National Insurance Company Complaints & Reviews

Sir/madam
Staff are not issuing polices on time because of that i losing my customer. They coming by 10.30 and having there food for long time. We are waiting for long time if we they will tell we cannot issue it fastly you should wait. Like that if customer came with policy for renewal to office they are sending them to other insurance company. Thare are not putting policy. It is mainly happening in tambaram office chennai region.

I have submitted all original documents to Park Mediclaim TPA insurance comp.. And they submitted to you 3 months back. As per checking with TPA, claim process has been completed and approved from TPA side, but still the payment is pending for more than 3 months. TPA is stating that they have sent my claim file to National insurance before 3 months and national insurance is making delay in payment posting. While i tried to call both TPA and national insurance for the past 3 months but no one is picking up the call and responding. Actual claim intimation date for the said claim was on july 2017 and it is pending for almost 10 months.

Claim NO: NICMRO-3/13853
Patient Name: Sowmya S.
Policy No: 240401/50/16/10002323

Also screenshot from TPA website is attached for your reference.
Kindly do the needful at the earliest.

My name is jayesh k mehta.
I have done claim on 23 november 2017.
Mebership no

01/01435778a

: claim no. T[protected]

How many days do i have to wait. My claim was for about 32900 something. From here my agents told we clear from our side but national insurance now sending money from there side

What else i have to do to know my status. Please check.
Thanking you

I had renewed my bike insurance of model 2012 supar splendor and 21/04/18 i got accident and lots of damage occur. Then i visited to service center kailash auto ajency rajgarh to claim my insurance but they said insurance is not verified but i had paid. They said that they will verify in some days from last 15 days. Kindly help me to overcome the problem.
Cantact [protected], [protected]

I am policy holder of nic from many years. My previous policy number is 420800/48/16/[protected].in month of november 2017 i approached nic office jammu for repair of microwave oven. They appointed surveyor who gave report to them and told me to repair the same from service centre jammu. Then i submit my bill to concerned surveyor.
On[protected]i got sms from insurance that my claim number[protected]has been settled. On[protected] i got sms that endorsment number[protected] been passed but till date i got nothing.
Now i request ur good self to do what ever is necessary to release my payment.

I, vallabhbhai paghdar, hv continuous renewal of my family under boi national swasthya bima u/p[protected] lodged claim for l e ratinal detachment on 3.11.17 my 1st policy effected on 3.2 2015
I was operated for le cataract operation on 24.2.15 after insuring my family, so it was not mentioned in proposal form. So i hv not concealed any information. Moreover as per dr. Certi retina detachment has no relavance with cataract operation. Kindky judiciously review and settle my claim & oblige.

Initial claim was submitted in april 2017 for value rs.56477/- after multiple rounds of queries and clarifications partial claim money rs.19325/- received by neft in october 2017.
Letter sent on nov 10, 2017 asking for reason for deductions or release of balance amount.
Querry raised by company on 7/12/17
Response sent on 22/12/17
Reminder mails sent in feb 2018 (Id [protected]@gmail.com)
Have since received no comminication from the company.

Request earliest possible settlement of balance amount.

I am muhammadsadiq from india at kerala i am a costume of your company i have complinte sir
My assurance policy no 570300/31/17 [protected] my vehicle got an accident before 3 monts then i already submitted my all documents for your vadakara branch then your server observed my vehicle then he informed to company for work then company solved all my vehicle prblom but i can't get my cash i called a lot your vadakara branch and kozikkood main branch but i got negative rply plz help me

Last 3days I am coming to Ur office to renew my vehicle insurance however people are not accepting my premium telling there is no photographer do Ur renewal with other insurance company, even they are not ready to accept my complaint pl look into the matter &do the needful.
Snehalata tripathy
[protected]
Nayagarh/31/15/[protected]
Insurance no163203

Sir,
I have submitted renewal of bank of baroda mediclaim policy no.[protected] with enhancement of sum insured from rs.200000/- to rs.250000/-application on 23.03.2018 with a cheque no.000009 date 23.03.2018 for rs.4266/- of bank of baroda, chakdah branch at barrackpore branch at atindra complex, 87/20, ghosh patra road, barrackpore, dist. North twenty four parganas, w. B.-700120 and the cheque cleared but still lapse of so many days i have not received policy certificate. On 23.03.2018 the branch did not provided me with certificate with excuse of printer problem. Branch manager promissed me to send my certificate in my personal mail or he will send hard copy to my permanent address. I am a staff of bank of baroda and have to attend office, so i could not visit your office on several times. I also contacted the branch manager over telephone number [protected], [protected] but still the branch manager is not sending the renewed policy.

Kindly look into the matter.

Yours faithfully,
Mr. Durgesh chandra roy

My claim was approved from last 1 month, but payment not received-claim no-[protected] (Raksha tpa), patient was expired before 6 month, but still after 6 month payment not received, i am very disapointed from raksha tpa services, very bad service, plz reply asap

Patient name-garima arora

Regards-nitin asija
Mob-[protected]
[protected]@gmail.com

I'm a mediclaim policy holder of national insurance co. For atleast 15 yrs. Policy is in the jt. Names of kamal krishna roy & debadyuti roy. Suddenly my son debadyuti fell illon 31st. March with high fever. Itried my best to recover him by treatment with my house physician but unfortunately i had to take the decision of getting him admitted to kothari medical centre as his condition was detoriated. I got him admitted to kothari medical centre under the supervision of dr. Anil malhotra on 6th april 2018. He was under the treatment of dr. Malhotra upto 11th. April 2018 & released on 11th. April 2018. Total bill amount was rs.73839.26 out of which your good office has sanctioned only rs.35000/- with hospital bed charges upto 8th april 2018 only with a doctor's note as under-
Covered for active med mgmnt upto 08/04/18. Room [protected]@2750/day for normal. Service charges to be collected from the member. Ext to rs.35000/-. Please clarify me why i'm not eligible for reimbursement upto 11th. April 2018. Only dr. Malhotra was enough competent at that momemt to release him from hospital & not we at that momemt. Then why i'll be the victim? According to your doctor's note i had no other way but to release him forcefully against the doctor's opinion.

I want a justified clarification of the incident that has happened with me with your irda rules regading this matter otherwise i'll go too far in this matter.
Please note that this is my first claim during 15- 16 yrs.

Hope i'll get a satisfactory reply in the matter.

Claim regarding ms bimal garg (Emp code 87755a) held by mckinsey knowledge centre pvt ltd, claim file no 18rb01naa0708 card no. [protected]

Sir
All claim pappers of rs 24851 were submitted personally on dated 5/4/2017 at chandigarh office and after that all other pappers as required by the company as well as bank account no for neft transfer as demanded by then were provided. After repeated communication by emails we always got a reply that file is under process. No concrete could be achieved. Pl help.
E mail [protected]@rediffmail.com.

Regards
Bimal garg
696a gali wadi hospital amrik singh road
Bathinda 151001
Punjab.

Hi team,

As per the vehicle insurance submitted with national insurance, i have received just rs.10, 678, whiile the bill amount was rs.20400. There is no proper communication given by the insurance company regarding the lesser settlement. Vehicle (Bike - pulsar 180) is the new vehicle with full coverage and the same was serviced at authorized service center post the accident. This is a complete cheating and no proper reason was given by the company. Expecting an immediate resolution. The accident occurred on 26th january 2018. All the deails are submitted at the insurance office.

Insurance claim status number-1265
Insurance policy number-
Insurance office contact number-[protected]
Policy no:570300/31/17/[protected]
Vehicle no:kl 56 q 7330
Contact mail id:[protected]@gmail.com

I made my motorcycle insurance claim 3weeks ago still i didn't get any response from ur company. My bike is in showroom they told us that national insurance is not giving any response to our request. My policy number is[protected]. It has-been 3weeks since my bike met with an accident. I am totally frustrated with your support. Its my request plzz look at my problem otherwise i will go to consumer court.

On 12.3.18 i got myself operated for cataract in my left eye from mirchia laser eye clinic sco 833-34 sector 22a chandigarh. Since i did not avail cash less treatment, he charged me 40000/- excluding cost of medicines.
I submitted my claim with vipul medcorp insurance pvt ltd sci 98, industrial area chandigarh for 46103/- on 13.03.18 against their reference no. Ack[protected].
My claim has been settled for 29686 against bill of 46103/-.
Since there is difference of rs.16417/-, i enquired from vipul, they advised that we pay for cataract surgery 24000+cost of medicines.
Whereas i have been charged 40000 by mirchia laser eye clinic excluding cost of medicines.
Though i have been reimbursed in full cost of medicines but there is difference of 16000 between what mirchia laser eye clinic charged and reimbursed by vipul.
Who will reimburse me 16000/-

I filled out my proposal form for health insurance and deposited a check with my photo and photo of my wife and two sons along with my pan and aadhar card and deposited it in my bob branch orai on march 31, 2018 but did not insure my health. My account number is [protected], the bank's ifs code is barb0oraixx,
Please try to remove the barriers to getting health insurance.
From majid khan
94, shivpuri orai jalaun u p
Pin 285001
Mail - [protected]@gmail.com

Gudmorning sir/mam,
I sherly eappen submitted my documents to change my name on my tpa card through my company hr division on 15/03/2018. Meanwhile i contact your customer care numbers many times. They told me to wait for one week and it will be solved. Still this time it's not changed. Sir it's my request please do the needful.
My name on card-sherly eappen
Name to be changed as - sherly tito thomas
Phs id[protected]
Company - fortis healthcare ltd

Sir, my customer id [protected]. Agent mr. K. E. Suresh (C c;[protected]) is my ins agent. He speaking very worst words during filing policy. He don't have even sticky tape for copying the chassis number. He told me that is no necessary for specimen copy of chassis number for the office use. Last time i have policy with an another insurance company. My first experience with your company is unfortunately very sad and very worst. Sorry to say this. Please take need full steps for customer's respect and response.

Dear sir/madam
Mediclaim policy number 361800/48/17/[protected] and tpa health card number nic-ihi[protected]
Our policy has been continued in your company and we are paying our premium from last 3 years without any interruption. Now a deniel letter i received from max hospital today stating that you can’t avail any kind of cashless claim for the disease which arises due to alcohol/tobacco consumption. What we can do if any diseases occurs at any time, as we are human, it’s a natural thing that anyone could have any type of disease at any time, we can’t change our destiny or you can say future that’s why a person opt for a health insurance. Do you have any answer for that. I need an answer asap within 24hrs other wise i will discontinue our family policy and will take a legal action for that.
Thanks,
Luvnish rana
[protected]