                from Kolkata, West Bengal
                                Apr 6, 2018
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                                Address: Kolkata, West Bengal, 700119

                                I made my motorcycle insurance claim 3weeks ago still i didn't get any response from ur company. My bike is in showroom they told us that national insurance is not giving any response to our request. My policy number is[protected]. It has-been 3weeks since my bike met with an accident. I am totally frustrated with your support. Its my request plzz look at my problem otherwise i will go to consumer court.
                                National Insurance Company customer support has been notified about the posted complaint.
                                Policy No.[protected]
                                Expiry Date - 21/03/2018
                                Renew Date. - 12/4/2018
                                Trans. No. - EASI[protected]
                                Payment mode - Net Banking
                                Bank ICICI BANK LTD
                                A/C No.[protected]
                                Amount - ₹ 4224
                                POLICY Holder - Pawan Kumar Tripathi
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                                  T
                                  tipla
                                  from Bareilly, Uttar Pradesh
                                  Apr 6, 2018
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                                  Address: Chandigarh, Chandigarh, 160047

                                  On 12.3.18 i got myself operated for cataract in my left eye from mirchia laser eye clinic sco 833-34 sector 22a chandigarh. Since i did not avail cash less treatment, he charged me 40000/- excluding cost of medicines.
                                  I submitted my claim with vipul medcorp insurance pvt ltd sci 98, industrial area chandigarh for 46103/- on 13.03.18 against their reference no. Ack[protected].
                                  My claim has been settled for 29686 against bill of 46103/-.
                                  Since there is difference of rs.16417/-, i enquired from vipul, they advised that we pay for cataract surgery 24000+cost of medicines.
                                  Whereas i have been charged 40000 by mirchia laser eye clinic excluding cost of medicines.
                                  Though i have been reimbursed in full cost of medicines but there is difference of 16000 between what mirchia laser eye clinic charged and reimbursed by vipul.
                                  Who will reimburse me 16000/-
                                  National Insurance Company customer support has been notified about the posted complaint.
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                                    M
                                    majidorai
                                    from Allahabad, Uttar Pradesh
                                    Apr 5, 2018
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                                    I filled out my proposal form for health insurance and deposited a check with my photo and photo of my wife and two sons along with my pan and aadhar card and deposited it in my bob branch orai on march 31, 2018 but did not insure my health. My account number is [protected], the bank's ifs code is barb0oraixx,
                                    Please try to remove the barriers to getting health insurance.
                                    From majid khan
                                    94, shivpuri orai jalaun u p
                                    Pin 285001
                                    Mail - [protected]@gmail.com
                                    National Insurance Company customer support has been notified about the posted complaint.
                                    Apr 05, 2018
                                    Updated by majidorai
                                    I am a Bank of Baroda customer, so iwant to get a Baroda Health Policy but I am not got it .
                                    K andal
                                    policy no[protected]
                                    status ofthe above insurance policy number
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                                      S
                                      Sherly Tito Thomas
                                      from Patna, Bihar
                                      Apr 2, 2018
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                                      Address: Faridabad, Haryana

                                      Gudmorning sir/mam,
                                      I sherly eappen submitted my documents to change my name on my tpa card through my company hr division on 15/03/2018. Meanwhile i contact your customer care numbers many times. They told me to wait for one week and it will be solved. Still this time it's not changed. Sir it's my request please do the needful.
                                      My name on card-sherly eappen
                                      Name to be changed as - sherly tito thomas
                                      Phs id[protected]
                                      Company - fortis healthcare ltd
                                      National Insurance Company customer support has been notified about the posted complaint.
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                                        Aarthe111
                                        from Chennai, Tamil Nadu
                                        Mar 30, 2018
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                                        Address: Krishnagiri, Tamil Nadu

                                        Sir, my customer id [protected]. Agent mr. K. E. Suresh (C c;[protected]) is my ins agent. He speaking very worst words during filing policy. He don't have even sticky tape for copying the chassis number. He told me that is no necessary for specimen copy of chassis number for the office use. Last time i have policy with an another insurance company. My first experience with your company is unfortunately very sad and very worst. Sorry to say this. Please take need full steps for customer's respect and response.
                                        National Insurance Company customer support has been notified about the posted complaint.
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