National Insurance Company Complaints & Reviews

My self ranjit jana, national insurance holder for maruti swift dzire car no jh05be 3556, jamshedpur, policy no[protected].
I had meet an accident on 23/10/17 at near 2.30 pm, location in front of cisf security main ucil colony gate where the area under cc tv coverage.
When i had drive out from colony, one alto car come form out side and try to enter colony, that time am try to avoid collision and take full left turn and my front right wheel goes maximum angle out side and the alto car hit on right front wheel. Alto has got damage her bumper and light but on my car has no physical damage, except little bit fender bending.
After this, when i drive on road, feel steering got hard on right side where as left side moved freely.
Send the vehicle at motor world mango showroom and found steering rack become damage and claim for insurance.
Mr m d sukla from your company had invested the vehicle. As he did not found major external damage, then reject the claim.
Then i had talk to him for clarification for rejection and asked
1. Why right side steering become hard where as left side ok, he reply it happen due to wear and tear of steering rack.
Now question is, one rake has 50 % length got wear out only right side at age of 2.5 year of vehicle and left side has no wear and tear which is impossible as technically.
Then he agree to dis melting and then checked.
After dis-melting it was found right side rack got bend, inside tube. Other all under side parts, column are found ok.
Now after that observation mr. Sukla deny claim and said no external damage no claim.
But he could not able to reply the cause of bending of the rack column where all others are found ok.
He stupidly says no external damage no claim where as all technical guys are agree for damage cause.
I have lot of photos of bend rack after dis - melting for your easy reference.

My two wheeler insurance renewal has been done on yesterday through online (www.niconline.co.in). payment (Rs. 908) has been done through axis bank debit card.

Unfortunately rs 908 has been deducted from account but any document is not received from national insurance. From axis bank one e-mail received regarding transaction (E-mail copy is attached herewith for your reference).

So i am requesting to you, please check & send the policy renewal document as earliest as possible.
My policy no is[protected]Policy detail is attached herewith).
Customer name: sandip kundu
Email id is sandip. [protected]@gmail.com
Contact no : [protected]

With regards,
Sandip kundu

Sir i claim for treatment of my son shashank and submitt the documents in national insurance company ... But after few days they issue a letter as " no claim" without any reason... I personaly vist in office they told me that " by birth problem ...
Then i again submit the documents as a proof that he has not any problem from birth ... After then they does not reply me any more and neglect
my policy no. Is 361801/48/16/[protected]
and patient name is shashank ganjoo

Unfortunately my car met with an accident and i had to get it repaired in a non cashless mode and since 6 weeks i have been waiting for nic to settle my reimbursement. I have tried numerous follow-ups and leave alone settlement the people from nic do not even bother to ack and respond back. My vehicle # is ts07fc0603. I have even written emails to their head office contacts and still no use. They simply sit on it and fare zero on customer service.

Policy number mentioned above insured name is hemendra b jain. Claim for the medical expenditure given to medi assist on 16th sept 2017, file uploaded on 21st sept and claim approved on 6th october. But still have not received the payment in my bank account. Medi assist team again and again saying that the payment is delayed from the insurance company. Please look into this matter.
Regards,
Akash h jain.
(M[protected].

I would like to attract attention over pending claim no. Gpa/jpa claim no.100300/47/10/408. The policy was on the life of sh. Kamal chand bardia who was died on 5.04.10. Due to drowned. All the related and desired documents have been submitted which were found sufficient as per company s letter. It has also been intimated about the appointment of investigators by the d. O. Haridwar. After that there is no further progress after the lapse of more than 7 years.

Sub: motor insurance claim pending
Ref: policy number[protected]

This is to bring to your notice that i have taken motor insurance from national insurance company for my bike number: tn-04-j-9176
My bike got theft on 10-feb-2017 and i have submitted required documents to claim officer on 23-aug-2017 and still my motor insurance claim is pending for more than two months.
As discussed with ms. Shanthi - claim officer, chennai regional office, anna salai, i have submitted all the required documents for claim purpose but she is refusing to initiate the claim amount stating that i am not eligible for claim.

I have been mentally harassed by claim officer - ms. Shanti for claim settlement and i need compensation of 50, 000 inr

Please find the attached necessary documents for your reference.

Needs your intervention to resolve this issue at the earliest.

Please do the needful.

Regards,
Srinivasan. K
Mobile number: [protected]

My policy no. Is 101600/48/16/[protected] under baroda health policy with national insurance company ltd (Agent code:[protected], agent name: bob, charu market, issuing office unit: 101600) policy period from 22.03.2017 to 21.03.2018. The policy is continuing for last 6-7 years. The tpa of the policy is m/s genins india tpa ltd, 15, ganesh chandra avenue, 4th floor, kolkata-700013.

I have submitted claim for my medical treatment on 14.06.2017 with the tpa m/s genins india ltd. Which required hospitalization.
The queries raised by m/s genins india ltd were replied on 29.06.2017 and 24.07.2017.

In spite of my repeated emails to the tpa, i have not been advised about the fate of my claim till date

Banani guha
24, jubilee park
Tollygunge
Kolkata-700033

Dear sir
I have a health policy from your company. My name is digambarsingh rajput address -24/a killol society, odhav, ahemdabad-382415.
Policy number[protected], i am doing renewal this policy on 11/08/2017 by bank of india vastral. With the refe. Number 216354 dt 11/08/2017.
The problem is now still not received our policy and when we contact with the agent he always tell me that is issued by kolkata branch. And after 2-3 day you get it. But now you see 2 month is gone and we are not still received.
So kindly send us this policy at our address urgently.

Awaitimg your early responce.

Thanks
Digamber singh rajput
Ph:- [protected]

I have taken medi claim policy from your company since 1996 & till date without any claim. This year i have renewed my policy (Policy no 422100/48/16/[protected]) via cheque number 778321 dated 28/8/2017 pnb yamunanagar, deposited at you office of national insurance company ltd located at fountain chowk yamunanagar haryana. Pan number-aagpn2554a on my name amar nath garg. But i have not received my policy & tp card yet. Can urgently look in to the matter & provide m the same without further delay.

Please refer to my bike insurance policy no.[protected] which was going to expire on 18/09/2017. I have paid rs 909 on your web portal nicoline.co.in to renew my policy on 18/09/2017 but i have received no confirmation email or message from bank or your company. But, rs 909 has been deducted from my bank account for this transaction. I have complained on your emails also but received no response till date. I have received no policy documents till date or any communication email or sms from your side till date. It is, therefore requested to provide me refund of rs 909 at the earliest.

Regards,

Sushil bansal
Mob [protected]

Policy number renewed -[protected]
Vehicle number - py 01 - bu - 0252
Vehicle - honda cb unicorn
Payment date on[protected]
Email id - [protected]@hotmail.com
Mobile number - [protected]
Payment mode - nic website (Through credit card)

I tried renew the above policy and payment was successful but my policy did not get generated. Tried calling the company but couldnt connect...

My online payment was not successful. But payment receipt, policy and 80d generated and delivered to me. I instantly mailed the matter to the branch. I then paid the amount by cheque which is cleared and held by the branch. I am afraid whether my policy will be renewed in time.
Policy mediclaim
Customer name piyal taru bhattacharya
Customer id [protected]
Name of insured piyal taru bhattacharya, smt tiya, wricjk & writy
Old policy no.[protected] from 19/07/2016 to 18/07/2017
New policy no.[protected] from 19/07/2017 to 18/07/2018
Payment made online payment failed
Payment through credit card
Status new policy, 80d certificate and tax invoice received

Hello,

This is to bring to your notice that i have renewed my national insurance mediclaim policy online (Policy no:[protected] on 17th july, 2017, however i haven't received the health cards till date. Also while checking the card status on the website of genins india tpa i am getting an error message saying it's not a valid policy.

Request you to look into the matter.

Please find the attached policy document and the screen shot tpa website for your reference.

Looking forward for your cooperation on the aforementioned issue.

With regards,

Priyanka jaiswal
[protected]

Dear sir,
On dated 10/10/2017 during renew my car insurance online i have paid renewal amount two times due to server problem.
Now what to do???
Transaction id 1. Cmse[protected] — rs.3555/

2. Cmse[protected] — rs 3555/-
Both amount debited from my bank account.
Which one is used in my policy i do not know.
So please return my one amount.

Thanking you

Phone no - [protected]
Email id - rambadan.[protected]@gmail.com
State assam
Vehicle no - as 11 c 5311

I have given my motorcycle cd deluxe after accident to nearest service centre jhalani moters bandikui dausa for claim on 8th oct.2017 but as per nearest jhalani moters saying our server from national insurance executive will come and check but now no one has arrived till now 11th. Very bed services, i am in jhalani​ motors and no one has arrived as per promise today but now no one here​ from now never insured by you anything.
Thanks
Sandeep soni
[protected]

Sir,
I have submitted my claim (No 14436249 for rs 12553) to tpa medi assist on 04/05/17, and got the acknowledgement with claim number on 08/05/17.
I have received a message in the missing document section that - "advice require from insurer". I have approached tpa regarding this matter, but they have given a reply that they are waiting for the occurance from the national insurance company.
Kindly take necessary action to reimburse my approved claim amount to my account.

Thanking you
George t v
Policy no. 570100/46/16/[protected]

Kizhakkambalam
11/10/2017.

Dear sir,
I muktadir sarkar having insurance from nicl policy no 154000/48/17/[protected] for my shop. I have engaged in the business of xerox and studio. I have taken loan from bank of india jhilli branch siliguri zone. Regarding loan bank did insurance of my shop. On dated 25/08/2017 due to short circuit my xerox mechine and camera become fired and damaged. I have already complained to the bank. Bank has already sent the my application for claim on dated 31/08/2017
To berhampore dist murshidabad west bengal. I have visited bank regarding my claim and also talked with nicl. Bank of india also follow up with the nicl but nicl members are not supporting nither bank nor myself. This is not customers friendly insurance companies from the last two month i am wandering for taking genuine claim but nicl has been harrassed me

Dear sir, sub; baroda health policy renewal office code;310304
Health policy no;310304/48/16/[protected]
On receipt of renewal notice, i deposited a cheque to bank of baroda karelibaug on 5th sept.2017. Cheque have been sent to your office on the same day by courier confirmed by bank officer.
Till 6th october 2017, cheque amount have not been debited to my saving bank (Bob karelibaugbr), it means necessary procedure not carried up to 6th october2017 for a one month period,
Regarding this i have sent an e - mail on 6th sept, 3rd october &
8th october 2017, but no reply.
Please i request your honour when i will receive my renewal poloicy. Or guide me where i have to approach or contact,

Sir,
According to the instructions from national insurance willington island office, i have submitted my claim (No 15103150 for rs 180589) to tpa medi assist on 05/08/17, and got the acknowledgement with claim number on 16/08/17. Because of the condition of my policy they approved the amount rs 100000 (Rupees one lakh only) on 15/09/17. As on date the said amount didn't credited to my account (Account no. [protected], sbi north parur). Due to the financial crisis, i have pledged my family's ornaments for my treatment at several points (Ksfe, police society, muthoot finance etc), so kindly take necessary action to reimburse my approved claim amount to my account with interest.
If needed, i am ready to submit my all documents in connection with my complaint for your favourable response.
Ernakulam thanking you
09/10/2017.
Pragish raj p
Policy no. 570400/48/16/[protected].