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National Insurance Company Complaints & Reviews

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Updated: Feb 17, 2024
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National Insurance Company reviews & complaints page 23

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M
mrajesh313
from Hyderabad, Telangana
Oct 31, 2017
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Unfortunately my car met with an accident and i had to get it repaired in a non cashless mode and since 6 weeks i have been waiting for nic to settle my reimbursement. I have tried numerous follow-ups and leave alone settlement the people from nic do not even bother to ack and respond back. My vehicle # is ts07fc0603. I have even written emails to their head office contacts and still no use. They simply sit on it and fare zero on customer service.
National Insurance Company customer support has been notified about the posted complaint.
No Response On Call and last Six Month My Claim Pending i am very frustrated
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    Akkijain75
    from Ahmedabad, Gujarat
    Oct 31, 2017
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    Address: Vadodara, Gujarat, 390019

    Policy number mentioned above insured name is hemendra b jain. Claim for the medical expenditure given to medi assist on 16th sept 2017, file uploaded on 21st sept and claim approved on 6th october. But still have not received the payment in my bank account. Medi assist team again and again saying that the payment is delayed from the insurance company. Please look into this matter.
    Regards,
    Akash h jain.
    (M[protected].
    National Insurance Company customer support has been notified about the posted complaint.
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      N
      next brilliants
      from Meerut, Uttar Pradesh
      Oct 29, 2017
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      I would like to attract attention over pending claim no. Gpa/jpa claim no.100300/47/10/408. The policy was on the life of sh. Kamal chand bardia who was died on 5.04.10. Due to drowned. All the related and desired documents have been submitted which were found sufficient as per company s letter. It has also been intimated about the appointment of investigators by the d. O. Haridwar. After that there is no further progress after the lapse of more than 7 years.
      National Insurance Company customer support has been notified about the posted complaint.
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        S
        Srinivasan9176
        Oct 25, 2017
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        Sub: motor insurance claim pending
        Ref: policy number[protected]

        This is to bring to your notice that i have taken motor insurance from national insurance company for my bike number: tn-04-j-9176
        My bike got theft on 10-feb-2017 and i have submitted required documents to claim officer on 23-aug-2017 and still my motor insurance claim is pending for more than two months.
        As discussed with ms. Shanthi - claim officer, chennai regional office, anna salai, i have submitted all the required documents for claim purpose but she is refusing to initiate the claim amount stating that i am not eligible for claim.

        I have been mentally harassed by claim officer - ms. Shanti for claim settlement and i need compensation of 50, 000 inr

        Please find the attached necessary documents for your reference.

        Needs your intervention to resolve this issue at the earliest.

        Please do the needful.

        Regards,
        Srinivasan. K
        Mobile number: [protected]
        +7 photos
        National Insurance Company customer support has been notified about the posted complaint.
        My building at Kokernag Antananarivo gutted in fire in July 2016. I have submitted all papers and the claim is pending in Divisional office Sri agar for approval. I am visiting office on and off but all in vain. Please help
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          D
          debguha
          from Kolkata, West Bengal
          Oct 23, 2017
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          Address: Kolkata, West Bengal, 700033

          My policy no. Is 101600/48/16/[protected] under baroda health policy with national insurance company ltd (Agent code:[protected], agent name: bob, charu market, issuing office unit: 101600) policy period from 22.03.2017 to 21.03.2018. The policy is continuing for last 6-7 years. The tpa of the policy is m/s genins india tpa ltd, 15, ganesh chandra avenue, 4th floor, kolkata-700013.

          I have submitted claim for my medical treatment on 14.06.2017 with the tpa m/s genins india ltd. Which required hospitalization.
          The queries raised by m/s genins india ltd were replied on 29.06.2017 and 24.07.2017.

          In spite of my repeated emails to the tpa, i have not been advised about the fate of my claim till date

          Banani guha
          24, jubilee park
          Tollygunge
          Kolkata-700033
          National Insurance Company customer support has been notified about the posted complaint.
          Sir i kakali nag mobile no [protected] email id [protected]@yahoo.com informed that on 19 oct 2017 at 1134 hrs i renewed my motor cycle policy no[protected] via bank of baroda sb ac [protected] through net banking due to bob site messaging problem rupees 1326 three times cut from my ibid ac neither money refunded nor new policy generated
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            D
            digambersinghrajput
            from Ahmedabad, Gujarat
            Oct 23, 2017
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            Address: 382415

            Dear sir
            I have a health policy from your company. My name is digambarsingh rajput address -24/a killol society, odhav, ahemdabad-382415.
            Policy number[protected], i am doing renewal this policy on 11/08/2017 by bank of india vastral. With the refe. Number 216354 dt 11/08/2017.
            The problem is now still not received our policy and when we contact with the agent he always tell me that is issued by kolkata branch. And after 2-3 day you get it. But now you see 2 month is gone and we are not still received.
            So kindly send us this policy at our address urgently.

            Awaitimg your early responce.

            Thanks
            Digamber singh rajput
            Ph:- [protected]
            National Insurance Company customer support has been notified about the posted complaint.
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              A
              Amar_1955
              from Varanasi, Uttar Pradesh
              Oct 21, 2017
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              Address: Yamuna Nagar, Haryana, 135001

              I have taken medi claim policy from your company since 1996 & till date without any claim. This year i have renewed my policy (Policy no 422100/48/16/[protected]) via cheque number 778321 dated 28/8/2017 pnb yamunanagar, deposited at you office of national insurance company ltd located at fountain chowk yamunanagar haryana. Pan number-aagpn2554a on my name amar nath garg. But i have not received my policy & tp card yet. Can urgently look in to the matter & provide m the same without further delay.
              National Insurance Company customer support has been notified about the posted complaint.
              My Car under Claim of repair but No proper claim settle of my car.
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                S
                sushil3
                from Chandigarh, Chandigarh
                Oct 20, 2017
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                Please refer to my bike insurance policy no.[protected] which was going to expire on 18/09/2017. I have paid rs 909 on your web portal nicoline.co.in to renew my policy on 18/09/2017 but i have received no confirmation email or message from bank or your company. But, rs 909 has been deducted from my bank account for this transaction. I have complained on your emails also but received no response till date. I have received no policy documents till date or any communication email or sms from your side till date. It is, therefore requested to provide me refund of rs 909 at the earliest.

                Regards,

                Sushil bansal
                Mob [protected]
                National Insurance Company customer support has been notified about the posted complaint.
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                  V
                  Vivek Subramani
                  from Patan, Chhattisgarh
                  Oct 20, 2017
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                  i renewed my bike's policy through online and i did not get the policy generated

                  Address: Chennai, Tamil Nadu, 600096
                  Website: nationalinsuranceindia.nic.co.in/portal/page/portal/Corporate/Home/RenewPolicyPage

                  Policy number renewed -[protected]
                  Vehicle number - py 01 - bu - 0252
                  Vehicle - honda cb unicorn
                  Payment date on[protected]
                  Email id - [protected]@hotmail.com
                  Mobile number - [protected]
                  Payment mode - nic website (Through credit card)

                  I tried renew the above policy and payment was successful but my policy did not get generated. Tried calling the company but couldnt connect...
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                  P
                  piyal taru bhattacharya
                  from Nagar, Rajasthan
                  Oct 16, 2017
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                  Address: Kolkata, West Bengal, 700040
                  Website: national insurance company limited, clive row branch, kolkata

                  My online payment was not successful. But payment receipt, policy and 80d generated and delivered to me. I instantly mailed the matter to the branch. I then paid the amount by cheque which is cleared and held by the branch. I am afraid whether my policy will be renewed in time.
                  Policy mediclaim
                  Customer name piyal taru bhattacharya
                  Customer id [protected]
                  Name of insured piyal taru bhattacharya, smt tiya, wricjk & writy
                  Old policy no.[protected] from 19/07/2016 to 18/07/2017
                  New policy no.[protected] from 19/07/2017 to 18/07/2018
                  Payment made online payment failed
                  Payment through credit card
                  Status new policy, 80d certificate and tax invoice received
                  National Insurance Company customer support has been notified about the posted complaint.
                  Detailed email sent to sankar.[protected]@nic.co.in divisional manager Chennai 600001 and remindered 8 times. But no response to my e mails. Kindly instruct him to reply to my emails immediately
                  From
                  S Muralidharan
                  muralidharan.[protected]@yahoo.co.in
                  Mobile [protected]
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                    P
                    Prij
                    from Bengaluru, Karnataka
                    Oct 14, 2017
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                    Address: Kolkata, West Bengal, 700028
                    Website: nationalinsuranceindia.nic.co.in

                    Hello,

                    This is to bring to your notice that i have renewed my national insurance mediclaim policy online (Policy no:[protected] on 17th july, 2017, however i haven't received the health cards till date. Also while checking the card status on the website of genins india tpa i am getting an error message saying it's not a valid policy.

                    Request you to look into the matter.

                    Please find the attached policy document and the screen shot tpa website for your reference.

                    Looking forward for your cooperation on the aforementioned issue.

                    With regards,

                    Priyanka jaiswal
                    [protected]
                    +2 photos
                    National Insurance Company customer support has been notified about the posted complaint.
                    I paid my renewal premium for policy no[protected] ( 2 wheeler) on 10.10.17 and get new[protected] but unable to print my receipt and no any soft copy or hard copy had been received.
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                      R
                      Ram badan singh
                      from Lala, Assam
                      Oct 11, 2017
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                      Address: Cachar, Assam, 788005

                      Dear sir,
                      On dated 10/10/2017 during renew my car insurance online i have paid renewal amount two times due to server problem.
                      Now what to do???
                      Transaction id 1. Cmse[protected] — rs.3555/

                      2. Cmse[protected] — rs 3555/-
                      Both amount debited from my bank account.
                      Which one is used in my policy i do not know.
                      So please return my one amount.

                      Thanking you

                      Phone no - [protected]
                      Email id - rambadan.[protected]@gmail.com
                      State assam
                      Vehicle no - as 11 c 5311
                      National Insurance Company customer support has been notified about the posted complaint.
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                        S
                        Sandeepradha
                        from Jaipur, Rajasthan
                        Oct 11, 2017
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                        Address: Dausa, Rajasthan, 303313

                        I have given my motorcycle cd deluxe after accident to nearest service centre jhalani moters bandikui dausa for claim on 8th oct.2017 but as per nearest jhalani moters saying our server from national insurance executive will come and check but now no one has arrived till now 11th. Very bed services, i am in jhalani​ motors and no one has arrived as per promise today but now no one here​ from now never insured by you anything.
                        Thanks
                        Sandeep soni
                        [protected]
                        National Insurance Company customer support has been notified about the posted complaint.
                        I Renew my Motorcycle Policy but the policy document is not generated and the payment of Rs.1038/- deducted from my axis bank account. the details are as under:
                        Old policy No.[protected]

                        New Policy ID- CM[protected] on dated[protected] time 1.00 pm

                        Axis Bank Seq No.[protected]
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                          George Tv
                          from Angamali, Kerala
                          Oct 11, 2017
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                          Sir,
                          I have submitted my claim (No 14436249 for rs 12553) to tpa medi assist on 04/05/17, and got the acknowledgement with claim number on 08/05/17.
                          I have received a message in the missing document section that - "advice require from insurer". I have approached tpa regarding this matter, but they have given a reply that they are waiting for the occurance from the national insurance company.
                          Kindly take necessary action to reimburse my approved claim amount to my account.

                          Thanking you
                          George t v
                          Policy no. 570100/46/16/[protected]

                          Kizhakkambalam
                          11/10/2017.
                          National Insurance Company customer support has been notified about the posted complaint.
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                            prashant darshil
                            from Balurghat, West Bengal
                            Oct 10, 2017
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                            Address: 731241

                            Dear sir,
                            I muktadir sarkar having insurance from nicl policy no 154000/48/17/[protected] for my shop. I have engaged in the business of xerox and studio. I have taken loan from bank of india jhilli branch siliguri zone. Regarding loan bank did insurance of my shop. On dated 25/08/2017 due to short circuit my xerox mechine and camera become fired and damaged. I have already complained to the bank. Bank has already sent the my application for claim on dated 31/08/2017
                            To berhampore dist murshidabad west bengal. I have visited bank regarding my claim and also talked with nicl. Bank of india also follow up with the nicl but nicl members are not supporting nither bank nor myself. This is not customers friendly insurance companies from the last two month i am wandering for taking genuine claim but nicl has been harrassed me
                            National Insurance Company customer support has been notified about the posted complaint.
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                              Girish Kalthankar Kalthankar
                              from Vadodara, Gujarat
                              Oct 10, 2017
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                              Address: Vadodara, Gujarat, 39002

                              Dear sir, sub; baroda health policy renewal office code;310304
                              Health policy no;310304/48/16/[protected]
                              On receipt of renewal notice, i deposited a cheque to bank of baroda karelibaug on 5th sept.2017. Cheque have been sent to your office on the same day by courier confirmed by bank officer.
                              Till 6th october 2017, cheque amount have not been debited to my saving bank (Bob karelibaugbr), it means necessary procedure not carried up to 6th october2017 for a one month period,
                              Regarding this i have sent an e - mail on 6th sept, 3rd october &
                              8th october 2017, but no reply.
                              Please i request your honour when i will receive my renewal poloicy. Or guide me where i have to approach or contact,
                              National Insurance Company customer support has been notified about the posted complaint.
                              Oct 10, 2017
                              Updated by Girish Kalthankar Kalthankar
                              Please note this policy on my wife Name Jayshree G, Kalthankar
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                                Pragish Raj
                                from Mysore, Karnataka
                                Oct 9, 2017
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                                Address: 683513

                                Sir,
                                According to the instructions from national insurance willington island office, i have submitted my claim (No 15103150 for rs 180589) to tpa medi assist on 05/08/17, and got the acknowledgement with claim number on 16/08/17. Because of the condition of my policy they approved the amount rs 100000 (Rupees one lakh only) on 15/09/17. As on date the said amount didn't credited to my account (Account no. [protected], sbi north parur). Due to the financial crisis, i have pledged my family's ornaments for my treatment at several points (Ksfe, police society, muthoot finance etc), so kindly take necessary action to reimburse my approved claim amount to my account with interest.
                                If needed, i am ready to submit my all documents in connection with my complaint for your favourable response.
                                Ernakulam thanking you
                                09/10/2017.
                                Pragish raj p
                                Policy no. 570400/48/16/[protected].
                                National Insurance Company customer support has been notified about the posted complaint.
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                                  gurudas banerjee
                                  from Kolkata, West Bengal
                                  Oct 9, 2017
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                                  Address: Kolkata, West Bengal, 700020

                                  Policy no.100300/50/16/10004249 name - gurudas banerjee claim no. 14857693 dt of hospitalisation - 23/06/2017 manipal hospital, bangaluru, kar nataka my claim was approved more than 2 months back. But payment for reimbusment amount of rs.1, 50, 000.00 as approved by you is not yet received. Facing imense hardship at this old age & poor health. Request immediate payment. Thanks.
                                  National Insurance Company customer support has been notified about the posted complaint.
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                                    bajrang1
                                    from Mumbai, Maharashtra
                                    Oct 5, 2017
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                                    Address: Thane, Maharashtra, 401101

                                    Dear sir,

                                    We would like to inform you that i had taken mediclaim policy through mediclaim insurance tpa pvt ltd of your company.

                                    My policy no - 241000/48/16/[protected]. Emp no - [protected]

                                    I had applied for reimbursement and my intimation no nicmro-3/13604.
                                    We got letter that our claim has been passed of rs. 240961 /- on 05/08/2017.

                                    But still we had not received the claim amount yet.

                                    So please let me know when i would get the claim amount.

                                    My mail id - [protected]@gmail.com
                                    Phone no. - [protected]
                                    National Insurance Company customer support has been notified about the posted complaint.
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                                      sanjay6672
                                      from Ghugus, Maharashtra
                                      Oct 5, 2017
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                                      Address: Nagpur, Maharashtra, 440022
                                      Website: [email protected]

                                      Reimbursement claim approval no of mid3408181 & md india

                                      Request no-7263770 dt.22.09.17.

                                      Name of patient - samruddhi pathak, claim submission dt 27.07.2017 &

                                      Claim amount-9062.00

                                      Policy no.31106/48/17/[protected]. Period.24.07.17 to 25.07.18
                                      National insurance co. Ltd.

                                      Regards.
                                      Archana pathak
                                      Mob no-[protected],

                                      Mail id-pathak. [protected]@gmail.com
                                      National Insurance Company customer support has been notified about the posted complaint.
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