National Insurance Company Complaints & Reviews

Dear sir,
We are holding baroda health policy since long time.
My policy number is 302100/48/17/[protected].
Proposer name is jinal nishit mehta
My child name kavya is a boy
In policy his gender mention [f] which is wrong.
So please chang in your record and notify me as soon as posible.
Thank you
Nishit mehta
+91 [protected]
E mail ;[protected]@yahoo.com
Adress ;same as in policy

Hi sir, my name is karan passi vehicle number pbo7 bc 2994, honda activa 3g grey, year of made - 2016, engine number - 22007, chasse no. 21991, vehicle insurance no[protected]. Biit no. [protected].

This scooter has meet with accident at 21 spet 2016 and insurance from national insurance company from mukerian branch punjab. This dealer behaviour of talking is so rude. He not even no how to talk with customer. I have 6 vehicle useing your insurance company but first time i need claim and somebody surjit from mukerian is saing it gona take another 5 or 6 months to get your claim. Is that what service is getting from your company. I think i should change all my vehicle to other company if i am getting such a rude behavior and lousy service.

Please help me in this matter so i can get my claim on time and keep in touch with your company and get better results on time
Yours faithfully
Karan passi
Adress - salt & pepper restaurant near post office
Dasuya road, hariana dist hoshiarpur punjab 144208

This has reference to my earlier policy no:[protected] for motor vehicle which was falls due on 19-09-17 midnight. The said policy renewed on your portal on 31-08-17 well before time by paying rs 4090.00 through my visa debit card
Reference of txn no:[protected]/31-08-17/8.51.59/eft

Since the date i have not received any intimation of policy for the same.
Please let me inform the status for the same, since the amount has already been deducted on 31-08-17

Boi swatha bima policy 281801/48/16/[protected] auto debit (Old policy 13.08.2016 to 12.08.2017)

The policy auto debited for 5years continously.. Now this year premium not deducted by bank of india bank.. Saying did not receive demand.. From national india assurance?? I have sent mail to bank and personally followed with them.. But in vain.

Who is at fault? Bank/insurance or me?

Please renew the policy.. N oblige

I have applied my claim before 2months and till now i didn't get my claim and they are saying that system is upgrading and it take more days. These is a worst experience which i have experienced in my entire life. Please take necessary action immediately. Waiting for your reply
Customer name: patel ajay
Policy no;[protected]
Mobile:[protected]

Res, sir, my self dr. Kirankumar vaishnav. Had got accident of maruti alto car reg. No. Hr-26-bp2010. A truck driver make accident on right side-backside door and went away. On dt.11/03/2017 at 5.30pm near cheharmata mandir, changodar, ahmedabad, gujarat. I had produced accident claim on the next day. The surviour came and surved. The car repaired in a month, and was on road from dt.12/05/2017. The claim has been sectioned but the officer of ahmedabad office told that they will make payment by net banking withen 7 days. But they did not make. Then i meet officer for 3 times and called for more then 5 times. Now they says that they will issue the chque withen 4 days. Then there was no payment-i called them-now they says that the cheque will be issue by their delhi branchand will communate me withen 7 days, but yet i have not got the payment without my fault. And before 3 days they says that they are not issuing the cheque. Then who will issue the cheque? And when i will got my payment, as it has gone morethen6 months. Pl. Do need full and oblidge.

I have applied my claim before 2months and till now i didn't get my claim and they are saying that system is upgrading and it take more days. These is a worst experience which i have experienced in my entire life. Please take necessary action immediately. Waiting for your reply
Customer name:n rajan
Policy no:570201/31/17/[protected]
Mobile:[protected]

Subject: not received policy renew copy
Policy holder : ashok bhaskarbhai devre
Policy no. 300900/48/16/[protected]

Dear sir,
Me aapko batana chahta hu ki mene apne family k liye bank of india, bapunagar, ahmedabad branch se medical policy purchase ki huyi h. Aur is policy ki renew date 21 september 2017 di gayi thi. But mene yeh policy apne axis bank k credit card se date 08/09/2017 ko online renew karva di thi and transaction rs.4971/- ka successful ho gaya tha. But national insurance co. Ltd. Ki taraf se muje koi receipt ya message nahi mila tha.4-5 din bit jane k baad mene ' national insurance co.' ke tall free no.[protected] par call kar ke inquiry kiya tab call attendant officer ne muje bataya ki yeh policy bank through liya h isiliye aapko is ka premium bank se hi karna padega. Fir mene 14/09/2017 ko bank of india ki bapunagar branch me bank of india k name se amount 4971/- rs. Ka cheque deposit karwaya aur woh amount bhi mere bank account se debit ho chuka h. But abhi tak muje policy renew copy nahi bheji gayi h and aaj jab mene national insurance co. Ne tall free no. Par call karke inquiry kiya tab call attendant officer se pata lava ki merit policy renew nahi huyi h and policy lapse ho chuki hai. Fir mene apne axis bank credit card department me inquiry kiya tab unhone muje bataya ki mene jo 08/09/17 ko national insurance co. Me jo 4971/- ka transaction kiya tha us k liye merchant ki taraf se yani national insurance ki air se 11/09/17 ko claim kiya gaya tha and amount merchant k account me credit ho gayi h. Aur uske baad mene apne bank me inquiry kiya to bank se pata chala ki amount debit ho chuki h.
Ab meri problem yeh hai ki jab mene apni policy ka renewal premium due date se pahele hi deposit kar diya h and woh bhi 2 time to phir meri meri policy lapse kaise ho sakti h...
Meri aapse request h ki aap jald se jald inquiry kare and muje policy copy mail through available karvaye.
Isike sath me axis bank k credit card ka transaction no. Provide kar raha hu

Trans. Details no. [protected]
Trans. Transit no. 517750
Trans. Ref. No.[protected]

I have a motor vehicle insurance from national insurance company. My vehicle up 16 dt 6335 met with an accident and it is difficult to file a claim in national insurance however i have faced everything and i have file complaint and now it time for claim amount then they only give 14000 (Aprox) out 33000 (Aproxx) it is less than 50% so i advice every one do choose national insurance company for any policy. I had worst experience with nic.

Dheeraj
Mob # [protected]

Sir

September 16/ 2017 5.57 pm i renewed my vehicle policy through online (Hero corporate online site), first i received one mail stating that "congratulations!! Your transaction is successfull with transaction id hero[protected] for amount rs 1256.0/-".

After 10mts another mail came stating that "sorry!! Your transaction is failed with transaction id for amount rs 0.0/-".

But amount is debited from my account i received mail from my bank, amount transferred to national insurence kolkatta seq no is[protected].

I didn't receive my new policy certificate. If it failed no money is refunded till this time.

I again checked in hero online site now it states that your policy is already renewed... Then where is my certificate

Now situation is no certificate and no money... Please check it and let me know???

Details
Name - prasanth s
Policy no -[protected]
Vehicle no - kl-02-ap-9328
Transaction id - hero[protected]
Amount - 1256
Seq no[protected].
Mail - [protected]@gmail.com
Mob - [protected], [protected]
Wating for your early replay

Regards
Prasanth

Dear sir,
Please tell me how many more years to solve my problems. I had give all details to national insurance company near sheetla mata mandir sector - 02 parwanoo. Ph. No[protected]. Person name nician pooja bhardwaj (Admn officer) situated at baddi, distt.- solan himachal pradesh on dt[protected], also attached f. I. R. Copy of police station barotiwala distt.- solan himachal pradesh. My bike no-hp12g-6339 hero splendor plus had theft on dated[protected] & till date no claim received from national insurance co. Parwanoo distt.- solan h. P. Already have complaint in customer care of consumer complaint telephonic & complaint no is 429775 dt.15-09-17.
Thanks & regards,
Gurpartap singh
Mob. - [protected]

Our flood loss dated 14.7.16 is still hanging in air for the last 14 months at your yamunanagar (Haryana) divisional office and chandigarh regional office. Surveyor highly under assessed loss and took one year in release of report. For the last two months ro is not serious in settlement of loss. Irda norms have been grossly and openly violated by surveyor and insurance co. Irda is simply a paper tiger. No one is accountable in insurance company. Our business has bafly suffered due to casual approach of insurance company. Anil garg, ambalika plywood pvt ltd., jagadhri [protected]

Sir.
With deep marked veneration... I bilal ahmad malik h/o maroof lala a policy holder o[censored]r company want to submit that one employee incordination with one surveyer namely gurmeet sigh has recieved rs 1400 from me on account of survey charges.... However in first instance i totally refused to pay the said amount and i approached to head office for the same issue... The employ namely owias ahmad directed me to submit the same amount to the serveryer in cash... And i accordingly paid the said amount... However the surveyer has submit a bill of rs 1300 in his favour on account of survey charges... A copy lies with me sir... Future i m in doubt that the surveyer having close relation with the owner of workshop and have received more money from me on account of painting... However in report the said amount has been deducted i.. With excuse that the workshop owner has painted ur vehicle more... But my request how the workshope owner has done it with seeking permission from the suryer and why i have been told by the suryer to pay the amount in full.

Yours faith fully.
Er. Bilal ahmad malik.
H/o maroof lala.. A policy holder
Mobile no..[protected]

My bike was stolen from keshi ghat vrindavan, mathura on 10/04/2017 at 8:30 p. M.. After that i had file the f. I. R. At rangee thana, vrindavan. F. I. R. Number (0297 11/04/2017) under section 379. Thereafter i contacted mr. Naveen (+91
[protected]) working at laxmi nagar branch office as an agent whom with i had been taking policies from past many years. I had submitted all my legal document as told by him on 14/04/2017. After that i hadn't recieved any call from agent or company. After one and a half month of theft occurred pitambara investigators and associates (+91 [protected]/85) called me to gather more documents an for investigation purpose. With in 5 days i gathered all the remaining documents told by them and thereafter i hand overed (Give) it to them for further process as i was a sufferer. But the investigation company hadn't take any panic and they hadn't submitted the report and the documents to the national insurance company ltd, till 1 month after that i had gone to their office and then one of the employee and me go to the national insurance company ltd mathura branch and he had taken 375 bucks from me saying as it investigation charge, there we had submitted all the documents and reports. There after taking up the follow up of the process they had sent the file to their laxmi nagar branch, new delhi on 27/06/2017 as it was mentioned on the courier reciept. After 34 days on taking the follow up of the case i got to knew that they had sent the file to their head office, jhandewalan, new delhi (As mentioned by them). I called miss vandana malhotra (Claim officer jhandewalan branch, new delhi) she told me that she hadn't recieved any kind of such file. After getting such miserable response i called the branch manager of laxmi nagar branch, new delhi and he told me that he had sent the file to the head office, jhandewalan, new delhi. After than i called another agent of the company sunny and asked for a favour to find out the file at main branch, there he searched and find the file over there. He told me that there is one document missing in that is (Final report fr). On 04/09/2017 i had submitted it along with cancelled check, aadhaar card copy there. Till today i am unable to get response. On regular intervals i am calling and mailing miss vandana malhotra but she is not giving any kind of response either of mail or call.
Today i called irdai customer care, she gave me the contact number of gro shri vivek kumar das[protected] but unfortunately he is not picking up the call.
Till now i am mentally suppressed and getting anxiety attacks and not in a state to take more follow ups.
Kindly help me to get out of this trap of national insurance company ltd.

Sufferer
Anil kumar aggarwal
[protected], [protected]

;

Sir this related to my two wheeler policy where my bike got theft claim, post submission of all docs since feb 2017 i came to know that my bike claim repudiated due to reason ncb taken this year where claim was taken last year. Sir firstly i was not remember... Further to this i was confirmed to concern agent involve in my policy for claim in last insurance. Secondly i had not received any intimation for ncb recovery post policy issuance from your company... Now when i claimed for theft of my vehicle on insurance i came to know my claim is being repudiated by your claim team stating ncb taken but not disclosed last claim... Hereby requested to kindly involve in this and do the needful...

Have insurance with nationalinsuranceindia. Nic.co.in
My son name is vihaan goyal and claim id is gini[protected]. I raised a complain around 10 june 2017. I also provide all the documents they asked for. And i was informed the claim will be paid. But i have not received any payment till now. No reimbursement has been done. Please look into the matter and process my amount as soon as possible

Dear sir/madam,
There is issue regarding very much delay in reembursement of mediclaim.
I am holding national insurance mediclaim policy

Details under rothshield insurance tpa limited. Are
1) claim no.18287- patient name: saurabh sanjay kasliwal
2) claim no. 18288- patient name: ankit sanjay kasliwal

And details under dedicated healthcare services tpa (India) pvt. Ltd.
3) policy no.- 271901/48/16/85/252- patient name: saurabh sanjay kasliwal

Sir,
I have been a customer of your esteemed organisation as having insurance cover of my car swift lxi with you.
Recently i have claimed a claim for the accidental damages as i have met an accident recently, but the surveyor has strieghtly denied it and said the damages are not of same accident.
But contradictory we claimed for a single claim which includes
Front bumper along with fog lamp and driver side fender of the car.

This incident is pinching me as a neil and incidents like this also reduces the goodwill of the company.

Our money invested as premium is on stake and our hard earned money worth a lot.
Thus please look in to the matter...

Regards

Ram avtar sharma
For more details please
Contact
[protected]

Dear team,
Very bad response on your portal 1) your website is not functioning well 2) online policy purchase is not supported by you 3) toll free numbers are not working. 4) somewhere the website shows that we are very careless about our responsibilities and no one need of people to connect with us. My suggestion is please change the behaviour of response now indian government promoting digital india and you are not the part of it.
Sorry if you hearted by me but it is very important.

Hi,

I bought a tiago in the last year dec16 and i have never faced any issue with my car till now, but in between, this period, unfortunately i met up with 2 accidents (Not major) and because of that i sent my car to sanghi motors service center and it was a very bad experience for me both of the times with service center as well as insurance company.

Case 1st - 3 to 4 months ago my car was at the repair center for denting/painting for 7 days, after repair i paid with my card and submitted all of the documents for clam formalities but after 15 days i got to know that work on my file because of this insurance company delayed my claim by 45 days.

Case 2nd - 15 days ago again my car was at service center and this time they took 4 days only to check my car and then 5th day when i was there in front of them they took responsibility for repair and after so many calls finally surveyor came, it has been more then 1 week to make payment and submitted necessary documents but today i got to know they didn't do anything on my file... I contacted them and they replying me - "sir nobody come up here from insurance company to take your file" and insurance company (National insurance) agent saying - "we are waiting for their call when they will contact us we will work on your file"