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National Insurance Company Complaints & Reviews

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Last updated Feb 17, 2024
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Customer Service Contacts

National Insurance Company Phone Numbers

Toll free
1800 200 7710
336
185
Phone
+91 33 2283 1706
135
94
+91 33 2283 1705
92
85
Fax
+91 33 2283 1712

National Insurance Company Website

National Insurance Company Head Office Address

3, Middleton Street, Prafulla Chandra Sen Sarani
Kolkata
Kolkata District
West Bengal
India
700071

National Insurance Company reviews & complaints page 15

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G
g s g
from Delhi, Delhi
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claim after surgery

Address:Jabalpur, Madhya Pradesh, 452001
Website:[email protected]

My wife under gone total knee replacement on 24/3/2018. For settlement of claim. 20 year old policy with no previous claim. At time of submission iwas told to get the amount in 30 days. Policy number[protected]. Divisional office jabalpur. M p. No additional documents were asked at submission. I was intitled for cashless facility, but they assured us to fast track our application. The surgery was performed at medstar hospital meera...
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R
rohanzr1
from Mumbai, Maharashtra
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full reimbursement of claim not given, not satisfied

I had filed 3 claims from my policy since january and i had a big vasculitis ulcer on my left leg. I was admitted to kokilaben hospital thrice and after discharge i was advised by my doctor to use vac therapy untill my ulcer healed and later followed by skin grafting. I am not paid the charges of vac therapy. Request to provide reimbursement of same....
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B
Birendra Kumar (B K)
from Delhi, Delhi
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reimbursement

Address:Gurgaon, Haryana

I am Birendra Kumar having Two Wheeler Insurance No.[protected], sent my bike to service center for accidental claim on 31/01/2018, but at the time of payment Insurance company said that you have to pay 100% billing amount and later on we will reimbursement you entire amount.

But after many reminder and follow ups, still i didn't get my hard earned money.

Insurance and Bill copy is attached herewith.br...
+3 photos
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J
JAIMIN SUTHAR
from Surat, Gujarat
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claim is rejected

Address:Vadodara, Gujarat, 391145
Website:Sose

I m very frustrated about this thing. Here i m getting problem about my claim. Still i m not getting claim amount my claim is rejected. This is my policy number 310304/50/17/10036796
Patient name : mayank
Phs i'd : 22969551.

Today i m called to everyone but not answering my call. And when person call received answer not give proper. So how i can get help. Or solve it.?? I want to answer on immediate basis......
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Q
Qankur1
from Fatehgarh, Uttar Pradesh
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my accident car claim amount pending

Address:Jhansi, Uttar Pradesh, 284128
Website:[email protected]

Dear team,

I am very disappointed with your service. I have tata tigor 2018 model which was purchased from guna (M. P) in feb month was got accident in jhansi (U. P) and i was take claimed in jhansi and submitted complete file to your jhansi team. After that they submitted in hamirpur (U. P). Now i am following you on daily basis but no response from your team.
Pl. Tell me this is your service for customer satisfaction....
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O
ojhad
from Barmer, Rajasthan
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mahindra bolero jh10ax3947 stolen in patna bihar

Address:277214

Dear sir,

My vehicle mahindra bolero jh10ax3947 stolen from patna on 2 days back, we did fir in patna my policy number is[protected].
Kindly settle my insurance in priority also let me know if any document required from my end. My vehicle was parked nh 30, bailey road, raja bazar, patna, bihar 800014 near paras hmri hospital patna and when i go for walk in morning did not found my vehicle there. I checked my...
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W
Weird World
from Delhi, Delhi
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mobile phone insurance

Address:New Delhi, Delhi

They had taken my money for the insurance and when my mobile phone was broken then they said that i can get it repaired by apple and they will reimburse me later. But i haven’t received my money yet they always ask for more time and it’s been more than 1.5 years they are still asking for more time. They are not refunding my money. It was from your sub dealer warranty asia. The guy always ask for one month and after one month he ask for...
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R
Ram Krishan Bhandari
from Bhopal, Madhya Pradesh
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ncb certificate not received

Address:306401

Dear sir
Plz note that my policy no.[protected] dtd 20/08/2015 to 19/08/2016 in favour of pushpa devi vadera w/o ashok kumar vadera. Maruti suzuki ciaz engine no.2614585, chasisi no.156170
Plz provide me ncb certificate of above policy.
My address
Pushpa devi vadera w/o ashok kumar vadera
Jhala upwan ke pass, adarsh nagar,
Pali marwar 306401
Mobile no.[protected]
Mail. Add.....
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R
Rakesh R Panchal
from Mumbai, Maharashtra
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genuine claim rejected by medsave tpa & national insurance company ltd mumbai

Address:Mumbai City, Maharashtra

The claim is made for treatment expenses for right eye upper lid full thickness tear. You have subsequently rejected my claim above policy on basis that: suturing o[censored]pper lid is done on daycare basis.
I refute your dicision to rejected my claim. For following reasons :-
This is daycare procedure which not required 24 hours stay in hospital. My claim is duly covered by above policy.
If i do not hear from you within this...
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N
Nisha Narayani
from Noida, Uttar Pradesh
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health insurance policy in tie up of bank of india

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

With ref to policy no.[protected] i had mistakenly paid 11480/-on 14.05.2018 rs in noida sec 16 branch for cancellation of which i had submitted all the documents on 15.05.2018. They said this refund is credited to my account within 15 days but till date no amount is credited. While contacting with executives they giving excuse of software. Plz update with the same....
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S
shamikhan14
from Chennai, Tamil Nadu
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old policy money debited but transaction failed

Address:Kolkata, West Bengal, 700071
Website:www.nationalinsuranceindia.nic.co.in

I had done transaction for my old policy no-[protected] email [protected]@gmail.com on 30/5/18 of rs 3265 by sbi bank. But my transaction failed and money got debited.As 31/5/18 was the last day to pay for the policy I went to trichy national issurance office Next day to pay for my policy and new policy no[protected]
And paid 3265 to the cashier
Pls look upon the matter and refund my amount...
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S
SomaDona
from Gobardanga, West Bengal
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renewal policy copy not generated online

Please note that while renewing existing two wheeler policy no[protected] by using credit card the amount inr 1111/- got debited and a transaction no easi[protected] was flashed on the screen however policy copy failed to generate.
Request to kindly email policy copy to my mail id [protected]@rediffmail.com and also courier me a hard copy at my address.
Thanks & regards...
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A
andy1975
from Sonamukhi, West Bengal
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non receipt of car insurance policy

I carried out my car insurance through policy bazar platform from national insurance. My policy number is[protected] and it is valid till 31 january 2019. However, neither i received the policy on my home address nor it was sent on my email id. When i tried downloading it from the national insurance webpage an error is shown that give correct policy number....
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A
AaDdicted
from Chennai, Tamil Nadu
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car insurance claim not settled even after 1 year of accident

Address:Agra, Uttar Pradesh
Website:www.nationalinsuranceindia.com

Dear National Insurance team,
I am National Insurance policy holder for Tata Tiago Petrol XZ Vehicle registration No. UP80 DV 7812 My National insurance policy no is[protected] Pics Attached). This car meet an accident on dated 27.05.17 and totally damaged. I filed claim with insurance company, it’s been more than 1 year since I am following up with Insurance Company Agra office, but they are not able to settle the claim....
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A
amit.w31
from New Delhi, Delhi
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accident claim, policy number 35101031176140313061

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My car (Maruti wagon-r) met with an accident on 8 june 2017 and i notified the insurance company (Nis) shortly after. I was advised to have my car towed to the nearest official maruti service station, which i promptly did. The workshop has estimated the repair costs of nearly inr 1 lacs (More than the insured value of car). A formal claim was submitted to nis and their surveyor came to inspect the damages, following which he advised me to...
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R
rohit_fca
from Etawah, Uttar Pradesh
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policy no 460806/48/17/8500000319 not received my claim from last 6 months

Address:Amroha, Uttar Pradesh, 244241

This is to inform u that i have taken the medi claim policy from national insurance co. Having policy no 460806/48/17/[protected] with claim no.
Mdi 4063952 & mdi 3840717 as i have met with an accident on 14/01/2018 and file the claim for reimbursement and till now i haven't received the same... Mdi co asking for the docs again and again which i already sent and no proper reply from the co againt my complain......
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K
k_c65
from Haldia, West Bengal
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medical outdoor treatment payment claim

Sir. I being the policey holder no.[protected] submitted my daughter's outdoor check-up papers through my agent mr. Swapan kumar mondal 4-5 months ago as said by my agent in anticipation that my 1%of total sum assured for yard health check up will be cleared. But till date that payment not cleared. Whenever i enquired into the matter with my agent mr mondal said the same is under process. If this is the fact that even clearance of...
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Address:Rohtak, Haryana

Sir, i (Krishan singh) am a holder of policy no[protected] for insurance of tata motors 4018 bearing registration no hr 63d 3685 from the your branch. Said vehicle was met an accident and repair cost has already paid my me. All the documents related to accident claim have been deposited in the month of december 2017 and verification & investigation has also done by your representative and no any doubt has been raised. Six months have...
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S
Samir Sahni
from Mumbai, Maharashtra
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money deducted but policy not renewed and generated online

Address:Thane, Maharashtra, 400607

Sir, while renewing my two wheeler policy online. My money rs /908 deducted from my account with transaction successful reference no - igadsksjl3, dated but policy no/documents not generated and sessions timed out /web page out. My customers id - [protected], email id - [protected]@gmail.com and mobile no - [protected]. Sir kindly do something in my favour. Thanks...
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N
Naven bajaj
from Unnao, Uttar Pradesh
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not getting claim

Address:Kanpur, Uttar Pradesh
Website:www.healthindiatpa.com

I took a mediclaim policy on 22/09/2017 from bank of baroda giving nagar. Now when of the person included in the policy was ill and went through an operation in which her gall bladder was removed went to take the claim in the national insurance office in bhatia market, kanpur they are saying that why you did not inform about all the prior, in such kind of situation will the person look after his health or will go to the insurance company...
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